저자극성 침구, 객실 내 금고, 책상, 암막 커튼

오하나 와이키키 이스트 바이 아웃리거 여행 후기

3 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1678개 이용 후기 중 732개" "
평점 8 - 좋아요. 1678개 이용 후기 중 540개" "
평점 6 - 괜찮아요. 1678개 이용 후기 중 226개" "
평점 4 - 별로예요. 1678개 이용 후기 중 100개" "
평점 2 - 너무 별로예요. 1678개 이용 후기 중 80개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

ahhyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 위치
위치 좋아요 나머지 쏘쏘 무난한 호텔입니다.
2023년 12월에 4박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 1월 4일
Aloha Ah Hyun. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 가격과 장소
바닷가를 꼭 선호하지 않는다면 최고의 선택 International market place와 가깝고 가격이 저렴하다.
2023년 12월에 2박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 1월 4일
Mahalo for the 10 out of 10 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

4/10 - 별로예요

SANG WON

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2023년 10월 19일
Aloha Sang Won. Mahalo for your feedback. We sincerely apologize that we failed to create an enjoyable experience for you. If you have any additional feedback you would like to share with us, please feel free to reach out.

10/10 - 훌륭해요

Taehee

2023년 8월에 5박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2023년 8월 29일
Mahalo for the 10 out of 10 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 - 좋아요

sohyun

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
위치, 시설, 가격 등 지내기 전반적으로 괜찮습니다. 단점은 욕조가 없고 샤워부스가 좀 좁고 생수 제공되지 않으며 저희가 숙박했을 때 점검때문에 1시간동안 물이 안나왔던것 정도. 또 방문할 의사가 있습니다.
2023년 3월에 1박 숙박함
답변 제공: OHANA Waikiki East by Outrigger Management 님, 2023년 3월 12일
Mahalo Sohjun,We appreciate your 4 out of 5 rating and look forward to welcoming you back in the future. Warm Island Regards,

10/10 - 훌륭해요

YONG CHAN

2022년 12월에 5박 숙박함
답변 제공: OHANA Waikiki East by Outrigger Management 님, 2023년 1월 11일
Aloha Yong Chan, Thank you for staying with us at the OHANA Waikiki East by Outrigger and for sharing your 10 star rating of your experience with us! We are very pleased to know you enjoyed your stay and we look forward to welcoming you again on your next visit to Waikiki! Mahalo,OHANA Waikiki East by Outrigger Management

10/10 - 훌륭해요

CHANGWON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: OHANA Waikiki East by Outrigger Management 님, 2022년 11월 16일
Aloha CHANGWON, Thank you for staying with us at the OHANA Waikiki East by Outrigger! We are very pleased to know you enjoyed your stay and had a wonderful experience. We look forward to welcoming you again on your next visit to Waikiki! Mahalo,OHANA Waikiki East by Outrigger Management

8/10 - 좋아요

Sangho

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
위치가 너무 좋아요
2022년 10월에 3박 숙박함
답변 제공: OHANA Waikiki East by Outrigger Management 님, 2022년 10월 11일
Aloha Sangho, Thank you for staying with us at the OHANA Waikiki East by Outrigger! We are pleased to know you enjoyed your stay and the location of our hotel. We look forward to welcoming you again soon! Mahalo,OHANA Waikiki East by Outrigger Management

8/10 - 좋아요

KOOKNOH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
좋은 선택
여러모로 다 좋은데 방음이 조금 안돼서 주변 방에 시끄러운 사람들이 머문다면 신경쓰임
2022년 5월에 5박 숙박함
답변 제공: OHANA WAIKIKI EAST by OUTRIGGER Management 님, 2022년 6월 10일
Mahalo Kooknoh for staying with us and providing us welcome feedback. We thank you for sharing your stay and we hope to see you again in the near future.

2/10 - 너무 별로예요

UN JOO

2022년 5월에 1박 숙박함
답변 제공: OHANA WAIKIKI EAST by OUTRIGGER Management 님, 2022년 5월 10일
Thank you for taking the time to rate us. We apologize that we did not meet your expectations. Our goals are to ensure all guests have a wonderful stay. We hope you are well and give us another chance in the future.

10/10 - 훌륭해요

Donna Anne Gilboy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great!
2024년 4월에 7박 숙박함

6/10 - 괜찮아요

john 님, mississauga

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Thé property is nice and clean. The blackout curtains don’t close all the way so a lot of light gets in. Also, the coffee maker in our room was difficult to work and there were no coffee cups.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Dale

연인과의 여행
좋아요: 직원 및 서비스
Very noisy due to construction around the hotel as well as in the hotel. Rooms are run down and need updating. Staff were excellent.
2024년 4월에 4박 숙박함

8/10 - 좋아요

Janine

가족 여행
좋아요: 편의 시설/서비스
The construction was very loud
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

William 님, Jupiter

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was so helpful and friendly! The newly renovated room was great!
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Kendall

가족 여행
Although the hotel was under renovation the staff was very kind and hospitable. They gave us a room upgrade due to the fact our booked room was unavailable. All in all a great experience. We will return soon.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 23일
Mahalo Michael for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 - 훌륭해요

Nao

연인과의 여행
좋아요: 직원 및 서비스
立地がとても良いです。施設は改装工事中でした。また利用したいです
2024년 4월에 4박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 23일
Mahalo Nao for the 5 out of 5 rating. We cannot wait to welcome you back after our renovation and re-experience the true essence of the OHANA East! We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

4/10 - 별로예요

Vitaliy 님, Camarillo

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 23일
Aloha Vitaliy. Mahalo for your feedback. We sincerely apologize that we failed to create an enjoyable experience for you. If you have any additional feedback you would like to share with us, please feel free to reach out. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

4/10 - 별로예요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I enjoyed the room and the amenities here however there were definitely a few issues. For one when we parked our car in the lot the person at the front desk told us is was 40 dollars a day. Which I was willing to pay, but when it came time to pay at the end she told us that there was an additional 27 dollars a day on top of that. It completely not fair and very misleading. Also When we showed up to the hotel there was an extra 150 fee when we checked. I was under the impression we had already payed for fees and the nightly rate online. I felt this was all very dishonest and misleading. I would not recommend this hotel to others.
2024년 4월에 5박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 16일
Aloha Ryan. Thank you for providing your invaluable. We sincerely apologize if you were not properly informed of our daily resort charge. Our management team will be in contact with you to discuss further into this matter.

8/10 - 좋아요

Steven Edward

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Rooms need a microwave. Property is going through remodel. Overall great.
2024년 4월에 5박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 16일
Aloha Steven. Thank you for sharing your feedback with us. We are happy to share that we offer microwaves upon request. We sincerely apologize you were not properly informed. We look forward to welcoming you back post renovation to experience the true essence of the OHANA East!

8/10 - 좋아요

Maria Corazon 님, Bowmanville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Stayed at Ohana Waikiki East for 18 nights. Great location to Waikiki Market across the street, Royal Hawaiian Centre and International Marketplace. The hotel was undergoing renovations during our stay and unfortunately could not experience their new lobby - I'm sure it will be great. Staff was accomodating with our requests for ice and housekeeping items. The newly renovated rooms are nice, only thing missing is a microwave and maybe a larger fridge. Please add heating to the pool - it was too cold for swimming during our stay and we ended up going to the beach instead.
2024년 3월에 18박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 16일
Aloha Maria. Thank you for being a valued guest at the OHANA East and sharing your positive feedback with us! Our central location allows guests access to all that Waikiki has to offer. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 - 훌륭해요

Askar

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 3박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 23일
Mahalo Askar for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
close to everything and staff are very friendly.room is nice except for the bed
2024년 4월에 5박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 16일
Aloha Jennifer. Thank you for being a valued guest at the OHANA East and taking the time to share your wonderful experience with us. Our central location allows guests access to all that Waikiki has to offer. We look forward to welcoming you back at the OHANA East.

8/10 - 좋아요

Sandra 님, highland

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was remodeled and beautiful. Waikiki and restaurants were accessible and near by walking distance
2024년 3월에 5박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 10일
Aloha Sandra. Thank you for being a valued guest at the OHANA Waikiki East by OUTRIGGER. We appreciate your wonderful feedback on our newly renovated rooms. We hope to welcome you back after our completion of our renovation. Warm Island Regards, OHANA Waikiki East by OUTRIGGER.

6/10 - 괜찮아요

Joyce

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 10일
Aloha Joyce. Thank you for your feedback. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 - 좋아요

catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked 2 rooms (family trip) first nite the room next to my nieces the guest were very loud and my nieces couldn’t sleep until 4am they said they called security and nothing was done very disappointed….I was not aware that construction was going on, on the property and across the street. Across the street they started at 7am ugh!!!! Really… but that’s not the hotels fault,overall the staff was very nice and clean will I stay there again yes I will
2024년 3월에 4박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 10일
Aloha Catherine. Thank you for being a valued guest at the OHANA Waikiki East by OUTRIGGER. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy. We know our management team has been in contact with you. We thank you for your understanding. Warm Island Regards, OHANA Waikiki East by OUTRIGER.

6/10 - 괜찮아요

Akiko

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 10일
Aloha Akiko. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 - 좋아요

Kevin Byron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Renovation taking place, but we were aware of that. A minor inconvenience well worth it considering reduced price because of it
2024년 2월에 7박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 10일
Aloha Kevin Byron. Thank you for providing your feedback with us. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy. We hope we get the chance to welcome you back after our completion. Warm Island Regards, OHANA Waikiki East by OUTRIGGER.

4/10 - 별로예요

Thomas

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was under construction, loud and noisy. There was a day that we lost warm water and the hotel had to do an emergency shutdown from 8 AM to 1 PM, very inconvenient especially since we had outdoor events planned early in the morning, so we couldn't wash up properly. Great service from the staff, but we were not aware of this prior to booking this property, I would have booked elsewhere if I knew that the construction was going to be happening during our stay.
2024년 3월에 6박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 10일
Aloha Thomas. Thank you for providing your invaluable feedback. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy.

6/10 - 괜찮아요

Roseana

좋아요: 직원 및 서비스
I was unaware that the hotel was under some construction until I checked in. Could not use the pool so had to go to another hotel which I preferred not to do. Otherwise it was a pleasant stay
2024년 4월에 4박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 10일
Aloha Roseana. Thank you for sharing your feedback with us. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy.

6/10 - 괜찮아요

Minoru

2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Mara

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The location was great with lots of shopping and restaurant options and a quick walk to Waikiki beach. The staff were awesome as well but the hotel was under renovation and I wasn’t informed of the construction. There was no hotel lobby and the elevators were a little confusing, and the rooms we stayed in were musty with very thin walls.
2024년 3월에 2박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 4일
Aloha Mara. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 - 좋아요

Jesus Hector tapia

좋아요: 청결 상태, 직원 및 서비스
Property is a little out dated compared to other hotels its old
2024년 3월에 5박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 4월 4일
Aloha Jesus Hector Tapia. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 - 훌륭해요

Earl

연인과의 여행
좋아요: 편의 시설/서비스
We had a great room facing Waikiki beach and were a close walk to it. Lobby under construction and laundromat temporary closed so had to walk a mile to do our laundry. Also lots of noise from construction Our kickenette room was only a counter with a sink and bar size fridge.
2024년 3월에 3박 숙박함
답변 제공: OHANA Waikiki East By OUTRIGGER 님, 2024년 3월 30일
Aloha Earl,Thank you for taking the time to share your feedback. We appreciate hearing about your experience and will use it to continuously improve our services.

4/10 - 별로예요

Jared Nathan

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is in a great location. Easy walk to the beach. Right next to the international market. Lots of nearby restaurants. Know the hotel is under renovation. In its current state, especially if you get an old room that hasn’t been updated this is the equivalent of a 1 star hotel/motel. Worn and dirty wallpaper. Chipped paint. Since the lobby is closed you enter through a converted room in the parking structure. Immediately after checking in we were looking into refund options and other hotels in the area because it really wasn’t an ok space to stay. The staff were great and moved us to an upper level that had been renovated. This is a huge improvement. New wallpaper and paint and carpet. No longer a “gross” hotel you’d assume you’d get for 30-40 dollars near a truck stop. But the renovation is just removing the grime and some of the wear and tear. The trim around the doors is still terribly chipped and worn, just painted over. The doors both front and between rooms have gaps all around letting both light and sound through. Our room had two doors two two adjoining rooms. Unlike usual hotel rooms where there is a door on each side there was just one with a lock on each side. When the folks in the room next door decided to fight and argue starting at 430 am the first night it was like we were in the same room. They are updating a renovating the whole place so we just let it slide that the shower head didn’t work and used the wand to shower all week.
2024년 3월에 6박 숙박함
답변 제공: OHANA Waikiki East By OUTRIGGER 님, 2024년 3월 30일
Aloha Jared Nathan,Thank you for taking the time to express your concerns and state your experience. We are so sorry for the negative impression we left on you, however, we sincerely appreciate your feedback, as it will help us to improve our overall service.

4/10 - 별로예요

McClure

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: OHANA Waikiki East By OUTRIGGER 님, 2024년 3월 30일
Aloha McClure,Thank you for taking the time to share your feedback.

8/10 - 좋아요

Lissa

좋아요: 직원 및 서비스, 편의 시설/서비스
Friendly front desk staff - building under renovation but wasn’t in the room during the day.
2024년 3월에 3박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 3월 30일
Aloha Lissa. Thank you for sharing your feedback with us and being a valued guest at the OHANA East. We will share your positive words to the front desk team so we can celebrate! We look forward to welcoming you at the OHANA East again! Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 - 좋아요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall the stay was great. The room was clean, building was quiet…BUT there was a lot of construction noise in the early morning and navigating the entrance around the construction was a little annoying. I’d still recommend staying here and look forward to seeing the final result of all that work!
2024년 3월에 5박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 3월 27일
Mahalo Kristen for sharing your feedback with us and we are happy to hear you enjoyed your time with us. We sincerely apologize for the transformation that was being done during your stay, but please note we remain committed to ensuring you an enjoyable time. We hope we get the chance to welcome you back at the OHANA East!

10/10 - 훌륭해요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool area was excellent. It was very close to the beach and shopping.
2024년 3월에 4박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 3월 27일
Mahalo Emily for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 - 좋아요

David Widjaja

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They’re doing some construction work so it’s noisy sometimes
2024년 3월에 14박 숙박함
답변 제공: OHANA Waikiki East By OUTRIGGER 님, 2024년 3월 24일
Aloha David, Thank you for taking the time to share your feedback. We appreciate hearing about your experience and will use it to continuously improve our services. We hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

WATARU

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
宿泊費が2泊で7万円。 ホテルに着くとデポジットやサービスなんやらで追加7万円も一旦支払った。 半分は返ってくるとは言え、一時的に14万円は予想外。それなら書いてて欲しかった。 しかも1週間近く経つが未だにまだ帰ってきていない。 それ以外の施設や立地は素晴らしく良かった。
2024년 3월에 2박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 3월 27일
Aloha Wataru. Thank you for sharing your invaluable feedback with us. I believe our management team has been in touch with you to further address the charges. We thank you again for choosing to stay at the OHANA East and we hope to welcome you back.

10/10 - 훌륭해요

YOLANDA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
That worker was very pleasant and available at all time and the place was nice in clean
2024년 3월에 4박 숙박함
답변 제공: OHANA Waikiki East By OUTRIGGER 님, 2024년 3월 24일
Aloha Yolanda,Thank you for the feedback! We look forward to welcoming you again in the future!

10/10 - 훌륭해요

Abhijit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, close to the beach and other attractions
2024년 3월에 2박 숙박함
답변 제공: OHANA Waikiki East By OUTRIGGER 님, 2024년 3월 24일
Aloha Abhijit,Thank you for the feedback! We look forward to welcoming you again in the future!

8/10 - 좋아요

satoshi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 3월에 3박 숙박함
답변 제공: OHANA Waikiki East By OUTRIGGER 님, 2024년 3월 23일
Aloha Satoshi,Thank you for the feedback! We look forward to welcoming you again in the future!

4/10 - 별로예요

Koichiro

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: OHANA Waikiki East By OUTRIGGER 님, 2024년 3월 23일
Aloha Koichiro,Thank you for taking the time to share your feedback. We appreciate hearing about your experience and will use it to continuously improve our services. If there's anything specific you'd like to address or if you have any further comments, please don't hesitate to reach out directly to our team. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Tachibana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 3월 23일
Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

6/10 - 괜찮아요

Rosa

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: OHANA Waikiki East By OUTRIGGER 님, 2024년 3월 23일
Aloha Rosa,Thank you for taking the time to share your feedback. If there's anything specific you'd like to address or if you have have any further comments, please don't hesitate to reach out directly to our team. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Danesa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was prefect, thank you for the hospitality
2024년 3월에 3박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 3월 20일
Aloha Danesa. Thank you for providing your feedback. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 - 훌륭해요

Corinthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a beautiful freshly renovated room. There was a little water issue but the staff promptly addressed this issue and immediately assigned us a new room with an upgrade. They took very good care of us during our stay and Angie, Josh, and Melissa were spectacular front desk agents and greeted us by name each time we passed thru the lobby. Definitely reccomend Ohana East to anyone staying in Waikiki!
2024년 3월에 4박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 3월 20일
Aloha Corinthia. Thank you for providing your lovely feedback with us. We appreciate the shout out for Angie, Josh and Melissa. We will be sure to pass this along so we may all celebrate! We hope we get the chance to welcome you back at the OHANA East!