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코트하우스 호텔 쇼어디치 여행 후기

4.5 out of 5
코트하우스 호텔 쇼어디치
335-337 Old Street, London, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 772개 이용 후기 중 421개" "
평점 8 - 좋아요. 772개 이용 후기 중 181개" "
평점 6 - 괜찮아요. 772개 이용 후기 중 95개" "
평점 4 - 별로예요. 772개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 772개 이용 후기 중 37개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Asset Management

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 3박 숙박함

10/10 - 훌륭해요

Hyunmi

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
호텔주변
한국의 이태원같은 생동감있는 곳에 위치해 있습니다. 주변에 멋있는 바와 레스토랑이 있어서 좋아요
2019년 7월에 2박 숙박함
답변 제공: Guest Ambassador 님, 2019년 7월 19일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

HEON JOO 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Hotel!!
너무너무 좋고, 쾌적한 숙박 이었습니다. 원래 출장가서 시차 때문에 잠을 잘 이루지 못하는데, 금번에는 너무나 숙면을 취할 수 있었습니다. 조식식사 또한 너무 훌륭합니다.
답변 제공: General Manager 님, 2016년 8월 9일
Dear Heon, thank you very much for your lovely feedback and for staying with us. We are delighted to hear you had enjoyed your stay. Looking forward to welcoming you back in the nearest future. Kindest regards,

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very friendly and accomodating staff. Good breakfast. Neat bathroom.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Natalie

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful historic building and lovely staff, really comfortable bed. The spa was a little bit dissapointing, there was no cold water in the showers for after a sauna and some of the tiles around the pool had marks on them.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic hotel, location was perfect and very clean x
2024년 3월에 1박 숙박함

8/10 - 좋아요

Nicolie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Nicola

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, modern, massive, comfortable, quiet, well-appointed, clean room!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Paul,Thank you for your lovely review.We are happy to know that you enjoyed the stay with us.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

6/10 - 괜찮아요

Lorraine 님, Toronto

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property has a cool history. I liked the pictures of justices and the stairwell. However the hotel is not a 5* or anywhere close to that. Rooms were dusty and not properly vacuumed. Mattress and linen quality was mediocre. Heat was high and when I asked that it be turned down (after I realized it wasn’t working from the room), it took staff 2 days to get to it… making it impossible to sleep the first night. Staff were unable to call a taxi for me- they were too busy with an event. The front entrance is not accessible and the door that is is not obvious or signed.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Sebastian

2023년 12월에 5박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Sebastian,Thank you for your lovely review.We are happy to know you enjoyed your stay.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

8/10 - 좋아요

Darrell

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room with awkward parking
Room was amazing, I was upgraded for free. Food wasn’t too bad but I was the only in the restaurant. Bar man was just watching TikTok’s loudly. The parking is ok but you have to be let in on a busy street and ring them to wait 15 mins. Then you go into a car lift into the underground parking. It’s just not very convenient for coming and going. If it was free or cheaper I wouldn’t complain but at £35 a night it limited my time coming in and out. And also you get escorted up and down l, nightmare/awkward.
2024년 1월에 3박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Darrell,Thank you for your feedback.We apologise for the inconvenience caused to you regarding the park.The Parking in Central London is certainly challenging, The Lift we have for parking is operated by Hotel staff for Safety reasons and to assist the guests.We do have 2 parking options one by the hotel and the other at St Monica's School by the Hoxton Entrance. We wish and hope you get the best experience on your next visit.We look forward to welcoming you back to the Courthouse Hotel Shoreditch.Have a good day.Kind Regards,Trikala ChennaReservations Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
2023년 12월에 1박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Guest,Thank you for your lovely review.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

10/10 - 훌륭해요

Shirin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good customer service. Rooms were brilliantly decorated and maintained. Slight blocked sinks, which were sorted out.
2023년 12월에 2박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Shirin,Thank you for your lovely review.We apologise for any inconvenience caused due to the Sink, We will ensure it doesn't get repeated on your future bookings.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

2/10 - 너무 별로예요

b

2023년 12월에 1박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear B,Thank you for your feedback.We apologise for any inconvenience caused to you.Kindly give us another opportunity to give you the best experience on your future visit.We look forward to welcoming you back.Have a good day.Kind Regards,Trikala ChennaReservations Manager

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Charles,Thank you for your lovely review.We are happy to know you enjoyed the stay with us.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

10/10 - 훌륭해요

Ryan

2023년 12월에 1박 숙박함
답변 제공: Trkala 님, 2024년 2월 13일
Dear Ryan,Thank you for your lovely review.We are happy to see your feedback.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

10/10 - 훌륭해요

JEROME

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Jerome,Thank you for your lovely review.We are happy to see your feedback.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

8/10 - 좋아요

Linell Holden

2023년 12월에 4박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Linell,Thank you for your lovely review.Happy to know you enjoyed your stay with us.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

10/10 - 훌륭해요

John

2023년 12월에 1박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear John,Thank you for your lovely review.We are happy to receive your feedback.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

10/10 - 훌륭해요

Jacqueline

2023년 12월에 1박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Jacqueline,Thank you for your lovely review.We are happy that you enjoyed your stay with us.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

2/10 - 너무 별로예요

Elysia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pool is absolutely disgusting could see peoples snot floating! the showers in the well being area do not heat up the room could have been cleaner and made up without a ripped bed sheet the dressing gowns supplied had been overly worn. The food was all under cooked and soggy. Not 1 member of staff happy or ready to assist with the issues!
2023년 12월에 1박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Elysia,Thank you for your feedback.We apologise for any inconvenience caused to you.Kindly give us another opportunity to give you the best experience on your future visit.We look forward to welcoming you back.Have a good day.Kind Regards,Trikala ChennaReservations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Guest,Thank you for your lovely review.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

2/10 - 너무 별로예요

Maria

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had the worst experience. I booked the hotel for my partners birthday, later in the evening whilst I was looking for shorts I thought I misplaced, instead I found a pair of men’s boxers in the corner of the room next to the desk near the window. Room 618. That same evening I called reception to notify them and they said they’d call in the morning to resolve things and they would make a note on the system. No one called and the following morning when I went down to check out, I mentioned this to the manager and was met with insult. instead of apologising and trying to make me feel comfortable, the manager gave the assumption that the boxers left in the room belonged to me because i had been in the room for a few hours before reporting this. I have never been so insulted in my life, he was so rude and rather than meeting me with kindness and empathy as a guest, he chose to assume the worst and didn’t even apologise. As a woman, seeing another man’s boxers whilst having their partner there is embarrassing especially having paid for the hotel. I have never been dealt with such horrible service.
2023년 12월에 1박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Maria,Thank you for your Stay.We Sincerely apologise for any inconvenience caused to you and your Partner during your stay.We are extremely sorry on behalf of our team if at all if they haven't addressed your issue.We certainly want you to have a good experience when you visit us.Kindly give us another opportunity to ensure you get the best experience.We look forward to welcoming you back to the hotel.Have a good day.Kind Regards,Trikala ChennaReservations Manager

8/10 - 좋아요

James

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Lovely building, room, bathroom. Room did not have any opening windows, and was stuffy as a result. Air con did not really work well and neither of us sleep well without fresh air. But perhaps that’s a personal thing. Just worth mentioning if you fall into the same category.
2023년 12월에 1박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear James,Thank you for your kind feedback.We apologise for the inconvenience caused to you due to Air Con. We will ensure this doesn't repeat when you visit back again.We look forward to welcoming you back to the Courthouse Hotel Shoreditch.Have a good day.Kind Regards,Trikala ChennaReservations Manager

6/10 - 괜찮아요

Nazia

2023년 12월에 1박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Nazia,Thank you for your review. Hope you enjoyed your stay.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

10/10 - 훌륭해요

Eve

2023년 12월에 1박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Eve,Thank you for your lovely review.We are happy to know that you enjoyed the stay.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함

8/10 - 좋아요

Neena

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was sceptical about booking because of the reviews but it was peak Christmas and there was not a lot on offer but I’m glad I did. The front of house staff were friendly. Check in was easy and quick (about 5pm), the hotel is a lovely building and we had a room in the “new” side which was clean but the shower did not drain properly and took ages. Probably a bit expensive for what it is but the location is great. The breakfast was nice but the staff should tell you that you can also order off the menu and there needs to be more staff to clear tables at peak time.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Elliott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Brilliant facilities, brilliant location to the tube and a very good area. Would return
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Riley

2023년 12월에 1박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Riley,Thank you for your lovely review.We are happy you enjoyed your stay with us.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

6/10 - 괜찮아요

Teea

출장 여행
좋아요: 청결 상태
Spacious room but otherwise not great
The room was very nice and spacious, with quite a lot of power sockets for laptop and other accessories. But the wifi was rubbish (and unsecured), it kept going off every minute or so. The mobile reception wasn't good enough for using a hotspot either (Vodaphone, Three) so being able to work from the room was not great. The AC seemed to blow cold on the beds air regardless of settings and the towel rack that was heated didn't heat up at all, so we had moist towels in the morning. The breakfast was ok, but considering the price and the appearance of the hotel I was expecting more. Overall I was quite disappointed since I was expecting this to be a lot more luxurious of a stay.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jonnie

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Nadezhda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

N

출장 여행
좋아요: 청결 상태, 객실의 편안함
Big comfortable room with big comfortable bed. Everything was a bit jaded and fittings wobbly. I turned TV on and got no sound. Reception offered to sort in morning which was pretty useless. However, I resolved the issue myself.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

victoria

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never to be repeated
The plug sockets were broken, wires hanging out of the walls. I had booked a double bed and got twin singles, i asked if they could be put back together and was told no. The reception staff were rude and slow.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

scott

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, clean, comfortable and great customer service, on arrival there was an error re room allocation but this was promptly and efficiently resolved at reception by Mihail.
2023년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
One of the most bizarre check in experiences ever. Demanded a £50 deposit for ‘incidentals’, couldn’t reasonably articulate what an incidental was eg. There was no minibar or in room snacks to purchase. The answer eventually given was potential damage to room, but when I checked out no one checked the room to check I hadn’t trashed the place before refunding the deposit. Couldn’t use contactless for deposit, madness ensues about not being able to have the room despite the fact I’d paid in advance. Then they gave me wrong spec room. Seriously undertrained and disempowered staff for a £300 per night hotel. Won’t return as there are loads of much better places in the area for same value.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jannae

2023년 11월에 1박 숙박함
답변 제공: Trikala 님, 2024년 2월 13일
Dear Jannae,Thank you for your lovely review.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

10/10 - 훌륭해요

Guya Rabindra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the heart of Shoreditch but the hotel was a calm oasis
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property but lacking atmosphere!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

John Paul

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Glyn Phillip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I feel that this hotel was a real find. I was pleasantly surprised. It is a really historic and interesting place. The bar has booths that used to be the prison cells for the court. The room was clean and nicely presented. The fitness room was small but had enough to get a work out in (i would add water to be available). I didn't even know that there was a pool, which was nice. The staff were lovely, but i feel that they were mostly new and overall needed a little training in customer service, but they were so nice you forgave it. The bar and lounge is really nice. I would stay again.
2023년 11월에 2박 숙박함

4/10 - 별로예요

Mrs Caroline

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Accessible room useless when building inaccessible
After a thigh injury some years ago, I'm somewhat disabled. I can walk easily on reasonably flat surfaces, but steps up and down are problematic. Stairs are just about manageable with a handrail, really difficult without. I chose this hotel after carefully scrutinising several other options in the area, because the photographs showed walk-in showers which are much easier for me than a shower over a bath. There was no hint at all that access to the hotel itself would be an issue. When I arrived, I realised that the entrance was up a steep set of historic steps with no handrail. There was no sign at all of how to get to any accessible entrance. I struggled up the steps and the concierge explained that because of the building's historic status, they are not allowed to add a handraill. But that doesn't explain why they can't have any information about access. The concierge later showed me how to use the accessible entrance to get out of the building. He gave me instructions about how to use the keypad to get back in. There is a phone number on the keypad that is incorrect. There are no other instructions. The instructions that the concierge gave me were incorrect, and nobody answered the hotel's phone. I had to struggle back up the difficult steps. There was a different concierge on duty, but I realised the the concierge desk is positioned so that the concierge cannot see whether anyone is struggling to get in.
The hotel entrance is up a set of steep steps with no handrail
There is no hint about how to get access without using the steps
There is an accessible entrance at the side of the building, but no information about how to get into it
The keypad by the side of the accessible entrance has a phone number on it that is NOT related to getting into the hotel
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Khalid

2023년 9월에 1박 숙박함

8/10 - 좋아요

Dayman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Nadia

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Most of the staff were very friendly and helpful except for two or three people. I told the concierge on my first day that my kettle was broken and he assured me that it would be changed. It wasn't. Then I asked another concierge to get it and he was suggesting leaving it till the next day! Then, as I was leaving I was struggling with my bags out the exit and there was a woman cleaning the windows; she didn't even open the door for me and acted as if I was invisible! The pool was quite nice but the music was much too loud there and the pool was quite small and shallow. Also the parking and breakfast should be included. I ended up parking on the street as it was much cheaper but I had to keep moving my car. Finally, I found the pictures a bit creepy especially showing police signs; not very relaxing.
2023년 11월에 2박 숙박함