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세인트 조지 스위트 바이 호코 호텔 컬렉션 여행 후기

4 out of 5
세인트 조지 스위트 바이 호코 호텔 컬렉션
4A George St W, Stratford, ON

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 78개 이용 후기 중 36개" "
평점 8 - 좋아요. 78개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 78개 이용 후기 중 7개" "
평점 4 - 별로예요. 78개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 78개 이용 후기 중 4개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

6/10 - 괜찮아요

Jessica

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Kyla

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Nicholas

별로예요: 숙박 시설 상태 및 시설
I had a really bad experience. Check-in information wasn’t provided until 4:15 when it had previously been said that it would be at 3pm. When I arrived I discovered that the bed was broken- the bed frame was broken and the bed sagged to the point you could not sleep on it. When I informed them, it took 2 hours for them to look at it and get back to me, at which time they said it couldn’t be fixed and there were no other rooms available. They said I needed to sleep on the fold-out couch in the room. This fold out was extremely uncomfortable with a very thin mattress. I ended up having to pull the mattress off the bed and sleep on the floor. When I communicated this, I was told a discount would be applied which will take 2 weeks to arrive. I believe I should have been refunded the entire cost. It is unacceptable to have a hotel room without a bed.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Stanley 님, Wakefield

2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Kelli

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The beds were terrible.
2023년 7월에 1박 숙박함
답변 제공: fs 님, 2023년 8월 4일
Dear Kelli, Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience you encountered regarding the mattress in your room. We hope to welcome you back. Warm Regards, FS - VP of Operations

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing property! We highly recommend. We will be booking again. Great location. Fabulous service.
2023년 7월에 1박 숙박함
답변 제공: FS 님, 2023년 8월 4일
Dear Kim, thank you for the 5/5 review. We look forward to welcoming you back. Warm Regards, FS VP of Operations.

8/10 - 좋아요

Douglas

좋아요: 객실의 편안함
Location Location Location....is everything!
Directions to the suite were poor and finding the suite proved to be even more difficult. Walking the street helped immensely and by a process of elimination found the single door entrance to our suite. Very small sign on the door indicated such. The door had a very large circular hole in it and not sure why!!!! Once inside and up 21 steps the apartment itself was disappointing as we mentally compared the website pictures with the present reality. The two images didn't jive. Nothing wrong with retro furniture if in good shape, functioning well, and all the pieces there. Bathrooms were tiled nicely but the one shower faucet needed repair to keep it securily fastened on the wall. Very poorly appointed kitchen so bring cooking utensils. The TV was a huge issue with texts of apologies but no one ever came to the suite to assist with this amenity that didn't work. The windows did not open so the noisy air conditioner HAD to be on at all times making it difficult to hear conversations. The very best feature was the downtown location.....especially after the pub below closed. .
2023년 6월에 3박 숙박함
답변 제공: fs 님, 2023년 8월 4일
Dear Douglas, Thank you for choosing to stay with us, and delighted to hear you loved the location of the property. We appreciate you sharing your comments. We are grateful for your feedback and hope to have another chance to welcome you on a future visit. Warm Regards, FS - VP of Operations

10/10 - 훌륭해요

Carolyn

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and under the new management it seems that a thorough deep cleaning has been done. It is noisy from the bar below at closing time so be prepared for that if you choose to stay here. Perhaps a stove top kettle to boil hot water for tea would be nice.
2023년 6월에 1박 숙박함
답변 제공: fs 님, 2023년 6월 28일
Dear Carolyn, thank you for sharing your feedback and the 5/5 rating. I am delighted you had a wonderful stay. I have forwarded your comments regarding a stovetop kettle to our team for future consideration. Thank you again for staying with us and we hope to welcome you back soon. Warm Regards, FS - VP of Operations

8/10 - 좋아요

Victor

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Location excellent for Avon Theatre and shopping. First step at the street entrance is too high. Grab bar mounted on the door frame will help. Handrail should be continuous at the top of the stair. Foot stool should be offered to access the high bed.
2022년 10월에 2박 숙박함

8/10 - 좋아요

Barbara

2022년 10월에 2박 숙박함

8/10 - 좋아요

karen

단체 여행
좋아요: 객실의 편안함
2022년 10월에 2박 숙박함

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent choice for a group - very comfortable and clean condition.
2022년 9월에 1박 숙박함

4/10 - 별로예요

Matthew

별로예요: 청결 상태, 숙박 시설 상태 및 시설
We booked 2 of the units for 2 nights. the location is great and we have stayed at this property prior to the pandemic and really liked it. However, this time it was not cleaned to the standard it had previously been, it's very tired and really needs a good deep clean and refresh (bedding, stains on bedding, not clean, sofa beds, sofa, painting etc.) The sofa beds are really terrible, no bedding, old and really in need of updating as terrible standard when compared to a few years prior. Not what we had expected on our return trip. The property has a great location, and great potential if they were to give it a good refresh, including the soda beds and bedding available for these. I would not book again unless the property was updated and ungraded from his current condition.
2022년 9월에 2박 숙박함

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
great location. lots of room. clean
2022년 9월에 1박 숙박함

8/10 - 좋아요

Carter

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
A pleasant little apt in downtown Stratford, good enough for what it is. Trouble with WIFI but attentive owner checked in otherwise. Happy to recommend!
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Catherine

별로예요: 청결 상태, 객실의 편안함
Gross!!!!!!!!! Do not recommend!!!!
As we walked into the entry way, the floors were dirty. Walking up very narrow flight of stairs with cobwebs. There was a musty odour in the unit. I went hang a bag on a hook which immediately fell off the wall. Opening of window completely felt of grim. Bottom bed sheet had stains. I was completely grossed out. My husband who can deal with much more than I, couldn’t wait to leave. He had some business to do and the wifi was not working. So disappointed I was tempted to sleep in the car. Pics and reviews must be of another location as this would be zero stars.
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Tamie

단체 여행, 가족 여행
별로예요: 청결 상태
Great location. Needs some TLC though
The location is amazing!! The apt. is roomy. There were 6 of us. The bathrooms are both ensuites so makes it weird for anyone sleeping on the pull out sofas. They have to go through the bedrooms to use the washroom. We booked for 3 nights and were supplied 2 1/2 rolls of toilet paper. Requested more supplies and none arrived. I was thankful I had packed some cleaning supplies as they were put to good use! Much rearranging was needed to be able to use both pull out sofas. Would have loved to have access to a broom as the floors needed a good sweep! Would have used the spare pillows but they had no cases on them :( The sheets were stained also. Our group made the best of it. We felt bad leaving because much recycle and garbage was left. We would have gladly got rid of it but no direction given as to where to put it. The place could be top notch if cared for properly. Its time to invest is some upgrades (furniture is used and abused) When we had to move side tables to set up sofas we were worried the one would fall apart!
2022년 8월에 3박 숙박함

8/10 - 좋아요

Liz

2022년 8월에 1박 숙박함

8/10 - 좋아요

Pamela Dale

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
There was a miscommunication regarding our booking at St. Georges Suites, and the property owner put us in another property just around the corner from St. Georges at 11 Market Place. The apartment is up one flight of stairs and is spacious and charming. The ceilings are high with exposed brick walls on both sides. It's located in the heart of Stratford, across the street from the Avon Theater, with multiple restaurants surrounding it. There is a full kitchen and large bathroom with tub and shower. Great location!
2022년 8월에 4박 숙박함

10/10 - 훌륭해요

Karen

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This apartment was perfectly located, clean and such a great value for a family or larger group coming to Stratford to take in a play. Note that if you are coming to stay on a Friday or Saturday though and you are bothered by noises at night there is a bar directly below across from the Avon Theatre that makes quite a bit of loud talking and noise well into the night. Probably only an issue also in the summer months when the patio is open though. Totally not enough of an issue to deter me from staying here as the place was perfect!
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Pierre

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Apparemment de 2 chambres très bien situé et très confortable. Le proprio a répondu rapidement à nos demandes. Seuls points négatifs: 3 airs climatisés portatifs bruyants et nous ne pouvions pas ouvrir les fenêtres. Le propriétaire nous a dit avoir prévu remédier à cela. Je recommande sans hésiter cet appartement.
2022년 8월에 5박 숙박함

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Beautiful and perfect for all my family to be together! Carl was very helpful when we first arrived.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Margaret Mary T

2022년 7월에 3박 숙박함

6/10 - 괜찮아요

Sharon

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Downtown easy access. Clean space. Large unit. Key was not where it was supposed to be and we had to wait. Steep stairs going into the unit may be difficult for some. Loud pub nearby had lots of noise and singing at 1:30am.
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Anne

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Victoria

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful space above the Stratford downtown, such a convenient location.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

ANNICK

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Navine

2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Gordon

2022년 6월에 3박 숙박함

10/10 - 훌륭해요

Carol

단체 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We enjoyed our stay in .the Luxury Suite. Pros: It has a full living room with sofa beds; a kitchen; 2 bedrooms with ensuite bathrooms. Very roomy and comfortable space. 1pm check-in is convenient for getting to the 2 pm matinee. The Avon Theatre is right across the street. Close to shops and restaurants Cons: you have to carry your luggage up a very tall, steep stairway to reach the suite. no 24 hour parking nearby, the parking lot is a few blocks away.
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great for frugal theater fans who cook
We really enjoyed our suite, which was the entire second floor of a historic building on a downtown street. The suite itself was nicely updated, though the 140+ year old floor slanted slightly in places. Our suite had one queen bed and one queen-size sofa bed. The stairs were narrow and steep so anyone with mobility issues or very small children should make sure to indicate this on the reservation so that you are assigned a different suite by the owner. For those who don't mind cooking some of their meals on vacation, and who want to save money on food so you can afford more Stratford Festival tickets, this is a good option. The kitchen was well-supplied with cooking/eating utensils for 4 people, and a pod coffeemaker. Coffee pods were supplied but all other groceries need to be brought with you. (There were several small grocery shops in walking distance, plus a weekend outdoor market.) Unfortunately our suite had no ice cube trays or serrated knife, and only two coffee mugs/wine glasses. The free parking lot run by the city was conveniently located a short walk away. This suite gave us walking access to all of the Stratford Festival's theaters and the downtown shops and restaurants. The electronic lock on the front door, with a code specific to our stay that was emailed to us just before our stay, took a little getting used to but it was a good system.
2022년 6월에 2박 숙박함

8/10 - 좋아요

Angel

좋아요: 객실의 편안함
별로예요: 청결 상태
Could be cleaner
Location is unbeatable, central to everything with a short walk. Parking was free but a short 5 minute walk away. Close to a police station so the area is safe. 1 pm check in was a plus since most places it’s 3 pm. The stairs to go up were narrow which could be an issue for some people. Once inside, it was spacious and bright. Did not see or receive any instructions on wifi but we only stayed for one night so not a big deal. Cleanliness could definitely improve because the towels had stains and floors had a lot of hair and dust, and cobwebs around the doors and walls.
2022년 6월에 1박 숙박함

8/10 - 좋아요

Ingrid

단체 여행
좋아요: 청결 상태, 객실의 편안함
2022년 5월에 2박 숙박함

8/10 - 좋아요

Pamela

2022년 4월에 1박 숙박함

4/10 - 별로예요

Kevin

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Sheets on sofa beds both dirty and extra sheet set in drawers were not folded aand possibly dirty as well, one had a 2' x 2' hole through it. Toilet seat was dirty and we washed the dishes before using as they looked dirty too. too.
2022년 2월에 1박 숙박함

8/10 - 좋아요

Darcy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right in the heart of downtown Stratford - amazing location and nice big space.
2021년 10월에 1박 숙박함

8/10 - 좋아요

Shannon

단체 여행, 연인과의 여행
좋아요: 청결 상태
the location to downtown is great. The beds were comfy - nice bathrooms. Kitchen needed a bit of upgrade but still fine. Alot of stairs to climb up - so not good if you cannot do stairs.
2021년 9월에 1박 숙박함
답변 제공: nick 님, 2021년 9월 28일
thank you

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 숙박 시설 상태 및 시설
Excellent location in Stratford, lots of room in suite. There were a couple of issues however Nick managed these effectively and in a timely manner. Amenities were not a present only due to COVID.
2021년 3월에 1박 숙박함

10/10 - 훌륭해요

Alexandra 님, Burlington, Ont

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Very charming unit in the heart of Stratford. Was very clean, with the amenities of a hotel and feeling of a cozy apartment, with large historic windows overlooking one of the theatres. Owners were available and accommodating. Would recommend for weekend stay.
2020년 7월에 1박 숙박함
답변 제공: nick 님, 2020년 8월 5일
thank you

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
We didn’t receive the apartment that I booked talked to owner, was unable to give us the apartment another group was currently renting it.
2019년 11월에 1박 숙박함
답변 제공: nick 님, 2020년 1월 5일
we have three 3 two bedroom units

8/10 - 좋아요

실제 이용하신 고객

2019년 9월에 2박 숙박함
답변 제공: nick owner 님, 2019년 10월 20일
thank you very much

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함
답변 제공: nick owner 님, 2019년 10월 10일
thank you very much

8/10 - 좋아요

play-goer 님, Toronto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location is unbeatable - 1/2 block from the Avon Theatre, and in the heart of the shopping/dining district. However, despite the claim on the website, it is NOT accessible: there is a steep stairway up to the apartment, which was difficult for my old, arthritic knees. The beds were comfortable and the kitchen had all the needed appliances, but only the minimum of supplies - coffee, tea, sugar, creamer. The "free parking" was in a municipal lot several blocks away that had a 24-hour limit.
2019년 10월에 1박 숙박함
답변 제공: nick owner 님, 2019년 10월 5일
thank you

8/10 - 좋아요

실제 이용하신 고객

2019년 9월에 2박 숙박함
답변 제공: nick owner 님, 2019년 10월 2일
thank you

8/10 - 좋아요

Dorothy

2019년 9월에 1박 숙박함

8/10 - 좋아요

Jessica

2019년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
We had a confirmed booking for a 2-bedroom suite and were told on arrival that only a 1-bedroom suite was available. The owner gave us a discount on the suite but we would have preferred a 2-bedroom. Wifi was so spotty we gave up on it. Air conditioning units are very loud. We turned them off and opened the windows and had to contend with street noise and cigarette smoke wafting up from under the window where a sketchy group of people tended to congregate. The unit was other wise clean and comfortable and conveniently located to theAvon theatre and restaurants. The check-in process was complicated and frustrating. Would not stay again.
2019년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 3박 숙박함
답변 제공: nick owner 님, 2019년 9월 8일
thank you

10/10 - 훌륭해요

Mariah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Downtown Stratford
Location was fantastic. The bathroom was wonderful, the shower was large, no tub though, small sink. The bed was comfortable, with different types of pillows. The full kitchen was clean and nice.
2019년 7월에 1박 숙박함
답변 제공: nick owner 님, 2019년 7월 20일
thank you very much

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 2박 숙박함
답변 제공: nick owner 님, 2019년 7월 18일
thank you very much