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맥너슨 호텔 익스탠디드 스테이 캔턴 오하이오 여행 후기

2 out of 5
맥너슨 호텔 익스탠디드 스테이 캔턴 오하이오
4285 Everhard Rd Nw, North Canton, OH

이용 후기

6.8
평점 10 - 훌륭해요. 89개 이용 후기 중 28개" "
평점 8 - 좋아요. 89개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 89개 이용 후기 중 8개" "
평점 4 - 별로예요. 89개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 89개 이용 후기 중 17개" "

7.0/10

청결 상태

7.2/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

4/10 - 별로예요

mark

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reserved and paid for a king room. When I get there I’m told they only have a double bed. Not even queen. Not what I paid for or needed. I would not go back
2024년 4월에 1박 숙박함

4/10 - 별로예요

Levente

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Extremely rundown. After a major renovation it would be nice thought. The suites are spacious, would provide a pleasant stay, but the current conditions...ahhh...At least the price is very fair. (and reflects the conditions at the hotel as well).
2024년 4월에 1박 숙박함

4/10 - 별로예요

WILLIAM

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor condition
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Sean

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We didn’t check in, because we couldn’t. The office was closed when we arrived at 9 pm. We waited in the dark and cold for a full hour, no one showed up or answered any calls. We were left with no place to go!! Talked to a couple of guests at the property. None of them appear happy. They described the place as “backward”, “don’t care”.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Michele

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Holly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice room.. clean. Comfortable... Would stay again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Donnie was awesome!!! Great hotel and great room!
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Joshaun

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nasty dirty eoom and bed as wrll as bathroom
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Margaret

2023년 9월에 3박 숙박함

8/10 - 좋아요

Tracie 님, Louisville

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Spacious room and clean, I didn’t like that there wasn’t a dead bolt or extra lock
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Laurel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Older apartment building relabled hotel. Full standard kitchen but no pans, dishes or silverware. I would stay here again and bring my own things for the kitchen.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Michelle

단체 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Lindsay

연인과의 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
definitely an uncomfortable stay, can’t sleep on the beds because there’s wrappers and trash in the blankets from previous guests. the carpets are caked in dirt and smoke that will ruin your socks and even your shoes. this was the only option we had and it still cost us $180 to stay in a place that is worse than just sleeping on the sidewalk. my skin is crawling just being in here at all.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Selvie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near to shopping centers, Accessible to transportation
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Selvie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Feel like home
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious and Awesome Location
I originally only was booked for one night. However, after the first night I realized for the price this was the best place to be. My "room" was really a one bedroom apartment. Is it included a full kitchen full size appliances a table to sit and eat at in the kitchen a couch another couch that was sold out in the living room area and two double beds in the bedroom. I couldn't ask for a nicer staff anywhere and I enjoyed my stay. Furthermore, the location can't be beat. Mall across the street, target, Kohl's, and a ton of stores and restaurants all in walking distance. I will definitely stay here again.
2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

Alfred

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty and had been not been cleeaned
2022년 10월에 2박 숙박함

2/10 - 너무 별로예요

Wayne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nightmare hotel
We got there at 3:00 p.m. and they told us they were no more rooms available when we already booked it ahead of time like 2 months ago and then I get there and then she had to call the the manager and she acted very rude and we had to get set to go to our concert and I'll have it ready when we leave well when would I leave and go back to the hotel they canceled our reservation and I called the property manager and she suggested I find another room don't bother to go with this hotel don't waste your time and go through the hassle like we did she was too much worried about getting her car fixed she had to go back and get the keys to get in the office and then I had to ask the manager if they could call her when we were on our way back to the hotel and she said well she's not answering so basically I had to call hotel.com and tell them our situation so what they did is they made up for what happened and got us two nights at the Best Western reserve if it wasn't for them our vacation would been totally disaster we didn't know where we were going to stay we were very stressed out
2022년 8월에 2박 숙박함

2/10 - 너무 별로예요

Patti

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would recommend taking this hotel off of your si
The room was absolutely filthy when we got there I had management come up and I had to clean the toilet had dried urine ,,pubic hairs and the floor had mold on it absolutely disgusting.. The couch was broken down and the curtain rod was held up by black electrical tape the kitchen table was sticky and disgusting
2022년 8월에 2박 숙박함

6/10 - 괜찮아요

Royce

출장 여행
Wasnt a hotel. Was 2 bedroom fully furnushed apartment
2022년 6월에 17박 숙박함

2/10 - 너무 별로예요

Stephenie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disgusting...i bet there are chalk outlines under the nasty carpet
2022년 7월에 3박 숙박함

10/10 - 훌륭해요

brandi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2022년 6월에 1박 숙박함

8/10 - 좋아요

Tina

좋아요: 직원 및 서비스
Extended Stay
While this hotel has seen its better days, everything that I needed to make my stay work was available. I needed to arrive late into the night so the owner did a pre-check in for me and even answered her phone after I arrived and needed help. The staff was wonderful! Easy access on and off the hwy.
2022년 4월에 4박 숙박함

2/10 - 너무 별로예요

Carla

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I only booked it because it had a kitchen. It wasn’t clean and I felt very uncomfortable there.
2022년 3월에 1박 숙박함

2/10 - 너무 별로예요

Eloy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor quality
The receptionist was was extremely rude and not helpful during check in. Our room door would not lock so we had to get the receptionist to try and figure out why it wasn’t locking. After slamming the door multiple times it didn’t lock and she just gave up and left. She slammed the door so many times that the people above us started yelling at us and we had to explain that it was the receptionist who was slamming the door. We had to put a wood block behind our door so no one would be able to open it. Poor quality hotel.
2022년 3월에 1박 숙박함

4/10 - 별로예요

Robert

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor customer service. Unprofessional. Clean, but extremely old - 1970's tile and carpet! Cigarette burns on the bathroom vanity. One set of towels that were the cheapest possible - super thin. Would not stop here again or recommend to anyone.
2022년 3월에 1박 숙박함

4/10 - 별로예요

Lisa

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bad but not worst
Kinda musty smelling. Did have full size fridge and stove.
2021년 9월에 2박 숙박함

2/10 - 너무 별로예요

Ashleigh

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Smells like cat urine
I can not begin to tell everyone how FILTHY this place is. My husband and I checked in and as soon as we opened the door it smelled like cat urine. Upon inspection of the rooms they were beyond filthy. Smelled like smoke pets and down right mold. I asked the desk what happened and why is was so filthy and they stated the woman who stayed there for the past 7 mo had cats and they could not get the smell out. I then asked them why they thought it was ok to have others stay and no response. We had no choice to stay due to the FHOF weekend and everything was booked. They refused a refund or partial. DO NOT STAY HERE IT IS A NASTY MESS!
2021년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst Experience Ever
This was the worst experience of my life. This should not be listed as a hotel. The place was not clean. There were cigarettes ashes in the bedroom not cleaned. The TV did not work and their were also ants crawling on the top of the hot tub. I checked out a day early and wanted my money back. The person at the front desk told me I needed to call the manager. I called the manager number she gave me 3x and no response.
2021년 8월에 2박 숙박함

2/10 - 너무 별로예요

Marcus

2021년 8월에 1박 숙박함

2/10 - 너무 별로예요

Brad

2021년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location & service
The staff was friendly and helpful. Clean rooms for a fair price.Good location for shopping and food.
2021년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Service
Good hotel, nice location just off the highway.The rooms are big, with an attached kitchenette and a small dining table, with a microwave and a fridge, just perfect to have a dinner or lunch. The bed was comfortable. We had a good stay.
2020년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt like I smoked a pack of cigarettes while I slept. Dirty, old, broken down.
2020년 7월에 3박 숙박함

2/10 - 너무 별로예요

Sandra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My mother did NOT stay. You were notified over a week in advance she had a massive stroke & would not be there. After repeated attempts to contact Magnusson with NO ANSWER YOU JEPT MY MOTHERS $944.29. You people are nothing but heartless thieves. And yet you keep asking about my moms stay. MY FAMILY WILL NEVER USE ANY OF YOUR SERVICES AGAIN and it will be shouted from the rooftops what nasty, uncaring thieves you are. DO NOT CONTACT MY MOTHER EVER AGAIN. Tracey L Nedele
2019년 11월에 14박 숙박함

10/10 - 훌륭해요

Israel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 4박 숙박함
답변 제공: Hotel Management 님, 2019년 11월 20일
Thank you for your reviewing and staying with us. We welcome you back to our property any time you are in the area.

10/10 - 훌륭해요

Israel

2019년 10월에 3박 숙박함

10/10 - 훌륭해요

Rochelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Hotel!
Absolute great place to stay! My new favorite!!!! Its PERFECT for families especially traveling with kids it was like a small apartment and it had EVERYTHING we could possibly need. Would HIGHLY reccomend
2019년 9월에 4박 숙박함
답변 제공: Hotel Management 님, 2019년 10월 22일
Thank you for staying at our property, we are very pleased to hear you enjoyed your stay. We welcome the opportunity to serve you in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 10월 22일
Thank you for staying at our property. Please come back and see us when your in the area.

6/10 - 괜찮아요

james

좋아요: 직원 및 서비스
Jim
The inside of the room's have been neglected and needs a lot of updating. Thermostat coming off wall, carpet looks dirty, no drapes on windows, sink drain smelled like dead fish, refrigerator was not working properly, etc.
2019년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 10월 22일
Jim we are sorry your experience was not excellent as we wish it to be. As we update our rooms this year, we hope you would come back to stay and give us another chance to make you a happy customer!

8/10 - 좋아요

markeith

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Like a little apartment.
I got the room that slept 3 adults comfortably. Which meant I got a suite with a living room area, a kitchen, and a bedroom with two full size beds. The "3rd bed" was a sofa bed. The room were hugh. The room smelled clean when i opened the door. Not the most up to date TV or Living room furniture but it was well kept. Refrigerator was cold and in perfect working order. I didn't use the stove or microwave. The kitchen also came with pots pans and dishes with silverware. Bathroom was clean, but the tub with shower was a little narrow. I kept having to work around the shower curtain when the shower was on.. I couldn't get the AC to work, but the nights were cool so i just opened the window in the bedroom and living room. The cross breeze was great. Plenty of closet space. Wifi was adequate. Check in and check out were a breeze.
2019년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 10월 22일
Thank you for staying with us at Magnuson extended stay property your feedback is greatly appreciated and we will utilize this information moving forward.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy access to freeway- and even though close did not hear much freeway noise at all. The place was clean and condition was certainly acceptable. Curtains could us an upgrade and a bit larger to cover windows better to block street lights etc. Staff was friendly and very helpful. Will stay again when in the area.
2019년 7월에 7박 숙박함
답변 제공: Melanie Davis 님, 2019년 7월 22일
Thank you for staying with us at Magnuson extended stay property your feedback is greatly appreciated and we will utilize this information moving forward.

8/10 - 좋아요

B

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Large, Retro, Hidden Accommodation
Being an extended stay place, it was quite large -- separate, large living room (with TV, sofa, swivel chairs), a separate kitchen (stove, frig, microwave, table/chairs), updated bathroom, large bedroom with 2 double beds. It is an older place -- retro design comes to mind. Was a little difficult to find -- navigation said to turn right, but didn't see any signs for "Magnuson". Drove around block to try again & turned into what looked like the back entrance to a mall. Drove past a place with with a sign that read "America's Best Value Inn" -- nope doesn't say Magnuson. Stopped anyway because I saw a mailbox where I was told my key would be after office hours -- was the right place, but no sign on the street & unusual entrance made it a challenge to find.
2019년 7월에 2박 숙박함
답변 제공: Melanie Davis 님, 2019년 7월 16일
Hello Sir and pardon the miss communication we are in the middle of a name change and only have one by the highway sign. I hope after you were able to get into your unit that you enjoyed your reservation. Thank you for your feedback it is very appreciated.

8/10 - 좋아요

John

좋아요: 청결 상태, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Melanie Davis 님, 2019년 7월 14일
Thank you for your reservation I hope you enjoyed your stay.

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
I didn’t think the cleanliness was the best it good be.
2019년 6월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 10월 22일
We apologize that your experience was poor. We hope you will give us another chance for us to meet and exceed your expectations.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No frills but fine apartment/hotel
The rooms are like small apartments. My husband just needed a place to stay for the night and so it was fine for that purpose. Nothing fancy but it was fine. He found the hotel via gps but was confused because there is a sign nearby with the name of a different hotel.
2019년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2019년 10월 22일
Tank you for staying at our Magnuson Hotels, we are very pleased to hear you enjoyed your stay. We welcome the opportunity to serve you again.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2019년 10월 22일
Thank you for staying at our property, we are very pleased to hear you enjoyed your stay. Please come back and see us.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Having to check in by 7pm so the office could close was a little upsetting but the room/space was nice & we got alot for the low price we paid.
2019년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2019년 10월 22일
We are very pleased to hear you enjoyed your stay. We welcome the opportunity to serve you in the near future.

10/10 - 훌륭해요

stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2019년 10월 22일
Thank you