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호텔 이그지큐티브 스위트 여행 후기

3.5 out of 5
호텔 이그지큐티브 스위트
30 Minue Street, Carteret, NJ

이용 후기

6.6
평점 10 - 훌륭해요. 1082개 이용 후기 중 316개" "
평점 8 - 좋아요. 1082개 이용 후기 중 230개" "
평점 6 - 괜찮아요. 1082개 이용 후기 중 187개" "
평점 4 - 별로예요. 1082개 이용 후기 중 135개" "
평점 2 - 너무 별로예요. 1082개 이용 후기 중 214개" "

7.2/10

청결 상태

7.0/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice stay
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Daniel

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Fadley

연인과의 여행
별로예요: 청결 상태
It’s ok
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Rose

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was outdated. The shower head was small and not something you find at a hotel. The bathroom floor had things on the floor, guessing from the previous renter. couch was dingy and looked dirty. Hotel needs complete update.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스
Affordable , very quiet, clean, and close to highway
2024년 4월에 1박 숙박함
답변 제공: Keith 님, 2024년 4월 19일
Thank you for your feedback and taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated by you will encourage us to continue hard work to do better. We sincerely appreciate your comments. We look forward to your next stay at our hotel soon.Thank you.

4/10 - 별로예요

David

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very inconvenience and misleading information you guys have on the website. According to the website the popular amenities would be laundry, gym etc. But we found out none of these was found in the hotel. Very disappointed but I guess it's expected since the hotel rate per night was less than $100. Lesson learned and we will never stay on this type of a hotel the next time we visit NJ
2024년 3월에 10박 숙박함
답변 제공: Keith 님, 2024년 4월 19일
Thank you for your review and feedback. While we understand your frustration, Good news, we have Guest laundry open now on 3rd floor and we do have Gym on 2nd floor, if you had asked one of our associates about it they would happily given you the information. We sincerely appreciate your comments. We look forward to your next stay at our hotel soon.Thank you,

2/10 - 너무 별로예요

Perry

아이를 동반한 가족 여행, 가족 여행
Website says it has a baby crib. But it only has one, and it is in bad condition. It broke and My baby fell through it in the middle of the night and staff was no help.
2024년 3월에 1박 숙박함
답변 제공: Keith 님, 2024년 4월 19일
Thank you for taking the time to tell us about your experience at Hotel Executive Suites. We are saddened to hear that your stay was less than satisfying, please understand, our Supervisor & Housekeeping personnel checked the crib before bringing it to your room. Anyway we got this time 2 metal crib's. We are sorry, certainly, this is not the kind of experience we would want you to have and remember after. Sincerely,

4/10 - 별로예요

Robert

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Difficulty checking in as the person behind the counter didn't seem to care. the fire alarm went off at 2am, due to a faulty alarm system, and no communication to the people in the rooms. I wouldn't go back to this hotel.
2024년 3월에 1박 숙박함
답변 제공: Keith 님, 2024년 4월 5일
Hi Robert,Thank you for your review and feedback. While we understand your frustration, there’s no choice when the fire alarm goes off, everyone must vacate the property as standard drill. We're sorry for the situation. This is not the kind of experience we would want you to have and remember after.

10/10 - 훌륭해요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
2024년 3월에 3박 숙박함
답변 제공: Keith 님, 2024년 4월 5일
Hi Katrina,Thank you for your feedback and taking the time to rate your experience. We are delighted to read that you enjoyed your stay. We are opening our Restaurant shortly. We sincerely appreciate your comments. We look forward to your next stay at our hotel soon.Thank you,Ketan Ajmera,

2/10 - 너무 별로예요

Natasha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff on the night of March 28th/29th was the rudest most unhelpful lady ever. Just showing up annoyed her.. she looked pissed and don’t even greet us when we came in. Just pissed that I interrupted her show or whatever she was watching on her phone. Then when my name didn’t match exactly with one of the two room bookings I made, she made us change the reservation information to book us in (even though I did show her other id showing the second name on a government id) .. then checking my drivers licence id a second time.. incase I somehow changed my identity in the 20 minutes standing i front of her, in took to change the second room. Then instead of trying to help us, decided to chat with friends on the phone and watch more tic tocs or whatever. Not one smile or nicety the entire time. Then we got to the room, it smelt like mould, was a sauna, had a leak from the ac unit, blood or something smashed on the wall, broken shower faucet, the ceiling of the bathroom was damaged in multiple spots with holes. The carpet was not vacuumed, the second room had broken shelves, damaged/peeling ceilings, cigarette butts littered outside the window on the balcony. The hallways smelled horribly or smoke. We were terrified of bed bugs and had the worst sleep ever.
2024년 3월에 2박 숙박함
답변 제공: Keith 님, 2024년 4월 5일
Thank you for taking the time to tell us about your experience at Hotel Executive Suites. We are saddened to hear that your stay was less than satisfying, please understand we cannot check you in with a different name ID and you have access to make changes logging in to your reservations & change the name. Secondly, our Front desk Associate was trying to chat with Expedia if she can help making changes with the reservations. Certainly, this is not the kind of experience we would want you to have and remember after. Sincerely,

10/10 - 훌륭해요

Elie

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: MD 님, 2024년 3월 30일
Thank you !

2/10 - 너무 별로예요

vernon

좋아요: 청결 상태
nice and quiet
2024년 3월에 1박 숙박함
답변 제공: Keith 님, 2024년 3월 28일
Hi Vernon,Thank you for posting a review. We are saddened to hear that your stay was less than satisfying. Certainly, this is not the kind of experience we would want you to have and remember after. We have forwarded this message to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.Sincerely

10/10 - 훌륭해요

Mariluz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice for the night
2024년 3월에 1박 숙박함
답변 제공: Keith 님, 2024년 3월 27일
Hi Mariluz,Thank you for your feedback and taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated by you will encourage us to continue hard work to do better. We sincerely appreciate your comments. We look forward to your next stay at our hotel soon.Thank you,

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great!
2024년 3월에 1박 숙박함
답변 제공: Keith 님, 2024년 3월 27일
Hi Sean,.Thank you for your feedback and taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated for the hard work that me and my staff put in gave us the drive to do better. We sincerely appreciate your comments. We look forward to your next stay at our hotel soon.Thank you,

4/10 - 별로예요

Maximo

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The fire alarm went off around at 4am for about 30 min . They have to evacuate all the people and it was just a chaos
답변 제공: Keith 님, 2024년 3월 28일
Hi Maximo,Thank you for your review and feedback. While we understand your frustration, There's no choice when fire alarm goes off, everyone has to vacate the property as standard drill. We're sorry for the situation. This is not the kind of experience we would want you to have and remember after. Sincerely,Thank you,

4/10 - 별로예요

riley

좋아요: 직원 및 서비스
The fire alarm going up at 4:30 am
2024년 3월에 3박 숙박함
답변 제공: Keith 님, 2024년 3월 28일
Hi Riley,Thank you for your review and feedback. While we understand your frustration, There's no choice when fire alarm goes off, everyone has to vacate the property as standard drill. We're sorry for the situation. This is not the kind of experience we would want you to have and remember after. Sincerely,

4/10 - 별로예요

Brenda

2024년 3월에 2박 숙박함
답변 제공: Keith 님, 2024년 3월 28일
Hi Brenda,Thank you for the review and feedback. We're sorry to hear that you didn't enjoy your stay. We appreciate you taking the time to share your experience, and we hope you give us another chance in the future.Sincerely,

4/10 - 별로예요

Haminat

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The fire alarm went off in the middle of the night. The place is okay. Nothing special
2024년 3월에 2박 숙박함
답변 제공: Keith 님, 2024년 3월 28일
Hi Haminat,Thank you for your review and feedback. While we understand your frustration, there’s no choice when fire alarm goes off, everyone has to vacate the property as standard drill. We're sorry for the situation. This is not the kind of experience we would want you to have and remember after. Sincerely,

6/10 - 괜찮아요

Esaie

2024년 3월에 1박 숙박함
답변 제공: Keith 님, 2024년 3월 28일
Hi Easie,Thank you for the review and feedback. We're sorry to hear that you didn't enjoy your stay. We appreciate you taking the time to share your experience, and we hope you give us another chance in the future.Sincerely,

2/10 - 너무 별로예요

Adam

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
People smoking in their rooms fire alarm going off at 4 in the morning
2024년 3월에 2박 숙박함
답변 제공: Keith 님, 2024년 3월 28일
Hi Adam,Thank you for your review and feedback. While we understand your frustration, there’s no choice when fire alarm goes off, everyone has to vacate the property as standard drill. We're sorry for the situation. This is not the kind of experience we would want you to have and remember after. Sincerely,

10/10 - 훌륭해요

Keishan

좋아요: 숙박 시설 상태 및 시설
Yes
2024년 3월에 1박 숙박함
답변 제공: Keith 님, 2024년 3월 28일
Hi Keisha,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. We sincerely appreciate your comments. I have shared your comments with my staff, and they show sincere apology. We look forward to your next stay at our hotel.Sincerely,

8/10 - 좋아요

scott

좋아요: 청결 상태, 직원 및 서비스
Room was adequate. It was remodeled and better than a previous stay there. It’s close to a supermarket, liquor store and dollar tree. Convenient.
2024년 3월에 6박 숙박함
답변 제공: MD 님, 2024년 3월 16일
Thank you for your positive feedback, hope to see you again,

10/10 - 훌륭해요

Naomi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: MD 님, 2024년 3월 16일
Thank you for staying with us, hope to see you again.

10/10 - 훌륭해요

Carlos 님, San Borja

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay for visiting NY and NJ.
2024년 3월에 7박 숙박함
답변 제공: MD 님, 2024년 3월 16일
Good morning, Thank you for your positive feedback, have a great day.

10/10 - 훌륭해요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always professional, convenient. Peaceful
2024년 3월에 2박 숙박함
답변 제공: MD 님, 2024년 3월 16일
Thank you for staying with us.

6/10 - 괜찮아요

Sharetta

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The staff could have been nicer at check in and not on the phone. Poor customer service
2024년 3월에 1박 숙박함
답변 제공: Keith 님, 2024년 3월 16일
Hi Sharetta,Thank you for your review and feedback. While we understand your frustration, our Management have talked with the Front Desk Associates for their behavior and we wish you the best in your future travels.Thank you,

6/10 - 괜찮아요

Naim

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I like this hotel overall! I stay @ this location frequently, but my recent stay wasn't rhe best. We were located on the 6th floor, it was very windy lastnight. Something was rattling half the night on the roof or somewhere on that floor, which was disturbing. Bad wifi quality on that floor, extremely difficult to get connection.
2024년 3월에 1박 숙박함
답변 제공: Keith 님, 2024년 3월 16일
Hi Naim,Thank you for posting a review. We are saddened to hear that your stay was less than satisfying. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.Sincerely

2/10 - 너무 별로예요

Safiyah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn’t stay second night
2024년 3월에 2박 숙박함
답변 제공: Keith 님, 2024년 3월 16일
Hi Safiyah,We are sorry for your check out. While we understand your frustration, we don't agree with your husband manhandling with the Manager resulting called Cops, instead with patience the issue would had sorted out. We're sorry and we wish you the best in your future travels.Thank you,

10/10 - 훌륭해요

Scaria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: MD 님, 2024년 3월 16일
Thank you for your glowing 5-star review! We're delighted to hear you had a fantastic stay. If there's anything more we can do to enhance your experience next time, please don't hesitate to reach out. We can't wait to welcome you back!

2/10 - 너무 별로예요

Danny

2024년 3월에 1박 숙박함
답변 제공: MD 님, 2024년 3월 16일
We apologize for falling short of your expectations. we'll work diligently to improve.

2/10 - 너무 별로예요

Lawrence

가족 여행
Fire alarm went off Friday night and everyone had to execute the building never got to sleep till 1am and my room wasn’t cleaned once the whole length of my stay the hotel halls smell funky and I’ve never had a worser experience in a hotel overpriced
2024년 2월에 4박 숙박함
답변 제공: MD 님, 2024년 3월 16일
We apologize for the inconvenience you encountered during your stay. Your feedback is crucial, and we're addressing these issues promptly. Please accept our sincerest apologies, and we hope to have the opportunity to regain your trust in the future.

10/10 - 훌륭해요

Ebony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the fast service.
2024년 3월에 1박 숙박함
답변 제공: MD 님, 2024년 3월 16일
Thank you for your positive feedback, hope to see you again.

10/10 - 훌륭해요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 2박 숙박함
답변 제공: MD 님, 2024년 3월 16일
Thank you !

6/10 - 괜찮아요

Joeli R Pena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: MD 님, 2024년 3월 16일
Thank you !

10/10 - 훌륭해요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 2월에 3박 숙박함
답변 제공: MD 님, 2024년 3월 16일
Thank you !

4/10 - 별로예요

solomon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing
2024년 2월에 1박 숙박함
답변 제공: Keith 님, 2024년 2월 28일
Hi Solomon,Thank you for your feedback and taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated by you will encourage us to continue hard work to do better. We sincerely appreciate your comments. We look forward to your next stay at our hotel soon.Thank you,

6/10 - 괜찮아요

Phil

2024년 2월에 2박 숙박함
답변 제공: Keith 님, 2024년 3월 28일
Hi Phil,Thank you for posting a review. We are saddened to hear that your stay was less than satisfying. Certainly, this is not the kind of experience we would want you to have and remember after. We have forwarded this message to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.Sincerely

2/10 - 너무 별로예요

mutiu

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thick malodorous smell all over the property. Everywhere seems dirty. Key-card wouldn't open door, lock batteries are dead.
2024년 2월에 1박 숙박함
답변 제공: Keith 님, 2024년 2월 19일
Hi Mutiu,Thank you for taking the time to tell us about your experience at Hotel Executive Suites. We are saddened to hear that your stay was less than satisfying due to the condition of the door lock to your room. Certainly, this is not the kind of experience we would want you to have and remember after. We hope for another opportunity to make a more favorable impression in the future.Sincerely,

10/10 - 훌륭해요

susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 2월에 1박 숙박함
답변 제공: Keith 님, 2024년 2월 19일
Hi Susan,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. We sincerely appreciate your comments. I have shared your comments with my staff, and they show sincere apology. We look forward to your next stay at our hotel.Thank you.

2/10 - 너무 별로예요

Claritza

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the end the stay cost 203 dollars for a single night. They charged us 100 dollars for the deposit and 10 dollars for the final check and they did not refund us it is an abuse
2024년 2월에 1박 숙박함
답변 제공: Keith 님, 2024년 2월 19일
HI Claritza, Your reservation was prepaid through Expedia, we had Authorized 100 as deposit (only on hold), on check out we settled with 10 you had bought from Gift Shop.Thank you.

10/10 - 훌륭해요

Ruben

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, quiet and rooms are very clean. Great place.
2024년 2월에 1박 숙박함
답변 제공: Keith 님, 2024년 2월 15일
Hi Ruben,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. We sincerely appreciate your comments. I have shared your comments with my staff, and they show sincere apology. We look forward to your next stay at our hotel.Sincerely,

6/10 - 괜찮아요

susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Tv in our room was horrible! The picture was distorted & we were unable to watch it
2024년 2월에 1박 숙박함
답변 제공: Keith 님, 2024년 2월 15일
Susan,Thank you for the review and feedback. We're sorry to hear that you didn't enjoy our TV. We appreciate you taking the time to share your experience, and we hope you give us another chance in the future.Thank you,

10/10 - 훌륭해요

Renee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always come here when I’m in New Jersey
2024년 2월에 1박 숙박함
답변 제공: Keith 님, 2024년 2월 15일
Hi Renee,Thank you for your feedback and taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated for the hard work that me and my staff put in gave us the drive to do better. We sincerely appreciate your comments. We look forward to your next stay at our hotel soon.Thank you,

10/10 - 훌륭해요

Efrain

Thank,s
2024년 2월에 2박 숙박함
답변 제공: Keith 님, 2024년 2월 15일
Hi Efrain,Thank you for your feedback and taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated for the hard work that me and my staff put in gave us the drive to do better. We sincerely appreciate your comments. We look forward to your next stay at our hotel soon.Thank you,

10/10 - 훌륭해요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet place. Staff made it easy to check in & out & extend my stay.
2024년 2월에 2박 숙박함
답변 제공: Keith 님, 2024년 2월 10일
Mr.5 starThank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. We sincerely appreciate your comments. I have shared your comments with my staff, and they show sincere apology. We look forward to your next stay at our hotel.Sincerely,

8/10 - 좋아요

Margarita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Nice and quiet.
2024년 2월에 2박 숙박함
답변 제공: Keith 님, 2024년 2월 10일
Hi Margarita,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. We sincerely appreciate your comments. I have shared your comments with my staff, and they show sincere apology. We look forward to your next stay at our hotel.Sincerely,

6/10 - 괜찮아요

Sulianys

가족 여행
좋아요: 직원 및 서비스
Check-in | easy, except for the massive glass that was dividing the staff and myself, it didn't feel personal Lobby | outdated and stained furniture Elevators | need to be updated, there were cracks on the floor, slow Hallway | dirty and stained carpet, scuff marks on doors, not a very "hotel smell" Room | shower - water pressure was great, toilet lid slams, poor lighting; bedroom - curtains were broken, lamps were stained
2024년 2월에 1박 숙박함
답변 제공: Keith 님, 2024년 2월 7일
Hi Ms. Hernandez,Thank you for posting a review. We are saddened to hear that your stay was less than satisfying. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.Sincerely,

10/10 - 훌륭해요

Yasmin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Keith 님, 2024년 2월 7일
Hi Yasmin,Thank you for your feedback and taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated by you will encourage us to continue hard work to do better. We sincerely appreciate your comments. We look forward to your next stay at our hotel soon.Thank you,

10/10 - 훌륭해요

Esaie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 1월에 2박 숙박함
답변 제공: Keith 님, 2024년 2월 10일
Hi Esaie,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. We sincerely appreciate your comments. I have shared your comments with my staff, and they show sincere apology. We look forward to your next stay at our hotel.Sincerely,