Dear Anonymous, Thank you so much for the PERFECT SCORE RATING of your stay at Heritage Hotel New York City. We are thrilled to learn that you had a great experience staying with us at Heritage NYC. We hope that you had a lovely time in NYC overall and enjoyed our ideal location near all of NYC's finest attractions including Broadway, Wall Street, and more.in Chelsea, close to everything The Big Apple has to offer. Thank You, Heritage Hotel New York City Management

Dear Damian,Thank you for your feedback. We're glad you found our hotel to be of good value overall. We appreciate your understanding about the dated rooms and are pleased that you found our staff to be great and our location excellent. We'll continue to work on improving our facilities to provide a better experience for our guests. Thank you for choosing us, and we look forward to welcoming you back in the future!Regards,Heritage Hotel New York City Management

Dear Juliana,We apologize for the condition of your room and the inconvenience you experienced during your stay. Providing a comfortable and pleasant experience for our guests is our top priority, and we regret that we fell short of your expectations. Your feedback is valuable, and we will address the issues you mentioned to ensure they are resolved promptly.We're glad to hear that our staff was friendly, but we understand that this alone doesn't make up for the overall experience. We're truly sorry that you felt the value for money wasn't worth it. Please know that we take your concerns seriously and will use them to make improvements.We hope to have the opportunity to regain your trust and welcome you back for a much better stay in the future.Sincerely,Heritage Hotel New York City Management

Dear Ingrid,We are sorry to hear about the issues you experienced during your stay with us. Cleanliness and hot water availability are essential aspects of our service, and it's disappointing to hear that we fell short in these areas. Your feedback is important to us, and we will talk about these issues with our housekeeping and maintenance teams to make sure that they are resolved quickly.Please accept our sincere apologies for any inconvenience caused. We understand the importance of a comfortable and enjoyable stay for our guests, and we regret that we did not meet your expectations during your time with us.If there's anything else we can do to assist you or if you'd like to discuss your experience further, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to improve your experience with us in the future.Sincerely,Heritage Hotel New York City Management

Dear Christopher,Thank you for sharing your experience from your recent stay with us. We apologize for any inconvenience or confusion caused during your check-in process and throughout your stay.Regarding the requirement to collect and copy IDs of all guests staying in the room, this is a standard practice in New York City for security purposes. We understand that it can be challenging, especially for elderly guests, and we appreciate your patience and cooperation.We regret any oversight with the room amenities and appreciate you bringing it to our attention. We strive to provide a comfortable and accommodating experience for all our guests, and we are glad that the additional supplies were promptly delivered to your room upon request.We apologize for any noise disturbances you encountered during your stay. As we are located in a busy city environment, external noises such as construction can sometimes be unavoidable. However, we understand the importance of a restful night's sleep and apologize for any inconvenience caused.We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back for a more positive experience in the future. If there's anything else we can assist you with, please feel free to reach out to us directly.Sincerely,Heritage Hotel New York City Management

Dear Ajinkya,We're sorry you felt the property didn't provide the expected facilities for the price paid. Your satisfaction is important to us, and we aim to ensure that all guests receive the value they deserve. Please let us know specifically which facilities you found lacking, and we'll do our best to address any concerns and make improvements where possible. Your feedback is greatly appreciated, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Heritage Hotel New York City Management

Dear Chinmaya,We're thrilled that you enjoyed our prime location near Madison Square and the abundance of nearby Indian restaurants. Our staff takes pride in providing friendly and attentive service, so we're delighted to hear that you had a positive experience with them. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable visit!Regards,Heritage Hotel New York City Management

Dear Jorge,We're delighted you found our staff very friendly and helpful! Providing excellent service to our guests is our top priority, and we're glad we could make your stay enjoyable. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future!Regards,Heritage Hotel New York City Management

Dear Audrey,We're glad you found our accommodations satisfactory by NYC standards! Thank you for considering staying with us again in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay!Regards,Heritage Hotel New York City Management

Dear Steve,We're delighted to hear that you found our staff super friendly and helpful and that your room met your needs during your stay! Providing a clean and comfortable environment for our guests is important to us. We apologize for any inconvenience caused by the air conditioning system and appreciate your understanding. It's wonderful to know that you enjoyed our convenient location. Thank you for choosing to stay with us, and we look forward to welcoming you back for another pleasant stay in the future!Regards,Heritage Hotel New York City Management

Dear Michael,We're delighted that our staff provided helpful and polite service during your stay! Ensuring that our guests feel well taken care of is our top priority, and we're pleased that we could assist you with all your needs. We appreciate your kind words and will pass along your compliments to our team. Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can help you with, please don't hesitate to let us know.Regards,Heritage Hotel New York City Management

Dear Ankit,We apologize for any inconvenience caused by the lack of privacy due to noise from neighboring rooms. Your comfort and satisfaction are important to us, and we regret if this aspect of your stay fell short of your expectations. We'll take care of this issue as soon as possible to reduce noise disturbances and enhance the overall guest experience. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more peaceful stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.Sincerely,Heritage Hotel New York City Management

Dear Rebecca,Thank you for your feedback regarding your recent stay with us. We're glad you found our staff charming and that your room was cleaned well. However, we apologize for any inconvenience caused by the lack of soundproofing and the noise of the heating/cooling system. Your comments are valuable to us, and we'll address these issues as soon as possible to ensure a more comfortable experience for our guests in the future. If there's anything else we can do to improve your next stay or if you have any further concerns, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience.Regards,Heritage Hotel New York City Management

Dear Alissa,Thank you for choosing to stay with us and for sharing your feedback. We're glad you found our hotel's price and location convenient and the amenities such as the helpful mini-fridge during your stay. Your comments about the size of the rooms and the need for cosmetic repairs and upgrades are taken care of, and we will strive to improve in these areas to enhance the overall guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Regards,Heritage Hotel New York City Management

Dear Fljorin,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in The Heritage Hotel New York City many more times.Regards,Heritage Hotel New York City Management

Dear Michelle,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Regards,Heritage Hotel New York City Management

Dear Frank,We're thrilled to hear that you had a great experience at our centrally located hotel. It's wonderful to know that our team resolved the heating issue promptly. Thank you for your positive feedback, and we look forward to welcoming you back soon for another enjoyable stay!Regards,Heritage Hotel New York City Management

Dear Jacek,We're glad you enjoyed your stay and found our location convenient! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!Regards,Heritage Hotel New York City Management

Dear Alexandra,Your kind words directed towards our hard-working staff are much appreciated, and your feedback shall be communicated to them, undoubtedly brightening their day.Regards,Heritage Hotel New York City Management

Dear Abdallah,We sincerely apologize for any inconvenience caused by the mold smell in the bathroom. Maintaining a clean and comfortable environment for our guests is of the utmost importance to us, and we take reports of issues like this very seriously.Please don't worry; we will investigate the matter immediately and take the necessary steps to address and rectify the source of the odor to ensure that it does not affect the comfort of our guests in the future.If there's anything else we can assist you with or if you have any further concerns, please feel free to contact our team directly. Your feedback is greatly appreciated, and we hope to exceed your expectations during any future stays with us.Sincerely,Heritage Hotel New York City Management

Dear Nabayt,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at The Heritage Hotel New York City.  We work tirelessly to ensure our guests experience the best hospitality in The Heritage Hotel New York City.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Regards,Heritage Hotel New York City Management

Dear Kahani,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Sincerely,Heritage Hotel New York City Management

Dear Kaeleigh,We're delighted to hear that you had a lovely stay with us and that our staff were helpful and accommodating. Providing exceptional service to our guests is our priority, and we're thrilled that we could contribute to your enjoyable experience. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure you have a fantastic experience every time.Regards,Heritage Hotel New York City Management

Dear Mark,We apologize for the discomfort you experienced during your stay. Our window heating units are designed to provide additional warmth when needed, and we regret any oversight in ensuring your room is at a comfortable temperature. We encourage guests to reach out to our front desk team with any concerns or issues, as we are always eager to address them promptly. Please know that your feedback is valuable to us, and we will use it to improve our services. If you ever find yourself back in the area, we hope to have the opportunity to provide you with a more comfortable stay.Sincerely,Heritage Hotel New York City Management

Dear Lisbeth,Thank you for your feedback, and we're glad to hear that Alex and our other staff members were able to provide you with a positive experience during your stay.  We apologize for any inconvenience caused by the condition of the rooms, and we appreciate you bringing it to our attention.  Rest assured, we will address the repairs needed to ensure a more comfortable and enjoyable stay for our guests in the future.  If there's anything else we can assist you with, please don't hesitate to let us know.  We hope to welcome you back again soon.Regards,Heritage Hotel New York City Management

Dear Charlin,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in The Heritage Hotel New York City many more times.Regards,Heritage Hotel New York City Management

Dear Hannah,We apologize for the inconvenience caused by the noise from the doors.  Your feedback is valuable to us, and we will address this issue to ensure a more peaceful environment for our guests.  If there's anything else we can do to improve your stay or make it more comfortable, please don't hesitate to let us know.  We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Regards,Heritage Hotel New York City Management

Dear Zinnia,Thank you for your feedback.  We apologize for any inconvenience you experienced with the housekeeping service during your stay.  Housekeeping is available upon request at the front desk. We're glad to hear that you found the environment safe and quiet, and we hope to have the opportunity to welcome you back for a more satisfactory experience in the future.Regards,Heritage Hotel New York City Management

Dear Jean,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the The Heritage Hotel New York City.  We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our The Heritage Hotel New York City hotel soon!Regards,Heritage Hotel New York City Management

Dear Angelica,We are always pleased to receive feedback from our guests about their stay with us at The Heritage Hotel New York City, and we are excited to see your PERFECT score rating.  We are glad to learn that our accommodations met all your needs and you left satisfied with your stay.  Thank you so much for choosing to stay with us while visiting The Heritage Hotel New York City!Regards,Heritage Hotel New York City Management

Dear Khalid,Thank you for your feedback.  We're glad you appreciated our hotel's location.  We apologize if you found our facilities to be dated and not well-maintained.  Your comments are valuable to us as we continuously strive to improve our accommodations.  We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Sincerely,Heritage Hotel New York City Management

Dear Zachary,We appreciate your feedback and are pleased to hear that you found our staff pleasant and your room clean during your stay.  We apologize for any inconvenience caused by the older building and the lack of thermostat controls in your room.  We'll consider your comments as we strive to improve our facilities and amenities for our guests.  Despite these issues, we're glad that you felt safe and found our location to be unbeatable for the price.  Thank you for choosing to stay with us, and we hope to welcome you back for an even better experience in the future!Regards,Heritage Hotel New York City Management

Dear Jason,We're glad you found our hotel convenient! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to hosting you again in the future!Regards,Heritage Hotel New York City Management

Dear Mary,Thank you for rating your stay at  The Heritage Hotel New York City.  We are glad to learn that your stay at The Heritage Hotel New York City Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Regards,Heritage Hotel New York City Management

Dear Marco,Thank you for the review.  We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again.  Thanks for visiting The Heritage Hotel New York City.Sincerely,Heritage Hotel New York City Management

Dear Angel,We're glad to hear that you found the value of the price you paid to be excellent.  Providing our guests with a great experience at a reasonable cost is always our goal.  If there's anything specific you enjoyed during your stay or if you have any feedback for us to further improve, please feel free to let us know.  We appreciate your feedback and hope to welcome you back again in the future.Regards,Heritage Hotel New York City Management

Dear Evelyn,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the The Heritage Hotel New York City.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our The Heritage Hotel New York City hotel soon!back to our The Heritage Hotel New York City hotel soon!Regards,Heritage Hotel New York City Management

Dear Kenia,Thank you for your kind words!  We're thrilled to hear that you found our hotel to be excellent and our staff to be polite.  Providing exceptional service is our top priority, and we're delighted that you enjoyed your stay.  We appreciate your feedback and hope to have the pleasure of welcoming you back in the future for another enjoyable experience!Regards,Heritage Hotel New York City Management

Dear Diego,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the The Heritage Hotel New York City.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our The Heritage Hotel New York City hotel soon!Regards,Heritage Hotel New York City Management

Dear Anne,Thank you for your feedback!  We're glad to hear that you found our hotel to be well-placed.  We appreciate your business and hope to welcome you back again soon!Regards,Heritage Hotel New York City Management

Dear Ryan,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in The Heritage Hotel New York City many more times.Regards,Heritage Hotel New York City Management

Dear Taler,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Regards,Heritage Hotel New York City Management

Dear Will,Thank you for your feedback.  We're glad to hear that you found our hotel to be a nice, clean, and budget-friendly option in the middle of midtown.  We apologize for any inconvenience you experienced with the size of your room.  Your comments will be shared with our team to ensure that we continue to provide the best possible experience for our guests.  We hope to have the opportunity to welcome you back in the future.Regards,Heritage Hotel New York City Management

Dear Amy,Thank you for your feedback.  We're glad to hear that you found our location to be great.  We apologize for any cleanliness issues you experienced during your stay.  We will address this with our housekeeping team to ensure that our standards are being met.  We hope to have the opportunity to welcome you back in the future.Regards,Heritage Hotel New York City Management

Dear Diego,Thank you for your feedback.  We're glad to hear that you found our hotel to be a good value for the price.  We hope to have the opportunity to welcome you back in the future.Regards,Heritage Hotel New York City Management

Dear Jordan,We're glad to hear that you found our beds comfortable!  Providing a good night's sleep is important to us, and we're pleased that you enjoyed your stay.  If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.  We look forward to welcoming you back again soon!Regards,Heritage Hotel New York City Management

Dear Carlos,Thank you for your feedback!  We're glad to hear that you found our location good.  We strive to provide a comfortable and enjoyable experience for all our guests, and we appreciate your feedback.  If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.  We look forward to welcoming you back soon!Regards,Heritage Hotel New York City Management

Dear Daniel,We appreciate your feedback and are glad to hear that you found our hotel to be a great value for your money.  We understand that our property is older and are continuously working to improve our facilities.  We will consider your comments about the bathrooms as we plan for future renovations.  Thank you for choosing to stay with us, and we hope to welcome you back again in the future.Regards,Heritage Hotel New York City Management

Dear Roberto,Thank you for your feedback!  We're glad to hear that you had a nice experience during your stay with us.  We appreciate your support and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Regards,Heritage Hotel New York City Management

Dear Pedro,We're delighted to hear that you had an excellent experience!  Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon.  If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Regards,Heritage Hotel New York City Management