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베스트 웨스턴 플러스 테크 메디컬 센터 인 여행 후기

2.5 out of 5
베스트 웨스턴 플러스 테크 메디컬 센터 인
4703 N Loop 289, Lubbock, TX

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 607개" "
평점 8 - 좋아요. 1005개 이용 후기 중 270개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 60개" "
평점 4 - 별로예요. 1005개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 27개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Sierra

아이를 동반한 가족 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
We have stayed here the last 2 trips to Lubbock for dr appointments and have enjoyed our stay every time.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed stay bed was a little firm, but that’s just a personal preference ,,great place to stay
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed one night bc we were in Lubbock for a concert. Great place to stay because it’s very clean, comfortable and property in nice condition. Breakfast was delicious and staff was friendly. Also many things a short driving distance.
2024년 4월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 4월 16일
We appreciate your kind words and look forward to hosting you again in the future. Safe travels!

8/10 - 좋아요

Anita

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed linen could have been cleaner and changed. The good amenities the breakfast laundry free parking free wi-fi location to stores and eating places. Quiet safe neighborhood.
2024년 4월에 6박 숙박함
답변 제공: Director of Operations 님, 2024년 4월 16일
We appreciate you taking the time to review your recent visit. We look forward to hosting you again in the near future. Safe travels!

10/10 - 훌륭해요

Margot

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 4월 16일
Thank you for choosing to stay with us. Safe travels!

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 4월 10일
Thank you for staying with us, Mrs. Rebecca. Safe travels!

8/10 - 좋아요

Alexandra

2024년 4월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 4월 10일
Thank you for choosing to stay with us. Safe travels!

10/10 - 훌륭해요

Ingo

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, nice staff. They have an EV charger, although you have to reduce charging power, otherwise it will tell the breaker. Pet friendly and a nice grass so behind the hotel for the dogs to take care of business.
2024년 3월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 4월 1일
We appreciate your valuable feedback as it helps us improve our amenities. I will be using your review to help retrain our staff on our EV machines. I apologize for the trouble and please don't hesitate to contact me with questions or concerns.

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great, property
2024년 3월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 4월 1일
Thank you for choosing to stay with us and for taking the time to review your recent stay. Safe travels!

10/10 - 훌륭해요

Roberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and very polite staff
2024년 3월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 3월 20일
Thank you for staying with us we appreciate your kind words. Safe travels!

4/10 - 별로예요

Wes

We’ve only just pulled in. Waited 20 min for someone to come to desk and check us in. Others were waiting as well.
2024년 3월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 3월 14일
I appreciate you bringing this to my attention. I will be using your review to better prepare our staff and ensure that this does not happen again. We apologize for the inconvenience and thank you for valuable feedback.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super clean enjoyed the stay
2024년 3월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 3월 14일
Thank you for your valuable feedback. Safe travels!

10/10 - 훌륭해요

frances

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Why
2024년 3월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 3월 6일
I'm happy to answer any questions you may have. Feel free to contact me directly. Thank you

10/10 - 훌륭해요

Jade Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 3월 5일
We appreciate you choosing to stay with us. Safe travels!

4/10 - 별로예요

Alexander

연인과의 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스
Housekeeping never came by to do any cleaning, like taking the trash out, even when the sign was on the door knob asking for service. Ran out of coffee, small stuff like that.
2024년 2월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 3월 5일
We apologize for the inconvenience. I will be using your review to help better prepare our housekeeping department. Thank you.

10/10 - 훌륭해요

david

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 3월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 3월 5일
We appreciate you choosing to stay with us. Safe travels!

10/10 - 훌륭해요

Robert O

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable, nothing fancy, easy to get in and out, reasonable price. Exactly what we wanted after a long day in the road.
2024년 2월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 3월 5일
We appreciate you choosing to stay with us. Safe travels!

10/10 - 훌륭해요

Gayle A

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and extremely helpful. I
2024년 2월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 2월 22일
Thank you for your kind words. We look forward to hosting you again. Safe travels!

4/10 - 별로예요

Haley

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 2월 13일
We appreciate you taking the time to review your recent experience. We'd love to hear more about your visit so we can try and make it right for you. Thanks again. Safe travels!

4/10 - 별로예요

Juan P

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Under the bed was what seemed to be a dog bone , and an empty bottle . Therefore I’m not sure if the room wasn’t cleaned or if they just didn’t clean under the bad .
2024년 2월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 2월 5일
We apologize for the inconvenience and hope this doesn't deter you from staying at our property again. I will be using your feedback to better prepare my housekeeping department. Thank you again and we hope to see you again soon! Safe travels!

10/10 - 훌륭해요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff, clean hotel!! Check in was so easy, and as soon as you entered the building it smelled so fresh! Definitely recommend:)
2024년 2월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 2월 5일
We appreciate your feedback and look forward to host your next visit. Safe travels!

10/10 - 훌륭해요

Justin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 2월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 2월 5일
Thank you for choosing to stay with us we look forward to hosting your next visit. Safe travels!

10/10 - 훌륭해요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 2월 5일
Thank you for choosing to stay with us we look forward to hosting your next visit. Safe travels!

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk was very kind and helpful on check-in.
2024년 1월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 31일
We appreciate you choosing to stay with us. Safe travels!

4/10 - 별로예요

REBEKAH

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 31일
Thank you for choosing to stay with us. We'd love to hear more about your experience to better prepare our staff and property. We apologize for any trouble and hope to host you again in the near future.

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, on the way to Colorado
When traveling, we like Best Westerns and this one was no exception. The heater was a bit noisy, but the breakfast made up for it. Would stay again.
2024년 1월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 19일
Thank you for taking the time to review your recent visit and for your kind words. I'll have our maintenance department take a look at that heater, thank you for bringing that to my attention. We look forward to hosting any future visits. Safe travels

10/10 - 훌륭해요

Laurie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to my medical facility. Friendly helpful staff and a good breakfast.
2024년 1월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 19일
We appreciate you choosing to stay with us and thank you for your kind words. Safe travels!

10/10 - 훌륭해요

Norma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 16일
Thank you for taking the time to review your recent visit. Safe travels!

8/10 - 좋아요

Lydia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New Home Away from Home
Great stay!! Wonderful if you have a fur baby that travels with you! Plenty of grassy area for pets. Room was good and breakfast… real eggs!!!! They also make you aware of what to expect for breakfast each day! Overall we think this will be our new home away from home in Lubbock.
2024년 1월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 8일
Thank you for taking the time to review your recent visit. We look forward to hosting your next visit. Safe travels!

10/10 - 훌륭해요

LaSandra

2024년 1월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 8일
Thank you for reviewing your recent visit. Safe travels!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was very comfy and location was good. Breakfast was not so great—burritos were a good idea, but they were not warm and were pretty tasteless. Maybe just a fluke.
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
We appreciate your honesty and can assure you that burritos are only on our menu as a way to allow our employees to have more time with families during the holiday season. Our normal breakfast menu includes freshly made eggs (not the powder stuff), sausage or bacon, biscuits and gravy, fruits, pastries, waffles, toast, cereal, salsa, and delicious tortillas. We understand your frustration and apologize for the inconvenience, but we look forward to hosting any future visit so you can enjoy our full breakfast bar options. Safe travels!

2/10 - 너무 별로예요

Tim

Need to move my return up one day, with other travel companies, it is real simple, but not you guys. Tried canceling, unless your a computer wiz, it not going to happen! I tried for almost an hour, very confusing. We stayed at the BW last night and they were great, will stay there again in our four trips a year to see the kids, but won’t ever use your site again.
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
We apologize for the inconvenience and are sorry to hear that Expedia's customer resolution process affected our rating. I strongly suggest booking directly through our property to avoid any mishaps from happening again. We appreciate your honesty and apologize for the inconvenience once again. We look forward to hosting you upon your return. Safe travels!

10/10 - 훌륭해요

Ronnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
Thank you for choosing to stay with us and for taking the time to review your previous visit. Safe travels!

8/10 - 좋아요

Keith

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
Thank you for choosing to stay with us and for taking the time to review your previous visit. Safe travels!

10/10 - 훌륭해요

Misti

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close location to hospital, food and shopping.
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
Thank you for choosing to stay with us and for taking the time to review your previous visit. Safe travels!

10/10 - 훌륭해요

Carlos

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lubbock vists
The staff are always professional and courteous, we always have a great stay.
2023년 12월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
We appreciate your kind words and I'll be happy to share your positivity with our front desk staff. We look forward to hosting you again. Safe travels!

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Passing through Lubbock on a road trip, my son and I needed a place to stay with our dog. This place was perfect —not super fancy but very clean and had everything we needed, including a small fridge, easy and convenient parking and comfortable beds. It was very quiet too. We arrived just before midnight, and the friendly staff in the office was there to greet us. The hotel price was very reasonable too. We would definitely stay here again.
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
Thank you for choosing to stay with us as I'm sure you had plenty of other lodging choices in the area. We appreciate your honesty and look forward to hosting you on any return visit. Safe travels!

8/10 - 좋아요

breanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dog area isn’t the best, breakfast was good, and front desk was helpful :)
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
Thank you for your honest review. We will look to add more amenities to our doggie areas. Safe travels!

8/10 - 좋아요

Norman

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I’m impressed with the new BW
I have stayed in BW+ before in other states, and overall I’m really impressed with their efforts to upgrade their hotels. I stayed in a king suite, and it was a comfortable size. The bed wasn’t extremely comfortable, nor were the pillows. I did get a decent nights sleep though, so that wouldn’t deter me from staying here again. The staff was friendly, and I always appreciate that. I wish there was a restaurant within walking distance, but there are a couple gas stations within a 3 minute drive. Breakfast was not great, and I was disappointed because I’ve had good breakfasts at other BW+ I was happy with the coffee though, and the Texas shaped waffle was a cute touch. The room was cleanish, but I was grossed out when seeing a short and curly in the shower, and the toilet had a little debris on it. Also, The trash can had someone else’s trash in it, but that wasn’t the end of the world Overall, this was a good experience staying here. Reasonably priced
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
We appreciate you taking the time to review your recent visit and thank you for your valuable feedback. We strive to make sure all guest have a comfortable stay and are happy to know we've achieved just that. I want to also thank you for bringing the cleanliness items to our attention as it gives us the opportunity to learn from our mistakes and better prepare our staff and property. We look forward to hosting your future visits and can't wait to show you the changes we've added to our breakfast items. Thanks again and safe travels!

10/10 - 훌륭해요

Tommy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
Thank you for choosing to stay with us and for taking the time to review your previous visit. Safe travels!

10/10 - 훌륭해요

terri

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
The stay was nice. Clean room and comfy bed
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
Thank you for choosing to stay with us and for taking the time to review your previous visit. Safe travels!

10/10 - 훌륭해요

Janel

2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
Thank you for choosing to stay with us and for taking the time to review your previous visit. Safe travels!

8/10 - 좋아요

Bryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Time to stay
Good stay
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
Thank you for choosing to stay with us and for taking the time to review your previous visit. Safe travels!

10/10 - 훌륭해요

Michelle

2023년 12월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
Thank you for choosing to stay with us and for taking the time to review your previous visit. Safe travels!

4/10 - 별로예요

Paul

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
Thank you for choosing to stay with us and for taking the time to review your previous visit. Safe travels!

6/10 - 괜찮아요

Ingo

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. We chose it because of the electric car charger they have and it worked great last time with reduced power. Did the same thing this time but it popped the breaker and staff this time didn't know how to reset the breaker. Please fix the electrical connection for the charger!
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
Thank you for your valuable feedback and for bringing that to my attention. I'll have our maintenance look into this immediately. Safe travels!

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스
Everything was fine.
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 5일
Thank you for choosing to stay with us and for taking the time to review your previous visit. Safe travels!

10/10 - 훌륭해요

Ibsa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 12월 4일
Thank you for choosing to stay with us. Safe travels!

10/10 - 훌륭해요

Ronnie

가족 여행
좋아요: 숙박 시설 상태 및 시설
Nice.
2023년 11월에 2박 숙박함
답변 제공: Director of Operations 님, 2023년 12월 4일
Thank you for choosing to stay with us. Safe travels!

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2023년 11월에 3박 숙박함
답변 제공: Director of Operations 님, 2023년 11월 28일
We appreciate your valuable feedback. Thank you for choosing to stay with us. Safe travels!