Upon arrival the apartment wasn't sufficiently cleaned and basic supplies were missing. Most importantly, somehow the owner and property manager felt it was acceptable to lock the only closet in the apartment, despite it being prominently displayed in the marketing photos. My entire family was living out of our suitcases for the week with clothing all over the place in every room. We felt like we were in a hostel. . The hair dryer that was included in the marketed amenities was never provided despite requesting it, when we realized there was none. The door knobs were falling off the bedroom doors. In spite of the property managers assurances nothing was remedied during our stay. If you like organization, responsiveness and basic amenities, this apartment isn't for you. We could have chosen a much less expensive option for the value.