숙박 시설 입구

소우밀 렌탈즈 여행 후기

2.5 out of 5
소우밀 렌탈즈
700 East Jack Choate Avenue, Hennessey, OK

이용 후기

6.4
평점 10 - 훌륭해요. 18개 이용 후기 중 5개" "
평점 8 - 좋아요. 18개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 18개 이용 후기 중 2개" "
평점 4 - 별로예요. 18개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 18개 이용 후기 중 3개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

Yvonne

2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Katherine C

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No people, cars,bissness Didn't exist, Only signs &lights with phone number & broken circus kiddie rides in parking lot. Had to find another in after midnight in rain &ice FOR SPOUSE FUNERAL
2021년 11월에 1박 숙박함
답변 제공: Derek - Owner 님, 2022년 4월 2일
Please accept our condolences. We apologize for your poor experience. The motel actually was not in operation at that time. We opened back up in November of 2021. Unfortunately your poor experience was a result of the inventory being left open during our closed period during our own family emergency. Please call the motel at (405) 853-6232. We would like to do our best to turn your taste of our establishment around.

6/10 - 괜찮아요

Lisa

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Owner cancelled my reservation
The lady who checked us into the room was polite. She mentioned they were working on getting hot water as a pipe had busted. However the water didn't get hot that night. The heater ran but the room didn't get warm. As it was the only available motel in the area, I had to book another night. I called first to inquire about the water and heater and requested a different room but they were all full. I told her that I would book the same room and got confirmation that it was booked. Then the owner called me the morning of my reservation to tell me he cancelled my reservation since I wasn't happy with the room and already rebooked it. They had no more rooms available. I was polite when I inquired about another room but I guess they took it as complaining. It's a very bare bones, older motel but it was inexpensive and the cost was appropriate for the environment.
2022년 2월에 1박 숙박함
답변 제공: Derek - Owner 님, 2022년 4월 2일
I apologize for the issue we had. Also I appreciate the fair review even with the poor experience. We would love to have you next time. We was able to get the water fixed. we closed our rooms out as soon as we had the water issue but you had booked well enough in advance that you was already onboard. Then of course the second day. I think we just had a miscommunication. Hopefully we can catch you next time and make it right.

10/10 - 훌륭해요

Tyler

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet
2022년 1월에 1박 숙박함
답변 제공: Derek 님, 2022년 1월 10일
Thank you! We appreciate the feedback!

8/10 - 좋아요

Aaron

단체 여행
좋아요: 청결 상태, 직원 및 서비스
I
2022년 1월에 1박 숙박함
답변 제공: Derek 님, 2022년 1월 10일
We appreciate the feedback. Hope hunting went well. Looking forward to seeing you next hunting trip!

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice place to stay. Clean and in good condition.
2021년 4월에 1박 숙박함

4/10 - 별로예요

Linda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not up to Snuff
Just not maintained..tile in barthroom repaired,but badly.toilet rocked when you saT on it. Parking lot with deep holes....
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

Lindsey 님, Oklahoma City

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Owner is very kind and understanding. Just because it doesn't look like a 4-5 star hotel, doesn't make it any less of a place to lay your head. The character and customer service of a place makes it or breaks it for me, and she went above what she needed to to take care us us.
2020년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2020년 4월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was not heated. Was cold all night. And had to wait to get the room even though I reserved
2020년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 10월에 1박 숙박함

2/10 - 너무 별로예요

Pamela

2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Justin

2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is family ran, comfy, homey, and old fashioned like the places I stayed on the road as a child. Would stay again.
2019년 5월에 2박 숙박함

2/10 - 너무 별로예요

Lance

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
2018년 10월에 1박 숙박함
답변 제공: Owner 님, 2018년 10월 26일
Sorry that you stayed with us and had such a distasteful experience. Is there anything that we can do to help moving forward or that we can do to make someone else’s future stay better. We are in the preocess of remodeling. If we get another chance then please let us try to get you in a room that has been remodeled. Once again, we apologize for the bad experience. Please let us give you a partially credited stay the next time around. Thanks, Derek.

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean, comfortable and quiet
Eric, the manager, was friendly and helpful. All I was looking for was a clean, comfortable, and quiet place to to clean up and sleep. Sawmill Inn was perfect for that.
2018년 2월에 1박 숙박함
답변 제공: Derek 님, 2018년 3월 12일
Thank you for staying with us, please mention this to receive a $5 Credit for your next stay!

4/10 - 별로예요

William

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
If your looking for a few hours sleep it's fine.
Just an over night stay for work. Not bad for just sleeping in. Stayed in Enid at a nicer place the next night. Staff was friendly. Room is just run down.
답변 제공: General Manager 님, 2016년 9월 20일
Thank you for the review. We are working on remodeling the rooms. We have made it through a couple so far. If you return, we will try to get you in one of the remodeled ones. Thanks again for staying with us.

6/10 - 괜찮아요

실제 이용하신 고객

It was a great
답변 제공: General Manager 님, 2016년 9월 20일
Thanks for staying!