Rooms are great, spacious with good views if specified. Well located, but lots of stairs.
Reception staff only can say No. No service from reception, would not show you to your room, or where anything was. Not obliging at all. Bar staff was awesome, friendly and service was excellent. Hotel offered us an upgrade as it seemed other guests could not do the stairs so we obligated and moved rooms, but seemed a downgrade as 4 flights to ger to your room and staircase in the room to access master bedroom. Could not get a cup of tea in the room, only a coffee maker.