레스토랑

비노 벨로 리조트 여행 후기

4 out of 5
비노 벨로 리조트
865 Bordeaux Way, Napa, CA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 491개" "
평점 8 - 좋아요. 1001개 이용 후기 중 296개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 117개" "
평점 4 - 별로예요. 1001개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 43개" "

9.0/10

청결 상태

8.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

SUK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfotable stage
Very comfortable, very clean
2018년 10월에 2박 숙박함

6/10 - 괜찮아요

IN QUEN

좋아요: 청결 상태
4시 이후도착하였지만, check in 까지 많은 시간 소요. 너무 규모가 큼.
2018년 8월에 2박 숙박함

8/10 - 좋아요

Lee

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Likened having a kitchenette. BBQ’s laundry
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

KENNON

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Poor service
2024년 2월에 2박 숙박함

8/10 - 좋아요

Oliver

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The 1 bedroom is nice, its like a mini 1bd room apartment, full kitchen, big bathroom, big jetted tub...never get a studio, its not worth it in my opinion. Staff is very nice and helpful. So far ive stayed their twice and will soon return.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Kaylee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was excellent. There’s currently a bit of renovating going on but it didn’t effect our stay at all
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great food on onsite restaurants. Lot of activities to do at the resort. Not enough parking. Had either park in street or far away from the building I was staying.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

John

단체 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Registration wait was eternal. Spa tub spewed disgusting matter when jets were used. Parking was challenging.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

kerri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Phillip

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It’s a very nice property, however, we did not realize when we booked that it is a “timeshare” style location. There was a hard press at check in to attend a 90 min presentation (for a “gift”) and when we declined, they called us on our last night to give another hard press to attend the seminar and receive our free “gift.” As I said, it’s a wonderful property but be prepared for the sales pitch.
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
girls annual trip to here
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Shavon

별로예요: 청결 상태, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a very pleasant stay at Vino Bello after Thanksgiving. Awesome checkin experience with champagne!
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Cynthia

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Josh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Top notch hotel, 4 diamond award winning, rooms are incredible. I didn't get to explore the property so most likely missed out on so much. Will absolutely be reserving again.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 7박 숙박함

2/10 - 너무 별로예요

jesse

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AVOID!
AVOID! There are lovely resorts and hotels in Napa; this is NOT one of them! Checking in was problematic: there was a long line at 4pm, and as you must go to the "Club Wyndham, check-in" (which was NOT signified on the reservation paperwork!) and listen to a sales pitch about purchasing a Wyndham time share, the entire process was dreadful......and much too slow. Although the room was booked EIGHT months in advance, it was by far the most undesirable: patio overlooking nearby cars, next to the main entrance, first floor with walls so thin the TV next door was clearly audible. The shampoo, gel, conditioner containers were EMPTY, and although attempt was made to call the front desk, we gave up after trying twice and holding for 10 minutes. MUCH to our dissatisfaction, there was NO HOUSEKEEPING our second day.....no refilling of the empty necessities, no fresh towels, no removing the garbage. Having to walk to the front desk, wait 15 minutes, (as again, no answer to a phone call,) to ask for what should be furnished, there were only towels delivered. As I read the other reviews, it is obvious the management of this hotel is distressingly absent, or just does not care. The insult is the "property charge" of $50, which obviously covers nothing. AVOID this hotel....the cost of staying here is NOT reflected in the service, the rooms, nor the management.
The "view" from the patio.....
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

LaShonda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were nice and clean. The property is close to dowtown Napa.
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Dawn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
To start, this is a beautiful property. After check in we found out it was a timeshare, and were convinced to sit for a presentation for free passes to a winery. On our 3rd night, the guest in the next room started yelling and screaming obscenities on her cell phone, while going in and out of her room, slamming doors and pacing up and down the hall-at 3 am! Eventually security and maintenance came to try and resolve the issue in person. I guess there was a water leak. This woman was very uncoopertative and didn't make any sense. She seemed to be under the influence of something. Three noisy hours later she was moved to a different room. If this were a regular hotel she would have been removed by the police within the hour. The following day I complained at the front desk. They comped us $100 and assured us the room was out of order and we would have a quiet night to look forward to. That night we were awakened by the sound of drills and saws doing repairs on the very same room!! In the middle of the night-again! We were checking out early the next morning anyway. I didnt have the energy to address it. I might add that the shower was lukewarm every morning, except the last day it was ice cold . This facility rates well for the grounds and staff but they have some maintenance issues. This gave me one more reason not to own a timeshare. They tried to appease a "property owner" at the expense other guests comfort.
2023년 10월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

8/10 - 좋아요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Melissa

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

James

연인과의 여행
좋아요: 청결 상태
This is a mixed-bag property. The general cleanliness around the property is good; nothing more than usual wear and tear was noticeable, and the reception area and service was excellent - we were greeted with a glass of champagne and a smile. However, it's a "death by a thousand paper cuts" situation that puts this at 3 stars. The quality of the concierge service was inconsistent and frustrating. The room smelled musty and old. The shower pressure was terrible. I observed one employee speeding through the parking lot late at night. Upon checkout, my credit card was mischarged for a very significant amount that took days to resolve. There was insufficient parking due to many onsite weddings over the weekend. The shuttle in to town ran late a few times. None of these are deal-breakers on their own, but for a place that bills itself as a luxury/five-star resort, it falls short. Also, be aware of the pressure when you check in to sign up for a timeshare sales pitch in return for comped wine experiences. On the upside, it's a fantastic location, the onsite restaurants and facilities are good quality, and the staff are very friendly and professional.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Grounds were well maintained, staff was very helpful.
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Adriana

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
No Housekeeping/ not clean towels for 2 day Not staff around to help.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful resort
2023년 8월에 2박 숙박함

8/10 - 좋아요

Vimy

2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Paul

2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Jessica

2023년 8월에 5박 숙박함

10/10 - 훌륭해요

jacqueline

단체 여행
좋아요: 편의 시설/서비스
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Karen 님, Pembroke Pines

연인과의 여행
좋아요: 직원 및 서비스
Beautiful property. Lovely walking path up to Grape Crusher statue. We enjoyed dinner at the Village cafe Restaurant. We liked the pretty chapel. We took free shuttle into town. Unfortunately, the room was not as clean as it should be. The sink was dirty- unsanitary. The shower leaked out onto the bathroom floor tile- not safe- we had to put a towel to stop it. Our patio faced the parking lot. There was bird poop all over the patio, table, and outdoor cushions- not acceptable.
2023년 7월에 5박 숙박함

6/10 - 괜찮아요

Fadel

연인과의 여행, 출장 여행
Good stuff, rooms are big and comfortable
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Ruth M

2023년 6월에 2박 숙박함

8/10 - 좋아요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a wonderful time!
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Diedra Michelle 님, Moreno Valley

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Lydia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Couple getaway to Napa
This was our first time to Napa. We had an amazing time. We had lunch at the Crush lounge. We also did bowling at the lounge. They turned on the Nuggets game for us. Room service forgot my coffee, but they brought a pot after we called them.
2023년 6월에 3박 숙박함

8/10 - 좋아요

Stephanie 님, Suffolk

2023년 5월에 4박 숙박함

8/10 - 좋아요

Dana

2023년 5월에 2박 숙박함

4/10 - 별로예요

Per Hedegaard

2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Ivanie 님, Gulf Breeze

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice room and great view
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice resort near wineries and downtown. Rooms are spacious and well appointed. Pools and grounds are well maintained
2023년 4월에 2박 숙박함

6/10 - 괜찮아요

Michelle

연인과의 여행
별로예요: 청결 상태
We have stayed at the Vino Bello before and it has always been good. Nothing exceptional, but nice. This time we felt like the red headed step child. Flight delays and exhaustion and a midnight check in - all we wanted was a shower and bed. In the shower was hair all over the wall and as water splashed from the drain, on our feet. It was disgusting. Asked for it to be cleaned the next day and it was. Pool not open until late. Air conditioning unit sounded like a jet engine in the room. Couldn’t use it or you’d never sleep. No cushions on the patio chairs. Asked for some and was told they’d be put out - never got them…. Thank goodness the bed was comfortable!
2023년 4월에 5박 숙박함

8/10 - 좋아요

Amy

좋아요: 청결 상태, 객실의 편안함
Good enough
Place was comfortable, but really could use updating. Hot tub didn’t work while we were on property and there was no offer to go to another section to use another hot tub. Shower didn’t work the greatest and kitchen has the bare minimum. Location is good for getting around to wineries and down town. There seemed to be plenty of parking as there was lot of people staying in the different sections. Rooms where clean, just a little outdated. You will have to do a sales presentation if you want any comp wine tastings, we did not.
2023년 4월에 2박 숙박함

8/10 - 좋아요

Amy

좋아요: 청결 상태, 객실의 편안함
Older property that needs some bathroom updating. Hot tub didn’t work the weekend we were there. Easy to get around to Napa the town and area wineries. Nice to have a kitchen and liv
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Value
Love the one bedroom suites. Very roomy.
2023년 4월에 3박 숙박함

6/10 - 괜찮아요

Stephanie 님, Suffolk

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 4박 숙박함

10/10 - 훌륭해요

Elsa 님, Anaheim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the place is comfortable and very spacious.
2023년 3월에 2박 숙박함

8/10 - 좋아요

Richard 님, Milton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The HVAC unit was incredibly loud. So loud I had to double the volume to hear the TV when the HVAC fan came on. Also whenthe next door neighbors came or went from thier room It was alo unusually loud. Other wise good solid nice accomoations with good service.
2023년 3월에 4박 숙박함

8/10 - 좋아요

Jason

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Mostly great
Beautiful property connected to a fantastic resort. Bed comfort was below standard in relation to the rest of the property. We inherited a clogged shower drain that was problematic. It wasn't fixed until the following day. Otherwise Vino Bello was great.
2023년 3월에 2박 숙박함