BBQ/피크닉 공간

베스트 웨스턴 게이트웨이 그랜드 여행 후기

3 out of 5
베스트 웨스턴 게이트웨이 그랜드
4200 NW 97th Blvd, Gainesville, FL

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 580개" "
평점 8 - 좋아요. 1004개 이용 후기 중 246개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 95개" "
평점 4 - 별로예요. 1004개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 28개" "

8.6/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Glenda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a very nice Best Western. Clean,nicely decorated, restaurant on the grounds with tasty food. My room was very clean, refrigerator and microwave, a couch and more furniture than I expected. Check-in and Out easy and friendly. I would certainly check-in again.
2024년 4월에 1박 숙박함
답변 제공: EBONY 님, 2024년 4월 24일
HOPE ALL IS WELL, THANK YOU FOR YOUR FEEDBACK IT IS GREATLY APPRECIATED. WE HOPE TO SEE YOU IN THE NEAR FUTURE.

8/10 - 좋아요

Priscilla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Confusion Monday morning with the pick up time for the airport shuttle.
2024년 4월에 2박 숙박함
답변 제공: EBONY 님, 2024년 4월 24일
Hope all is well, thank you for your feedback it is greatly appreciated. I do apologize for the miscommunication on Monday. We hope to see you in the near future.

2/10 - 너무 별로예요

Noriko 님, berkeley

We did not stay. I cancelled reservation the day after we made it because we decided to stay at Tampa instead but did not get a refund. The policy of no refund sucks. People should be allowed to cancel until three days before stay.
2024년 4월에 1박 숙박함
답변 제공: EBONY 님, 2024년 4월 24일
Hope all is well, I checked your reservation and I didn't see where you called and canceled it, so therefore you was charged with a No-Show fee. We do honor free cancellations and we also do full reimbursements if you call 24 plus hours before your actual reservation. So I do apologize. We hope to see you in the near future.

6/10 - 괜찮아요

Mary Lisa

별로예요: 직원 및 서비스
The motel was found fine, great breakfast. However, our room had a flimsy a/c controller; broken charger station and a dysfunctional microwave. The eve of our arrival we noticed the charging station did not work and notified the front desk. It took 2 days for a workman to arrive but in the meantime we had had to buy an outlet, since it was needed to charge medical electral equipment. The front desk workers appeared to not care. The manager learned about this and said he would offer us a discount. Upon checkout, there was no discount, and had to be contacted much to the annoyment of the front desk worker. Fine place but needs workers with new attitudes.
2024년 4월에 4박 숙박함
답변 제공: EBONY 님, 2024년 4월 20일
HOPE ALL IS WELL, SORRY ABOUT ALL OF YOUR PROBLEMS THAT YOU ENCOUNTERED HERE DOING YOUR STAY, BUT YOUR ROOM WAS DISCOUNTED AT CHECK-OUT THE MANAGER COMPED A NIGHT FOR YOU SO INSTEAD OF PAYING FOR 4 NIGHTS YOU ONLY PAID FOR 3. WE HOPE TO SEE YOU IN THE NEAR FUTURE.

8/10 - 좋아요

Dmitry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: EBONY 님, 2024년 4월 24일
THANK YOU!

10/10 - 훌륭해요

Dorothy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice close to everything property. The omelet bar was especially great.
2024년 4월에 1박 숙박함
답변 제공: EBONY 님, 2024년 4월 20일
THANK YOU! WE HOPOE TO SEE YOU IN THE NEAR FUTURE.

6/10 - 괜찮아요

Jack

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: EBONY 님, 2024년 4월 20일
THANK YOU! WE HOPE TO SEE YOU IN THE NEAR FUTURE.

8/10 - 좋아요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good convenient location. Older property but well maintained. Nice restaurant with great bartender on site.
2024년 4월에 1박 숙박함
답변 제공: EBONY 님, 2024년 4월 20일
THANK YOU, WE HOPE TO SEE YOU IN THE NEAR FUTURE.

8/10 - 좋아요

Howard

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The bathroom reminds me of a hositpal or nursing home bathroom. We were in a hamdicap accessible room which we didnt ask for.
2024년 4월에 1박 숙박함
답변 제공: EBONY 님, 2024년 4월 20일
Hope all is well, I do apologize for your room type for future reference if you ever book on a third party they always give you a handicap accessible unless you tell them otherwise, also if we have other room types available you are allowed to switch rooms. We hope to see you in the near future

10/10 - 훌륭해요

Rose

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Short visit - great place to stay! Breakfast delicious!
2024년 4월에 1박 숙박함
답변 제공: EBONY 님, 2024년 4월 20일
Hope all is well, Thank you for your positive feedback it is greatly appreciated. We hope to see you in the near future.

8/10 - 좋아요

Christine

좋아요: 직원 및 서비스
2024년 3월에 4박 숙박함
답변 제공: EBONY 님, 2024년 4월 4일
Thank you

8/10 - 좋아요

Hope 님, Lakeland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 4월 4일
THANK YOU!

8/10 - 좋아요

Melissa

연인과의 여행
좋아요: 직원 및 서비스
Staff were great. The rooms need some updating, including considering less plastic. Good for an overnight on the road.
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 4월 2일
Thank you for your feedback, I will be honored to let you know that we are looking into renovation for our property. We hope to see you in the near future.

10/10 - 훌륭해요

Tom

연인과의 여행
A very nice property.
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 4월 2일
Thank you for your feedback! We hope to see you in the near future.

8/10 - 좋아요

diana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a problem with intersection to get into property. Very dangerous, person at front desk agreed and suggested another way to get to Alachua. I wanted to change hotels because of this intersection. If a light is not installed, I will not stay at this hotel.
2024년 3월에 3박 숙박함
답변 제공: EBONY 님, 2024년 4월 2일
Thank you for your feedback, we hope to see you in the near future.

8/10 - 좋아요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet and restful place. Sports bar attached with good food. Breakfast was good also. Treadmills in workout room need a little repairing. Overall a great stay!
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 30일
THANK YOU FOR YOUR FEEDBACK! WE HOPETO SEE YOU IN THE NEAR FUTURE

2/10 - 너무 별로예요

Carolanne

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 4월 20일
HOPE ALL IS WELL, I GREATLY APOLOGIZE FOR ANY PROBLEMS THAT OCCURED WHILE YOU WERE STAYING HERE AT OUR PROPERTY. PLEASE FEEL FREE TO REACH OUT TO US WITH ANY CONCERNS, COMMENTS, OR QUESTIONS THAT YOU MAY HAVE. WE HOPE TO SEE YOU IN THE NEAR FUTURE.

10/10 - 훌륭해요

Andrew

2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 4월 20일
THANK YOU! WE HOPE TO SEE YOU IN THE NEAR FUTUE.

8/10 - 좋아요

Lazara

2024년 3월에 2박 숙박함
답변 제공: EBONY 님, 2024년 4월 20일
THANK YOU!

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I've stayed here before and it was nice as expected. The only thing was that my room was not serviced by housekeeping.
2024년 3월에 2박 숙박함
답변 제공: EBONY 님, 2024년 3월 27일
THANK YOU FOR YOUR FEEDBACK, IT IS GREATLY APPRECIATED, I WOULD LIKE TO TAKE THE TIME AND APOLOGIZE ABOUT YOUR ROOM NOT BEING SERVICED IT SHOULD HAVE BEEN EXPLAINED TO YOU UPON CHECK-IN THAT ROOM SERVICE IS DUE UPON REQUEST, I WILL GIVE MY FRONT DESK STAFF A TALK ABOUT THAT. WE HOPE TO SEE YOU IN THE NEAR FUTURE

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: EBONY 님, 2024년 3월 27일
THANK YOU!

8/10 - 좋아요

Mitch

2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 4월 20일
THANKS!

8/10 - 좋아요

Essence

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice and the room was larger than I expected. However, the lady at the front desk that I checked in with was very unpleasant. I saw other friendly staff but she was my one interaction and it was ok.
2024년 3월에 2박 숙박함
답변 제공: EBONY 님, 2024년 3월 28일
HOPE ALL IS WELL, THANK YOU FOR YOUR FEEDBACK, IT IS GREATLY APPRECIATED. I SINCERELY APOLOGIZE ABOUT THE BEHAVIOR OF THE LADY THAT CHECKED YOU IN. WE HOPE TO SEE YOU IN THE NEAR FUTURE

8/10 - 좋아요

huimin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful exterior and public area with standard room. They have a good breakfast. The only thing I have to complain for the stay is the towels. They are all damn.
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 27일
Hope all is well, thank you for your positive feedback it is greatly appreciated. I will be happy to let you know that we did order new linen for our property, but I do apologize about that. We hope to see you in the future

10/10 - 훌륭해요

PATRICIA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dog friendly, great location and great breakfast included!
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 27일
THANK YOU!

2/10 - 너무 별로예요

Carolanne

가족 여행
별로예요: 직원 및 서비스
We booked an ADA room for the needs of one of our travel mates. They sold the room out from under us before we arrived. Tried to have us stay in a room that can not accommodate a wheel chair bound person. Instead of helping in anyway they said , sorry it happens and that was it. We were room less clear across the country from our home in the middle of the night! We loved to stay at Best Westerns all over the states. This experience was the worst! The lack of care, and the fact that they have non ada needed people in the room designed to accommodate those in need is infuriating!!
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 22일
HOPE ALL IS WELL,I GREATLY APOLOGIZE FOR THE CIRCUMSTANCES THAT YOU OCCURED DURNG YOUR VISIT HERE AT OUR PROPERTY, WE ARE PRETTY GOOD AT ACCOMMODATION UNLESS OUR FACILITY IS SOLDOUT. BUT WE HOPE TO SEE YOU IN THE NEAR FUTURE

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
jacuzzi rooms
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 22일
THANK YOU! WE HOPE TO SEE YOU IN THE NEAR FUTURE.

4/10 - 별로예요

Howard

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Convenient to area. Room not clean. Outlet cover off.
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 22일
Hope all is well, sorry for the late response but I would like to take the time and apologize for the cleanliness of your room the housekeeping manager was aware of that that situation, along with maintenance for the outlet cover. We hope to see you in the near future.

8/10 - 좋아요

John 님, Ocala

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place ! I will stay here again.
2024년 2월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 22일
Thank you so much for your feedback! We hope to see you in the near future.

10/10 - 훌륭해요

Samantha

2024년 2월에 1박 숙박함
답변 제공: EBONY 님, 2024년 4월 20일
THANK YOU FOR YOUR FEEDBACK, IT IS GREATLY APPRECIATED. WE HOPE TO SEE YOU IN THE NEAR FUTURE.

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay!
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 22일
THANK YOU!!

6/10 - 괜찮아요

Scott

단체 여행
좋아요: 숙박 시설 상태 및 시설
Nice stay
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 22일
THANKS!

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very nice and even had an area with a couch next to area with bed chair and table for tv. Pool was great and breakfast was great, as it included omelette and pancakes. They had a gathering of motorcyclists and they were noisy but you couldn’t hear them in the room. Would stay there again.
2024년 3월에 3박 숙박함
답변 제공: EBONY 님, 2024년 3월 22일
Hope all is well, sorry for the late response. I would like to take the time and thank you for your feedback it is greatly appreciated. We hope to see you in the near future.

8/10 - 좋아요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 22일
THANK YOU

10/10 - 훌륭해요

Sheryl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice to have a restaurant on property
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 22일
Thank you for your feedback. We hope to see you in the near future.

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property and I will book again next year as I go to the Races in Gainesville every year.
2024년 3월에 3박 숙박함
답변 제공: EBONY 님, 2024년 3월 22일
Hope all is well, sorry for the late response but thank you for feedback it is greatly appreciated. We hope to see you in the near future.

2/10 - 너무 별로예요

Amie

2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 28일
HOPE ALL IS WELL, I DO APOLOGIZE. WE HOPE TO SEE YOU IN THE NEAR FUTURE

10/10 - 훌륭해요

Robert 님, Port Perry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exit onto the highway was slow
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 28일
THANK YOU!

10/10 - 훌륭해요

Cindy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Room had several tiny little bugs crawling on the bathroom floor. Dusty end tables, dingy towels. Don’t think it has had any deep cleaning in a long time. Beautiful place that needs some updating and tender loving care. Breakfast was very good.
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 9일
Hope all is well, I sincerely apologize about the situations that you encountered during your stay I will reach out to the manager over housekeeping. Thank you for your feedback hope to see you in the near future.

10/10 - 훌륭해요

Kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Clean room and property
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 9일
Thank you, hope to see you in the near future.

6/10 - 괜찮아요

Daniel

연인과의 여행
좋아요: 직원 및 서비스
This property is old and need of an update, definitely not worth the price charged.
2024년 3월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 9일
Hope all is well, thank you for your feedback we are looking into renovating our property, hope to see you in the near future.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property
2024년 2월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 9일
Thank you, Hope to see you in the near future!

6/10 - 괜찮아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful exterior and public areas, rooms standard had to call for service - phones didn’t work, lightbulb missing - both remedied quickly. Breakfast. Little better than average as they had an omelet station with a live attendant. He only did omelets, tho - would not fry a couple of eggs! Other than an unusually lovely exterior, it was an as expected Best Western.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Hal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: EBONY 님, 2024년 3월 27일
THANK YOU!

10/10 - 훌륭해요

Sheryl

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of homeless people walking around downtown Denver. Some dangerous.
2024년 2월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 22일
THANKS FOR YOUR FEEDBACK, BUT UNFORTUNATELY WE ARE NOT IN DENVER, WE ARE IN FLORIDA.

10/10 - 훌륭해요

Julie 님, Cookeville

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Surprisingly nice for a Best Western. I'm a bit of a " hotel snob", but this was a nice property. The staff was friendly, our room was clean, and the attatched bar/restaurant was nice. My only suggestion would be they invest in some new towels, ours were thin and dingy looking; and replace the rusting refrigerator ( it's an optics thing). But, overall, it was a clean, comfortable property.
2024년 2월에 2박 숙박함
답변 제공: EBONY 님, 2024년 3월 9일
Hope all is well, thank you for your feedback it is greatly appreciated just to let you we are looking into ordering new linen for our property! We hope to see you in the near future.

6/10 - 괜찮아요

Mary

단체 여행, 가족 여행
별로예요: 직원 및 서비스
Room was not cleaned on our first day though I asked numerous times and was promised it would get done. Room was very old needs an update. Not worth the money I paid. But I have to admit the breakfast was good and the staff was friendly and nice, but failed because of the room not being cleaned
2024년 2월에 3박 숙박함
답변 제공: Andrea G. Front Office Manager 님, 2024년 2월 23일
First, I would like to thank you for taking the time to give us a review. I would like to apologize for your room not being cleaned. I will be sure to pass this along to our housekeeping manager. I am pleased that our staff was friendly and courteous to you. We are in the process of making plans for renovations, so we hope you will give us a try again in the future. Thank you for choosing our hotel for your stay

10/10 - 훌륭해요

Pat

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great hotel, quiet, clean and conveniently located near great restaurants. We would highly recommend it.
2024년 2월에 1박 숙박함
답변 제공: Andrea G. Front Office Manager 님, 2024년 2월 22일
We are always pleased to receive feedback from our guests in relation to their stay with us, and we are delighted with your rating and comments - thank you very much.

10/10 - 훌륭해요

Gabriel 님, Port Saint Lucie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: EBONY 님, 2024년 3월 22일
THANK YOU!! WE HOPE TO SEE YOU IN THE NEAR FUTURE.

6/10 - 괜찮아요

Jasamine

출장 여행, 가족 여행
좋아요: 직원 및 서비스
Dated decor, could definitely use a thorough cleaning, and mini fridge wasn’t cold at all. Only stayed one night so can’t rate anything more than check in and room quality. They did have breakfast with someone making omelettes to order. Didn’t have one but nice option if you’d like something more than cereal or fruit for breakfast. Staff was pleasant and check in was quick and easy.
2024년 2월에 1박 숙박함
답변 제공: Andrea G. FOM 님, 2024년 2월 22일
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly