외관

마르티니크 뉴욕 온 브로드웨이, 쿠리오 콜렉션 바이 힐튼 여행 후기

4 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1034개 이용 후기 중 623개" "
평점 8 - 좋아요. 1034개 이용 후기 중 244개" "
평점 6 - 괜찮아요. 1034개 이용 후기 중 89개" "
평점 4 - 별로예요. 1034개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 1034개 이용 후기 중 42개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

SANGWON

2023년 7월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 7월 30일
Thank you for taking the time to submit this feedback, Sangwon.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

4/10 - 별로예요

HONG JIN

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
직원 친절함이 너무 없네요.
2023년 6월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 6월 14일
시간을 내어 의견을 공유해 주셔서 감사합니다.우리와 함께하는 동안 경험한 어려움에 대해 듣고 실망했습니다. 우리 팀이 귀하의 요구 사항을 수용하거나 귀하가 가치 있다고 느끼도록 최선을 다하지 않은 것을 유감스럽게 생각합니다. 우리는 더 높은 기준을 고수하므로 우리 팀이 앞으로 나아가면서 귀하의 우려 사항을 해결할 것입니다.우리는 손님과 공유하는 데 익숙한 높은 수준의 서비스를 보여줄 수 있도록 곧 다시 당신을 호스팅하기를 바랍니다.

6/10 - 괜찮아요

Kim

2022년 9월에 4박 숙박함
답변 제공: Martinique on Broadway 님, 2022년 10월 1일
Thank you for your feedback!

2/10 - 너무 별로예요

JAEEUL

2022년 8월에 3박 숙박함
답변 제공: Martinique on Broadway 님, 2022년 9월 30일
Thank you for your feedback.

6/10 - 괜찮아요

JAEEUL

2022년 8월에 3박 숙박함
답변 제공: Martinique on Broadway 님, 2022년 10월 3일
Thank you for your feedback.

6/10 - 괜찮아요

Ji hye

가족 여행
가성비좋아서 재방문했으나, 가격장점이 없어지고. 어둡고.직원서비스가 없는호텔 한인타운안이라서 한인마트,한식을 먹을수있는 장점때문에 다음에도 2.3일정도는. 묵을것같아요
2022년 5월에 1박 숙박함
답변 제공: General Manager 님, 2022년 5월 18일
We are sorry to hear about your disappointing experience with us, as it is always our intention to provide great customer service at an excellent value. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. Thank you for bringing your concerns to our attention. We hope you will give us another opportunity to provide you with an improved experience. Sincerely, The Guest Services Team at Martinique

10/10 - 훌륭해요

Ji hye

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
뉴욕물가에비해 가성비좋아요.한인타운에 있어서 편리한점있어요(한식먹어야될분).
2022년 5월에 3박 숙박함
답변 제공: General Manager 님, 2022년 5월 13일
Dear Ji, It was our pleasure to provide you with convenient, affordable accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Martinique New York on Broadway, Curio Collection by Hilton! Thank You, The Guest Services Team at Martinique

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We LOVED Martnique! Our room was adorable, clean and comfortable. The location is great. And the best part was the staff--they were amazing. The door man, Jose, greeted us on our first day there and set the tone for us to have a fantastic trip. He was so nice and helpful, and he gave us great ideas for what to do in the city while we were there. We'll always stay at Martinique when we're in town.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Jonid

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was too way small. For sure was for one person as the bed was twin! Very very noisy hotel! They vacuum the carpet @ 5 pm for 30 min! They woke up me again in early morning on sunday vacuuming carpet again! Overall very bad experience for an very expensive hotel.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 23일
Jonid, we're sorry to hear that your experience did not meet your expectations. On your concern about room size and noise level, we'll ensure your feedback is taken into consideration and used to reassess our cleaning schedule as we know how important restful sleep is. We understand that our prices may be higher compared to other hotels, and this comes with an assurance of quality room service and other amenities. We hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

chiahui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Chiahui, it's stimulating to see a positive rating for your stay at Martinique New York on Broadway, Curio Collection by Hilton. The team members always strive to provide an exceptional experience for valued guests like you. Your feedback is much appreciated, and we hope to have the opportunity to welcome you back soon.

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is right on the subway system and Herald Square, and around the block from Empire State Building. Very good Koreatown restaurants nearby!
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 22일
Paul, the Martinique New York on Broadway, Curio Collection by Hilton thanks you for taking the time to share your experience. We're thrilled to hear our prime location made for an enjoyable visit, providing convenient access to transportation and notable landmarks. Isn't it wonderful to have good Koreatown restaurants just a stone's throw away? Your feedback is appreciated and we hope to welcome you back soon.

6/10 - 괜찮아요

Soojin

가족 여행
좋아요: 편의 시설/서비스
It has great location for travel and close to Korean town. The necessary things are well equipped, and I didn't feel any discomfort during my stay. However, there is too much dust in the room, and it charges an additional $40 per day without prior notice. I think guests should be able to know the additional amount when making a reservation.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 21일
Soojin, thank you for sharing your thoughts and appreciating our convenient location. It's heartening to hear that you appreciated our amenities and the seamless experience provided during your stay. Your comments about the room cleanliness have been noted and will be shared with our housekeeping team for improvement.Regarding the unexpected additional charges, we would want to clarify that there is a 40 Daily Mandatory Destination charge which includes premium internet access, daily food & beverage credit, and other benefits, as part of your reservation. We understand how important clear communication is and will work towards making this information more accessible at the time of booking in the future. Thank you for choosing our property for your stay.

8/10 - 좋아요

Erick Juan Manuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo excelente, excepto el manager del restaurante, muy grosero y lejos de tener una mala actitud, nunca lo vi hacer otra cosa. A mi esposa y a mi en 3 ocasiones no nos saludo solo nos pidió dayos, nunca se aseguro del servicio ni pregunto sobre mi estancia, muy mal, hace que todo lo bueno del hotel se olvide
2024년 4월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Erick, es fantástico saber que disfrutó de la mayoría de los aspectos de su estadía en Martinique New York on Broadway, Curio Collection by Hilton. Sin embargo, lamentamos enterarnos de las interacciones poco satisfactorias en nuestro restaurante. Sus comentarios son esenciales para ayudarnos a mejorar y le agradecemos que se tome el tiempo para compartir su experiencia. Le aseguramos que esto no es indicativo de nuestra hospitalidad habitual y sin duda abordaremos sus puntos con los miembros de nuestro equipo. Esperamos tener la oportunidad de brindarle una mejor experiencia en futuras visitas.

4/10 - 별로예요

Alex

좋아요: 청결 상태
별로예요: 직원 및 서비스
Attention bien vérifiez les notes en partant Ils essayent de facturer double ou des extras inexistants
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Alex, mes sincères excuses pour tout malentendu concernant le processus de facturation. Garantir la clarté des accusations est de la plus haute importance pour nous. S'il y a eu confusion, c'est certainement regrettable. Nous sommes certainement à l’écoute de vos préoccupations et nous travaillerons à améliorer ces domaines. Nous nous efforçons toujours de fournir un excellent service, des valeurs et une transparence à nos précieux clients. Nous espérons sincèrement que nous aurons l'occasion de nous rattraper lors d'une prochaine visite.

4/10 - 별로예요

jenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was nice and a great location, but they surprise you with a $47/night extra fee that's "mandatory." This is on top of all the other fees that are charged prior to your arrival. This "surprise" should be included before I commit to staying.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Jenn, it's regrettable to hear there were discrepancies regarding our fees. We aim to be forthright about our pricing policy. On bookings taking place after April 9th, 2024, a 40 daily mandatory destination charge is in place which includes various benefits including a daily 15 food and beverage credit, premium guest internet access, and other amenities. We try our best to be transparent and do notify this to our guests prior to their booking. We trust this explains the charge and will ensure continued improvements in clarification for our guests.

4/10 - 별로예요

Fadi

Overpriced and rundown
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Fadi, it's regrettable to hear that your recent stay didn't meet your expectations. Please be assured measures are continually taken to maintain the venue in a well-kept condition. We value your feedback and the insights provided will guide our continuous enhancement efforts. We hope for another opportunity to provide a more satisfying experience in the future.

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel in a fantastic location. Super easy to get around the city or wherever else you need to be. Staff were exceptional. Only drawback are slow elevators and when one went down, there were long waits to get into one.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
David, it's pleasant to hear that Martinique New York on Broadway, Curio Collection by Hilton's prime location made navigating the city a breeze for you and that our team members significantly enhanced your stay. We regret the minor inconveniences caused by the elevator speed and occasional delays. We eagerly continue to refine our services for optimal guest satisfaction. We hope to welcome you back soon for another positive experience.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great position
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
John, thank you for acknowledging the great location of Martinique New York on Broadway, Curio Collection by Hilton. It is indeed an advantage for our guests, enabling easy access to many NYC attractions. We're glad you found it beneficial and we look forward to welcoming you again.

10/10 - 훌륭해요

Ingrid

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super hotel fijn personeel en mooi op loopafstand.
2024년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Ingrid, we zijn blij dat je zo'n uitstekend verblijf bij ons hebt gehad in Martinique New York op Broadway, Curio Collection by Hilton. Het is mooi om te horen hoeveel u de locatie van ons hotel en onze attente teamleden heeft gewaardeerd. We kijken reikhalzend uit naar uw volgende bezoek bij ons voor nog een geweldige ervaring.

10/10 - 훌륭해요

Mario

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, pleasant and clean room. Staff is courteous. Easy walking to subway, shopping and nice restaurants.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Mario, we're thrilled to hear your stay at Martinique New York on Broadway, Curio Collection by Hilton was enjoyable. It's encouraging to know that the easy access to transportation, shopping locations, and dining establishments helped enhance your experience. We're glad our team members showed courtesy and you appreciated the cleanliness of your room. We look forward to welcoming you back on your next visit to New York.

8/10 - 좋아요

george

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet rooms staff was friendly and hotels was clean.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
George, it pleases us to know that the Martinique New York on Broadway, Curio Collection by Hilton provided you with a serene atmosphere. We're delighted to hear that our team members were friendly, and you found our hotel spotless. Your feedback is much welcomed and we anticipate your next visit.

10/10 - 훌륭해요

Manreet 님, Mountain House

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good!
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Manreet, it's fantastic to read such a concise and affirmative review for Martinique New York on Broadway, Curio Collection by Hilton. We are delighted you enjoyed your stay and hope we have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Michael, we're thrilled to hear that your stay at Martinique New York on Broadway, Curio Collection by Hilton met your expectations! It's lovely to know our dedication to our guests shines through and we look forward to welcoming you back in the future for another fantastic experience.

10/10 - 훌륭해요

Jenny

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, nice room, perfect location
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Jenny, it's wonderful to hear that you found your accommodation at Martinique New York on Broadway, Curio Collection by Hilton refreshingly neat and comfortable. We greatly appreciate your compliment about our prime location. It's always heartening to know guests are experiencing the best of what we aim to offer. We look forward to hosting you again soon.

10/10 - 훌륭해요

Jason

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Jason, it's fantastic to know your stay at Martinique New York on Broadway, Curio Collection by Hilton was positive. We're delighted to know your visit was enjoyable and we look forward to welcoming you back in the future.

8/10 - 좋아요

Kellie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient to the subway, Penn Station and shopping.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Kellie, we're delighted to hear how pleased you were with the prime location of Martinique New York on Broadway, Curio Collection by Hilton. The close proximity to local amenities such as the subway, Penn Station, and shopping outlets truly make your stay easier and more enjoyable. We're looking forward to welcoming you back.

6/10 - 괜찮아요

Ming

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Extra $40/ night mandatory charges only for dinner in the hotel. Except for that, hotel is clean and surprisingly quiet in midtown manhattan
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Ming, we appreciate your observations on the quiet ambiance and cleanliness of Martinique New York on Broadway, Curio Collection by Hilton. We understand your remarks about the dining charges and it is essential for us to make sure all our guests experience is straightforward and as expected. It's encouraging to hear that you enjoyed the calmness of our location despite being situated in the city center. Your satisfaction remains a top priority and we hope to have the privilege of providing you with another comfortable stay in the future.

4/10 - 별로예요

DIANA

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
It is very well located. The room is tiny but clean. However, We were traveling with a kid that needs medication to be refrigerated and ice packs frozen in order to travel with the medication. The rooms don’t have freezer. We had to rent one but it didn’t have a freezer to freeze the ice packs. We only needed the small ice packs to be frozen for our return flight and the manager and the person at the lobby were anything but helpful. We could not find any solution to freeze the ice packs for a couple of hours. We travel a lot and this is the first time a hotel couldn’t help us. There is usually a fridge with freezer in a hotel and there is always someone willing to help except for this hotel.
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Diana, we're sorry to hear about the difficulties you experienced, particularly regarding the need for medicine storage. We recognize the importance of such matters and deeply regret any inconvenience you face. The concern with our room amenities not fully meeting your needs will be addressed, and the perceived lack of support you noted is disheartening. Our team members aim to provide solutions and ensure comfort for our guests in all situations. We take your feedback seriously and will use it to review and improve our services. We truly hope we can welcome you back for a more positive experience.

2/10 - 너무 별로예요

Stephane

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Since last time we were there (March 2023) they added a 'fee' of over 45 USD to force us to spend in there establishment. The coffee shop is full most of the time, and the daily 'credit' of 40 USD is not transferable to another day of the stay. Never seen anything like it. Plus my wife sprained her ankle and they were not of any help: no crutches, no wheelchair we had to do it by ourselves while they were looking. I rarely write bad reviews but this hotel deserve one. I am very surprised that the HILTON banner accepts that type of behaviour!
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Stephane, apologies for the incident regarding the daily credit and for any inconvenience you may have experienced. It's unfortunate to hear that our hotel's amenities did not meet your expectations. We take your feedback to heart and will look into making changes to improve the experience for future guests.Regarding your statement about Hilton, we assure you that all establishments under its umbrella strive to embody values such as excellence and hospitality. We deeply regret that your stay has tarnished your view of the brand. Please know that this experience does not represent the level of service we anticipate our guests to have and we are committed to restoring your faith in us. Thank you for sharing your concerns and being a valuable guest.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so friendly and the location was central for all we had planned to do. Subway was right outside of the building.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Jennifer, we're thrilled that you had a memorable stay at Martinique New York on Broadway, Curio Collection by Hilton. Having our location work perfectly for your plans, and finding our team members exceptionally warm certainly makes a difference. Isn't having the subway access close such a convenience? We hope to welcome you back in the near future for another wonderful experiences.

10/10 - 훌륭해요

David M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice lobby, great food!
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
David, we're thrilled to hear about your enjoyable experience at the Martinique New York on Broadway, Curio Collection by Hilton. It's fantastic that you appreciate our inviting lobby and exceptional food offerings. We look forward to serving you again in the future.

8/10 - 좋아요

Saadiya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a good find, very convenient to everything but also clean and huge lobby with lots of options for everything nearby. I would say front desk staff were not that friendly, however the concierge and the cafe people were very pleasant. They should accommodate earlier check ins if the room is ready. We got there at 3 for a 4 pm check in and the lobby was overcrowded. Bed was comfortable, room was clean but very small. Will probably stay here again if the price is the same. Also they have a $41 USD a night fee untop of the regular rate. They give it back to you in credits for their restaurant so heads up.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Saadiya, it's great to hear that our property was a good find for you due to its convenience and cleanliness, as well as the charming and spacious lobby. It's also encouraging to learn that our concierge service and café colleagues enhanced your stay. We appreciate your feedback about your interaction with some of our team and early check-in. Be rest assured, it will be addressed. We're sorry to learn about the fee details. Our destination fee is designed to provide guests with value-added services. Still, we value your insights and will certainly take these into consideration as we strive to continuously improve upon our service. We're looking forward to welcoming you back at Martinique New York on Broadway, Curio Collection by Hilton, the next time your travels bring you to the city.

6/10 - 괜찮아요

Yuttapon

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
We appreciate you taking the time to share your feedback, Yuttapon.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really nice, clean hotel with friendly staff in a great location.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Matthew, it's delightful to see your positive feedback about the Martinique New York on Broadway, Curio Collection by Hilton. It's wonderful that our prime location, cleanliness, and amiable team members made your experience a pleasant one. Thanks for your kind words, and we'd love to host you again.

4/10 - 별로예요

Sherry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed bugs ruin everything. Rooms are too small.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Hello Sherry,Please call the hotel directly so our dedicated Front Office Team can address this concern. Your safety and satisfaction is of the highest importance to us.

8/10 - 좋아요

erdem can

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Yes good materiale
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 28일
Erdem Can, it's wonderful to hear that your experience at Martinique New York on Broadway, Curio Collection by Hilton was satisfactory. Thank you for sharing your kind words. The team looks forward to welcoming you back soon.

4/10 - 별로예요

Sonya

2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Thank you for sharing your feedback, Sonya.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

10/10 - 훌륭해요

Clayton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will definitely stay here again
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Clayton, it's wonderful to read about your positive experience at Martinique New York on Broadway, Curio Collection by Hilton. We're thrilled that you're considering us for your future trips. Our team members look forward to welcoming you back soon!

10/10 - 훌륭해요

Karla

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Thanks for sharing this perfect rating, Carla!We're thrilled to hear you enjoyed your stay at Martinique New York on Broadway, Curio Collection by Hilton! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

6/10 - 괜찮아요

Lauren

가족 여행
Adequate but not inspiring or exciting
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Lauren, we appreciate your thoughts regarding your stay. The aim is to provide a memorable experience and it appears we missed the mark during your visit. We're taking these insights into account as we constantly strive for improvement. We do hope you'll choose us for another chance to offer a more exceptional experience in the future.

10/10 - 훌륭해요

Cassandra

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff. Beautiful hotel. Great restaurant
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Cassandra, thank you for sharing your wonderful experience at Martinique New York on Broadway, Curio Collection by Hilton. We're thrilled to hear that our team's excellent service, the hotel's beauty, and the dining experience stood out for you. Your positive remarks are greatly appreciated and we can't wait to welcome you back soon.

10/10 - 훌륭해요

Suresh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What more to expect, when the stay is at an accessible place like this one
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 14일
Suresh, thank you for your kind words. At Martinique New York on Broadway, Curio Collection by Hilton, we take pride in our prime location and are delighted to hear it enhanced your stay. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

HyunJung

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its the second time I've stayed at this property. I returned because of it's safety, cleanliness, and convenience. I love that it's in the heart of Ktown with a large subway station practically underneath of it. I was there for seven nights this time and I really wish that I had a small fridge in my room.
2024년 2월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 3월 13일
HyunJung, we appreciate your return visit to Martinique New York on Broadway, Curio Collection by Hilton and are pleased to hear that our central location and cleanliness met your expectations. We acknowledge your desire for a small fridge during longer stays and have noted your feedback for our continual efforts to enhance guest experience. Should you stay with us again, please feel free to approach our team members to explore the possibility of accommodating such requests. Cheers to more memorable stays.

8/10 - 좋아요

ANNE

좋아요: 청결 상태
m
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Ebonee

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Ebonee, thank you for taking the time to rate your recent stay. It's clear that there were aspects of your visit that didn't meet expectations, and for that, we extend our sincerest apologies. We're continuously striving to improve and we consider all guest feedback invaluable in this pursuit. The team at Martinique New York on Broadway, Curio Collection by Hilton, hopes for another opportunity to provide you with an experience that meets and surpasses your expectations.

4/10 - 별로예요

Socorro

별로예요: 청결 상태
Frank couch in lobby are torn, looks neglected
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Socorro, we regret to read about your experience. It's clear that some aspects of our lobby furniture did not meet your expectations. We're continually working on upgrades — attention to details such as seating is part of that process. Your feedback is beneficial in ensuring complete satisfaction for our future guests. We trust your next stay will reflect the improvements made.

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Family of 4, stayed in basic room with 2 double beds. Plenty of room, very comfortable, and a quite spacious, modern bathroom for NYC hotel. Ktown location is lively on weekends, lots of street food options and restaurants, coffee etc just a stroll away. Subway access could not be closer. Great location for walking up to 5th Ave, shopping, sites etc. Hotel lobby clean and welcoming staff made it a great stay!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Nicole, it's heartening to know that Martinique New York on Broadway, Curio Collection by Hilton catered well to your family's needs. We're pleased that our ample space and contemporary bathroom facilities stood out for you. It's great that our promising location and close proximity to numerous locales ticked all the right boxes. We appreciate your acknowledgement of our pristine lobby and welcoming team members. Here's to another opportunity to serve you diligently in the future.

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenience to mid town. Clean and Good Size Room. Nice bar in lobby
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 7일
Anne, thank you for your positive comments about the Martinique New York on Broadway. We're thrilled to hear you enjoyed your spacious room and found our location convenient. We're also pleased to know our lobby bar added to your experience. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Servando

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean. Bed was comfortable. Great location. Walking distance. Enjoyed our stay. Staff could have been more welcoming upon arrival.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Servando, your words about the cleanliness and comfort of your room, as well as our superb location at Martinique New York on Broadway, Curio Collection by Hilton, bring us much satisfaction. However, we apologize if our team members didn't provide the warm welcome expected at the start of your stay. We acknowledge your feedback and commit to improving the arrival experience for future guests. We're thrilled you enjoyed your overall stay despite this and wish to see you again soon.

10/10 - 훌륭해요

RAUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Raul, thank you for choosing Martinique New York on Broadway, Curio Collection by Hilton and for your stellar rating. It's great to learn that your stay met your expectations. We appreciate your feedback as it motivates our team to keep up the good work. We hope to welcome you back in the near future.