외관

페어필드 인 & 스위트 바이 메리어트 존슨 시티 여행 후기

2.5 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 574개 이용 후기 중 443개" "
평점 8 - 좋아요. 574개 이용 후기 중 98개" "
평점 6 - 괜찮아요. 574개 이용 후기 중 23개" "
평점 4 - 별로예요. 574개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 574개 이용 후기 중 5개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

8/10 - 좋아요

Bobby

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was not what was expected.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
Dear Bobby,Thank you for choosing our hotel. We hope you had a comfortable night's sleep and we appreciate your thoughts on breakfast. Although it was our pleasure to offer you a convenient option in the morning, please know our team is happy to recommend nearby restaurants. We value you as our guest and hope you return to Fairfield Inn & Suites by Marriott Johnson City.

10/10 - 훌륭해요

Olivia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice and accommodating
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Olivia,Thank you for choosing Fairfield Inn & Suites by Marriott Johnson City and for sharing your lovely, five-star review. Our team truly is one of the best in the business, so we are thrilled you enjoyed our wonderful service. We look forward to welcoming you back for another memorable visit.

8/10 - 좋아요

steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jaime 님, Rockville

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 29일
Dear Jaime,Thanks so much for your review of Fairfield Inn & Suites by Marriott Johnson City. We're thrilled you enjoyed your stay, including our prime location. We can't wait for your next visit!

10/10 - 훌륭해요

Wallace 님, Franklin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Wallace,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your experience, and we hope you return soon.

10/10 - 훌륭해요

Connie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very clean that is my number 1 priority
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 16일
Dear Connie,Thank you for your review and for giving us a perfect rating! We take great pride in the high standards of cleanliness we adhere to, so I am pleased that this commitment was reflected in your experience. It was a pleasure having you here, and we hope you return soon!

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Melody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Delter

연인과의 여행
좋아요: 편의 시설/서비스
Very Clean, Quiet, Comfortable, and reasonably priced. What more could you ask for!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 11일
Dear Delter,Cleanliness and comfort can always be found here and we're so happy this was your experience. Thank you so much for your five-star review and praise for our accommodations. We hope to see you again at Fairfield Inn & Suites by Marriott Johnson City!

6/10 - 괜찮아요

Louis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had to request room to be clean immediately. Disappointed in how it was handled.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 8일
Dear Louis,Your feedback is appreciated. We are so sorry for our housekeeping shortfalls and for any disappointment with how your concerns were handled. Our team will discuss your remarks and work together to make positive changes. Overall, we hope you had a wonderful trip.

10/10 - 훌륭해요

Mattie

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
J & J Visit
This was a convenient hotel stay after visiting the oldest town in the state, nearby Jonesborough. The hotel was next to several dining options. The room was very nice; we’d stay there again.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
We're so delighted to hear that you had a great time with us overall and that you enjoyed everything, from our prime location to our wonderful accommodations. Thank you so much for the perfect rating and we hope to see you again soon.

10/10 - 훌륭해요

Joy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean rooms. Great for a quick family overnight stay.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 27일
Dear Joy, Thank you for choosing Fairfield Inn & Suites by Marriott Johnson City for your family's overnight stay. We're delighted to hear that you found our rooms clean and suitable for your needs. If your travels bring you back to the area, we'd be happy to welcome you again.

10/10 - 훌륭해요

Michael

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Last minute placed booked and easy to get in and out. Kickbacks is a decent sports bar next door. Staff friendly and place is clean. Bellhop carts could not be found took a few trips to get our stuff up to second floor.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Dear Michael,It was our pleasure to host your last-minute visit, and we trust you slept well in our clean and cozy accommodations. However, we apologize for any inconvenience caused by the lack of a cart upon your arrival. Our front desk staff is always available to assist as our goal is to make your stay as comfortable as possible. We hope you had safe travels home, and please come back to see us again.

10/10 - 훌륭해요

Candace

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Sandra

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel room was clean and smelled fresh. The beds were soft and wonderful. The staff were pleasant and helpful.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 13일
Dear Sandra,On behalf of the Fairfield Inn & Suites by Marriott Johnson City team, thank you for staying with us and for your review! We're elated that our friendly staff, comfortable beds, and clean accommodations were all highlights of your visit. We hope to welcome you back the next time you're in Johnson City!

10/10 - 훌륭해요

Vilma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like a lot
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 10일
Dear Vilma,Thank you for staying with us and for your comments. We are pleased you had an enjoyable experience, and look forward to your next visit!

10/10 - 훌륭해요

Takyah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy weekend:)
We loved our stay. The young man at the front desk was awesome and very friendly and very helpful. He was even there when we checked out it was just the best customer service.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 7일
Dear Takyah,It was such a pleasure to welcome you to Fairfield Inn & Suites by Marriott Johnson City! We are humbled by your compliments to our team members, and we will be sure to share these comments with our staff. Thank you for choosing our hotel, and we hope to welcome you back again soon!

8/10 - 좋아요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Terri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was super friendly! Rooms new and clean. Breakfast good selection and good.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 22일
Dear Terri,It was a pleasure to host you at Fairfield Inn & Suites by Marriott Johnson City. We appreciate your positive feedback on our friendly hospitality and clean accommodations! Please join us again next time you're in town.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was nice and clean. The free breakfast was okay but nothing special. Wished they had more fresh fruit. They only had a few oranges and some very green bananas.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 16일
Dear Jessica,Thank you for the outstanding rating of your recent stay at Fairfield Inn & Suites by Marriott Johnson City. We're glad you had an excellent visit with us and enjoyed our clean accommodations. Your comments are important to us, and we'll use them as we continuously work to improve our breakfast selections. Please allow us to host you again in Johnson City.

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 16일
Dear Craig,Thanks for choosing Fairfield Inn & Suites by Marriott Johnson City! We're glad you enjoyed your stay, and we trust you had a wonderful trip. Should your travels bring you back our way, we'd be happy to serve you again.

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay.
Front desk was efficient and pleasant. Hotel was modern. Nice pool and fitness center. Breakfast was a bit better than other hotel chains.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Dear Susan,We're glad our front desk team made a great impression on you at Fairfield Inn & Suites by Marriott Johnson City! We are also happy you enjoyed our onsite amenities and modern atmosphere. Happy travels, and we hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Andrew

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Jeanette

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
We had a first floor room facing the parking lot and bar across the parking lot. It was very noisy late into the night. Could also heat our neighbor snoring. Bed wasn't as comfortable as the last time we stayed.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 4일
Dear Jeanette,Thank you so much for your feedback. We're sorry to hear about any noise concerns during your visit, and we understand your frustration. Our team will be sure to keep your comments in mind for the future and make changes where necessary. Please consider joining us again soon.

10/10 - 훌륭해요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice stay
Will stay here again. Clean and comfortable, breakfast was good. Staff was friendly.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 28일
Dear Laurie,We were happy to provide you with clean, comfortable accommodations, and we're glad you felt welcome while you were here. It's also great to know that our tasty breakfast was to your liking. The next time you're in town, please come stay at Fairfield Inn & Suites by Marriott Johnson City again!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy and friendly check in..
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 28일
Dear Robert, We're thrilled to hear that the check-in process was seamless and our team members were welcoming. Ensuring a smooth start to your stay is always a priority for us. Thank you for choosing our facility, and we hope to see you again soon.

8/10 - 좋아요

Billy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Nice, clean hotel. Room was clean, beds were moderately comfortable. Good place to stay for a nights rest.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 25일
Dear Billy,Thank you for being a guest at Fairfield Inn & Suites by Marriott Johnson City and for sharing your kind review. We are happy to know you were impressed with our clean, comfortable accommodations and look forward to welcoming you back again soon.

8/10 - 좋아요

Diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice. Check in was easy. Breakfast was good. The only problem we had was with the refrigerator. Wasn't cold enough.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 13일
Dear Diana, Thank you so much for taking the time to share your thoughts with us. We're thrilled our hospitable and efficient team left a memorable impression on you, and we appreciate you mentioning our tasty breakfast offerings. Your feedback regarding the refrigerator will be shared with maintenance to ensure everything functions as it should and that any necessary adjustments or repairs are made promptly. It was truly a pleasure having you here, and we hope to see you again in the future for another visit!

10/10 - 훌륭해요

April

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Was a great family stay. Staff was amazing an rooms were clean.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 6일
Dear April,We're thrilled that you had a great family stay with us. We appreciate your kind words about our amazing staff and well-kept rooms. Providing a positive experience for our guests is important to us, and it's always wonderful to hear when our team has been successful. Thanks for your review, and we hope to welcome you and your family back for another enjoyable stay at Fairfield Inn & Suites by Marriott Johnson City.

8/10 - 좋아요

Brenda

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Curt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had to fix the loose, toilet seat, so we will not fall off. The TV reception was very glitchy. Crumbs in carpet. No receipt offer for my business stay. I’ve never experienced that. Are use Expedia, and that should not matter, how do we turn in the records to our job?
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 1일
Dear Curt,While we always appreciate guest feedback, we are sorry to see that you had a few disappointments during your visit. We are usually known for our top-notch, spotless accommodations, and we apologize that this was not your experience. Your comments will be shared with the team to ensure our high standards are adhered to. We hope to have another opportunity to welcome you back and impress you further in the future.

10/10 - 훌륭해요

Jaron 님, Maryville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good convienient location. Clean rooms
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 26일
Dear Jaron,We are honored to have earned a five-star review. We are glad that you appreciated our convenient location and clean accommodations. It was a pleasure to have you as a guest, and we look forward to welcoming you back.

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

8/10 - 좋아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Ryan

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Patty

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent in every way
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 16일
Dear Patty,Thank you for sharing your comments with us. We are happy to hear that you enjoyed your visit in every way possible. Safe travels, and come back soon!

10/10 - 훌륭해요

Minesh

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Dennis

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The check inperson was very nice and professional.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 14일
Dear Angela,Thanks for taking a moment to share your fantastic review! We're delighted that you appreciated our exceptional staff, and we trust you had a phenomenal trip. Come back to see us again at Fairfield Inn & Suites by Marriott Johnson City!

10/10 - 훌륭해요

William

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Becki

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

DAVID L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay.
Good stay. Quiet. Convenient location. Hotel was clean. Decent free breakfast.
2023년 7월에 7박 숙박함
답변 제공: General Manager 님, 2023년 7월 26일
Dear David,Thank you for staying at the Fairfield Inn & Suites by Marriott Johnson City! We are pleased you were able to rest and recharge with a quiet room and breakfast on your way out. These are two things we pride ourselves in to make for a comfortable stay.

10/10 - 훌륭해요

Jason

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything from the check in to the check out was pleasant and just as expected.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 21일
Dear Jason,Guest satisfaction is important, and we are thrilled to have delivered a seamless experience from check-in to check-out! Thank you for the excellent review and for choosing Fairfield Inn & Suites by Marriott Johnson City. Come back for another five-star stay on your next visit to Johnson City.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Jacob

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Leslie

2023년 7월에 1박 숙박함

8/10 - 좋아요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have two minor issues, one-the bed was so high up off the floor that my wife 5'2" and me 6'2" had issues getting in bed. Next the breakfast food was just vending machine food.
2023년 6월에 2박 숙박함
답변 제공: General Manager 님, 2023년 7월 7일
Dear Mike,Thank you for taking the time to share your comments with us. We are happy to see that you enjoyed your overall visit. However, we will certainly take your concerns regarding the bed height and breakfast food into consideration. Happy travels to you, and we hope to have the opportunity to serve you again in the future.