숙박 시설 정면

호텔 리제르바 모나르카 여행 후기

3.5 out of 5
호텔 리제르바 모나르카
Kilometro 13 Autopista del Cafe, Vereda Los Robles, Salento, Quindío

이용 후기

9.8

최고예요

평점 10 - 훌륭해요. 71개 이용 후기 중 61개" "
평점 8 - 좋아요. 71개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 71개 이용 후기 중 1개" "
평점 4 - 별로예요. 71개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 71개 이용 후기 중 0개" "

10/10

청결 상태

9.8/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

Troy

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall greatvexperience/stay
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Alejandro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The tranquility is unmatched, the comfort of the rooms and the beauty of all its facilities. It could improve in providing food service for lunch and dinner at room.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

susan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a gem! Our stay was absolutely wonderful. The views cannot be beat. Please be warned that this location is about 20 minutes outside of Salento. The hotel is wonderful in assisting with getting transportation to and from Salento but you will need to factor that time into your plans. You could also search for car services in Salento if you want to find your own. The hotel itself is very well maintained. Although there is some updating that can be done in the rooms. Breakfast is amazing and they can also call in a personal chef for a fee if you don’t feel like staying in Salento for dinner. Just let them know in advance. There is a trail that takes you down to the river but beware it is a downhill trail and if you’re not acclimated, can be daunting. Service is so accommodating. They go above and beyond for their patrons and it was like we were at home away from home. Everyone on the property is so lovely and truly made our stay one of the best experiences of Colombia.
2023년 12월에 2박 숙박함
답변 제공: susan 님, 2023년 12월 14일
"Hello! We're thrilled to hear that your stay was wonderful and that you enjoyed the views and services at the hotel. We truly appreciate your kind words and thank you for sharing your experience with us. If you ever decide to come back, we'd be delighted to welcome you again. Thank you for choosing our hotel, and we hope to see you soon!"

10/10 - 훌륭해요

ORLANDO J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Heaven.
If this landscape is heaven then I would stay here. How wonderful it is and how amazing it is to see all the beauty of the mountains in front of me. If someone needs peace of mind, and good treatment, then Hotel Reserva Monarca is the ideal place. I am very grateful to Mr. Luis, his unique attention made us feel as if the place was ours. Also many thanks to Kevin who was always attentive to what we needed late at night. The rooms are very clean and have everything you need for your stay.
2023년 11월에 5박 숙박함
답변 제공: ORLANDO J 님, 2023년 11월 16일
"Thank you for sharing your experience! We're thrilled to hear that you found this landscape to be a paradise and were amazed by the beauty of the mountains before you. It's fantastic to know that if anyone seeks tranquility and great service, Hotel Reserva Monarca is the ideal place. We're incredibly grateful for Mr. Luis; his exceptional attention made you feel right at home. A big thank you to Kevin as well, who was always attentive to your needs even at late hours of the night. It's wonderful to hear that our rooms were clean and equipped with everything you needed for your stay. We look forward to welcoming you back in the future to provide another outstanding experience!"

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely stunning! The photos don’t do it justice. Luxe furnishings, bedding and artwork. Former high-end home/estate and it feels like it. Excellent service. Close to Salento/Cocori and Filandia. Quiet, serene but close to everything. Would highly recommend!
2023년 10월에 1박 숙박함
답변 제공: Donna 님, 2023년 11월 16일
"Thank you for your wonderful review! We're thrilled to hear that you thoroughly enjoyed your stay with us. We take pride in the details, such as our luxurious furniture, high-quality bedding, and captivating artwork, all contributing to an exceptional experience for you. Our commitment to delivering excellent service and providing a conveniently serene location is aimed at ensuring your satisfaction. We eagerly await your next visit to continue exceeding your expectations and offering you the best of our hospitality. Thank you once again for recommending us!"

10/10 - 훌륭해요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff incredible helpful and friendly. One of the rooms that I reserved could used an update as well as a reparation to the wall that had humidity issue.
2023년 7월에 3박 숙박함

8/10 - 좋아요

enrique 님, castellon

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Habitaciones amplias, vistas muy buenas, personal muy atento. Como aspecto mejorable el estado de algunos muebles e instalaciones que necesitan ser sustituidos o reparados
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

JUAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

JUAN

2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Lilian y

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Heasook

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Spectacular view! Truly a hidden gem! It was way better than I have expected based on the description on the website. Christian was such a wonderful person to work with. I had no problem communication with him in English. I highly recommend it. A beautiful retreat place!
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Jonathan 님, Iowa City

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely quiet hotel. They were not serving food except breakfast, but there is a handy restaurant close by (but closes at 7 p.m.). Fantastic views and great trail down into the valley on hotel property.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great view
Clean with fantastic views. A little far from any town.
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Edison 님, Lowell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place, service was good
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Jimena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lo recomiendo.
El lugar es hermoso, limpio, comodo Con una vista hermosa, nos atendieron muy bien.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Jimena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, 20mn away from town
We had a great stay at the property. Only - was : The room that was quite small and we were surprised there was no service (for have lunch or dinner). However we had the option to buy our own food and put it in the fridge. +: the view is breathtaking! The breakfast was great, and the team is very friendly, they did everything to make us feel home and let us stay in the room until we had to go to the airport
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Dalida

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Veronica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paradise in the mountains
Amazing place to stay, incredible people, so kind and friendly. I will definitely come back to the same place. Was a very pleasant experience for my daughter and I.
2022년 8월에 4박 숙박함

10/10 - 훌륭해요

Marie-Josée

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place!
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Jefferson

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Christian was fantastic and very helpful; great views, building, and overall vibe. Breakfast was outstanding, just wish there were other meal options onsite.
2022년 7월에 3박 숙박함

10/10 - 훌륭해요

Andres

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un excelente lugar para descansar, tiene todo el confort necesario y una vista espectacular
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Meli

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Baltazar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast view.
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Francis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful!
I don’t usually write reviews, but for this hotel I’ll make an exception. From the moment we arrived, we were taken care of with true Colombian hospitality (with an English speaking host), and then some. The breakfast was healthy and tasty, the atmosphere so peaceful, and the amenities delightful. Guests will love the spa, sauna and steam room, before watching the sunset over the magnificent view. I very strongly recommend this lovey hotel to all!
2021년 12월에 1박 숙박함

8/10 - 좋아요

Orna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The view alone made the this hotel my favorite place during my Colombia trip. Picture eating a beautiful, scrumptious, breakfast while overlooking picturesque landscape with birds gracefully flying above (being the only thing to prove it isn't a painting)! Staff were great, sauna/jacuzzi was awesome. Rooms were a great size. A few issues, that would not dissuade me from staying there again: -Needed clearer directions to hotel--google sends you up a road that does not exist. Road sings for the hotel are faded -My room's bathroom door didn't close all the way and I was sharing it with a friend -The bed would squeak with every move, once again I was sharing the room with a friend and this was still an issue. -The bathroom furniture was a bit run down ...but that view!
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel Reserva Monarca has an incredible view of the mountains and valleys of the region and the best part is that they have a beautiful trail that takes you directly from the house down the valley so that you can explore the scenery and beauty of the landscape within the property. Truly special.
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

CARLOS M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 2박 숙박함

10/10 - 훌륭해요

Alejandro 님, Scottsdale

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff, beautiful place, fantastic views and the room are really great and comfortable
2021년 1월에 1박 숙박함

10/10 - 훌륭해요

Adriana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bueno
Muy bien, excelente atención al cliente
2021년 1월에 3박 숙박함

10/10 - 훌륭해요

Amir Ali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing view and great service. Better to have a car when staying there. Can easily become a 5 star boutique hotel with minor upgrades to facilities.
2021년 1월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome place with perfect service! Cristian is the best!!!
2020년 12월에 2박 숙박함

10/10 - 훌륭해요

Monica 님, Houston tx

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its the perfect place to relax, been around nature waa very comfortable. The environment the animals it was great. I will definitely go.back. the staff was excellent. Beautiful place
2020년 12월에 2박 숙박함

10/10 - 훌륭해요

Étienne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best stay in Colombia
This hotel is so much more then I expected. The main casa is awesome, view for your meals is over Salento and simply exceptional. But once you start exploring you actually discover all that makes it amazing. The cabana next to the river, the bar, the animals animals they take care of for recovery (dogs, poneys, horses, rabbits, etc.). You can enjoy the jacuzzi, massages, long walks, perfect to relax. Christian who manages the place was awesome and helped us organize our travel in the area.
2020년 1월에 3박 숙박함

10/10 - 훌륭해요

stephane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Calme
Merveilleux endroit au calme avec une vue superbe sur la vallée Bon petit déjeuner bonne literie Service souriant
Jardin
2020년 1월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spectacular views in the coffee zone
This small hotel has a spectacular view of both sides of the ridge upon which it is perched. The dining terrace overlooks the charming colonial town of Salento. We enjoyed dinner there and also the made to order breakfasts. The hotel manager could not have been more helpful during our stay, giving us sightseeing and dining recommendations that were spot on. My room, on the corner, had fun colorful furnishings and looked out to the valley beyond incredible deep red Amaryllis. My friends’ room had direct access to the terrace and funky swinging chairs.
2020년 1월에 3박 숙박함

6/10 - 괜찮아요

Lou 님, New York

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is beautiful with amazing views. The proximity to towns and activities was 20 minutes by taxi or bus. This made the location very inconvenient.
2020년 1월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 3박 숙박함

8/10 - 좋아요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is 25 mins outside of Salento with amazing views. They happily arranged taxis for us. Food was very good and good value for money.
2019년 12월에 3박 숙박함

10/10 - 훌륭해요

Irene 님, Denver,CO, USA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Reserve was set in a beautiful hillside about 20 minutes outside of Salento. The views were spectacular. The owner graciously agreed to let us cancel without penalty because we wanted to be in town.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for Salento / Cocora Valley trip
We stayed one night, I did the Cocora Valley hike in the morning, it was a short drive (20 min. maybe?) to get there, which is nice since you want to start early for that. The breakfast was great! The view is incredible, there are many hotels in the area, but they don't necessarily look at the valley (pictures are deceiving), but this place has amazing views. Staff was all around extremely friendly.
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

cuky1 님, Dallas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic views of the mountains. Beautiful patios.
2019년 8월에 1박 숙박함

8/10 - 좋아요

jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함

8/10 - 좋아요

ELENA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buen trato y habitaciones ampilas y confortables,vistas inmejorables
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

Carlos A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lo mejor de todo es el personal!! super queridos!!
Lo mejor de todo es el personal! son super amables y serviciales. En todo momento nos hicieron sentir en casa!!! Muchas gracias por hacer nuestra experiencia tan calida y especial! La vista es muy bonita y es un hotel estilo campestre!! Eso si, recomiendo que tengan carro!!!
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Once in a lifetime experience surrounded by nature
The hotel is located on a hill side with a spectacular view towards the mountains. The view is breathtaking . The view is one in a million and is worth every penny you pay at this hotel. Aside from the view, the staff is friendly, professional and go out of there way to make your stay one in a million . They made my hotel stay into an experience I will never forget. If you search the area there are hotels with view but no service or service with no view, but this property has created a unique , one of a kind experience that will stay with you for a lifetime . This hotel is a finca style home that’s been converted to a hotel. The rooms are updated , the views are amazing , and the food is delicious Gracias Cristian y Tatiana por una maravillosa experencia !
2019년 7월에 2박 숙박함
답변 제공: Cristian 님, 2019년 7월 8일
Muchas gracias señor David por su lindo comentario, estamos complacidos de haberle brindado una maravillosa experiencia, saludos cordiales de parte de todo el staff

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Beautiful view from room, friendly staffs, good breakfast, excellent for a relaxing trip
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Paulina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente hotel! 100% recomendado! Impresionante!
Impresionante!! Me encanto! Vistas hermosas, el servicio es perfecto, el personal muy amable, en perfectas condiciones. Cuenta con desayuno personalizado con una vista hermosa, jacuzzi, area de juegos, estacionamiento seguro y gratis. De los mejores hoteles que me he quedado en mi vida. Me hubiera gustado tener mas tiempo para disfrutar de todo lo que ofrecen. Me encanto!!!!
2019년 2월에 2박 숙박함