귀하의 시간과 의견에 진심으로 감사드립니다. 친절한 안부와 우리는 항상 귀하의 전체 서비스에 있습니다.

당신의 놀라운 리뷰에 감사드립니다.

Gracias por su buena valoración, tiempo y reconocimiento. Le estamos muy agradecidos y será un placer volver a recibirle. Saludos Cordiales

시간 내 주셔서 감사합니다. 난방, 외부 소음 및 호텔 위치와 관련하여 불편을 끼쳐 드려 죄송합니다. 다음 방문시 사전에 알려 주시면 완전한 숙박을 즐기실 수 있습니다. 안부

귀하의 시간과 의견에 감사드립니다. 머무는 동안 날씨가 좋지 않아 호텔이 손상되어 귀하와 같은 일부 고객이 부상을 입었습니다. 무슨 일이 있었는지 진심으로 사과드립니다. 다음에 머무를 때 모든 세부 사항을 처리 할 수 ​​있도록 미리 알려주십시오.

긍정적 인 의견을 보내 주셔서 감사합니다. 호텔을 새로 방문 할 때까지 기다립니다

시간 내 주셔서 감사합니다. 우리는 당신과 당신의 어머니가 우리와 함께 특히 아침 식사를 정말 즐겼다는 것을 매우 기쁘게 생각합니다. 곧 다시 오셔서 미리 알려 주시기 바랍니다. 다시 오신 것을 환영합니다. 친절하다, Guest Experience Team Melia Barcelona Sarria

보증금에 대해 요청한 카드에 대한 불만족스러운 경험에 대해 귀하의 불만을 표명하며, 우선 귀하의 기대에 부응하지 못했기 때문에 가장 진심으로 사과드립니다. Melia Hotels에서는 고객이 가장 중요하다는 사실을 알고 있으며이 사건을 고립 된 것으로 받아들이고 싶습니다. 서비스 품질 개선을 위해 항상 노력하고 있습니다. 우리는 귀하의 의견을 해당 담당 부서에 전달합니다. 곧 다시 hope기를 바랍니다. 친애하는, Guest Experience Team Melia Barcelona Sarria

Dear Guest, Thank you for sharing your positive punctuation about our Hotel. We are very happy to know that you enjoyed a great experience with us! Looking forward to welcome you back soon we send you our best regards,

Dear Mr. Chanyang, Thank you for sharing your experience with us. We really regret if your stay with us did not fulfilled your expectations. We have taken note of all of your comments to share it with the departments involved and avoid this type of situations. We hope you come back to improve your Meliá Experience. Please contact us personally for anything you may need. Best Regards, Alba González Guest Experience Team

Thank you very much for your positive feedback. We are very happy that you had a great experience with us. Kind regards and we will be very glad to welcome you again please do not hesitate to inform us beforehand to take care of all necessary details.

Thank you for taking the time to let us know your opinion of your recent stay.It is rewarding to know that you had such a pleasant experience with us.Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be a pleasure to welcome you back.Kind regards,

Cher Guy,Nous vous remercions pour votre agréable commentaire.Nous sommes ravis que la propreté de nos chambres ait répondu à vos attentes, notre équipe de ménage s'efforce de maintenir un standard élevé au quotidien.Nous apprécions également vos compliments sur la qualité de notre service, notre personnel est dédié à offrir une expérience mémorable à chacun de nos clients.Il est gratifiant de savoir que les équipements de nos chambres ont contribué à votre confort, notamment avec notre sélection de commodités et la literie de haute qualité pour assurer un sommeil réparateur.Au plaisir de vous revoir parmi nous,Raul LLorente.Guest Service Department

Estimado cliente,Nos alegra saber que disfrutó de nuestras instalaciones y que encontró la comodidad esperada en su habitación. También nos complace que haya destacado la atención de nuestro personal, ya que nos esforzamos por brindar un servicio excepcional a todos nuestros huéspedes. No le quepa duda de que les haremos llegar sus elogios.A la espera de tener una nueva oportunidad de atenderle y prestarle nuevamente la mejor de nuestras atenciones, nos despedimos cordialmente,Guest Service Team @ Melia Barcelona Sarria 5*

Dear Camilo, Thank you for taking the time to review your stay with us.We are delighted to hear that you appreciated our excellent service and found our room amenities to be satisfactory. Our team always strives to provide the best possible experience for our guests.However, we regret to learn about the issues you faced with the smell and noise in your room. We take all feedback seriously and will address these concerns with our housekeeping and maintenance teams to ensure a more pleasant stay for future guests. We apologize for any inconvenience this may have caused during your stay.It would be a pleasure to welcome you back on a future occasion. Best regards,Raul LlorenteGuest Service Department

Dear Shauna, Thank you very much for your kind review.We are delighted to know that you appreciated our hotel's proximity to various attractions and found our room amenities to be satisfactory. Our location in the Les Corts district indeed offers easy access to Gaudí's works, Camp Nou Stadium, and numerous shopping areas. We take pride in providing our guests with comfortable and well-equipped rooms, featuring DreamMaker mattresses, flat-screen TVs, and Rituals bathroom amenities, among others.We hope you also had the chance to enjoy our international buffet breakfast and the delicious cuisine at our Prezzemolo Restaurant. Our team is always committed to delivering exceptional service, and we are glad that your stay with us met your expectations. We look forward to welcoming you back for another memorable stay in Barcelona.We hope to see you again soon. Best wishes,Raul Llorente.Guest Service Department

Dear Guest,Thanks for letting us know your opinion of your stay.We are glad to hear that you found our staff to be very nice and helpful during your stay. It's always our goal to provide excellent service to our guests. We also appreciate your compliments on the room size and shower.However, we regret to learn that the cleanliness of the room, particularly the toilet, did not meet your expectations. We take cleanliness very seriously and have a daily housekeeping service to ensure our rooms are well-maintained. We apologize for any inconvenience this may have caused and will address this issue with our housekeeping team to prevent it from happening in the future. As for the room's condition, our hotel offers a blend of avant-garde and cosmopolitan style, and while some elements may appear older, we strive to provide a comfortable and enjoyable stay for our guests.We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards,Raul Llorente.Guest Service Department

Estimados huéspedes,Gracias por alojarse en nuestro hotel y tomarse el tiempo de dejarnos su reseña.Nos complace saber que nuestro personal atento y la habitación grande, limpia y original fueron de su agrado. Lamentamos profundamente el incidente con su maleta y entendemos lo inconveniente que esto puede ser. Apreciamos que haya destacado el apoyo brindado por nuestro personal durante esta situación. Nos tomamos muy en serio la seguridad de nuestros huéspedes y sus pertenencias, y estamos investigando lo sucedido para evitar que esto vuelva a ocurrir en el futuro.Un cordial saludo,Raul Llorente.Guest Service Department

Dear Rosalba,Thank you for such a positive review.We are delighted to hear that you appreciated our brilliant staff, tasty breakfast, and convenient location for exploring the city. It's great to know that you found our hotel well-connected with good transport links.We look forward to welcoming you back on a future visit.Kind regards,Raul LLorente.Guest Service Department

Dear Guest,Thank you for taking the time to review your recent stay.We are delighted to hear that you found our staff to be friendly and helpful. Our team is dedicated to providing exceptional service to ensure a comfortable stay for our guests. It's also great to know that you appreciated the cleanliness of our hotel and the amenities in your room. We strive to maintain a high standard of cleanliness and offer a variety of amenities to cater to our guests' needs.We look forward to welcoming you back. Kind regards,Raul LLorente.Guest Service Department

Dear Patricio, Thank you for taking the time to share your review. We appreciate your kind words about our room cleanliness and comfort. Our DreamMaker mattresses and fiber pillows are designed to provide a restful sleep for our guests. We apologize for any inconvenience you encountered during your stay. We understand that the water issue was not ideal, and we assure you that it was a temporary situation. As for the spa access, we strive to provide clear information about our services and inclusions, and we will review our communication to ensure clarity for future guests. Regarding the restaurant and wine suggestions, we will address this with our team to improve the service we offer. We are also continuously working on updating our interiors to provide a better experience for our guests. Please note that our hotel is committed to providing a high-quality experience, and we will use your feedback to improve our services.We hope you will consider staying with us again in the future. Best regards, Guest Service Department

Gentile Marco,La ringraziamo per aver speso parte del suo tempo a recensire il nostro hotel.Siamo dispiaciuti di sapere che il suo soggiorno non è stato all'altezza delle sue aspettative e che non ha percepito il nostro hotel come un vero 5 stelle. Tuttavia, vorremmo sottolineare che ci impegniamo costantemente per offrire un servizio di alta qualità e un'esperienza memorabile ai nostri ospiti.Ci dispiace che la nostra posizione non sia stata di suo gradimento. Sebbene non siamo situati nel centro storico della città, ci troviamo comunque nel cuore del quartiere Les Corts, vicino al Camp Nou e alle principali aree commerciali e di svago di Barcellona. Inoltre, la nostra struttura è facilmente raggiungibile con i mezzi pubblici, come la stazione della metropolitana Hospital Clinic e le linee di autobus 6, 7 e 33. Speriamo che in futuro possa apprezzare la comodità della nostra posizione.Le porgiamo i nostri cordiali saluti.Raul Llorente.Guest Service Department

Estimada Nayeli, Muchas gracias por hacernos llegar sus impresiones de su reciente estancia en nuestro hotel.Apreciamos tus comentarios positivos sobre nuestro personal y servicio. Nos esforzamos por brindar un excelente servicio a nuestros huéspedes y nos complace saber que lo logramos contigo. También nos alegra que hayas disfrutado de la comodidad de nuestras camas. En cuanto a la piscina, entendemos que su ausencia puede ser decepcionante para algunos huéspedes. Sin embargo, nos gustaría destacar que contamos con un spa con una piscina climatizada cubierta para el disfrute de nuestros huéspedes. Además, nos encontramos en una ubicación privilegiada en el distrito de Les Corts, cerca de las obras de Gaudí y el estadio Camp Nou, así como de las principales zonas comerciales y de ocio de Barcelona. Esperamos que hayas tenido la oportunidad de explorar y disfrutar de todo lo que nuestra ubicación tiene para ofrecer. Lamentamos cualquier inconveniente que hayas experimentado durante tu estancia y agradecemos tus comentarios, ya que nos ayudan a mejorar. ¡Esperamos verte de nuevo en el futuro y brindarte una experiencia aún mejor! ¡Te deseamos lo mejor en tus futuros viajes!Reciba un afectuoso saludo. Cordialmente,Raul LLorente.Guest Service Department

Thank you for taking the time to share your opinion with us.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We look forward to welcoming you back. Kind regards,

Dear Linda,Thank you for such a positive review of your stay.We are thrilled to hear that you enjoyed our excellent service, from reception to the restaurant. It's great to know that our breakfast buffet, offering a variety of quality options, met your expectations. We appreciate your kind words about Dani, our reception staff member, who assisted you with your lost luggage. Our team is dedicated to providing exceptional service to all our guests, and we're glad that Dani was able to help you during your stay.It would be a pleasure to welcome you again. Best regards,Raul LLorente.Guest Service Department

Gracias por su tiempo y por elegirnos.

Thank you for this positive feedback. We are thrilled to hear that you found our hotel amazing and appreciated the cleanliness, condition, and service provided by our staff. Our team takes great pride in ensuring our guests have a comfortable and enjoyable stay, and it is always rewarding to receive such positive feedback. Once again, thank you for your kind words and we hope to have the pleasure of welcoming you back to our hotel in the future.

Kära Maria, tack för att ni recenserade er vistelse. Det här fina omdömet representerar allt vi vill att våra gäster ska känna :) Varm välkomna åter!Vi önskar er varmt välkommen åter! Med vänliga hälsningar,

Gracias por su tiempo y comentario.Saludos,

Thank you very much, we are very thankful

Apreciado Rogelio,Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Muchas gracias por su comentario y esperamos verle pronto de regreso. Un saludo muy cordial,Raul LLorente.Guest Service Department Melia Barcelona Sarria 5*

Gracias por elegirnos, estamos muy agradecidos.