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카틀레야스 뉴 킹스턴 게스트 아파트먼트 여행 후기

카틀레야스 뉴 킹스턴 게스트 아파트먼트
12A Kingsway, Apartment #3, Kingston, Kingston Parish

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 39개 이용 후기 중 28개" "
평점 8 - 좋아요. 39개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 39개 이용 후기 중 0개" "
평점 4 - 별로예요. 39개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 39개 이용 후기 중 1개" "

9.6/10

청결 상태

8.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Leslie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was comfortable and accessible I will revisit in the near future, the host was quite polite no issues with the cleanliness and the property I would definitely recommend to others
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Ferro

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would def stay again
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Takahina

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would definitely book this property again. Loved it.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Randolph

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean quiet safe neighborhood… property and apartment well maintained and clean with all the amenities you can think of .. walking distance to restaurants ( several)… shopping mall nearby …
2024년 1월에 4박 숙박함
답변 제공: Jan 님, 2024년 1월 25일
Thank you Randolph for staying with us. We are happy that you enjoyed your stay. Looking forward to seeing you again in the near future.

10/10 - 훌륭해요

Genevieve

좋아요: 청결 상태, 객실의 편안함
Un peu excentrée toujours besoin d’un taxi
Résidence très bien entretenue Surprise : on te demande 60 dollars pour le ménage des ton arrivée
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Oneil

가족 여행
좋아요: 청결 상태, 객실의 편안함
Fantastic Experience
A fantastic 1-bedroom apartment located within walking distance to the historic Devon House. Boasts a large, king size bed as well as mini fridge, stove, microwave and utensils. A/C unit in bedroom blows cool and was a welcome relief from the tropical heat. Communication was excellent throughout our stay. We would definitely consider booking again in future.
2023년 10월에 3박 숙박함
답변 제공: Jan 님, 2023년 10월 24일
Thank you Oniel for your review. Looking forward to seeing you again in the future.

8/10 - 좋아요

Michael Horatio

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The property is well maintained. Even in my absence, housekeeping came in and cleaned. I had money and other valuables laying about, and there were no problem; your personal property and yourself will be safe. However, there are a couple things though, I would have wished that even a bottle of water, soda, juice or coffee were made available for arriving guests. There was absolutely nothing. Secondly, the information from the website and the actual name of the property are different. I received a text message giving the correct name of property, then my phone died as I was traveling since the day before and had no charge. When I went looking for the place using the printout from Cheapticket.com, it became confusing. I will say the female host was very pleasant and accommodating, but the husband, even "Christ" was used in a conversation point...for him a score of zero is to be added. My overall experience was good, and I would stay there again.
2023년 8월에 3박 숙박함
답변 제공: Jan 님, 2023년 10월 5일
Thank you for your review.

10/10 - 훌륭해요

Charles E

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this property because of it's convenient location to New Kingston. Property is always clean and ready for me.
2023년 8월에 9박 숙박함
답변 제공: Jan 님, 2023년 8월 17일
Thank you Charles for your review. Looking forward to see you again in the future.

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was excellent and the area where it is awesome. The only thing was the bathroom need a little upgrade the shower could do with a modern hand held shower head and the toilet the tank took too long to full. Otherwise everything else was perfect.
2023년 7월에 2박 숙박함
답변 제공: Jan 님, 2023년 7월 19일
Thank you Michelle for your review.

10/10 - 훌륭해요

Sheryl Stanor

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cattleya's property was in a central residential quiet prestige neighborhood and the inside was extremely comfortable and very nice. We spoke with Nicole upon our arrival and she was very polite and intelligent. My hubby and I will definitely book our next stay there.
2023년 6월에 4박 숙박함
답변 제공: Jan 님, 2023년 7월 5일
Thank you Sheryl for your review.

10/10 - 훌륭해요

Allisa

2023년 5월에 2박 숙박함
답변 제공: Jan 님, 2023년 7월 24일
Thank you for your review Allisa.

8/10 - 좋아요

André

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall nice location comfortable. However the booking transactions weren’t as smooth as I anticipated. Firstly this property has hidden fees are NOT disclosed during booking via the app. I find this very concerning it gives off deceptive impression. I was charged a cleaning fee separately from the total booking fee I paid online and was only informed of this after paying online in full. I was not pleased with that. Secondly, in collecting this additional cleaning fee NOT mentioned in the booking process, While my girlfriend and I were staying there the gentleman just came in the apartment to collect said fee claiming he thought we were out. This is completely unacceptable and very uncomfortable and considered a breach of my personal space and privacy. Even when the gentleman saw us in there because he was adamant in collect said unmentioned fee, he remained in the apartment. Luckily my girlfriend and I were clothed and locked away in the other room else the gentleman would have invaded on a very private and personal situation as we were on vacation. But I will always cooperate with the owners request but it felt very uncomfortable to know that at any moment they can just come in on us so despite the fact I really enjoyed the physical apartment unfortunately my stay was quite uncomfortable by the organizers. Privacy is very important and must be respected at all times. In closing all fees charged should be disclosed during the main booking process so one payment is made
2023년 5월에 2박 숙박함
답변 제공: Jan 님, 2023년 5월 24일
Dear Andre, The cleaning fee is not an hidden fee. It is clearly stated online under policies, important information and fee. You arrived at the property after check-in time (11:00pm) and was told to leave the cleaning fee on the table and we would collect the following morning (with your approval). So, you were well aware that someone would come to pick up the cleaning fee. Thank you again for staying with us. Have a great day.

8/10 - 좋아요

Adrian

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Jan 님, 2023년 3월 30일
Thank you Adrian for your review.

10/10 - 훌륭해요

CHARLES

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean and centrally located.
2022년 12월에 3박 숙박함
답변 제공: Jan 님, 2022년 12월 19일
Dear Charles,Thank you for your review. It was lovely having you with us. We look forward to seeing you again in the future l.

10/10 - 훌륭해요

CHARLES

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the cleanliness of the property and the apartment, every thing was in it's space and security was on point. Thank you for the lovely accommodations.
답변 제공: Jan 님, 2022년 12월 6일
Dear Charles,Thank you for your view. It was great having you stay with us. Looking forward to seeing you again in the future.

8/10 - 좋아요

Jannet

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

West

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location great service
2022년 7월에 2박 숙박함
답변 제공: Jan 님, 2022년 8월 31일
Thank you for your review.

10/10 - 훌륭해요

Donnette

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was clean quiet and safe
2022년 5월에 6박 숙박함
답변 제공: Jan 님, 2022년 5월 19일
Dear Donnette, Thank you for your review.

10/10 - 훌륭해요

Peter 님, Queens,NY

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2020년 11월에 9박 숙박함
답변 제공: Jan 님, 2020년 12월 29일
Thank you for your review.

10/10 - 훌륭해요

Claudette 님, Oregon

좋아요: 청결 상태, 편의 시설/서비스
Great location in the heart of Kingston. Highly recommended.
2020년 8월에 5박 숙박함
답변 제공: Jan 님, 2020년 8월 17일
Thank you for your review Claudette. Its always a pleasure having you with us.

10/10 - 훌륭해요

Claudette 님, Oregon

좋아요: 청결 상태, 편의 시설/서비스
Great locations in the heart of Kingston highly recommend
2020년 8월에 5박 숙박함
답변 제공: Jan 님, 2020년 8월 17일
Its always a pleaure having you Claudette.

8/10 - 좋아요

Spence 님, Fort Lauderdale FL

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Excellent condition.....definitely looking forward to another stay
2020년 1월에 5박 숙박함
답변 제공: Jan 님, 2020년 1월 20일
Dear Stephen, Glad you enjoyed your stay. Looking forward to your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the apartment it was in a great location very close to supermarket and shopping mall
2019년 12월에 4박 숙박함
답변 제공: Jan 님, 2020년 1월 6일
Dear Claudette, We're happy that you enjoyed your stay. Looking forward to seeing you again in the near future.

10/10 - 훌륭해요

James 님, Hartford, CT

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was perfect close to all the venues The apartment was very clean and well kept i thouroughly enjoyed my stay jen was very helful Looking forward to my next visit
2019년 11월에 3박 숙박함
답변 제공: Jan 님, 2019년 11월 6일
Dear James, We are happy that you enjoyed your stay with us. Looking forward to your next visit.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
ボブマーリー博物館近いが、サービスに難あり。
ホテルでなく民泊のようでした記載の住所いっても誰もおらず、むこうから3時に約束したのに40分遅れてきた上に別の場所の部屋に連れていかれました。返金の予約を勝手に変更するのはおかしいと思います。また部屋の清掃料と言って50アメリカドルを請求されました。部屋自体は悪くはなかったのですが、これでは観光に差し支えます。ボブマーリー博物館から徒歩圏ですので、それでも泊まりたい人はどうぞ。
2019년 2월에 1박 숙박함
답변 제공: Jan 님, 2019년 2월 18일
Dear Guest, We are sorry that you were inconvenienced re waiting time. We tried to contact you several times before your arrival, however, the number rang without an answer. The apartment you originally booked had a minor plumbing issue thus we tried to contact you to inform you that we would be switching you to another apartment just as lovely. You booked a fully equipped apartment with living area kitchen, patio not a hotel, therefore , there is no front desk hence our trying to reach you to ascertain your expected time of arrival. It was great having you and we look forward to your next visit to Kingston.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was very clean and Jan was extremely helpful and provided quick responses when I needed them. Proximity to Devon's House was a plus as well since it was within walking distance.
2018년 12월에 2박 숙박함
답변 제공: Jan 님, 2018년 12월 13일
Dear Justin, Thank you for your review. We are happy that you enjoyed your stay with us. See you next week

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything thing was beautiful! I would certainly recommend this place to everyone.
2018년 11월에 3박 숙박함
답변 제공: Jan 님, 2018년 11월 21일
Thank you for your review. We appropriate, we hope to see you again in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 7박 숙박함
답변 제공: jan 님, 2018년 9월 10일
Thank you for your review, we hope to you in the future.

10/10 - 훌륭해요

Easha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful place
The place is nice, mordern kitchen, bathroom, room is beautiful! Wifi, cable,A.C is there for your comfort. Be mindful it is a cleaning fee of $50 U.S the staff is friendly and the place is quiet. Worth your penny
2017년 12월에 2박 숙박함
답변 제공: Janice 님, 2018년 1월 29일
Dear Easha, Thank you for your lovely review. We hope to see you in the future

10/10 - 훌륭해요

Gloria 님, Rosedale, NY.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, near to the shopping malls/ etc.
This was a home away from home. The agent could not be there, at the time , but was in constant communication with me and had sent her assistant to welcome us in. This is a secure environment. The rooms are clean and spacious, very cozy and comfortable settings. I would not hesitate to recommend anyone to enjoy the comfort of Cattleya guest Apts. Try it you'll love it.

8/10 - 좋아요

S W

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good value
Not a bad apartment good for value, but be aware of hidden fees (daily cleaning fees - but no daily cleaning is provided and destination charge, which I have no idea what it is)

10/10 - 훌륭해요

Jaqueline 님, US

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NICE APARTMENT, GREAT LOCATION
Clean and well appointed apartment opposite the popular Devon House. Beautiful gardens and famous for their delicious ice-cream (we had some). This apartment has 24 hr security with private parking. Shakira checked us in. Great personality and professional. Already booked this apartment for my return visit in a couple weeks.

10/10 - 훌륭해요

John 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great apartment
I am so happy I chose this Apartment. What I loved most about it, was how well kept and clean this apartment was its exactly how the pictures are. Very central close to everything. Truth is you really don't need a car unless you want to take a drive out to the country. I cooked quite a bit and was happy that the kitchen was so spacious. I had my own private parking and felt very safe being in a gated community with 24hr security. Honestly this place felt like home. Wonderful staff that catered to our every need. Will be visiting next month for a conference and will definitely be staying here.

10/10 - 훌륭해요

Elizabeth 님, Boston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxurious Apartment
Luxurious Apartment This apartment is Fabolous!! Beautifully furnished, lovely bathroom and best of all Egyptian cotton white sheets. When we arrived were pleasantly surprised with a refrigerator full of goodies. Shakira the manager was so thoughtful. Orange juice, butter, eggs, bagels, fruits. Shakira we really appreciated this! The Location of the apartment is perfect walking distance to shops, supermarkets and lot of entertainment. We felt very safe in this new Kingston area. It’s a gated community with 24hr security Oh! Can’t forget to mention Ms. P the housekeeper who is always so pleasant and does such a beautiful job of keeping the apartment spotless. Overall a fantastic stay. This will be our home away from home when we’re in Jamaica.

2/10 - 너무 별로예요

Donna 님, Brooklyn N.Y

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
EVICTED IN JAMAICA!!!
Two days prior to departure the general manager called me and had a nasty tone " you are aware that you will need to pay an additional $190" I asked why and he basically said I had agreed to it before finalizing my booking. I told him that I didn't recall and asked him to tell me exactly where that was on the itinerary. On the itinerary it showed that if destination fee of $20/night, $50 cleaning fee and $80 for airport transportation was not already included then those fees would be charged upon arrival or departure. He later apologized for his approach. I got to Jamaica 2 days later at appx. 2 a. m. And was given access to the property by a young lady, who at the time I thought was the property manager. We agreed to meet the following day being that it was already late. The following day I realized that the remote that opens the gate did not work, I couldn't access the safe, and THE AIR CONDITIONER WAS NOT WORKING PROPERLY. I also asked her to explain what was included in the "destination fee" because it wasn't clear to me. She was unable to do so and at this point informed me that the property manager would return on Tuesday. Also, she would get someone to come out to look at the AC "MAYBE" on Tuesday. I explained to her that I would pay the $190 as soon as the AC was fixed and I understood wat I was paying for. She said she understood. Appx. 1 hour later I received a text from general manager: I WAS TOLD TO VACATE THE PREMISES BY 10 a.m the following day!!!
MOLD!!!!
Non working air conditioner covered with mold!
MOLD!!!!
MOLD!!!
답변 제공: Kevin 님, 2016년 9월 16일
We give every guest an orientation three days prior to arrival as we operate without a front desk. When I personally gave Ms Richards an orientation, she lambasted me because she did not want to pay the balance due upon arrival. She asked me to waive the fees and it was not possible, she asked for a full refund to go to the Pegasus and it was not possible. She went into a tirade and hang up on me. Twenty minutes later Hotels.com called us with her on hold, she wanted another breakdown of the balance. I asked Hotels.com to join the calls so I can explain the balance to the same guest for the second time in 20 minutes. Ms Richard called hotels.com two more times prior to her arrival. She was trying to get a refund. Ms Richards arrived at the property at 3am. Ms Richards bullied the manager out of the fees by stating that she needs an explanation regarding the fees and she will not pay until she gets an explanation and she doesn't want the explanation from me Kevin. Ms Richards conjured up a problem with the AC within hours of checking in. We now know because we have not serviced it and it has worked for 5 other guests so far. As you can tell by the conversation, I gave the guest unit 10am Monday to pay the fees (and reported the situation to hotel.com) or I will check her out for breach of agreement. I gave her 24 hours +/- to fix the issue. This guest "chose" to check herself out immediately Sunday evening. The guest left the keys unsecured. We suspected she would try to do a credit card charge back, but we never could imagine she would go as low as claiming someone else used her credit card. Lucky for us, we saved the conversations we had with her and we copied her license at check in and so lost the credit card dispute. This is her other way of punishing us. There is one clear pattern here.

10/10 - 훌륭해요

Rushane Scott 님, Las Vegas, Nevada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Stay
I have to say, with just a short stay at this residence, i felt super comfortable. I felt as if i was back home in the states, and there is no place like home. The Cattleya guest house is simple amazing and im not just saying it just to say so. Nice clean guest house not only that but also nice quiet neighborhood. Janet the house manager was also very accommodating and very much respectful. Simply follow house rules and all will be fine.

10/10 - 훌륭해요

Ingrid 님, Kingston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
High class comfort
Beautiful apt tastefully decorated. Usually well priced. Read the fine print- extra charges from this website.