Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
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Reviews of Hidden Cliff Hotel & Nature

4.5 out of 5
Hidden Cliff Hotel & Nature
542, Yeraehaean-ro, Seogwipo, Jeju-do

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1000 reviews" "
Rating 8 - Good. 262 out of 1000 reviews" "
Rating 6 - Okay. 93 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kyeongho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Moses

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Minister Park was exceptionally helpful and friendly in recommending a hike for us, assisting in booking wedding photos and even calling a taxi for us. As a foreigner, you will be well taken care of. Thank you for the great stay!

10/10 Excellent

Doowon

Stayed 3 nights in Jul 2022
Response from hiddencliff on Aug 18, 2022
안녕하십니까 고객님 저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다. 히든 클리프 호텔 드림

10/10 Excellent

Junghun

Stayed 1 night in Jun 2022
Response from hiddencliff on Jul 4, 2022
안녕하십니까 고객님 저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다. 히든 클리프 호텔 드림

10/10 Excellent

Han Kyu

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from hiddencliff on Jun 9, 2022
안녕하십니까 고객님 저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다. 히든 클리프 호텔 드림

4/10 Poor

Christine

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

ju hyeok

Stayed 1 night in Mar 2022
Response from hiddencliff on Apr 27, 2022
안녕하십니까 고객님 저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다. 히든 클리프 호텔 드림

10/10 Excellent

changwoo

Stayed 3 nights in Dec 2021
Response from hiddencliff on Dec 27, 2021
안녕하십니까 고객님 저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다. 히든 클리프 호텔 드림

6/10 Okay

Mindi

Liked: Cleanliness, property conditions & facilities, room comfort
Wouldn’t stay again.
This hotel is over priced and over rated. For a Korean tourist, it might meet the criteria given that the pool has the potential for great instagram photos, which is the main reason to visit. The service at the pool is terrible. You have to get a staff member who then calls for another staff member to come and provide service at the pool “bar”, which doesn’t serve alcohol. That would be ok if the hotel didn’t blame COVID for the reason that they can’t serve alcohol. However, they can serve all other drinks. Then they ask everyone to exit the pool for 10 minutes each hour. Check in wasn’t efficient. The balconies are very small and a strange triangle shape with no furniture. The dinner room service was bland, but breakfast was good quality. The bed is comfortable and the bath was great! The lunch facility was advertised as “all-day dining” but it opened at noon. When it did open, the staff were rolling and cleaning silverware so it was very noisy and unpleasant. Overall, this wasn’t a 5 star hotel at all.
Stayed 2 nights in Jun 2021
Response from H.CLIFF on Jun 30, 2021
Sorry for the dissatisfaction. We will do our best to solve the problem you mentioned. Thanks for the feedback.

10/10 Excellent

Hyun sun

Stayed 2 nights in Jun 2021
Response from H.CLIFF on Jun 11, 2021
안녕하십니까 고객님 저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다. 히든 클리프 호텔 드림

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Hidden Cliff for couples
The lobby is a bit small and the hotel was full of couples. It wasn't a kids friendly or family oriented hotel. Overall, the place was alright, but I would doubt if this venue would be my first choice next time.
Stayed 2 nights in Apr 2021
Response from H.CLIFF on Apr 23, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from H.CLIFF on Mar 9, 2021
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

6/10 Okay

HANNA

Traveled with group
Stayed 2 nights in Oct 2020
Response from H.CLIFF on Feb 23, 2021
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

JAEHYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from H.CLIFF on Aug 11, 2020
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

danieldurkee, San Francisco, California

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really wonderful time here, we were upgraded to the family suite which made our experience even more incredible. It’s such a beautiful hotel, it’s located in a garden and a park that is historical. The hotel architecture is modern and astounding to be in. The hotel staff are very friendly and accommodating, I would definitely stay here again! 😊
Stayed 1 night in Jul 2020
Response from H.CLIFF on Jul 15, 2020
Thank you for using our accommodation. Thank you for your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2020
Response from H.CLIFF on Jul 1, 2020
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GreT
Great
Stayed 2 nights in Apr 2020
Response from H.CLIFF on May 2, 2020
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

4/10 Poor

Eungchang

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Awful staff
staff were so rude. Especially Minji Yeo at front desk. Asked for late check out of only 30 minutes and she shouted at me saying that my credit card on deposit will be charged if it becomes 31 minutes. Afterwards was told that they could offer 20 minutes. Such a ridiculous property.
Stayed 1 night in Apr 2020
Response from H.CLIFF on Apr 17, 2020
I'm sorry you were dissatisfied. Next time, We will provide good service without any inconvenience. Thanks for the comments.

8/10 Good

HYE WON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable and comfort hotel. Like pool
Stayed 4 nights in Mar 2020
Response from HCLIFF on Apr 1, 2020
Thank you for using our Hotel. Thank you for your feedback!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019
Response from H.CLIFF on Jan 1, 2020
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent environment and hotel. Room amenities could been better
Stayed 3 nights in Sep 2019
Response from H.CLIFF on Oct 2, 2019
Thank you for using our accommodation. Thank you for your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusive pool party every night made it difficult for people who want to simply enjoy a night swim after a day of itinerary outside of the hotel.
Stayed 3 nights in Sep 2019
Response from H.CLIFF on Oct 2, 2019
Thank you for using our accommodation. Thank you for your feedback!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from H.CLIFF on Sep 19, 2019
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are extremely polite and friendly towards everyone
Stayed 1 night in Sep 2019
Response from H.CLIFF on Sep 12, 2019
Thank you for using our accommodation. Thank you for your feedback!

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from H.CLIFF on Jul 12, 2019
저희 숙박 시설을 이용해 주셔서 감사합니다.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was beautiful, as was the pool, but next time I think I would stay at the Hyatt, as they have access to a beach. Also, it was difficult to communicate in English. I don't think the hotel was used to serving western guests.
Stayed 5 nights in Jun 2019
Response from H.CLIFF on Jun 29, 2019
I'm sorry that you were unsatisfied. I will do my best to resolve the issue you mentioned. Thank you for your feedback.

10/10 Excellent

Kyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
extremely friendly and kind staff, great walking trail, awesome breakfast buffet, quiet away from the hustles of the touristy attractions
Stayed 4 nights in Jun 2019
Response from H.CLIFF on Jun 26, 2019
Thank you for using our hotel. Thank you for your valuable feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from H.CLIFF on Jun 26, 2019
저희 숙박 시설을 이용해 주셔서 감사합니다.

10/10 Excellent

SUNGMIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from 객실예약과 on Jan 16, 2024
SUNGMIN님 안녕하세요. 히든클리프 호텔을 이용해 주셔서 감사합니다. 앞으로도 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 노력하겠습니다.

10/10 Excellent

Sungil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

seokyung

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Woo-Song

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jinoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

JUNHO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

PARK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

TAEWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

sujong

Stayed 1 night in Dec 2023

10/10 Excellent

JAEHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 만족합니다. 특히 클리프뷰와 어우러진 수영장이 압권이었습니다.
Stayed 1 night in Nov 2023

4/10 Poor

IKKYUN

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

HYOJOON

Stayed 1 night in Oct 2023

6/10 Okay

Ellice JiYong

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

eunhui

Stayed 1 night in Sep 2023

4/10 Poor

Younhee

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Jiyoon

Stayed 1 night in Aug 2023

8/10 Good

JOOYOUNG

Stayed 1 night in Aug 2023

10/10 Excellent

Kyoungik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Dongyeop

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

TAX CORPORATION

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족여행
편해요. 방이 비교적 넓어요. 의자가 2개 있어서 룸 서비스 먹기 편해요
Stayed 3 nights in Aug 2023

8/10 Good

DAE WOONG

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
호텔 주변에 뭐가 괜찮은게 없음. 렌트카 없으면 매우 곤란함. 뜨거운 물 나오는데 5분 걸림. 인피니티 풀은 나이스함. 직원분들 전체적으로 고객 질의들에 대한 응대성과 친절함은 매우 액설런트함.
Stayed 1 night in Jul 2023