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홈우드 스위트 바이 힐튼 헌츠빌 빌리지 오브 프로비던스 여행 후기

3 out of 5
홈우드 스위트 바이 힐튼 헌츠빌 빌리지 오브 프로비던스
15 Town Center Dr, Huntsville, AL

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 320개 이용 후기 중 203개" "
평점 8 - 좋아요. 320개 이용 후기 중 78개" "
평점 6 - 괜찮아요. 320개 이용 후기 중 18개" "
평점 4 - 별로예요. 320개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 320개 이용 후기 중 6개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Nate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, beautiful area, lots of dining/shopping available close by.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Stanley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for dining options without driving. A couple of bars too.
2024년 3월에 1박 숙박함
답변 제공: Josh 님, 2024년 4월 3일
Thank you for the review about your recent stay! One of the best perks of our hotel is the location! We hope you to see you again soon!

8/10 - 좋아요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There are a bunch of ladybugs around the room. And the bed wasn’t comfortable
2024년 3월에 2박 숙박함
답변 제공: Josh 님, 2024년 3월 18일
Thank you for the review about your recent stay! We have mentioned your comments to our maintenance staff. We hope to see you again soon! Have a safe trip!

10/10 - 훌륭해요

Jacqueline 님, Lillian

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and convenient hotel! Room was big and comfortable! Breakfast was very good! We will definitely stay here again!
2024년 2월에 1박 숙박함
답변 제공: Josh 님, 2024년 3월 18일
Thank you for the review about your recent stay! We hope to see you again soon! Have a safe trip!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Josh 님, 2024년 1월 17일
Thank you for the review about your recent stay! Hope to see you soon! Have a safe one!

10/10 - 훌륭해요

Marcia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Good place to stay if you want a longer term stay and still be in a great walkable location. The curtains didn’t close all the way and there’s a bright light in the parking lot so I was very glad to have an eye mask for sleeping.
2024년 1월에 1박 숙박함
답변 제공: Josh 님, 2024년 1월 12일
Thank you for the review about your recent stay! We hope to see you soon! Have a safe trip!

2/10 - 너무 별로예요

Jacob

2023년 12월에 1박 숙박함
답변 제공: Josh 님, 2024년 1월 12일
Thank you for the review about your recent stay. We apologize for dropping the ball on this one. We hope you give us another shot in the future to improve upon this. Have a safe trip!

10/10 - 훌륭해요

glorimar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was an amazing experience. The room was perfect and the personel too!!
2023년 12월에 4박 숙박함
답변 제공: Josh 님, 2024년 1월 12일
Thank you for the review about your recent stay! We hope to see you again soon! Have a safe trip!

10/10 - 훌륭해요

Cathy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Josh 님, 2023년 12월 29일
Thank you for your review about your recent stay. We love seeing scores like this! Have a safe trip!

2/10 - 너무 별로예요

Kalyn

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bugs in the room, dirty and outdated appliances and couch. housekeeping did not clean our room during our stay, the elevator was 2 months past annual inspection date, and the water smelled of sewage. Will not be staying here again
2023년 12월에 2박 숙박함
답변 제공: Josh 님, 2023년 12월 29일
Thank you for the review about your recent stay. We apologize for dropping the ball on this one. These issues have been brought to managements attention to they can be rectified. We hope you give us another shot in the future. Have a safe trip!

10/10 - 훌륭해요

michele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First time in Huntsville
The property was so clean, comfortable and the staff was wonderful. The only suggestion is the breakfast needs a little attention or more options. I would definitely stay at Homewood Suites again!
2023년 11월에 1박 숙박함
답변 제공: Josh 님, 2023년 11월 10일
Thank you for the review about your recent stay! We love to see comments like this! Can’t wait to see you again!

4/10 - 별로예요

Ramona

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Used soap was left in the shower. There was a ball of hair left on the floor.
2023년 11월에 2박 숙박함
답변 제공: Josh 님, 2023년 11월 5일
Thank you for the review about your recent stay. We apologize for dropping the ball on the cleanliness of your room. We will bring this to our department heads so that this does not occur again. We hope you give us another shot in the future to improve this score. Have a safe trip!

10/10 - 훌륭해요

Elizabeth

2023년 10월에 1박 숙박함
답변 제공: Josh 님, 2023년 10월 27일
Thank you for the review about your recent stay! We love to see these reviews! Have a safe trip and we hope to see you soon!

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to everything
2023년 10월에 2박 숙박함
답변 제공: Josh 님, 2023년 10월 26일
Thank you for your review about your recent stay. We are glad to see everything worked out well. We hope to see you again soon!

4/10 - 별로예요

Jacqueline

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Skip this
Needs an upgrade. Beds very uncomfortable. Staff not welcoming. Carpets need cleaning. Appliances need to be upgraded
2023년 10월에 1박 숙박함
답변 제공: Josh 님, 2023년 10월 25일
Thank you for the review about your recent stay. We will not disagree about the hotel needing an upgrade. We will be having a complete renovation in the coming months where these items will be replaced. We hope you come back and give us another shot soon! Have a safe trip!

10/10 - 훌륭해요

Leslie

2023년 10월에 1박 숙박함
답변 제공: Josh 님, 2023년 12월 21일
Thank you for the review about your recent stay! We hope to see you again soon! Have a safe trip!

10/10 - 훌륭해요

Cason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Josh 님, 2023년 10월 25일
Thank you for the review about your recent stay! We hope to see you again in the future. Have a safe trip!

6/10 - 괜찮아요

Ashlee

가족 여행
별로예요: 청결 상태, 객실의 편안함
I’ll never choose this hotel again.
I didn’t know much about the area we visited and picked this hotel after seeing previous reviews and pictures of the rooms. I must say, we were really disappointed once we got there. The hotel seemed ok from the outside and the lobby was nice but our room felt so dirty!! The furniture was so old and looked just filthy. The light fixtures had dead bugs in them. My 5 year old woke up in the middle of the night to tell us to kill a bug on the wall (see pics)l!! The bathroom vent was covered in dirt (see pictures) The bedding was thin and terrible. The comforter looked like it was at least a decade old. The bed was incredibly lumpy. The towels were old and dingy with dirt that wouldnt wash out. Towels like that should be thrown out. Luckily we weren’t in the room much. If we were going to be in the room a lot I would’ve demanded a better room. I wont ever pick this hotel again.
2023년 10월에 2박 숙박함
답변 제공: Josh 님, 2023년 10월 25일
Thank you for the review about your recent stay. We hate to see that we dropped the ball on this one. Most of the problems stated will be reversed when we start our renovation in the coming months. We have alerted all parties of management to the other issues stated. We hope you give us another shot in the future to rectify this stay. We hope you have a safe trip!

8/10 - 좋아요

Phillip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brother’s wedding
We had an amazing trip. The room was very nice an clean. Staff was amazing!
2023년 9월에 2박 숙박함
답변 제공: Josh 님, 2023년 10월 2일
Thank you for the review about your recent stay! We hope to see you again soon. Have a safe trip!

6/10 - 괜찮아요

Gayle

단체 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs a Deep Cleaning
This seems to be a fairly new hotel and is very nice on the outside but I was surprised at the lack of upkeep….dirty carpets, walls, etc. It wasn’t up to par with most HS I’ve stayed in.
2023년 9월에 1박 숙박함
답변 제공: Josh 님, 2023년 9월 25일
Thank you for the review about your recent stay. We are due for a renovation soon so the hotel has been showing its age in some areas. We hope you come visit us after the renovation to see the improvements. Have a safe trip!

10/10 - 훌륭해요

Hope

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
2023년 9월에 2박 숙박함
답변 제공: Josh 님, 2023년 9월 25일
Thank you for the review about your recent stay! We hope to see you again during future trips. Have a safe one!

8/10 - 좋아요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Suites are nice, but a little dated and musty. I hated that all the room doors SLAM shut and echo thru out the floor. I could not use my Hilton Rewards since I booked with Expedia. They only saved me three dollars.
2023년 9월에 3박 숙박함
답변 제공: Josh 님, 2023년 9월 6일
Thank you for the review about your recent stay. We hope to see you again soon. Have a safe trip!

6/10 - 괜찮아요

James

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Checked in Friday afternoon. Friendly staff. Hallways badly stained. Went to concert shortly after check in. Showered next morning. Hair in the tub. Getting ready for the next concert Saturday night. Unrolled washcloth to wash my face - looked like fresh makeup on the cloth. Unrolled the next cloth same thing. Began to wonder what I filth had been sleeping in. Quite disgusting. One of the TVs didnt work, but I wasnt there to watch TV. Air was off in the hallway. Elevator too. Hot as a sauna. I will go back to the venue, but not that hotel.
2023년 8월에 2박 숙박함
답변 제공: Josh 님, 2023년 9월 6일
Thank you for the review about your recent stay. We hate to hear how we dropped the ball on this stay. We will bring this comments to our housekeeping staff. We hope you give us another shot in the future. Have a safe trip!

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Josh 님, 2023년 8월 29일
Thank you for the review about your recent stay! We hope to see you again in the future. Have a safe trip!

10/10 - 훌륭해요

Patricia Renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Josh 님, 2023년 8월 29일
Thank you for the review about your recent stay! We hope to see you again in the future. Have a safe trip!

10/10 - 훌륭해요

Roshanda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff was great. Hats off to these kind, hard working individuals.
2023년 8월에 1박 숙박함
답변 제공: Josh 님, 2023년 8월 29일
Thank you for the review about your recent stay! We hope to see you again in the future. Have a safe trip!

10/10 - 훌륭해요

Douglas

2023년 8월에 1박 숙박함
답변 제공: Josh 님, 2023년 8월 29일
Thank you for the review about your recent stay! We hope to see you again in the future. Have a safe trip!

10/10 - 훌륭해요

Tony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Josh 님, 2023년 8월 8일
Thank you for the review about your recent stay. We are glad to see everything worked out well for you. We hope to see you again. Have a safe trip!

2/10 - 너무 별로예요

Larryl

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible
This was the dirtiest hotel I ever stayed in and I Travel a lot. I stayed there before a couple of years ago. It was ok then. I will definitely not stay here again. The first room they gave me was out of order. The second room was dirty with water damage stains on the carpet and window coverings.
2023년 7월에 2박 숙박함
답변 제공: Josh 님, 2023년 7월 31일
Thank you for the review about your recent stay. I hate to hear how we dropped the ball on this one. I have shown these pictures to our housekeeping supervisor and we are working to ensure this doesn't happen again. We hope you give us another shot in the future to improve. Have a safe trip!

4/10 - 별로예요

Mason

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hallway carpeting was disgusting. Trash left in the hallway at night. Lobby is beautiful, but a cover up for the rest of the hotel.
2023년 7월에 2박 숙박함
답변 제공: Josh 님, 2023년 7월 21일
Thank you for the review about your recent stay. We apologize for dropping the ball on this stay. We are due for a complete renovation soon. Stop back by and see us in the future. Have a safe trip!

10/10 - 훌륭해요

C.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is wonderful! The manager and staff are super friendly and professional. The rooms are clean and very nice. It is very quiet and the breakfast is so good! This hotel is pet friendly everyone was very accommodating.
2023년 7월에 3박 숙박함
답변 제공: Josh 님, 2023년 7월 17일
Thank you for the review about your recent stay! We love seeing comments like this! We hope you come back and see us soon. Have a safe trip!

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Village atmosphere. Parking crowded but okay.
2023년 7월에 2박 숙박함
답변 제공: Josh 님, 2023년 7월 17일
Thank you for the review about your recent stay! We are glad to hear you enjoyed it. We hope you come back and visit! Have a safe trip.

6/10 - 괜찮아요

Keron

좋아요: 직원 및 서비스
40th Anniversary
2023년 6월에 2박 숙박함
답변 제공: Josh 님, 2023년 7월 7일
Thank you for the review about your recent stay. We strive for high scores so we hate to see we dropped the ball on this one. Comments help us improve the hotel for you and future guests. Hope to see you in the future!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Staff
The staff here is wonderful. Shannon, front desk receptionist, is exceptional. Everyone works really hard to make your stay as enjoyable as possible. I will stay here again in the future.
2023년 6월에 2박 숙박함
답변 제공: Josh 님, 2023년 7월 7일
Thank you for the review about your recent stay! We hope to see you again in the future! Have a safe one.

4/10 - 별로예요

Michelle

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Chirping in room ruined our last night's sleep
Everything was fine until the 4:00 am the morning of our check out. One of the detectors (smoke?) began chirping. I am a light sleeper, so there is no way I could sleep through that. I called the front desk, and the attendant said the maintenance person doesn't come in until 7:00 am. She said she would try to find a ladder and a new battery. I asked her to please call me back when she was heading up so we could be dressed. I never got a call back or heard a word from her. The detector chirped off and on until we checked out around 9:00 am. We mentioned it when we checked out and the attendant said the overnight person made a note of it but would not have been able to leave the front desk unattended to fix the problem. A call back stating this would have been nice, or the offer to relocate to another room. Neither of these was done. This experience ruined our last night.
2023년 6월에 2박 숙박함
답변 제공: Josh 님, 2023년 7월 7일
Thank you for the review about your recent stay. We hate to hear about this experience. This will be addressed with the front desk staff and the GM. We hope you give us another shot in the future to improve upon this stay. Have a safe trip!

10/10 - 훌륭해요

Laura

2023년 5월에 1박 숙박함
답변 제공: Josh 님, 2023년 5월 13일
Thank you for the review about your recent stay. We hope to see you again. Safe travels!

10/10 - 훌륭해요

HIROMASA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is equipped with a kitchen, and there are many restaurants around, which is very convenient.
2023년 3월에 16박 숙박함
답변 제공: Josh 님, 2023년 4월 8일
Thank you for the review about your recent stay. We are glad everything worked out well. We hope to see you again!

8/10 - 좋아요

christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Josh 님, 2023년 3월 21일
Thank you for the review about your recent stay. We are glad everything worked out well for you. We hope to see you again during future trips. Have a safe one!

10/10 - 훌륭해요

KEVIN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Josh 님, 2023년 4월 18일
Thank you for the review about your recent stay. We are glad everything worked out well for you. We hope to see you again. Have a safe trip!

10/10 - 훌륭해요

HIROMASA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 17박 숙박함
답변 제공: Josh 님, 2023년 4월 6일
Thank you for the review about your recent stay. We are glad everything worked out well. We hope to see you again during future trips. Have a safe one.

8/10 - 좋아요

James

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean and employees kind. The rooms are a little dated, but the beds were comfy and water pressure was great! Very convenient to restaurants!
2023년 3월에 1박 숙박함
답변 제공: Josh 님, 2023년 3월 21일
Thank you for the review about your recent stay. We are glad most everything worked out well for you. Thankfully, the hotel is due for a renovation soon. Come back and see us soon!

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Josh 님, 2023년 3월 17일
Thank you for the review about your recent stay! We are glad everything worked out well. We hope to see you again. Have a safe trip!

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 3월에 2박 숙박함
답변 제공: Josh 님, 2023년 3월 14일
Thank you for the review about your recent stay! We are glad to hear everything worked out well. We hope to see you again soon. Have a safe trip!

10/10 - 훌륭해요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: Josh 님, 2023년 3월 13일
Thank you for the review about your recent stay! We are glad everything worked out well. We hope to see you again during future trips. Have a safe one!

4/10 - 별로예요

Derek

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
When we checked in,
2023년 2월에 3박 숙박함
답변 제공: Josh 님, 2023년 3월 12일
Thank you for the review about your stay. We apologize for for any issues that occurred. The review has been left blank so I’m unaware of any specific details. We hope you give us another shot so that we may increase that score. Hope you have a safe trip!

4/10 - 별로예요

Glenda 님, ringgold

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tried to call for over an hour to make sure that I had a reservation, no one ever answered. Check in process was long. Hallway dirty with nasty towels in hallway. Once in the room there was not a remote. Called down to front desk and no one answered, so had to go back down to get the remote.
2022년 12월에 1박 숙박함

8/10 - 좋아요

Neeley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
aaaaaa
2022년 11월에 1박 숙박함

8/10 - 좋아요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
83F in room...yikes!
Thermostat not working in room. Associate never notified maintenance as promised and had to switch rooms.
2022년 10월에 4박 숙박함

8/10 - 좋아요

Samantha

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Nice Place/Bad Service
Nice, especially for the price. Staff was not at desk, nor friendly. Seemed put out that we were checking in.
2022년 10월에 1박 숙박함