정자

아메리카스 베스트 밸류 인 & 스위트 사우스헤이븐 멤피스 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 137개 이용 후기 중 79개" "
평점 8 - 좋아요. 137개 이용 후기 중 36개" "
평점 6 - 괜찮아요. 137개 이용 후기 중 15개" "
평점 4 - 별로예요. 137개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 137개 이용 후기 중 4개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 1박 숙박함

10/10 - 훌륭해요

Expedia Virtual

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and friendly
2021년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Nice hotel, just needs better housekeeping.
Room looked, great, modern, friendly staff, but there were stains on the bed sheets, walls, furniture...
2021년 4월에 1박 숙박함

10/10 - 훌륭해요

Benito

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함
답변 제공: Tony patel 님, 2021년 3월 3일
Dear Benito Thank you so much for the Perfect 10 review. I am delighted that you enjoyed your stay. Thank you for staying with us.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
Rooms were big and roomy, had a good set up for long stays. Fridge, full size microwave, two burner stove top and kitchen sink and cabinets.
2021년 2월에 1박 숙박함
답변 제공: TONY PATEL 님, 2021년 2월 26일
Thank you for staying with us. We look forward to your next visit.

8/10 - 좋아요

Lauren

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 2월에 1박 숙박함
답변 제공: Tony patel 님, 2021년 2월 12일
Thank you for staying with us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice newer hotel located right off of the highway with a great rate
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room as expected... very nice and clean.. Xoxoxo
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

Rob 님, Ohio

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice, clean room. Staff were all friendly and helpful
2018년 10월에 1박 숙박함

8/10 - 좋아요

Wendy 님, Australia

좋아요: 직원 및 서비스, 객실의 편안함
friendly reception staff
We were met by friendly staff. The room looked good and enough space to move around. The cleanliness left a bit to be desired but the bed was clean and comfortable. Close to options of different restaurants. Traffic noise wasn’t an issue. We did have a noisy patron in the room above us but I didn’t call and complain because it was between midnight and 2 am. I was wanting to use the laundry facilities which I believe are owned by someone else,I was advised that the dryer wasn’t working but after placing my clothes,powder and money in the washing machine,I discovered that this wasn’t working either. Reception did refund my money. The breakfast was very basic. Overall the friendly staff make my rating as high as it is.
2018년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
So dirty...
The hotel is updated, the staff is very friendly, the room was comfortable, so the fact that it was so dirty was very disappointing. The shower had hairs all over it and the space under the bathroom sink was extremely dirty. You could tell it hadn’t been swept in a while. The kitchenette counters had crumbs all over. There’s no reason for such simple things to be overlooked.
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

Eddie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was nice and quiet.
2018년 9월에 1박 숙박함
답변 제공: ABVI 님, 2018년 9월 26일
Thank you so very much for visiting us and enjoying your stay. It was truly our pleasure in serving you to make it a memorable one.

8/10 - 좋아요

실제 이용하신 고객

Very Pleasant Stay
Excellent!
2018년 9월에 1박 숙박함
답변 제공: ABVI 님, 2018년 9월 26일
We thank you for your stay and your feedback

8/10 - 좋아요

실제 이용하신 고객

Very Good
2018년 9월에 2박 숙박함
답변 제공: ABVI 님, 2018년 9월 26일
We thank you for your stay and your feedback

8/10 - 좋아요

Alicia 님, Southaven MS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff nice hotel close to everything around.
2018년 9월에 2박 숙박함
답변 제공: ABVI 님, 2018년 9월 26일
We thank you for your stay and your feedback

10/10 - 훌륭해요

alice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: ABVI 님, 2018년 9월 26일
We thank you for your stay and your feedback

10/10 - 훌륭해요

Talmage

Very nice well kept property... our room was immaculate and comfortable.
2018년 9월에 1박 숙박함
답변 제공: AVBI 님, 2018년 9월 26일
We thank you for your stay and your feedback

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was great. It was just a little hard to find
2018년 8월에 1박 숙박함
답변 제공: ABVI 님, 2018년 9월 26일
We thank you for your stay and your feedback

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: ABVI 님, 2018년 9월 26일
We thank you for your stay and your feedback

6/10 - 괜찮아요

Diane 님, Arkansas

좋아요: 숙박 시설 상태 및 시설
It looked fairly new or recently remodeled. I like the rooms and the ac worked well. We stayed two nights the second night they must have fumigated it for pests. It was so strong we left to not get a headache from the smell. The room looked clean on first glance. But in between the beds and the kitchen sink counter were not wiped down. Oily telephone and ice tray. Breakfast was bagel with no cream cheese, orange juice with a fly in it and coffee with no substitute sweetener.
2018년 8월에 2박 숙박함
답변 제공: ABVI 님, 2018년 9월 26일
We thank you for your feedback and assure you that we act immediately on any situation brought to our attention.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel. Nice front desk people.
Really appreciate the late night check-in. I was exhausted.
2018년 8월에 1박 숙박함
답변 제공: ABVI 님, 2018년 9월 26일
Thank you so very much for visiting us and enjoying your stay. It was truly our pleasure in serving you to make it a memorable one.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service Dog
I have a service dog and you placed me in a handicap room without asking. Excellent! I really enjoyed being given this type of treatment Thank you.
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was nice especially for the price. Don’t expect much for the continental breakfast. Basically only had two kinds of cereal, a few pastries, and toast.
2018년 6월에 1박 숙박함
답변 제공: Vijay 님, 2018년 6월 30일
We thank you for your stay and your feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel room was filthy. The room had not been dusted, the floors had not been swept up, there was blood and makeup on the pillows, the bed smell like it was just sprayed with deodorizer instead of washing the sheets and the continental breakfast was pathetic.
2018년 6월에 1박 숙박함
답변 제공: Vijay 님, 2018년 6월 11일
You posted Anonymous and did not make Manager or front desk aware on any of your concerns so we are at a loss on your feedback. Anyone including me would have refused to stay if all you stated was of concern to you. Management and staff pride in providing clean and comfortable accommodation which is evident from many positive reviews we have received.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were nice, with great decor. The manager and staff were helpful and friendly. House keeping did not clean my room all day. Came back to the room and the room was the same as I left it, with no towels to use. My key did not work to my room nor for the entrance into the facility.
2018년 5월에 2박 숙박함
답변 제공: Vijay 님, 2018년 6월 3일
We thank you for your stay and regret inconvenience. Since you have posted anonymous, we are unable to check your date of stay with housekeeping report. Regardless, staff would have immediately attended to any shortfalls and/or requirements if you had brought it to their attention.

8/10 - 좋아요

Sherri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함
답변 제공: Vijay 님, 2018년 6월 1일
We thank you for your stay and your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel. The accommodations were Superior, the staff was friendly, receptive, and ready to help at every turn.
2018년 5월에 7박 숙박함
답변 제공: Vijay 님, 2018년 5월 17일
Thank you so very much for visiting us and enjoying your stay. It was truly our pleasure in serving you to make it a memorable one.

6/10 - 괜찮아요

Justin 님, Arkansas

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Room was nice. Had a small kitchen in it but that is it. No pots,pans,dishes. 3 people in room and had to go get another towl. Next day when cleaned, only left 2 towls again. Breakfast is toast an frosted flakes, no joke. Pool was dirty and greenish in color, 1 reason we booked here so son could swim after playing baseball all day. Had to go to a teamates hotel to swim with them in their hotels pool. Water pressure was bad in shower but sink pressure was good. Had to go to fromt desk to get ice for room. The area around this hotel is dirty, trash everywhere. It isnt the hotels fault for this, but it is the resturants parking lots around this hotel that have a cleaning issue. That is the type of area you are in. The further you go down past this hotel on main road away from Imterstate it gets scetchy quick. Now the other side of the interstate looks like a completly different town. Hey, this hotel wasnt bad priced and i would stay/sleep there again. Wouldnt do much hanging out there though.
2018년 5월에 2박 숙박함
답변 제공: Vijay 님, 2018년 5월 16일
We thank you for your stay and feedback. That was algae in the pool turning it green and we are due to open pool around Memorial Day after treatment and cleaning. High wind may have brought some of the paper from area hotels. We offer continental breakfast which includes juices, milk, muffins, cinnamon rolls, bagels, danishes, bread, coffee, etc.

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
My friends and I were very pleased with our stay. Our room was very comfortable, and spacious. I wI'll definitely stay again.
답변 제공: Vijay 님, 2018년 5월 8일
Erica, your presence was one of kind to remember for our staff enabling them to serve your friend and you with joy. We miss you both so come back soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
little things
Would have been awful hard to find without a GPS. Look close when you get close. Strange that the hotel didn't have a hotel directory so no help on looking for eating places, hotel rules, etc. Asked at the desk and all the advice they had to offer was tune to channel 7 for a channel list. Pretty strange. Everything else fine.
2018년 5월에 1박 숙박함
답변 제공: Vijay 님, 2018년 5월 6일
We thank you for your stay and regret inconvenience caused to you. Corrective measure have been taken to ensure guest satisfaction and convenience.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
It was ok could have been better if the young lady at the front desk had a better attitude.
답변 제공: Vijay 님, 2018년 5월 5일
We thank you for your stay and your feedback. Unfortunately you posted anonymously so unable to determine date, time and person on duty. We continuously train our staff to ensure customer satisfaction. We will reiterate this policy.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Memphis Overnight
Everything was just fine. It wasn’t overly fancy and we didn’t expect it to be. The breakfast could have had more protein options.
답변 제공: Vijay 님, 2018년 5월 2일
We thank you for your stay and your feedback.

10/10 - 훌륭해요

Avi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Vijay 님, 2018년 4월 30일
Management and staff take pride in our hotel and very pleased to note that you enjoyed your stay at our hotel.

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Vijay 님, 2018년 4월 30일
Management and staff take pride in our hotel and very happy to note that you enjoyed your stay and your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: abvi 님, 2018년 4월 25일
Thanks

6/10 - 괜찮아요

Softball Mom

좋아요: 청결 상태
별로예요: 객실의 편안함
beds uncomfortable and very weird smell.
The stay was fine. The price was great! We were there for a softball tournament and only needed a place to sleep that night. It was definitely fine for our needs, however, their was a very weird smell. Smelled like alcohol that had been tried to be cleaned up. The refrigerator in our room did not work, but the small one did work. The large fridge had a very bad smell only when open, not in the room. Also, there seemed to be some loud people on our hallway. Also "free breakfast" was cereal and bagels- we are used to "hot meals". Staff was nice.
2018년 4월에 1박 숙박함
답변 제공: ABVI 님, 2018년 4월 25일
Thanks for your comments.

10/10 - 훌륭해요

Chauntay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Frequent Traveler
My stay here is always good. Very quiet. The only con to this hotel is their breakfast selection.
답변 제공: ABVI 님, 2018년 4월 18일
Thanks Chauntay, better breakfast is coming this summer.

4/10 - 별로예요

Kenny 님, Arkansas

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely disappointing to say the least.
I usually do not give overall bad ratings for anyplace I have stayed at, but this hotel was horrible. Let us start with when I first arrived to check in. I had to wait close to 10 minutes for anyone to even show up at the front desk, but once Eric finally showed up, he was very courteous during the check in process. There was a large dry erase board in the lobby that had a message written on it saying it was a "totally smoke free facility, but as a courtesy you CAN smoke at the back of the building. Well, it should have specified OUTSIDE the back of the building because the entire lobby area smelled like a huge ashtray. Now, let us speak of the room itself. The bathroom smelled even worse than the lobby, although it appeared "clean". . My wife and I literally had to spray perfume in the bathroom in order to actually use it. When I opened the refrigerator door to put some sodas inside it, it felt more like a heater inside than a refrigerator, and it smelled even worse than the bathroom and lobby did. So needless to say, we did NOT use the refrigerator, nor did we leave the bathroom door open. And that bed was so hard, imagine concrete with a think quilt on top. The only positive was that the air conditioning unit worked great. Oh, there was NO information of any kind in the room pertaining to checkout, wi-fi, local places to eat, etc. Over the past 30 years, my wife and I have stayed at many different hotels/motels and this one was without a doubt the absolute WORST ever.
2018년 3월에 1박 숙박함
답변 제공: ABVI 님, 2018년 4월 25일
Thanks for your comments, we hope that you never have to experience anything as horrific as you did here.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Right price but breakfast was lacking
Average hotel and the price was right for our quick stay but the "free breakfast" was nothing to rave about (no yogurt or fruit; just toast, mini muffins and cereal). If in the area again we'd spend more and stay elsewhere with a hot and cold breakfast.
답변 제공: Vijay 님, 2018년 4월 30일
We thank you for your stay and noted your feedback.

10/10 - 훌륭해요

Tanjia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My Memphis!
The staff the friendly and the rooms where clean.
2018년 2월에 4박 숙박함
답변 제공: ABVI 님, 2018년 3월 22일
Thanks Tanjia

6/10 - 괜찮아요

Nana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near Memphis
Overall and for the price absolutely fine. Try to get on the back and maybe it will be quieter. There was an odd smell on the second floor. Don’t know what it was. No water pressure for shower. But honestly, even though it doesn’t sound it, it was fine. Particularly roomy!!! Pleasant people!!!!
2018년 3월에 1박 숙박함
답변 제공: Vijay 님, 2018년 4월 30일
We thank you for your stay and noted your feedback. Odd smell possible some one warming up their food in microwave. Water pressure was found to be fine but will continuously monitor.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Affordable
The price was great! The hotel itself was great, but the walls were very thin. I could heard people going in and out off there rooms all night.
2018년 3월에 1박 숙박함
답변 제공: Vijay 님, 2018년 4월 30일
We thank you for your stay and feedback. Sorry about the noise from other guest.

10/10 - 훌륭해요

DyAnn 님, from Minnesota

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gem hotel near memphis
This hotel is only two year old! The bedroom area is very spacious and the kitchen section has a good sized refrigerator, microwave and electric burners for easy cooking right here in my hotel room. I will stay here again on my next drive along Interstate 55!
2018년 3월에 1박 숙박함
답변 제공: Vijay 님, 2018년 4월 30일
Management and staff take pride in our hotel and happy to note that you enjoyed your stay as well as your feedback.

6/10 - 괜찮아요

Valeria

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Compliant officer MS Departmentof corrections
The facility is in a great area. An amazing lady checked us in with vibrant spirit. The room was very nice however thewater pressure was low with no hot water like i prefer. I would recommend this hotel because of the amazing lady that checked us in.
2018년 3월에 1박 숙박함
답변 제공: ABVI 님, 2018년 3월 20일
Thanks Ms. Valeria, we do apologize that the water temp did not get to where you wanted it to be.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I love it all room was lovely got unexpected surprise with a kitchen in room which great especially traveling with my 9month baby
2018년 3월에 1박 숙박함
답변 제공: ABVI 님, 2018년 3월 20일
Thanks

10/10 - 훌륭해요

Curtis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
Wonderful