해변/바다 전망

컴포트 인 & 스위트 데이토나 비치 - 바닷가 숙소 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1016개 이용 후기 중 510개" "
평점 8 - 좋아요. 1016개 이용 후기 중 264개" "
평점 6 - 괜찮아요. 1016개 이용 후기 중 115개" "
평점 4 - 별로예요. 1016개 이용 후기 중 68개" "
평점 2 - 너무 별로예요. 1016개 이용 후기 중 59개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

Cynthia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Nicole 님, 2024년 3월 26일
We appreciate your feedback and are sorry to hear that your experience fell short of expectations. We take all feedback seriously and will use it to improve our services. If there's anything specific you'd like us to address, please let us know. We hope to have the opportunity to better serve you in the future.Sincerely,Nicole HayesGuest Services Manager

8/10 - 좋아요

Nilsa

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It is in an accessible area to walk on the beach. The cleaning is not very good, my floor was dirty and I called the front desk twice and no one came to clean it. The breakfast buffet was good.
2024년 3월에 3박 숙박함
답변 제공: Nicole 님, 2024년 3월 25일
Dear Nilsa,Thank you for taking the time to share your feedback following your recent stay with us. Your comments are invaluable to us as they help us identify areas where we need to improve and where we are succeeding in meeting our guests' expectations.We are pleased to hear that you enjoyed the accessibility of our location, allowing you to easily access the beach. However, we are deeply sorry to learn about the shortcomings you experienced regarding the cleanliness of your room. It is unacceptable that your floor was not up to the standards we strive to maintain, and we sincerely apologize for any inconvenience this may have caused you. Your feedback regarding the lack of response from our housekeeping team is concerning, and we will address this issue with our staff to ensure that such oversights do not occur in the future.On a positive note, we are glad to hear that you enjoyed our breakfast buffet. Your satisfaction with this aspect of your stay is important to us, and we are delighted that it met your expectations.Please accept our sincerest apologies once again for the inconvenience you experienced. We truly value your feedback, and we are committed to taking the necessary steps to improve our services and ensure that all our guests have a comfortable and enjoyable stay with us.Should your travels bring you back to the area, we hope you will give us another opportunity to provide you with the exceptional experience you deserve. Thank you for choosing to stay with us, and we appreciate your understanding and patience.Sincerely,Nicole HayesGuest Services Manager

6/10 - 괜찮아요

Brian

좋아요: 직원 및 서비스
Location was great property was outdated.
2024년 3월에 2박 숙박함
답변 제공: Nicole 님, 2024년 3월 25일
Dear Brian,Thank you for sharing your feedback following your recent stay with us. Your comments are truly appreciated as they help us understand our guests' experiences better and identify areas where we can make improvements.We're pleased to hear that you found our location convenient. However, we regret to learn that you found our property outdated. We understand that modern amenities and aesthetics are important considerations for our guests, and we apologize if we did not meet your expectations in this regard.We want to assure you that we take guest feedback seriously, and we continuously strive to enhance our facilities to provide a more comfortable and enjoyable stay experience for our guests. In fact, we have undergone a remodeling process not that long ago to update our property. While we may not be everyone's immediate choice for updated accommodations, we are committed to ensuring that our guests have a pleasant and satisfying stay with us.Your feedback is invaluable to us, and we will use it constructively as we continue to evolve and improve our offerings. We hope that you will consider staying with us again in the future, giving us the opportunity to showcase the positive changes we have made.Once again, thank you for choosing to stay with us, and we appreciate your honest feedback.Warm regards,Nicole HayesGuest Services Manager

6/10 - 괜찮아요

Elizabeth

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Nicole 님, 2024년 3월 25일
Dear Elizabeth,Thank you for taking the time to share your feedback following your recent stay with us. Your input is invaluable to us as we continuously strive to improve our services and enhance the experiences of our guests.We're glad to see that overall, your stay met your expectations. However, we also recognize that there may have been aspects of your experience that fell short of your expectations, leading to a 3 out of 5 review.We would greatly appreciate it if you could provide us with more details regarding your stay and the areas where we could have improved. Your insights will help us address any issues and make necessary adjustments to ensure a more satisfying experience for our guests in the future.Thank you once again for choosing to stay with us. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Nicole HayesGuest Services Manager

10/10 - 훌륭해요

Brittany

2024년 3월에 3박 숙박함
답변 제공: Nicole 님, 2024년 3월 24일
Hello Brittany,Thank you for your excellent rating! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. If there's anything specific that made your stay memorable or if you have any suggestions for how we can continue to exceed your expectations, please feel free to let us know. We look forward to welcoming you back for another fantastic stay in the future!With kind regards,Nicole HayesGuest Services Manager

8/10 - 좋아요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2024년 3월에 1박 숙박함
답변 제공: Nicole 님, 2024년 3월 22일
Dear Shannon,Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an overall positive experience during your stay at Comfort Inn and Suites Daytona.Your rating of 4 out of 5 is greatly appreciated, and we are glad that you found your stay enjoyable. At the same time, we are always striving to provide the best possible experience for our guests, and we would like to understand how we can further improve.If there are any specific areas where you feel we could enhance our services or amenities to earn a higher rating from you in the future, we would love to hear your suggestions.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for another excellent stay in the near future.Warm regards,Nicole HayesGuest Services Manager

10/10 - 훌륭해요

Donna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to the beach!
2024년 3월에 1박 숙박함
답변 제공: Nicole 님, 2024년 3월 15일
Dear Donna,Thank you for your wonderful review and for choosing to stay with us at Comfort Inn and Suites Daytona during your recent visit to the area!We're thrilled to hear that you found our hotel to be convenient to the beach. Providing our guests with easy access to the beautiful surroundings is one of our top priorities, and we're delighted that our location met your expectations.We hope you had a fantastic time exploring the beach and all the attractions nearby. If there's anything else we can assist you with or if you plan to visit again in the future, please don't hesitate to reach out.Thank you once again for your positive feedback, and we look forward to welcoming you back for another wonderful stay!Sincerely,Nicole HayesGuest Services Manager

10/10 - 훌륭해요

ADAM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in a 2 queen with kitchenette. Fantastic room. Spacious, nice balcony and 2 large closets.Other reviews regarding low water pressure in shower are accurate however that is not enough to deter me from returning. You will hear music from the neighbouring bar but it is not out of control. We slept thru it just fine. Nikki at the front desk was amazing to deal with. We will be back for sure
2024년 3월에 3박 숙박함
답변 제공: Nicole 님, 2024년 3월 15일
Dear Adam,Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your stay in our 2 queen room with a kitchenette. It's wonderful to know that you found the room to be fantastic, spacious, and equipped with amenities like a nice balcony and two large closets.We appreciate your understanding regarding the water pressure issue in the shower and are glad that it did not detract from your overall experience. Your comment about the neighboring bar's music is noted, and we're pleased that it did not disrupt your restful sleep.We're especially delighted to hear that Nikki at the front desk provided you with amazing service. We will be sure to pass along your kind words to her and the rest of our team.Thank you for choosing to stay with us, and we can't wait to welcome you back on your next visit! If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Warm regards,Nicole Hayes Guest Services Manager

10/10 - 훌륭해요

j

2024년 3월에 1박 숙박함
답변 제공: DZ 님, 2024년 3월 27일
thank you ! gald you enjoyed your stay Comfort Inn & Suites Daytona Oceanfront

10/10 - 훌륭해요

Angel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great. Room was clean. Staff was friendly.
2024년 2월에 1박 숙박함
답변 제공: Nicole 님, 2024년 3월 5일
Thank you, Angel, for taking the time to share your experience with us! We're thrilled to hear that you found our location convenient and our rooms clean. Providing excellent service and maintaining a friendly atmosphere is always our top priority. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay!Sincerely,Nicole HayesGuest Services Manager

10/10 - 훌륭해요

Davin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay. property was nice and super close to food and shopping
2024년 2월에 2박 숙박함
답변 제공: Nicole 님, 2024년 3월 5일
Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay with us and enjoyed our property. We strive to provide a comfortable and convenient experience for all our guests, and we're delighted that our location near food and shopping added to your enjoyment. We hope to welcome you back again soon!Sincerely,Nicole HayesGuest Services Manager

10/10 - 훌륭해요

Deb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A little testersunt next store was perfect for New Years Eve party Good food and service was wonderful
2023년 12월에 1박 숙박함
답변 제공: DZ 님, 2024년 3월 1일
thank you for your kind review

4/10 - 별로예요

Sheri

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
After paying for 2 nights, Not happy I had to pay another $40 to park in the hotel lot. Will not go back.
2024년 2월에 2박 숙박함
답변 제공: dz 님, 2024년 2월 29일
we appreciate you feedback. ocean front hotels in the area charge for parking

4/10 - 별로예요

Bobbie Jo

별로예요: 직원 및 서비스
2024년 2월에 4박 숙박함
답변 제공: dz 님, 2024년 2월 29일
we appreciate your feedback

8/10 - 좋아요

Mary

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: dz 님, 2024년 2월 23일
thank you for you feedback we apprecaite your business

4/10 - 별로예요

florangel

2024년 2월에 1박 숙박함
답변 제공: DZ 님, 2024년 3월 21일
thank you for the feeback plaease feel free ot call us to discuss further

10/10 - 훌륭해요

karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to restaurants.
2024년 2월에 1박 숙박함
답변 제공: dz 님, 2024년 2월 20일
thank you for stayong with Us

8/10 - 좋아요

Deb

별로예요: 숙박 시설 상태 및 시설
Lobby was very clean, but other area did not seem to have been cleaned
2024년 2월에 4박 숙박함
답변 제공: Nicole 님, 2024년 2월 10일
Dear Deb,Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you experienced due to the cleanliness of certain areas not meeting your expectations.Maintaining a high standard of cleanliness throughout our entire property is of utmost importance to us, and we regret that we fell short in this instance. Rest assured, we take your feedback seriously, and we will address this with our housekeeping team to ensure that all areas of the hotel are thoroughly cleaned and maintained to the highest standards at all times.Your feedback is invaluable to us as it helps us identify areas for improvement and take corrective actions to enhance the overall guest experience. We appreciate your understanding and patience in this matter and we certainly hope that you will give us an opportunity to make it up to you in the future. It's our utmost priority to ensure that each guest receives the exceptional hospitality and service they deserve.We look forward to welcoming you back and providing you with the outstanding experience you expect and deserve.Sincerely,Nicole HayesGuest Services Supervisor

4/10 - 별로예요

Tammy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pro's Nice view, soft pillows.Good water pressure in shower. Con's sheets had small driplets of blood, bugs stains. Refrigerator did not work. Microwave was dirty. Toothpaste splatters all over kleenex box and mirror. Pubic hairs in shower. Furniture was dirty. Balcony / chairs were dirty. Overall heavy cleaning needed in the room. Commode leaks and would radomly run water to fill. Could hear neighbor's clearly through the walls. Chunks missing out of floor tiles. Used lotion container left on sink. Told desk employee about maintenace issues, didn't even write it down just said ok. For 400.00 plus per night for 1 person, I expected to get a clean room with working a working fridge. Did not use anything else from hotel. Parking was extremely difficult as parking lot is very small. Very tight to get a long vehicle in lot. Also, have to pay 15 plus tax per night to park your vehicle. I feel Extremely Disappointed and Overcharged. Was a tital rip off.
2024년 1월에 2박 숙박함
답변 제공: DZ 님, 2024년 2월 2일
thnak you for your detailed feedback we will share with our team

10/10 - 훌륭해요

Ruo Yun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Nicole 님, 2024년 1월 30일
Good Evening Ruo,Thank you so very much for taking the time to fill out our online survey. We appreciate when our guests communicate with us so we can better serve you. It is so great to know that you enjoyed your stay here with us at Comfort Inn and Suites Daytona. We have such a great team here and we work hard to create an environment that our guests essentially want to return back to. We hope to see you again sooner rather than later. Until then, we wish you well. Take care.Sincerely,Nicole HayesGuest Services Manager

4/10 - 별로예요

james

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very poor, kept building in a great location right on the beach
2024년 1월에 1박 숙박함
답변 제공: Nicole 님, 2024년 1월 29일
Good Morning James,Thank you for taking the time out to fill out our survey. I do apologize that we did not meet your standards. We have such a great team here and we work so hard to create an environment that our guests want to return back to. This is why we like to hear from our guests so we can make the necessary adjustments and or improvements that can help us be the best that we can be. We really hope to see you in the future so we can properly host you. Until then, we wish you well. Take care James.Sincerely,Nicole HayesGuest Services Manager

10/10 - 훌륭해요

Jackson

2024년 1월에 3박 숙박함
답변 제공: DZ 님, 2024년 3월 21일
thank you fo staying with us !!

4/10 - 별로예요

jeffery

가족 여행
별로예요: 청결 상태, 직원 및 서비스
2024년 1월에 4박 숙박함
답변 제공: DZ 님, 2024년 1월 18일
we thank you for your feedback. please call us if you have more detail to share

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Central to everything
2023년 12월에 1박 숙박함
답변 제공: DZ 님, 2024년 1월 10일
we thank you for your feeback

10/10 - 훌륭해요

Kelly

2024년 1월에 1박 숙박함
답변 제공: Murray F. (AGM) 님, 2024년 1월 8일
Thanks for your 5 star review!

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for allowing us to stay there and a wonderful place
2024년 1월에 1박 숙박함
답변 제공: Murray F. (AGM) 님, 2024년 1월 8일
Thank you for choosing us and for your kind words! We're glad to hear that you had a wonderful experience staying with us.

10/10 - 훌륭해요

Carlos 님, LOXAHATCHEE

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bedroom floor are not kept clean.
2023년 12월에 2박 숙박함
답변 제공: DZ 님, 2024년 1월 10일
we thank you for the nice survey

4/10 - 별로예요

Caren

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Floors dirty. Trash can dirty. Check in was out of line. Girl was acting weird. I would not stay again.
2023년 12월에 2박 숙박함
답변 제공: Murray F. (AGM) 님, 2024년 1월 7일
Thank you for your candid and detailed feedback.

8/10 - 좋아요

Fe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: DZ 님, 2024년 1월 10일
we thank you for the survey

10/10 - 훌륭해요

Gloria 님, Saint cloud

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved my view right on the ocean!! The breakfast was uhhh. Cold ,soggui eggs, oily sausage!! And workers didnt even answer to a question!! Just ignored me!! Had to ask 2 people for silverware!! Sad they made it worse!! But over-all the hotel is good would go back!!
2023년 12월에 1박 숙박함
답변 제공: DZ 님, 2024년 1월 31일
thank you for staying with us!!!

10/10 - 훌륭해요

Claribel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved our room
Staff was friendly. Day time lady could have been somewhat friendly, did not even acknowledge us. The young lady in the evening that checked us in was very polite and friendly. Also Christmas morning the young man working.
2023년 12월에 4박 숙박함
답변 제공: dz 님, 2023년 12월 27일
thank you for the great feedback. we appreciate that you choose to stay with us. Comfort Inn & Suites Daytona Ocean Front

10/10 - 훌륭해요

Philip A

2023년 12월에 1박 숙박함
답변 제공: DZ 님, 2023년 12월 21일
thank you for the nice review

6/10 - 괜찮아요

Lindsay

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property overall was conveniently located and staff were nice. It wasn’t the cleanest, but it could have been worse. I was most frustrated with the fact that I booked online for one price and then got charged the second day of our stay with the whole cost, plus $64 for parking that was not an upfront charge.
2023년 12월에 4박 숙박함
답변 제공: Murray F. (AGM) 님, 2023년 12월 17일
Thanks so much for your candid and detailed feedback!

8/10 - 좋아요

lorraine

가족 여행
좋아요: 편의 시설/서비스
There were many very large trucks that made parking a nightmare Staff treated us great especially Nichole
2023년 12월에 2박 숙박함
답변 제공: Murray F. (AGM) 님, 2023년 12월 17일
Thanks so much for your feedback!

6/10 - 괜찮아요

Loraine

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Esta bien. Limpio
2023년 12월에 2박 숙박함
답변 제공: Murray F. (AGM) 님, 2023년 12월 12일
Thanks for your feedback!

8/10 - 좋아요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Murray F. (AGM) 님, 2023년 12월 12일
Thanks for your feedback!

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Murray F. (AGM) 님, 2023년 12월 12일
Thanks so much for your 5 star review!

10/10 - 훌륭해요

james

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s next door to the Ocean Deck, one of our favorite places on this earth! Walked to the Peabody Auditorium for a concert. Great location!
2023년 12월에 1박 숙박함
답변 제공: Nicole 님, 2023년 12월 10일
Thank you for taking the time to fill out our online review. We appreciate all of the feedback that we receive. We are so happy that you enjoyed your stay and we certainly hope to see you again in the near future. Until then, we wish you and your family Happy Holidays.Sincerely,Nicole HayesGuest Services Manager

2/10 - 너무 별로예요

Timothy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Nicole 님, 2024년 2월 7일
Timothy,we would like to express our regret that your experience did not meet your expectations. Unfortunately, without having more details on your concerns I am unable to address them at this time. We use our guests feedback as a tool to help us adjust or improve on certain issues that may come up. Our goal is always to ensure our customers have a positive experience, and we appreciate any feedback that helps us achieve that. We hope to see you again in the near future so we can properly host you. Sincerely,Nicole HayesGuest Services Manager

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스
Room was clean and spacious. Wonderful ocean view. I didn't know there was a bar next door when I booked. I could hear the music with the sliding door closed. Thankfully I had ear plugs. This was an early December stay. I can see it being kinda crazy during March for college spring break.
2023년 12월에 1박 숙박함
답변 제공: Murray F. (AGM) 님, 2023년 12월 7일
Thanks so much for your feedback, we look forward to welcoming you back for any future travels!

10/10 - 훌륭해요

Roger

2023년 11월에 3박 숙박함
답변 제공: DZ 님, 2023년 12월 27일
thank you for the great feedback. we appreciate that you choose to stay with us. Comfort Inn & Suites Daytona Ocean Front

10/10 - 훌륭해요

john marcella

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean and the staff was very friendly
2023년 11월에 2박 숙박함
답변 제공: Murray F. (AGM) 님, 2023년 12월 5일
Thanks so much for your 5 star review!

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Nicole 님, 2023년 12월 3일
Thank you for taking the time to fill out our online survey and giving us a 8 out of 10. We certainly do appreciate it. we are glad that you enjoyed your stay and we hope to see you again soon. We wish you and your family Happy Holidays.Sincerely,Nicole HayesGuest Services Manager

8/10 - 좋아요

Stacy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Murray F. (AGM) 님, 2023년 12월 5일
Thanks for your feedback!

8/10 - 좋아요

Natacha

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast need improvement , staff was very nice and helpful, clean rooms
2023년 11월에 11박 숙박함
답변 제공: Murray F. (AGM) 님, 2023년 11월 29일
Thanks so much for your feedback!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Murray F. (AGM) 님, 2023년 12월 17일
Thanks so much for your 5 star review!

6/10 - 괜찮아요

Ruth

연인과의 여행
The staff is excellent. The property itself must have been here for quite a long time, and the rooms definitely need to be updated.
2023년 11월에 2박 숙박함
답변 제공: Murray F. (AGM) 님, 2023년 11월 28일
Thanks for your feedback regarding your stay.

4/10 - 별로예요

Kenneth

2023년 11월에 1박 숙박함
답변 제공: Murray F. (AGM) 님, 2023년 12월 17일
Thanks for your feedback!

10/10 - 훌륭해요

Allen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to Main Street.
2023년 11월에 1박 숙박함
답변 제공: Murray F. (AGM) 님, 2023년 11월 28일
Thanks so much for your 5 star review, we look forward to welcoming you back!

10/10 - 훌륭해요

Ranveig

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Ble møtt av fantastiske ansatte i resepsjonen, fikk til og med sjekket inn tidlig og oppgradert rom. Rommet var stort og fint, men gulvet var så skittent at vi ikke kunne gå uten sko- ble veldig skitne på bena. Forstår at det blir mye sand, men gulvet var helt seigt. Komfortable senger, flott utsikt. En del spisesteder i grei gangavstand. Dessverre var mange stengt. Litt skummelt område, mange streifere. Hadde planlagt å bruke hotellet som base for dagsturer, og det passet fint. Hadde fine turer til blant annet Mount Dora og DeLand. Frokosten var ikke mer enn grei, spesielt når vi hadde 5 netter. En av frokostvertene var veldig påpasselig og fylte på etterhvert før alt gikk tomt, hun andre tror vi helst ville vært et annet sted- ble nesten sur da jeg avbrøt henne mens hun satt og så på mobilen sin, for å spørre om hun kunne fylle på mer mat, da det var tomt før kl 9. Housekeeping var veldig hyggelige og rengjorde rommet oftere enn vi fikk beskjed om, de kom også og byttet håndklær ofte. Så alt i alt et fint opphold.
2023년 11월에 5박 숙박함
답변 제공: Nicole 님, 2023년 11월 25일
Good Evening,Thank you for taking the time to fil out our online review. We certainly appreciate your feedback and we will use it to make the necessary changes and adjustments moving forward. We have a great team here and we work really hard to create an environment that our guests want to return back to. We are glad you enjoyed your stay and we hope to see you again soon.Sincerely,Nicole HayesGuest Services Manager