로비

퀄리티 인 여행 후기

2.5 out of 5
퀄리티 인
1825 Harrisburg Pike, Carlisle, PA

이용 후기

6.6
평점 10 - 훌륭해요. 399개 이용 후기 중 70개" "
평점 8 - 좋아요. 399개 이용 후기 중 117개" "
평점 6 - 괜찮아요. 399개 이용 후기 중 100개" "
평점 4 - 별로예요. 399개 이용 후기 중 69개" "
평점 2 - 너무 별로예요. 399개 이용 후기 중 43개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

4/10 - 별로예요

MICHAEL

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bathroom was pretty gross, the carpet was unvacuumed and the room had a lot of dust. And I haven't seen a non-HD TV in a long time. I'm not a picky person, but for close to $200 a night, I want something that doesn't suck. Overall, the place looked like a dump. The management obviously doesn't spend any money on upkeep and their idea of cleanliness is certainly not mine. I won't be back.
2024년 4월에 2박 숙박함
답변 제공: FK 님, 2024년 4월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If there is a problem with your room, please notify the front desk during your stay so that we may correct the problem or move you to a different room. Had we been aware of your concerns, we would have corrected the issue during your stay.

8/10 - 좋아요

Dianne 님, Knoxville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The highly critical reviews that we saw of this hotel were not accurate. It was clean, quiet and comfortable.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Cliff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was quiet and there is a nice restaurant nearby. They could have had a few more options for breakfast. We would stay here again
2024년 2월에 1박 숙박함
답변 제공: fk 님, 2024년 2월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Jeannine

2023년 10월에 1박 숙박함

4/10 - 별로예요

Becca

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 9월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Operations Manager 님, 2023년 9월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Emily

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ample parking. Welcoming entrance and lobby. Rooms were very clean and comfortable. The included breakfast was a nice perk. Would definitely stay here again.
2023년 8월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 8월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 - 별로예요

Tamra

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Bathroom had other persons hair on it
2023년 8월에 2박 숙박함
답변 제공: Operations Manager 님, 2023년 8월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. If there is a problem with your room, please notify the front desk during your stay so that we may correct the problem or move you to a different room. Had we been aware of your concerns, we would have corrected the issue during your stay.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Ken

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Operations Manager 님, 2023년 9월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Operations Manager 님, 2023년 9월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Rhonda

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Operations Manager 님, 2023년 9월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Kenneth

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Bathroom was in need of repair. Nasty tub and water sprayed everywhere from shower/faucet.
2023년 7월에 3박 숙박함
답변 제공: Operations Manager 님, 2023년 7월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. If there is a problem with your room, please notify the front desk during your stay so that we may correct the problem or move you to a different room. Had we been aware of your concerns, we would have corrected the issue during your stay.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Stephen

좋아요: 직원 및 서비스
The ice machine was not operational and in pieces.
2023년 7월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 7월 17일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. The ice machine on the first floor was being repaired during your stay. The ice machine on the second floor was fully functional.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

BILL 님, Indiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 9월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Jessica

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It served its purpose as a place to sleep during a tournament. It wasn’t the cleanest in the halls (pipes leaking with a bucket under to catch it), and dirty carpets. The room seemed clean to the naked eye. Staff seemed decent. The breakfast was blah but not out of the ordinary with budget hotels.
2023년 6월에 2박 숙박함
답변 제공: Operations Manager 님, 2023년 8월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Christopher

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Roy

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
So much was wrong. Carpet filthy and should be replaced. Bathroom door wouldn’t stay open. Walls crummy. Paid $225 only because it was Auto Show week. Awful.
2023년 6월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 6월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Sushil 님, HENDERSON

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 5월 30일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.If there is a problem with your room, please notify the front desk during your stay so that we may correct the problem or move you to a different room. Had we been aware of your concerns, we would have corrected the issue during your stay.

8/10 - 좋아요

Hughroy

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room generally was good and clean. The bed was comfortable and bathroom was clean. Breakfast finished early with little food available. Staff was courteous but generally not very interactive.
2023년 5월에 4박 숙박함
답변 제공: Operations Manager 님, 2023년 5월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Jeff

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Car guys weekend
Room was clean, frig & microwave good to have . Last stay 4 yrs ago it was loong in the tooth . Fresh paint in rooms & hallways . Great breakfast included .
2023년 5월에 2박 숙박함
답변 제공: Operations Manager 님, 2023년 5월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Denise

2023년 4월에 2박 숙박함

6/10 - 괜찮아요

Chelsey

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The little garden entrance in the front was super cute, staff was okay, but the room was disgusting. Didn’t look like anything was cleaned before we got in the room. Beds were made, but bathroom was an absolute mess and the carpet was dirty. Spending $257 on a room for a night & I wasn’t impressed. :/
2023년 4월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 4월 24일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I am not sure what was wrong with the bathroom, as this room has a brand new tub in it. We inspected the room and could not find problems with the carpet. If there is a problem with your room, please notify the front desk during your stay so that we may correct the problem or move you to a different room. Had we been aware of your concerns, we would have corrected the issue during your stay.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

JOHN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
..
2023년 4월에 2박 숙박함

6/10 - 괜찮아요

Vamont

단체 여행
별로예요: 편의 시설/서비스
Il en n’ont perdu pour le déjeuner
2023년 4월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 4월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Choice Hotels, as well as all the major hotel brands, has modified their breakfast procedures as part of their Covid-19 response. Now that the Covid-19 crisis has passed, a modified breakfast has returned and it will look a little different than in the past. Our hotel will continue to follow the national Choice Hotels mandatory Covid-19 response breakfast guidelines.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Réjeanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Qualité/prix Déjeuner laisse à désirer
2023년 1월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 2월 1일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Carlos Rafael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2022년 12월에 1박 숙박함
답변 제공: Operations Manager 님, 2023년 1월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 - 별로예요

greg

단체 여행
별로예요: 숙박 시설 상태 및 시설
Had a restaurant next door it was good home cooked food
2022년 9월에 2박 숙박함
답변 제공: Operations Manager 님, 2022년 10월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Operations Manager 님, 2022년 10월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

Aziz

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No good
2022년 9월에 1박 숙박함
답변 제공: Operations Manager 님, 2022년 9월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. If there is a problem with your room, please notify the front desk during your stay so that we may correct the problem or move you to a different room. Had we been aware of your concerns, we would have corrected the issue during your stay.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good value, and the rooms were clean. Another plus is the breakfast buffet. On the 2nd night, the toilet was running, but my son and I were too tired to complain.
2022년 8월에 2박 숙박함
답변 제공: Operations Manager 님, 2022년 8월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Fair price/value- good stay- no frills
Room was priced well based on date of travel and location of my event. Hotel was clean but needs a refurbishment. Tub had an anti slip coating applied and was peeling and had water stains. Ceiling vent in bathroom was dusty and looked like some black mold was starting to form. Room was clean, frigerator worked, plenty of ice and vending machines. Had free breakfast in the morning. No pool. Overall good stay - but have had nicer with more amenities (bar ) and updated/newer rooms would have been nice.
2022년 7월에 1박 숙박함
답변 제공: Operations Manager 님, 2022년 7월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

Anthony

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Many things were old and dirty. The door to the room was repaired with about 50 screws and incredibly warp to the point it didn't even shut correctly. The multiple coatings over the original tub was flaking off and the carpet was so dirty I didn't walk on it without some type of shoes on. The mattress felt like it was older than I was. There is more, but I'm sure you get the picture.
2022년 6월에 4박 숙박함
답변 제공: Operations Manager 님, 2022년 6월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are in the process of renovating all 198 rooms, but we have not gotten to all of them yet. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Andrea

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had to be changed to 3 rooms, 1 was not cleaned at check in 6pm, 2nd didnt have a shower and finally the 3rd the AC didn't work. I was tired of moving by 9:30pm. so I sucked it up. Will not be back.
2022년 6월에 1박 숙박함
답변 제공: Operations Manager 님, 2022년 6월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Raymond J

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Toilet had issues fluid master issues, then shower had issues with handle had to tighten Didn’t bother front desk then issue with key card unlocked once then stopped working other person later fixed both cards she was very understanding even made sure problem solved a bit noisy til midnight but then calmed down Every year stay for Carlisle event Booking elsewhere next year
2022년 6월에 1박 숙박함
답변 제공: Operations Manager 님, 2022년 6월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice stay. Worked for us. No issues.
2022년 6월에 1박 숙박함
답변 제공: Operations Manager 님, 2022년 6월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Paul

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Mediocre hotel - use as a last resort.
Originally put us in a room with A/C that was banging. They reluctantly moved us to another room. The desk chair in the room was the most uncomfortable that I ever sat in. The metal pieces in the side dug into your back. The lounge chair in the room was very saggy. The towels were very thin. The vent in the bathroom was completely covered in dust.
2022년 6월에 2박 숙박함
답변 제공: Operations Manager 님, 2022년 6월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Craig

좋아요: 직원 및 서비스
별로예요: 청결 상태
When breakfast was over I needed drinking water. The man cleaning the kitchen stopped his work to get me bottled water at the check in desk. He was so kind and eager to serve. Our room smelled bad. It was hard to enjoy it. The bathroom had hair in it when we arrived. The bed and pillows were comfortable. The bedding lacked quality and comfort.
2022년 6월에 1박 숙박함
답변 제공: Operations Manager 님, 2022년 6월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Chris

2022년 6월에 2박 숙박함

6/10 - 괜찮아요

Wade

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함
답변 제공: Operations Manager 님, 2022년 5월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함
답변 제공: Operations Manager 님, 2022년 5월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Updated room except for old water hog toilet.
2022년 5월에 1박 숙박함
답변 제공: Operations Manager 님, 2022년 5월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

David

가족 여행
별로예요: 편의 시설/서비스
Very convenient and near a lot of restaurants and shopping.
2022년 4월에 2박 숙박함
답변 제공: Operations Manager 님, 2022년 4월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

R. Douglas

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A good location for events in Carlisle
2022년 4월에 1박 숙박함
답변 제공: Operations Manager 님, 2022년 4월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

gerald

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
updated clean good breakfast
2022년 4월에 1박 숙박함
답변 제공: Operations Manager 님, 2022년 5월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice hotel and great breakfast!
2022년 4월에 3박 숙박함
답변 제공: Operations Manager 님, 2022년 5월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2022년 4월에 1박 숙박함
답변 제공: Operations Manager 님, 2022년 5월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

Christopher

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Appalachian Trail but would have been better to stay in tent.
2022년 4월에 1박 숙박함
답변 제공: Operations Manager 님, 2022년 4월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. If there is a problem with your room, please contact the front desk so that we may correct the problem. we want to make sure your stay off the trail is comfortable. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Trisha

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: Operations Manager 님, 2022년 3월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Carl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Overpriced
An older hotel is in fair condition. Been in much nicer hotels for a similar price.
2022년 1월에 1박 숙박함
답변 제공: Operations Manager 님, 2022년 2월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.