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래디슨 스위트 투손 여행 후기

3.5 out of 5
래디슨 스위트 투손
6555 E Speedway Blvd, Tucson, AZ

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 658개 이용 후기 중 407개" "
평점 8 - 좋아요. 658개 이용 후기 중 142개" "
평점 6 - 괜찮아요. 658개 이용 후기 중 49개" "
평점 4 - 별로예요. 658개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 658개 이용 후기 중 26개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Enrique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious room and bathroom. Great breakfast area and very clean.
2024년 4월에 1박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 4월 10일
Hi Enrique,We are so happy to hear you found the rooms to be spacious and breakfast was enjoyable! Thanks for the feedback and we hope to see you again soon

10/10 - 훌륭해요

Jade

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean property, friendly staff and yummy food/drinks
2024년 4월에 2박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 4월 9일
Hi Jade,Thanks so much for taking the time to let us know you had a great stay with us :) We hope to see you again soon.

10/10 - 훌륭해요

Raquel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was wonderful!
2024년 3월에 2박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 4월 9일
Hi Raquel,That's great to know you enjoyed the breakfast :) We hope to see you again soon

2/10 - 너무 별로예요

Yeimi

별로예요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Kenja McLeod 님, 2024년 4월 1일
Hello Yeimi,Thank you for reviewing our hotel. We work hard to create an engaging, thoughtful, and friendly guest experience. I am so sorry to read your stay fell short. We hope to have an oppurtunity to make your next stay perfect and hope you will allow us to redeem ourselves.

6/10 - 괜찮아요

Janice

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The manager at the office was very abrasive and unfriendly, everyone else was very friendly. The breakfast was excellent and a great variety! The price of over $700 for a room with two double beds seemed way to high!
2024년 3월에 2박 숙박함
답변 제공: Kenja McLeod - Bledsoe 님, 2024년 3월 29일
Hello Janice,Thank you for sharing your feedback. I was disappointed to hear you did not receive the friendly service you deserve from our staff. This is certainly not the impression we want to leave our guests, and I apologize for this experience. I am happy to hear you enjoyed our complimentary cooked-to-order breakfast. I hope you also enjoyed two complimentary beverages during our evening reception. Thank you for staying with us. We hope to have an oppurtunity to serve you in the future.

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice place to stay.
2024년 3월에 1박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 3월 19일
Hi Stephanie,Thanks so much for reaching out. We are so happy to hear you had a great stay with us :) We look forward to seeing you again soon

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is laid out nicely with outdoor walkways surrounding pool area. Could walk safely at night without leaving the property. Nice long pool for swimming laps and heated to a comfortable temperature. Made to order omelets were great. Managers happy hour was a bonus and we could eat dinner right there. Comfortable beds. Liked room layout. A great stay!
2024년 2월에 2박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 3월 19일
Hi Mark,We just want to say a quick thankyou for letting us know you had a great stay with us. We are so happy to hear you enjoyed our omelets and layout of the property. Hope to see you again soon

10/10 - 훌륭해요

STANLEY

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not many restaurants in the area, so be prepared to drive. Quiet towards the back of the hotel though garbage pickup at 6 am one morning challenged that. Great hot breakfast, enjoyed the free evening drinks as well. Nice rooms
2024년 2월에 6박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 2월 29일
Hi Stanley,Thankyou so much for taking the time to provide a review. We're happy to hear you enjoyed the breakfast and drinks! Hope to see you again soon.

10/10 - 훌륭해요

Serge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 2월에 2박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 2월 29일
Hi Serge,Thanks so much for taking the time to provide a review. It's great to know you enjoyed your stay. Hope to see you soon

2/10 - 너무 별로예요

Daniel

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Please exercise caution if you choose to stay at this hotel. Unfortunately, my car was broken into on the night of February 17th, 2024, while parked in the hotel's lot. Important documents and personal belongings were stolen. Despite the presence of security, it seems their effectiveness is lacking, and there are no security cameras on the property. Take care to consider your safety and security when deciding where to stay, as you may also be at risk of theft.
2024년 2월에 2박 숙박함
답변 제공: Embassay Suites 님, 2024년 2월 22일
Daniel, We appreciate your business and are sorry that you had such a bad experience. We understand that this is a very upsetting experience for you. We are investigating the incident.

8/10 - 좋아요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay.
2024년 2월에 3박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 2월 29일
Hi Barbara,Thankyou so much for the kind words! We are really happy to hear you enjoyed your stay. We hope to welcome you back again soon.

10/10 - 훌륭해요

Edred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 3박 숙박함
답변 제공: Front Office Manager, Embassy Suites 님, 2024년 2월 7일
We are happy you enjoyed your stay. We look forward to the next visit.

10/10 - 훌륭해요

Maria Julia

2024년 2월에 1박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 4월 9일
Hi Maria,We're so happy to hear you enjoyed your time with us. Hope to see you again soon for another great stay

6/10 - 괜찮아요

Stephen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The sofa was uncomfortable. The menu for the restaurant was poor at best. It is over priced with poor over priced choices and a lower quality of food. No Decaf coffee in the restaurant for breakfast. No freezer in the refrigerator. No clock/alarm in the room and not available at the desk. A nightlight in the bathroom would be good.
2024년 1월에 3박 숙박함
답변 제공: Kenja McLeod 님, 2024년 2월 3일
Thank you for sharing your experience with your recent stay at Embassy Suites Tucson East.  We strive to provide gracious, engaging, and caring service and sincerely appreciate your feedback; we are very sorry we did not provide a memorable experience during your stay in Tucson.  We will review everything you have stated and work to improve every situation.   I hope you do and allow us to redeem ourselves.

8/10 - 좋아요

ncsugrad80

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Hotel
2024년 1월에 3박 숙박함
답변 제공: Kenja McLeod 님, 2024년 2월 3일
Thank you for taking the time to review our hotel. We strive to provide a gracious, engaging, and caring service and sincerely appreciate your feedback. We hope to have you back with us soon.

6/10 - 괜찮아요

Danny 님, Brainerd

좋아요: 직원 및 서비스
Ok for price
2024년 1월에 3박 숙박함
답변 제공: Kenja McLeod 님, 2024년 2월 3일
Thank you for taking the time to review our hotel. We strive to provide a gracious, engaging, and caring service and sincerely appreciate your feedback. We will be sure to share your comments with the team as we work to improve our service. Thank you again.

10/10 - 훌륭해요

Carolina del Carmen

2024년 1월에 3박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 4월 9일
Hi Carolina,Thanks so much for taking the time to let us know you had a great stay :) We hope to see you soon

2/10 - 너무 별로예요

Tabitha

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The way the property is set up is so inconvenient. We were told to park and use the side elevator, there is no side elevator. Just steps. We have alot of luggage. It was exhausting using the elevator and trekking to our room. We also were suppose to have a mountain view from our room and when asked, they said its a mountain view from the back of the building but clearly not what i paid for. Refused to refund anny difference in pricing from a reg view from the mountain view we didnt recieve. We definitely will not be staying in this motel again. It isnt a hotel because the doors are outside and not inside the building. Be prepared to walk a ton to your room and for no view of the mountains.
2024년 1월에 1박 숙박함
답변 제공: Kenja McLeod 님, 2024년 2월 3일
Thank you for sharing your experience with your recent stay at Embassy Suites Tucson East.  We strive to provide gracious, engaging, and caring service and sincerely appreciate your feedback; we are very sorry we did not provide a memorable experience during your stay in Tucson.  We will review everything you have stated and work to improve every situation.   It saddens me to read you will not stay at our property again, and while you may not plan to stay with us in the future, I hope you do and allow us to redeem ourselves.

8/10 - 좋아요

Karen 님, Prescott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel very nice Parking difficult Moving luggage to 5th floor difficult Rooms clean, spacious, but no character
2024년 1월에 2박 숙박함
답변 제공: Kenja McLeod 님, 2024년 2월 3일
Thank you for taking the time to review our hotel. We strive to provide a gracious, engaging, and caring service and sincerely appreciate your feedback. I was sorry to hear about the difficulties moving luggage to the 5th floor, and I will be sure to share your comments with the team as we work to improve our service. Thank you again.

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I did not like the rooms opening to the outside i wish i had known that before i booked it. Room was updated but the carpet needs to be updated- stains and outdated. Made to order egg station was good and a plus!
2024년 1월에 1박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 2월 29일
Hi Christina,We appreciate you leaving a positive review despite some of the challenges you experienced. We hope that overall you were able to have a great time with us. I've passed your feedback along to the General Manager so they are aware and can action accordingly. Best wishes

2/10 - 너무 별로예요

Jolene

2024년 1월에 2박 숙박함
답변 제공: Kenja 님, 2024년 1월 20일
Good Afternoon,I'm so sorry to hear your stay did not go well. Please let us know how your stay could have been better. We want to make things right!

10/10 - 훌륭해요

Lori Beth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 2월 29일
Hi Lori,Thanks so much for the positive review! We hope you had a great stay and are able to return again soon.

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good until we realized that we were close by a laundry/cleaning area and there was a machine noise that would not let us sleep well.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Terry

2024년 1월에 3박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 2월 29일
Hi Terry,Apology for the delay. but we just wanted to let you know we really appreciate your business and taking the time to provide a positive review for us. All the best

8/10 - 좋아요

Mark

2024년 1월에 1박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 3월 1일
Hi Mark,Apology for the delay responding. But we just wanted to let you know we really appreciate you taking the time to provide us with a positive review for us. All the best

8/10 - 좋아요

Robin

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 3월 1일
Apologies on the delay. We just wanted to let you know we really appreciate you taking the time to let us know you had a great stay. Hope to see you again soon :)

10/10 - 훌륭해요

Sarita

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 3월 1일
Hi Sarita,Thanks so much for the fabulous review. We appreciate your business and hope to see you for another great stay soon

10/10 - 훌륭해요

Gloria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed our stay
We had a very nice stay The breakfast was wonderful.
2023년 12월에 5박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 3월 1일
Apologies for the delay. We just wanted to send you a quick note to say thankyou for taking the time to provide us with a wonderful review. We are happy you enjoyed your stay with us

10/10 - 훌륭해요

Noel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is large! Plenty of room for all of our friends to stay at the same resort! Nice heated pool. It was also close enough to the stadium or the Bowl game!
2023년 12월에 3박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 3월 1일
Apologies for the delay getting back to you. We wanted to send you a quick note to let you know that we are so happy to hear you had a great stay with us! Hope to see you again soon

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: The Team at Embassy Suites by Hilton Tucson East 님, 2024년 3월 1일
Apologies for the delay getting back to you. We just wanted to send you a quick review to say thankyou for the kind review. We hope to see you again soon!

10/10 - 훌륭해요

Sergio roberto

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room is excellent, checkin was easy, and the receptionist was a delight.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient. Breakfast was good.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

AJ

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Diego

Clean! Comfortable.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

GEMA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente desayuno
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Rosemarie

가족 여행
좋아요: 편의 시설/서비스
The scenery
2023년 11월에 1박 숙박함

8/10 - 좋아요

ELISA MARIA SALAZAR

2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Thadd

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Julia -- Digital Marketing Manager 님, 2023년 11월 15일
Thadd, thank you for staying with us!

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente lugar para disfrutar de Tucson
2023년 11월에 1박 숙박함
답변 제공: Julia -- Digital Marketing Manager 님, 2023년 11월 7일
Martin, thank you for your review. We look forward to your next visit.

10/10 - 훌륭해요

Sally

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Super helpful staff, great breakfast (included), very clean property. A little bit out of the way of things, but still ok.
2023년 11월에 1박 숙박함
답변 제공: Julia -- Digital Marketing Manager 님, 2023년 11월 6일
Sally, thank you for staying with us! We appreciate your feedback.

8/10 - 좋아요

Jessica

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Friendly staff! The hotel is a little dated but overall pretty clean
2023년 11월에 2박 숙박함
답변 제공: Julia -- Digital Marketing Manager 님, 2023년 11월 6일
Jessica, we appreciate your review of your recent stay with us! It would be our pleasure to host you again.

10/10 - 훌륭해요

Holly Lynn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had issue with 1 of my reservations and they very nicely helped and fixed it no problem highly recommend Traveled with r kids
2023년 10월에 3박 숙박함
답변 제공: Julia -- Digital Marketing Manager 님, 2023년 10월 30일
Holly Lynn, thank you for staying with us! It would be my pleasure to host you again in the future.

8/10 - 좋아요

Myrna Sofia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Julia -- Digital Marketing Manager 님, 2023년 10월 30일
Myrna, thank you for your review! We look forward to your next visit.

8/10 - 좋아요

Frode Roaldseth

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Oppholdet var meget bra, frokost super, service meget god, men faktura ble lovet sendt på E-post. En slik faktura er ikke mottatt pr 25 okt. Derfor en lavere vurdering.
2023년 10월에 6박 숙박함
답변 제공: Julia -- Digital Marketing Manager 님, 2023년 10월 25일
Frode, thank you for your review! We appreciate your feedback.Frode, takk for din anmeldelse! Vi setter pris på din tilbakemelding.

10/10 - 훌륭해요

Joel

2023년 10월에 1박 숙박함
답변 제공: Julia -- Digital Marketing Manager 님, 2023년 10월 23일
Joel, thank you for staying with us! We appreciate your feedback.

10/10 - 훌륭해요

Glenn

2023년 10월에 4박 숙박함
답변 제공: Julia -- Digital Marketing Manager 님, 2023년 11월 7일
Glenn, thank you for staying with us. It would be our pleasure to host you again.

10/10 - 훌륭해요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff here are so sweet and kind ! We came in a little earlier then when booking said to check in but they made sure to have a room ready for us. Our Room was super nice and comfy and checkout was super easy . Would definitely recommend and would definitely come back .
답변 제공: Embassy Suites 님, 2023년 10월 16일
Thank you for taking to time to comment. We are glad you enjoyed your stay. We look forward to your next stay with us. Karen S Front Office Manager

8/10 - 좋아요

Terri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always my favorite staycation
I thought I was booking a suite. Not the problem of the hotel!! My only problem with the facility was that the pool and hottub were down while I was there!! I was really looking forward to that hottub!
2023년 10월에 2박 숙박함
답변 제공: Julia -- Digital Marketing Manager 님, 2023년 10월 13일
Terri, thank you so much for your review! We are thrilled to hear you enjoyed your stay with us. We apologize for the hot tub being down during your visit. Our team is looking forward to your next visit.

8/10 - 좋아요

Kunku

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room needs to circulate the air. It smelled. The ceiling had a crack. The toilet had leaking problem.
2023년 10월에 1박 숙박함
답변 제공: Julia -- Digital Marketing Manager 님, 2023년 10월 10일
Kunku, thank you for your feedback. We hope to welcome you again for an improved experience.