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셰이디 브룩 인 & 리조트 여행 후기

3.5 out of 5
셰이디 브룩 인 & 리조트
26219 East US Hwy 64, Taos, NM

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 26개 이용 후기 중 20개" "
평점 8 - 좋아요. 26개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 26개 이용 후기 중 0개" "
평점 4 - 별로예요. 26개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 26개 이용 후기 중 0개" "

9.6/10

청결 상태

9.8/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

8/10 - 좋아요

Nicole

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was perfect for we needed. We had 13 people and plenty of room to spread out. Everything was clean except under the couch cushions when we went to open up the sleeper sofa. The smoke detector decided to start chirping at 11:30 pm so we had to do a bit of circus act to reach them as the ceilings are very high. We bought a new battery and replaced it the next day. Other than that it was a great weekend. Would definitely stay here again.
2023년 2월에 2박 숙박함
답변 제공: Onsite Manager 님, 2023년 2월 6일
The debris under the couch cushions must have been missed on our final inspection. Thanks for calling it to our attention. We are onsite 24/7 and there is no reason for a guest to replace a smoke detector battery much less on a high ceiling. We always tell the guest during our walk thru to call us if a smoke detector goes out, or the internet, a light bulb etc.. We can't address needs that we are not made aware of.

10/10 - 훌륭해요

Erika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location close to beautiful hiking trails. Owner made us feel wonderfully welcomed. Will stay there again!
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice people and beautiful views around property.
2022년 9월에 3박 숙박함

10/10 - 훌륭해요

Jose

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay recently was amazing the location was great and rooms were really clean! The most impressive part however was the level of service, Vern made our experience wonderful from the moment we booked to our departure he definitely showed a genuine interest in making sure our stay was going to meet and even exceeded our expectations. I can’t say enough about what a nice surprise this was you don’t come across this often enough especially after traveling and staying at many air bnbs the last two years. You can really tell Vern and the rest of the staff went the extra mile to make sure our stay memorable, nothing short of exceptional! We will definitely be coming back!
2022년 3월에 3박 숙박함

10/10 - 훌륭해요

AMANDA

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Vern is the best host I have ever met. We loved him. My kid Zannder loved his CD and took it with him. He is good at his job and the property was clean cozy and charming. The area is just outside taos and quiet. Great place to relax and forget the world
2022년 2월에 2박 숙박함
답변 제공: Vernon 님, 2022년 3월 1일
Thank You for choosing Shady Brook Inn and Thank You for the opportunity to serve You. We are very glad that your experience with us was favorable and we look forward to serving you again in the future.

10/10 - 훌륭해요

Cole C.

좋아요: 청결 상태
Great place
Tucked away just a few minutes outside of town. Vernon was a great property manager and made us feel welcomed as soon as I first spoke to him. Clean and accommodating for 10 people to be pretty comfy.
2022년 2월에 2박 숙박함

10/10 - 훌륭해요

bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, nice place, great host
very nice stay, perfect location in the forest just a few miles away from Taos. Vernon is a great host who goes above and beyond to ensure you enjoy your time there. I am sure we will be back !
2021년 9월에 2박 숙박함
답변 제공: Vernon 님, 2021년 9월 20일
Hello Bryan, It was great having you here! Our goal, if it were possible, is for our guests to have the best time they ever had, and we strive toward that end. Please have a safe trip and we look forward to seeing you again in the future. Yours Faithfully, Vernon Shady Brook Inn and Resort GM

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shady-brook Mountain Luxury Suite
Our stay was great. We had a family vacation and the condo was very sufficient for the 8 of us. There were lots of clean towels and bedding for all of us . The manager was very helpful and anything we needed all we had to do was call him. There were a few things that needed to be fixed, nothing major, and all we had to do was tell the manager and he said he would get it taken care of. We also had a kind and generous welcome from the manager when we arrived. Would definitely stay there again.
2021년 7월에 5박 숙박함
답변 제공: Vern 님, 2021년 8월 1일
It was an honor and privilege to serve you and we look forward to seeing you again soon! Have a blessed Day!

10/10 - 훌륭해요

실제 이용하신 고객

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vernon was an excellent host! He reached out to us as soon as the booking was made, something that is rare these days. He welcomed us when we arrived, even though it was late at night. The red wine was a nice touch! He was very responsive to our questions and requests. The Kiva suite was perfect for our party of 7 plus a puppy. We definitely recommend this place.
2021년 6월에 4박 숙박함
답변 제공: Vern 님, 2021년 6월 30일
Thank You Very Much For Choosing Shady Brook Inn and Resort. We look forward to your soon return!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great price and wonderful location The proprietor Vernon is a one of a kind treasure and worth the visit just to meet him. You won’t regret staying at the Shadybrook!
2021년 6월에 5박 숙박함
답변 제공: Vern 님, 2021년 6월 15일
Thank You Very Much! Our ultimate goal is for our guest to have the best time they ever had! If we can achieve this, then we know that our goal has been reached! Please Come Again!

10/10 - 훌륭해요

PMW 님, Houston

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value, location, and amenities. Vernon, the host and property manager, was friendly and helpful in every way. The villa we stayed in was spacious and well stocked with everything we needed. The location is just a few minutes drive from town. Our whole family really enjoyed the property and hospitality. I would recommend Shady Brook to anyone visiting Taos.
2020년 7월에 2박 숙박함
답변 제공: Shady Brook Inn Management 님, 2020년 7월 20일
Here at Shady Brook Inn and Resort our guests experience and comfort is our highest priority and goal is to exceed their highest expectations. We very much enjoyed the opportunity to serve these folks and look forward to their soon return.

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vernon was very easy to work with, he even called me to make sure the unit we rented fit our needs, come to find out he had another unit that was better for us. Will stay here again for sure.
2020년 1월에 2박 숙박함
답변 제공: Shady Brook Inn and Resort 님, 2020년 1월 21일
We greatly enjoy serving our guests and our goal is to far exceed expectations.JJ and Jessica were terrific and a pleasure to host! We look forward to serving them again in the future.

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 4박 숙박함
답변 제공: Shady Brook Inn 님, 2020년 1월 8일
Happy New Year! We look forward to serving you again in the future.

10/10 - 훌륭해요

John 님, Chicago

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is very well kept and nicely located in the forest. It was very quite. The owners of the property take great pride in providing a perfect stay for their guests. The cabins are nicely appointed, and well stocked with everything you need (but food and clothes). We will certainly stay at Shady Brook again, when in the northern New Mexico area!
2019년 11월에 2박 숙박함
답변 제공: GM 님, 2019년 11월 10일
It was an honor and privilege to serve you and we look forward to serving you again in the future. Thanks for choosing Shady Brook Inn and Resort!

10/10 - 훌륭해요

Michael P.

좋아요: 청결 상태
Great Stay
Stayed here over 4th of July and Vernon was so helpful. He knew is was my birthday weekend so he had a cake,wine, snacks for our arrival. Plus, the Shady Brook marquis sign had a birthday greeting. We had a trailer with motorcycles etc. on it and let us park it in a secure lot so, that eased our minds when we went to Taos for the evening. I have already recommended it to friends and hope to return soon.
2019년 7월에 4박 숙박함

10/10 - 훌륭해요

William T W.

Beautiful! Wonderful time!
We had a great time! Our condo was beautiful. Vernon and his wife were the best. I can’t thank them enough for making us and all of our family members feel welcomed and appreciated for coming there. We will definitely be returning when we head to Taos again!

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worked well for a family get-together
We chose the Presidential Grand Villa as a site for a family gathering because of the floor plan. We wanted to have multiple bathrooms available for our different family groups and having three bathrooms worked well for us. We cooked at least one meal each day of our stay in the spacious kitchen and though there was some disorganization (for example, lids for some of the pots were in another area of the kitchen and while there were multiple spatulas, they were scattered in different drawers around the kitchen), we did have everything we needed. Upon our arrival, our host had music playing and aroma candles burning while he toured us through the villa and made sure we knew how to work the TV remotes and how to turn on the fireplaces. After that we were left alone to make the space our own for our stay, yet knew that we could contact the host at any time if something was needed. The villa is next to the highway and we did notice that road noise could be loud if the windows were open but was not bothersome when the windows were closed. We also noticed that there were some clothes stored in the dresser and in the closet of the main master suite which we assumed belonged to the owner but there was plenty of storage for our things. The villa is as beautiful as it looks in the online pictures and the floor plan worked well for our family. The location was convenient to both Taos and Angel Fire for day trips and sightseeing. We were comfortable here and enjoyed our stay.
2018년 9월에 5박 숙박함
답변 제공: Shady Brook Inn 님, 2020년 1월 8일
We look forward to serving you again.

10/10 - 훌륭해요

Mark 님, Roswell, NM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Taos Valley Inn and Resort
Why did I choose this location? It is in the Taos Valley and it is a great place to relax. The interior as well as the mountains will take your breath away. As far as this resort, it was above my expectations. This is definitely a luxury suite and family friendly. I recommend, and will likely go back again another year.
2018년 2월에 2박 숙박함
답변 제공: Shady Brook Inn 님, 2020년 1월 8일
We are in the beautiful Taos "Canyon"...and look forward to serving you again. We are called Shady Brook Inn. Never heard of Taos Valley Inn. Thanks

8/10 - 좋아요

Megan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cute, cozy getaway
The owners could not have been nicer. They’re very accommodating and friendly. Left us wine and homemade fudge which was thoroughly enjoyed. There were several dead flies (thus the lower cleanliness score) on the first floor. It’s not right in the middle of town, but having a kitchen to make breakfast every morning was worth it!
답변 제공: Shady Brook Inn 님, 2020년 1월 8일
We look forward to serving you again!

10/10 - 훌륭해요

Jeannine M. 님, Colorado

Reunion with friends
Huge, well stocked kitchen. Lots of room at table and to spread out in the living area. Perfect for 8-9. Vernon was very accommodating and available for everything we needed.
2017년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sleepy Stay
We stayed in the Kiva room and it was nice. It will remind you of a condo that she stocked well. A few things to know, the restaurant isn't open all the time, mostly during ski season so don't plan on eating there but the kitchen in the room is enough to make a nice meal. The cleaning charge, for us $75 per day, is a bit silly since there isn't daily cleaning and given the expense of the room it shouldn't be an additional charge. The Inn keeper I should helpful and eager. He's nice guy and takes good care of the place. We were the only folks there during our stay.
2017년 6월에 2박 숙박함
It is always an honor and privilege to serve our guests. We would like to point out that our minimal cleaning fee is not "per day" but "per stay", and is set according to the size of the vacation home. In this case $75 was for a two story, two bedroom, one and a half bath town home, and only charged for the entire stay, not per day. Thanks for staying at Shady Brook Inn and Resort

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Unusually spacious. Only problem was odor from candle that was lit without asking us. We could not get rid of smell for entire stay.
답변 제공: Shady Brook Inn 님, 2020년 1월 8일
We have smokeless candles that work from the heat of a light bulb and nothing was ever "lit". If the guest had notified us we would have addressed their need by removing the candle heater, using air freshener, airing out with fans, or otherwise, but we were not notified. We are always eager to please.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and clean!
Very clean and welcoming. Very comfortable. Manager was helpful and came by to meet us, offered support in every was. I was impressed with the cleanliness of the unit. We made our Christmas dinner there and every utensil needed was there for us to use.
답변 제공: General Manager 님, 2017년 1월 6일
Thank You Very Much for your great review! I just found out today that this review was here. Most of our booking partners send us an email notification of a review but Expedia does not. It is an honor and privilege to serve our guests, please come Again! Shady Brook Management

10/10 - 훌륭해요

Danielle 님, Davie, FL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful & staff is amazing
The staff here couldn't be nicer. They are willing to help with anything you need & if they don't have it they will find it for you. Beautiful hotel!
답변 제공: Shady Brook Management 님, 2017년 1월 6일
Thank You Very Much for your great review! I just found out today that this review was here. Most of our booking partners send us an email notification of a review but Expedia does not. It is an honor and privilege to serve our guests, please come Again! Shady Brook Management

10/10 - 훌륭해요

Tom 님, Chicago, IL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel/condo away from the crowds.
Shady Brook Inn provides more than just a hotel room. You get a spacious, fully furnished hotel/condo that includes a full kitchen. Cook your meals or bring back food and relax. Only minutes away from downtown Taos. The facilities are clean and comfortable. The manager of the Shady Brook provides wonderful customer service starting from the time you make your reservation.
답변 제공: Shady Brook Management 님, 2017년 1월 6일
Thank You Very Much for your great review! I just found out today that this review was here. Most of our booking partners send us an email notification of a review but Expedia does not. It is an honor and privilege to serve our guests, please come Again! Shady Brook Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welcoming staff, went well above and beyond , nice location.
답변 제공: Shady Brook Management 님, 2017년 1월 6일
Thank You Very Much for your great review! I just found out today that this review was here. Most of our booking partners send us an email notification of a review but Expedia does not. It is an honor and privilege to serve our guests, please come Again! Shady Brook Management