회의 시설

리틀 록 메리어트 여행 후기

4 out of 5
리틀 록 메리어트
3 Statehouse Plaza, Little Rock, AR

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1006개 이용 후기 중 654개" "
평점 8 - 좋아요. 1006개 이용 후기 중 207개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 72개" "
평점 4 - 별로예요. 1006개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 36개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

Byung Je

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
소음이 많은 호텔
알칸소 강 뷔가 좋은 방이었고 모든 것이 좋았었는데 에어컨디셔너 및 팬 소음으로 잠을 설쳤네요. 제일 중요한 것이 편안한 휴식인데 망쳤습니다.
2022년 3월에 1박 숙박함
답변 제공: General Manager 님, 2022년 3월 25일
Dear Byung, Thank you for staying with us and taking the time to share your thoughts. We're glad much of your stay was pleasant. However, we apologize for any issues with the AC, and we'll look into your comments further. If you're in the area again, please come back to see us.

10/10 - 훌륭해요

RICARDO

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good Location. Good restaurant.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
Dear Ricardo,We are delighted that we provided a five-star experience for you! It's wonderful that you enjoyed both our prime location and delicious restaurant on your recent visit. Thank you for taking a moment to share your review as we sincerely appreciate the feedback. Should your travels bring you to the area, we'd love to host you again at Little Rock Marriott.

8/10 - 좋아요

Shalethia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I always love staying at the marriot. I picked this one because of the amenities such as full service restaurant, room service, views, and proximity to the venue. Valet was very nice and accommodating, Antonio and Rosriquez were really sweet and answered all my questions! There were only a couple of things that kept me from leaving a 5 star review. 1. No microwave... that's just weird, for such an upscale downtown property, why was there no microwave? 2. Room was moldy smelling.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Shalethia,Thank you for your honest review of your recent visit. We're delighted our fantastic location suited your needs well and that our hospitable team left a memorable impression on you. You can be sure we'll share your compliments with Antonio and Rosriquez! That said, guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable and clean accommodations. We will have a discussion with housekeeping to ensure any odor issues are swiftly resolved and to seize any opportunity to improve. It was a pleasure having you stay with us during your trip to Little Rock, and we hope to welcome you back in the future for a seamless stay worthy of a perfect rating!

10/10 - 훌륭해요

Diedra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Morning receptionist asked if I would prefer receipt printed or emailed. I asked for receipt to be emailed. Haven’t received receipt as of yet.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Diedra,Thanks so much for leaving your feedback. Your five-star rating is appreciated! However, it is unfortunate you still haven't received a receipt for your stay. As you booked through Expedia.com, you will have to contact them for assistance with this matter. Overall, we enjoyed hosting you at Little Rock Marriott and hope to do so again!

10/10 - 훌륭해요

Shelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
New found hotel love. The atmosphere made us think it was a Dallas hotel.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Shelly,Thank you for taking a moment to leave us a review. We are thrilled you enjoyed your stay with us. It is a pleasure learning we are your newfound love! Thank you for visiting Little Rock Marriott and we look forward to welcoming you back again soon.

10/10 - 훌륭해요

Willie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Me

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Understaffed, I Waited 35 minutes for valet to bring me my car when I was ready to leave otherwise staff were friendly.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Thank you for being our guest and sharing your review. Please know that we pride ourselves on our top-notch, efficient service and apologize for your concern when getting your car. We will be sure to review our policies and procedures with our team and look forward to welcoming you back and impressing you further.

10/10 - 훌륭해요

Bill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Dennis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not as great as it should have been
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Dennis,Thank you for your honest review. We sincerely regret to learn of your disappointment with your stay. If you have any suggestions for areas in which we can look to make improvements for the future, please don't hesitate to reach out to us offline.

10/10 - 훌륭해요

ARIEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Christi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great hotel. We went for dance competition and the event venue was connected to the hotel so we did not have drive anywhere. Great restaurant. Nice rooms.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Christi,Thank you so much for taking the time to share your thoughts with us! We're delighted you stayed with us to attend the dance competition, and we appreciate your kind words about our lovely accommodations and great restaurant. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 - 훌륭해요

Amie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly, room was comfortable. Excellent location.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Amie,Thank you for your feedback on your stay with us at Little Rock Marriott! It was wonderful to hear that you enjoyed everything about your stay, from our location in the heart of Little Rock to the excellent service you received. With our on-site restaurant, hair salon, and dry-cleaning service, we have everything you need right at your fingertips! We are looking forward to your next trip to Little Rock and hosting you again. We know we can give you another fantastic stay!

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay for the marathon. Very convenient.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Suzanne,It was a pleasure hosting you at Little Rock Marriott! We're glad our location was ideal for your race, and we hope to see you again the next time you're in the area.

6/10 - 괜찮아요

Dennis

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The bathroom sink did not drain correctly. And the bathtub faucet did not work either.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 1일
Dear Dennis,Thank you for your review. We sincerely regret to learn of the inconvenience that you encountered during your stay. Our maintenance team will be informed of your concerns to ensure any necessary adjustments or repairs are made promptly. It was a pleasure having you here, and we hope you will give us another chance in the future to deliver a seamless visit worthy of a perfect rating.

10/10 - 훌륭해요

Justin

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff was great
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Justin,It was such a pleasure to welcome you to Little Rock Marriott! Our team will be thrilled to know that they played a pivotal role in your experience with us, and overall, we're glad you had a fantastic time. Thank you for your great review and perfect rating, and we hope you return soon!

6/10 - 괜찮아요

Stephanie

출장 여행
Hotel needs a refresh. Sink did not drain. Room wasn’t clean. Lights did not work. Very run down.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Dear Stephanie,Thank you for your honest review. The issues you raise are important to us. Please accept our apologies for any concerns about the condition of the property. Your feedback helps us improve, and we'll pass your comments along to the appropriate team members. It was a pleasure having you here, and we hope you enjoyed your time in Little Rock.

10/10 - 훌륭해요

BETH

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for a quick stay!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 21일
Dear Beth,We're delighted you enjoyed your stay at Little Rock Marriott! Thank you for the kind review. Please come see us again soon.

10/10 - 훌륭해요

Dennis

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 19일
Dear Dennis,It was a pleasure hosting you at Little Rock Marriott! We're glad you enjoyed your visit, and we hope to see you again soon.

10/10 - 훌륭해요

cody

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and very pleased with the property
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear Cody,It is wonderful to know that you had an excellent experience with us. We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this commitment was reflected in your experience. Thank you for your kind review and perfect rating, and we hope you return soon!

10/10 - 훌륭해요

Jennifer

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Molly

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This location in Little Rock is excellent! The entire staff is always cheerful and welcoming. The bedding is so comfortable, always a good night’s rest. The valet service is efficient and their staff members are top notch! Hope to see you again - soon!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear Molly,Thank you for your glowing feedback! Offering our guests friendly and efficient service and restful night's sleep is what we strive for. It was a pleasure to have you stay with us at Little Rock Marriott, and we eagerly look forward to your next visit!

10/10 - 훌륭해요

martha

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Property close to where we wanted to eat. The room was clean but I feel that the sink should be replaced it was cracked.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear Martha,Thank you for your review and for giving us a perfect rating! We're delighted our fantastic location suited your needs well, and we appreciate you mentioning our dedication to cleanliness. Your feedback about the sink will be shared with maintenance for further consideration, as we are always seeking ways to improve. It was a pleasure having you here, and we hope you return soon!

10/10 - 훌륭해요

Allen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only there for a few hours.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 3일
Dear Allen,Thank you so much for choosing to stay with us at Little Rock Marriott. Our goal is to provide every guest with a great experience, and we're thrilled you enjoyed your short visit. The next time you're in the area, we hope you'll choose to visit us for an extended stay. The pleasure was all ours, and we hope to welcome you back soon.

6/10 - 괜찮아요

Clifton

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Every thing was great except house keeping that knocked and barged in before we could reply. Awkward to say the least.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Dear Clifton,Thank you for your review. We're pleased to note that you had an enjoyable overall experience. However, we regret falling short of our goal of providing memorable hospitality. Your feedback will be discussed internally to prevent an instance such as this from occurring in the future. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent stay
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Paul,Thank you for choosing Little Rock Marriott! Our team is pleased you had an excellent stay with us during your recent visit. We take pride in providing a comfortable experience for our guests, and we hope to see you the next time you are in the area for another memorable time!

10/10 - 훌륭해요

Alvin 님, Cordova

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Classic downtown hotel. Great rooms and staff. Conveniently located to nearby sites.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear Alvin,Thank you for your kind words! We're pleased you found Little Rock Marriott to have great rooms and a friendly staff. It's also wonderful that our location was convenient for exploring nearby attractions. Your feedback is much appreciated, and we look forward to hosting you again for another enjoyable visit in the future.

10/10 - 훌륭해요

Miguel

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Miguel,Thanks for choosing Little Rock Marriott. We're pleased you had a great stay with us in Little Rock. Come back soon!

6/10 - 괜찮아요

Todd

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Could not sit in the chairs in the lobby because they had glitter in them. The bathroom sink in our room needed repaired. The drain stopper was stuck in a closed position. The staff was friendly and valet was great
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Todd,Thank you for staying with us. It is great to hear that you liked our friendly guest service, and we want you to know there is always someone available to assist you with any issues you may encounter. Please come back and see us again when you are next in Little Rock.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Matthew at the front desk was outstanding! He is very friendly and knowledgeable about the area.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Laura,Thank you for your kind words! We're thrilled Matthew positively impacted your stay with his hospitality and knowledge. We can't wait to share your recognition. We look forward to welcoming you back to Little Rock Marriott!

10/10 - 훌륭해요

CARLOS

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Carol 님, Omaha

2023년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Nice hotel. The only issue was it didn’t have a parking garage. You can only valet or park on the street.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
Thank you for staying with us and taking a moment to let us know about your experience. We appreciate your kind words regarding our hotel; however, please accept our apologies for any inconvenience with our parking. It was an honor having you as a guest, and we would like to invite you back again anytime!

10/10 - 훌륭해요

Antoinette

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Telisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Corvetta

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Hershel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ashley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and it felt safe.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Ashley,Thanks so much for your kind review of Little Rock Marriott. We're glad to know you enjoyed our friendly staff and safe atmosphere. It would be wonderful to welcome you back soon!

10/10 - 훌륭해요

Sarabecca

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommend for a business trip
Valet very quick and helpful, everyone was lovely. Hotel was clean and room was clean. It even smelled good when I walked in! And not like chemical air freshener either. Food from the restaurant was ok, but better than most hotel restaurants. Netflix didn’t constantly log me out. WiFi was fast. Will stay here again.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 15일
Dear Sarabecca,Thank you! We are honored you chose Little Rock Marriott for your business trip and delighted you were so impressed with your stay you'll be joining us again. All of your kind comments about our great staff, clean accommodations, and wonderful amenities will be shared with the team. Whether for business or pleasure, we'll be excited to welcome you back again!

10/10 - 훌륭해요

Cheryl

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Enjoyed the hotel and restaurant.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 12일
Dear Cheryl,Thank you for your kind words. We're glad you enjoyed your visit, and we look forward to hosting you again at Little Rock Marriott!

10/10 - 훌륭해요

Amaury

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Tearance

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

MICHAEL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Shelly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This Marriott was so accommodating. The staff was so friendly and tried to help us any way they could. We had such an enjoyable time.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 7일
Dear Shelly, It brightens our day to know that you had a fantastic experience with us. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. Thank you for your glowing review, and we hope you return soon.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Cyril

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Cyril,We're delighted you enjoyed your stay at Little Rock Marriott and appreciated our central location. Please return soon for another fantastic time.

10/10 - 훌륭해요

Sherman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the staff and the veiw.
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Sherman,Thank you for your kind words and five-star rating! We're delighted to hear you had an excellent experience at Little Rock Marriott, and we can't wait to welcome you back.

10/10 - 훌륭해요

Jason

2023년 11월에 1박 숙박함
답변 제공: Shelley 님, 2023년 11월 29일
Thank you for your rating! Look forward to creating more memorable experiences for you!

10/10 - 훌륭해요

Rachel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Really nice hotel, beds were comfortable
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 14일
Dear Rachel,Your kind words mean the world to us, and we're so happy to know that our comfortable beds were the highlight of your stay! Thank you so much for the perfect rating, and we hope you will come back to join us again soon.

10/10 - 훌륭해요

Donna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and updated. All staff have been very helpful and friendly. Lots of dining options are in walking distance. Would definitely stay here again.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 7일
Dear Donna,From our clean accommodations to our friendly service, we're happy to know that you enjoyed everything about your visit. Thank you so much for the perfect rating, and we hope you will consider staying with us again soon.

10/10 - 훌륭해요

Pat

2023년 11월에 1박 숙박함
답변 제공: Shelley 님, 2023년 11월 29일
Thank you for your rating! Look forward to hosting you again in the near future! Happy Holidays