외관

하모니 인 여행 후기

2.5 out of 5
하모니 인
242 Bayfield Road, Goderich, ON

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 442개 이용 후기 중 151개" "
평점 8 - 좋아요. 442개 이용 후기 중 189개" "
평점 6 - 괜찮아요. 442개 이용 후기 중 57개" "
평점 4 - 별로예요. 442개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 442개 이용 후기 중 21개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Sankalp

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
The young kids handling the Check in system seemed confused with their process. Had to wait 10 mins for them to figure it out. The key that they provided was not working so had to go and ask for another key. The phone and lamp in the room were dirty. Also the coffee maker had residual water
2024년 3월에 1박 숙박함
답변 제공: HP 님, 2024년 3월 26일
Thank you so much for your review. We apologize that your visit was not up to standard. We value your feedback and will voice your concerns with management. We do hope to welcome you back in the future and show you a 5 star experience.

10/10 - 훌륭해요

TERRENCE

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
tout est très bien
2024년 1월에 1박 숙박함
답변 제공: HP 님, 2024년 2월 14일
Our primary aim is to give you a comfortable and accommodating experience, and we are verypleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that you slept well and we thank you for sharing your 5 star experience!

10/10 - 훌륭해요

Sheila

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ice place
2023년 10월에 2박 숙박함
답변 제공: HP 님, 2023년 10월 31일
Thank you for sharing your perspective of our hotel’s accommodations and you enjoyed the value and the convenient location of our hotel. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We do hope to see you and your family again soon and thank you so much for your business.

8/10 - 좋아요

J Andrew

2023년 10월에 1박 숙박함
답변 제공: HP 님, 2024년 2월 14일
Our primary aim is to give you a comfortable and accommodating experience, and we are verypleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that you slept well and we thank you for sharing your 4 star experience!

4/10 - 별로예요

Sean

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: HP 님, 2023년 10월 29일
Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking the time to share it

6/10 - 괜찮아요

Conny

2023년 10월에 1박 숙박함
답변 제공: HP 님, 2023년 10월 29일
Thank you so much for the 5 star review! We did recently go through a renovation. We are so happy you enjoyed your accommodations. We look forward to welcoming you back.

8/10 - 좋아요

Helene

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will return
Great service! Will return
2023년 10월에 1박 숙박함
답변 제공: HP 님, 2023년 10월 25일
Thank you for sharing your perspective of our hotel’s accommodations and you enjoyed the value and the convenient location of our hotel. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We do hope to see you and your family again soon and thank you so much for your business.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hp 님, 2023년 10월 22일
Our primary aim is to give you a comfortable and accommodating experience, and we are verypleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that you slept well and we thank you for sharing your 5 star experience!

6/10 - 괜찮아요

John

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: HP 님, 2023년 10월 21일
Thank you Very Much for your feedback.

8/10 - 좋아요

Albert

2023년 10월에 2박 숙박함
답변 제공: HP 님, 2023년 11월 8일
Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking the time to share it.

10/10 - 훌륭해요

nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of upgrades done, nice comfy new beds, friendly staff, quiet and convenient.
2023년 10월에 1박 숙박함
답변 제공: HP 님, 2023년 10월 14일
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and that you enjoyed the 5 star accommodations and hospitality that we strive to show to each guest, during every stay. We are all looking forward to your next visit and hope it will be just as enjoyable.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lots of electric outlets and bright lights,
2023년 10월에 3박 숙박함
답변 제공: HP 님, 2023년 10월 14일
Thank you for sharing your perspective of our hotel’s accommodations and you enjoyed the value and the convenient location of our hotel. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We do hope to see you and your family again soon and thank you so much for your business.

10/10 - 훌륭해요

Bryan

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Welcoming staff including of our 15lb dog for a modest pet charge. Our room was recently refurbished and in nice condition.
2023년 10월에 1박 숙박함
답변 제공: HP 님, 2023년 10월 10일
Thank you for taking the time to let us know how you enjoyed your stay with us! It is heartwarming to hear of how our efforts to impress you with our hospitality, cleanliness and convenience have been successful. Your comments on how we can further improve upon the guest experience are also very helpful to us. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your 5 star experience!

10/10 - 훌륭해요

Janis

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: HP 님, 2023년 10월 4일
Thank you so much for your compliments to our breakfast options and review regarding our high standards of cleanliness. It means a lot to us that you've allowed us to be such an important part of your vacation and we thank you for sharing your experience with us.

10/10 - 훌륭해요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The front desk clerk was delightful. Super helpful even came out to see if we wanted a coffee to go when we were leaving
2023년 9월에 1박 숙박함
답변 제공: HP 님, 2023년 10월 1일
Our primary aim is to give you a comfortable and accommodating experience, and we are verypleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that you slept well and we thank you for sharing your 5 star experience!

10/10 - 훌륭해요

Sheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, comfortable and quiet
2023년 9월에 2박 숙박함
답변 제공: HP 님, 2023년 10월 1일
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and that you enjoyed the 5 star accommodations and hospitality that we strive to show to each guest, during every stay. We are all looking forward to your next visit and hope it will be just as enjoyable.

8/10 - 좋아요

Stacy

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: HP 님, 2023년 9월 19일
Thank you so much for the 4 star review! We did recently go through a renovation. We are so happy you enjoyed your accommodations. We look forward to welcoming you back.

8/10 - 좋아요

Andrii

좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: HP 님, 2023년 9월 19일
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We hope to impress you again during your next visit and we thank you for sharing your experience.

4/10 - 별로예요

Karina

별로예요: 청결 상태, 숙박 시설 상태 및 시설
cleanliness was lacking,
2023년 9월에 1박 숙박함
답변 제공: HP 님, 2023년 9월 19일
We apologize for any inconvenience that you experienced during your stay with us. We would like to speak with you regarding your experience. Please reach out to management by calling (716)432-0305. We are forwarding your review to make them aware of the situation you experienced during your stay with us.Thank you so much for your review. We are so happy that you enjoyed a 5 star experience with us.

8/10 - 좋아요

Amandeep

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: HP 님, 2023년 9월 8일
Thank you for sharing your perspective of our hotel’s accommodations and you enjoyed the value and the convenient location of our hotel. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We do hope to see you and your family again soon and thank you so much for your business.

6/10 - 괜찮아요

Lynn

가족 여행
별로예요: 청결 상태, 객실의 편안함
Very pricey for what you get.
Upon entering room it appear clean though in time proved different. The air conditioner was not cooling down the room even though running not stop. My partner checked the filter at it was absolutely filthy and he cleaned it out, making some differnece, though the room never did cool to the 74C it was set at. After using the shower and using the bath mat to wipe up the small amount of water in the floor the towel was covered in black streaks of dirt. The entire floor in the room was so dirty that the soles of my white socks were black, as were my feet. The beds were unncecdesarily high, being placed in a platform plus at box spring plus a 12" matress which brought the bed height to just below my waist. The beds were also so long that the desk could not be used as the chair could only be pulled out a couple of inches. The bed closest to the back wall was so close to the wall that the bed was not accessible from that side. Though the newly renovated bath/shower combination was fitted with safety bars the tub was approx 2' high, rending it unusable by anyone, including myself who would benefit from using the safety bars. The bottom of the tub did not appear to be slip resistant and no bath tub mat was provided. Though pet friendly I was not impressed that guest were permitted to take their dogs to the grassy area,which was were the play equipment, bbq and picnic tables are to do their business. 2 sets of everything for 3 adults, though when asked only 1 bath towel was given.
2023년 9월에 2박 숙박함
답변 제공: HP 님, 2023년 9월 6일
Thank you so much for the kind words, We're so glad to hear you enjoyed your stay with us and look forward to seeing you again in the future!Thank you for taking the time to leave a review for our hotel. We're glad you enjoyed the amenities in your room and your interactions with our staff. We look forward to seeing you again soon!

2/10 - 너무 별로예요

Dennis

2023년 9월에 2박 숙박함
답변 제공: HP 님, 2023년 10월 29일
Thank you for your feedback.

8/10 - 좋아요

Jeff

2023년 9월에 1박 숙박함
답변 제공: HP 님, 2023년 9월 6일
Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your 5 star review means a lot to us, and we thank you for taking the time to share it.

10/10 - 훌륭해요

Ron

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Generally clean. Good supply’s of bath products etc. Safe parking,comfortable bed.
2023년 8월에 1박 숙박함
답변 제공: HP 님, 2023년 9월 4일
Thank you for letting us know how impressed you were with our services and amenities.It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again.

8/10 - 좋아요

Marina

2023년 9월에 1박 숙박함
답변 제공: HP 님, 2023년 9월 4일
Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking the time to share it.

8/10 - 좋아요

Maureen

2023년 8월에 1박 숙박함
답변 제공: HP 님, 2023년 8월 22일
It's great to hear from you and we're so glad that you enjoyed a five star experience with us! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We hope to impress you again during your next visit and we thank you for sharing your experience.

6/10 - 괜찮아요

James

2023년 8월에 2박 숙박함
답변 제공: HP 님, 2023년 8월 22일
Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. We are glad that you found the majority of your experience to be satisfactory. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.

2/10 - 너무 별로예요

Megan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: HP 님, 2023년 8월 20일
Thank you for your Feedbacks.

4/10 - 별로예요

Robert

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: HP 님, 2023년 8월 20일
Thank you for your Feedbacks.

10/10 - 훌륭해요

Mary

2023년 8월에 2박 숙박함
답변 제공: HP 님, 2023년 9월 8일
It's great to hear from you and we're so glad that you enjoyed a five star experience with us! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We hope to impress you again during your next visit and we thank you for sharing your experience.

8/10 - 좋아요

Domenic

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean
2023년 8월에 2박 숙박함
답변 제공: HP 님, 2023년 8월 17일
Thank you for taking the time to let us know how you enjoyed your stay with us! It is heartwarming to hear of how our efforts to impress you with our hospitality, cleanliness and convenience have been successful. Your comments on how we can further improve upon the guest experience are also very helpful to us. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your 5 star experience!

4/10 - 별로예요

Gale

2023년 8월에 2박 숙박함
답변 제공: HP 님, 2023년 8월 15일
Thank you for sharing your perspective of our hotel’s accommodations and you enjoyed the value and the convenient location of our hotel. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We do hope to see you and your family again soon and thank you so much for your business.

2/10 - 너무 별로예요

Michael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A waste of money don't go.
The pool was closed part of the weekend. No smoke detectors in the room. By law they need them.
2023년 8월에 2박 숙박함
답변 제공: HP 님, 2023년 9월 19일
Thank you for your feedbacks. Just to let you know during rain always we closed the pool.our official date to closed the pool is after September 4th 2023.sorry for inconvenience.

4/10 - 별로예요

Robert

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The double rooms were redone and bright. The single room we had was dirty, the floor was not clean. We didn't use the air conditioner because there was black mold on the vents. There wasn't a stopper in the sink, the paint was coming off the trim and doors. This motel has amazing potential and I wish the owners good luck.
2023년 8월에 2박 숙박함
답변 제공: HP 님, 2023년 8월 15일
Thank you so much for your review. We apologize that your visit was not up to standard. We value your feedback and will voice your concerns with management. We do hope to welcome you back in the future and show you a 5 star experience.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: HP 님, 2023년 8월 15일
Thank you for letting us know how impressed you were with our services and amenities.It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again.

8/10 - 좋아요

Janice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet building, clean rooms, beds very high need to climb up into them staff nice and welcoming and very nice outdoor pool to enjoy
2023년 7월에 2박 숙박함
답변 제공: HP 님, 2023년 8월 12일
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We hope to impress you again during your next visit and we thank you for sharing your experience.

8/10 - 좋아요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was well manicured.
2023년 8월에 1박 숙박함
답변 제공: HP 님, 2023년 8월 6일
Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. We are glad that you found the majority of your experience to be satisfactory. We also appreciate your suggestions for improvement and look forward to impressing you during future stay

10/10 - 훌륭해요

steve

좋아요: 청결 상태, 직원 및 서비스
Great location A little rough around the edges but good for a night
2023년 8월에 1박 숙박함
답변 제공: HP 님, 2023년 8월 6일
Thank you so much for the 5 star review! We did recently go through a renovation. We are so happy you enjoyed your accommodations. We look forward to welcoming you back.

10/10 - 훌륭해요

Raluca Ioana

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Impeccable place! Loved it !
답변 제공: HP 님, 2023년 8월 5일
Thank you for letting us know how impressed you were with our services and amenities.It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again.

10/10 - 훌륭해요

Kim

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Extra comfy bed. Room was clean. The only thing that wasn't good was being able to regulate the hot water in the shower. It was either blasting hot or cold. We would stay here again.
2023년 8월에 1박 숙박함
답변 제공: HP 님, 2023년 8월 3일
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We hope to impress you again during your next visit and we thank you for sharing your experience.

8/10 - 좋아요

Lloyd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice little pool with sundeck and very walkable to downtown . Used the charcoal barbecue beside the pool .
2023년 7월에 4박 숙박함
답변 제공: HP 님, 2023년 7월 31일
Thank you for taking the time to let us know how you enjoyed your stay with us! It is heartwarming to hear of how our efforts to impress you with our hospitality, cleanliness and convenience have been successful. Your comments on how we can further improve upon the guest experience are also very helpful to us. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your 5 star experience!

8/10 - 좋아요

Gary

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
Need more options for pillows. I want a pillow where my head doesn't go right to the bed...more supportive. Air conditioning easier to figure out. Nice and quiet. WIFI iffy at best.
2023년 7월에 1박 숙박함
답변 제공: HP 님, 2023년 7월 30일
Our primary aim is to give you a comfortable and accommodating experience, and we are verypleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that you slept well and we thank you for sharing your 5 star experience!

10/10 - 훌륭해요

Michelle L.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was very clean and had been remodelled .. so close to the beach and downtow. Cute pool . Loved it
2023년 7월에 2박 숙박함
답변 제공: HP 님, 2023년 7월 26일
Our primary aim is to give you a comfortable and accommodating experience, and we are verypleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that you slept well and we thank you for sharing your 5 star experience!

10/10 - 훌륭해요

MARG

좋아요: 직원 및 서비스
Great play to stay
2023년 7월에 1박 숙박함
답변 제공: HP 님, 2023년 7월 26일
Thank you so much for the 5 star review! We did recently go through a renovation. We are so happy you enjoyed your accommodations. We look forward to welcoming you back

6/10 - 괜찮아요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Liked nice half fridge with freezer and microwave. Nice soft blankets. Nice to have two chairs and table outside under overhang. Nice lawn areas with flowers and bbq. Was clean with no musty smell. Pictures showed large pool. It was very small! Too close to others in pool so didn’t use it. Out of date, tired, dark, drab look with chipping paint on window sills. Bathroom switch very inconvenient outside of bathroom Electrical outlets inconvenient. Nice coffee set up in office. Was pet friendly. Good service. Properties next to this one don’t help it’s look.
2023년 7월에 1박 숙박함
답변 제공: HP 님, 2023년 7월 24일
It's great to hear from you and we're so glad that you enjoyed a five star experience with us! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We hope to impress you again during your next visit and we thank you for sharing your experience.

8/10 - 좋아요

Norma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: HP 님, 2023년 7월 24일
It's great to hear from you and we're so glad that you enjoyed a five star experience with us! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We hope to impress you again during your next visit and we thank you for sharing your experience.

8/10 - 좋아요

peter

연인과의 여행
좋아요: 청결 상태
struggled with tv remote- office was not staffed (they were gone for an emergency) understandable
2023년 7월에 1박 숙박함
답변 제공: HP 님, 2023년 7월 10일
Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. We are glad that you found the majority of your experience to be satisfactory. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.

2/10 - 너무 별로예요

Jennifer

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room and pool were dirty. There were spiders all over the room and dead bug guts smashed on the ceiling and walls of the room. The pool was so dirty we tried to clean it ourselfs and gave up... The mustiness of the room is on our hair and clothes.
2023년 7월에 2박 숙박함
답변 제공: HP 님, 2023년 7월 10일
We apologize for any inconvenience that you experienced during your stay with us. It is outdoor pool and we had heavy rain with high winds so all dirt needs to clean.it is take couple time vacuumed and new water added it will take a day to clean. I hope you can understand. We would like to speak with you regarding your experience. We are forwarding your review to make them aware of the situation you experienced during your stay with us. Thank you so much for your review. We are so happy that you enjoyed a 5 star experience with us.

8/10 - 좋아요

ALTHEA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was a musty smell in the room as soon as I opened the door on entry. The matteress was also too hard, so we didn’t get comfortable sleep. I suggest property manager could supply bottled water for the guests for purchase or complimentary.
2023년 7월에 2박 숙박함
답변 제공: HP 님, 2023년 7월 10일
Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. We are glad that you found the majority of your experience to be satisfactory. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.

10/10 - 훌륭해요

Shirley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the staff was very friendly
2023년 7월에 2박 숙박함
답변 제공: Hp 님, 2023년 7월 9일
Thank you for sharing your perspective of our hotel’s accommodations and you enjoyed the value and the convenient location of our hotel. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We do hope to see you and your family again soon and thank you so much for your business.