로비

페어필드 인 & 스위츠 바이 메리어트 제네바 핑거 레이크스 여행 후기

3 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 513개 이용 후기 중 363개" "
평점 8 - 좋아요. 513개 이용 후기 중 122개" "
평점 6 - 괜찮아요. 513개 이용 후기 중 18개" "
평점 4 - 별로예요. 513개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 513개 이용 후기 중 7개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Tanya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great- pillows terrible
2024년 3월에 1박 숙박함
답변 제공: Conrad 님, 2024년 4월 2일
Thank you Tanya for your comments. We will share your comments with our team and look forward to seeing you on your next visit.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Conrad 님, 2024년 4월 2일
Thank you Nicole. we appreciate the positive review.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all good
2024년 3월에 1박 숙박함
답변 제공: Conrad 님, 2024년 3월 28일
Thank you David for letting us know of your experience. We look forward to seeing you on your next visit.

8/10 - 좋아요

Cara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Conrad 님, 2024년 3월 18일
Thank you Cara for your positive review. We hope to see you again on your next visit to the area.

10/10 - 훌륭해요

Kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful for a short stay
2024년 2월에 1박 숙박함
답변 제공: Rich C. 님, 2024년 3월 5일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 - 훌륭해요

Debbie 님, Somers

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Rich C. 님, 2024년 3월 5일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 - 훌륭해요

jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had a great breakfast
2024년 2월에 1박 숙박함
답변 제공: Fairfield Geneva Finger Lakes Front Office 님, 2024년 2월 26일
Thank you for your feedback, Jennifer and thank you for your recent stay at the Fairfield by Marriott.We are happy to hear you utilized and enjoyed the complimentary breakfast our hotel has to offer.we hope to see you again.

10/10 - 훌륭해요

kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Rich C. 님, 2024년 2월 13일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 - 훌륭해요

mehrnaz

2024년 2월에 2박 숙박함
답변 제공: Rich C. 님, 2024년 3월 21일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 - 좋아요

suleyman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to Hobart.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 5일
Yes! We are lucky enough to be less than 1 mile from Hobart and William Smith College! We look forward to hosting you again soon!

10/10 - 훌륭해요

Mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Satisfied.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 5일
We are thrilled you were satisfied with your stay! We hope to host you again soon!

10/10 - 훌륭해요

Thomas

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were really nice breakfast seating was very comfortable
2024년 1월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 2일
Thank you for your kind words! We enjoyed having you and can not wait to host you in the future! Have a great weekend!

8/10 - 좋아요

Kevin

2024년 1월에 1박 숙박함
답변 제공: Rich C. 님, 2024년 1월 9일
Thank you for choosing our hotel for your recent stay. We appreciate your 4 out of 5 rating, and we hope your experience with us met your expectations.If you have any specific feedback or suggestions on how we can improve and make your next stay even better, please feel free to share. Your insights are valuable to us as we strive to provide the best possible service for our guests.We look forward to the opportunity to welcome you back in the future.

8/10 - 좋아요

JoAnn

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 12월 18일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 - 좋아요

Veta

2023년 12월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 12월 18일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 - 훌륭해요

Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well, maintained, great staff, convenient
2023년 12월에 2박 숙박함
답변 제공: Rich C. 님, 2023년 12월 13일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you found the staff to be friendly and the hotel well maintained. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 - 좋아요

kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just what I was looking for in terms of quality and convenience while visiting my child at HWS
2023년 11월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 11월 28일
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

8/10 - 좋아요

Amy

2023년 11월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 12월 4일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 - 훌륭해요

Patricia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Rich C. 님, 2023년 11월 6일
Thank you for your 10 out of 10 rating! We appreciate your positive feedback, and we're pleased to know that you had a great experience during your stay with us. If you have any specific comments or suggestions to share to make your next visit even better, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you again in the future.

6/10 - 괜찮아요

Christine

2023년 10월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 10월 16일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 - 좋아요

Karla

2023년 10월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 11월 2일
Thank you for your feedback and for rating your experience with us as 4 out of 5. While you didn't provide specific comments, your rating helps us understand your overall experience.We appreciate your stay and hope that you had a comfortable and pleasant time with us. If you ever have specific comments, suggestions, or requests to share in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to hosting you again. Thank you for choosing us for your accommodations.

10/10 - 훌륭해요

Ronald

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were awesome, facility was clean. Breakfast was very good! Highly reccomended.
2023년 10월에 2박 숙박함
답변 제공: Rich C. 님, 2023년 10월 11일
Thank you so much for your kind words and 5-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

8/10 - 좋아요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 10월 6일
Thank you Greg for your great review of our hotel! We are so delighted to know that you enjoyed your stay with us. We hope you enjoyed your visit to the area and hope we have the opportunity to welcome you back in the future!

10/10 - 훌륭해요

Joanne

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Rich C. 님, 2023년 10월 2일
Thank you so much for your kind words and 10-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

8/10 - 좋아요

Bernard

2023년 9월에 2박 숙박함
답변 제공: Rich C. 님, 2023년 9월 14일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back in the future should your travels bring you back to the area.

8/10 - 좋아요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 13일
Thank you so much for taking the time to submit a review of your stay at our property. We are happy to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 11일
Thank you so much for your 5-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

10/10 - 훌륭해요

Kimberly 님, Cazenovia

2023년 9월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 25일
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Bess

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is my third time staying there … we love this place !!
2023년 8월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 11일
Thank you Bess for your great review of our hotel! We are so delighted to know that you love our hotel and love staying here! We know you have many lodging options and are grateful that you choose to stay at our hotel. We love having you! Until next time...

2/10 - 너무 별로예요

Christine

2023년 8월에 2박 숙박함
답변 제공: Rich C. 님, 2023년 9월 11일
Thank you so much for taking the time to review your stay at our property. Our team works very hard to ensure our guests have an exceptional stay and we are sorry that was not the case for you. I have gone ahead and forwarded your comments to the appropriate teams in the hotel and they will be reviewing them to take steps to improve the experience in the future. We hope that you will consider giving us another chance, should your travels bring you back to the area!

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wedding
Great place to stay for our daughter's wedding. They allowed us to use the back patio for the after hours party.
2023년 8월에 2박 숙박함
답변 제공: Rich C. 님, 2023년 9월 5일
Thank you for taking the time to share your experience of your stay at our hotel for your daughter's wedding. We are happy to hear that the team was able to facilitate the use of the back patio for the after-hours party. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. Thanks again!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay, super clean, friendly and helpful staff.
2023년 8월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 5일
Thank you, Michael for your great review of our hotel! We are so delighted to know that you found our hotel super clean and the staff friendly and helpful. We look forward to welcoming you back should your travels bring you back to the area.

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel!
Stayed there two separate times in a week. Wonderful hotel - staff was great. My granddaughter inadvertently left her smart watch under her pillow during our first stay. The watch was found by the cleaning staff, and they held it for us to pick up during our 2nd stay. Just a wonderful experience.
2023년 8월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 5일
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to exceed your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

2/10 - 너무 별로예요

Brian

2023년 8월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 11일
Thank you so much for taking the time to review your stay at our property. Our team works very hard to ensure our guests have an exceptional stay and we are sorry that was not the case for you. I have gone ahead and forwarded your comments to the appropriate teams in the hotel and they will be reviewing them to take steps to improve the experience in the future. We hope that you will consider giving us another chance, should your travels bring you back to the area!

10/10 - 훌륭해요

Eduard

2023년 8월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 5일
Thank you for taking the time to share your experience of your stay at our hotel. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hungry!!
We arrived hungry…the front desk representative advised us where we could go and even looked up closing times and directions for us! We had a delicious meal and a very relaxing stay at your hotel!!
2023년 7월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 5일
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had such a positive experience with our front desk representative and they were able to direct you to some delicious food! It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Dawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were all phenomenal! The room was so nice
2023년 7월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 5일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you found the staff to be phenomenal and the hotel room nice. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 - 훌륭해요

Carol

2023년 7월에 2박 숙박함
답변 제공: Rich C. 님, 2023년 9월 5일
Thank you for your review and for choosing our hotel. We are glad that you enjoyed your stay with us and we hope we have the opportunity to welcome you back soon.

10/10 - 훌륭해요

Jodi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay at the Fairfield, nice place and very friendly staff. Finger lakes was gorgeous — one tip to offer: best to stay here with a car, there’s not much within walking distance of the hotel.
2023년 7월에 2박 숙박함
답변 제공: Rich C. 님, 2023년 9월 5일
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

2/10 - 너무 별로예요

Jill

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible Hotel!
All around terrible Hotel. Do not stay here! Room so small, I couldn't even open my suitcase. Smelly, scary Property. Stay away!
2023년 6월에 2박 숙박함
답변 제공: Conrad 님, 2023년 6월 28일
Thank you, Jill for your review. We are sorry to hear that you did not enjoy your stay. We will share your comments with the team so that we can make sure our rooms are up to our guests' standards. Perhaps on your next visit we can upgrade you to one of our suites that are more spacious than our regular rooms.

8/10 - 좋아요

Rodney

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Fairfield Inn Geneva, NY
The Fairfield Inn was clean and neat. Our clerk at check in was friendly. After we got to our room, we discovered our in-room refrigerator was not working. I contacted the front desk to ask for someone to look at it, was told someone would be there soon. Never saw anyone. I tried to get the refrigerator working, but only got it cooling sporadically. During my online check in I requested our room to be be cleaned and towels refreshed once during our three day stay. Our waste basket was emptied, but nothing else. I had to ask at the front desk for fresh towels. The breakfast was good and the hotel was comfortable. But I was not happy with the lack of response to our service requests.
2023년 6월에 3박 숙박함
답변 제공: Conrad 님, 2023년 6월 12일
Thank you for taking the time to share your experience with us. Please accept our apologies for not following through better on your refrigerator request. We have shared your comments with the team to make sure that we are handling requests properly and providing the correct level of housekeeping service that was requested. We strive to satisfy all of our guests and will continue to work to improve. We hope that you will have occasion to stay with us again in the future.

10/10 - 훌륭해요

Larry F,

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, friendly staff, property is very nice
2023년 4월에 1박 숙박함
답변 제공: Bonnie Miller - AGM 님, 2023년 5월 16일
Thank you for taking the time to review our hotel here at Fairfield Inn and Suites, Geneva Finger Lakes. We hope all future travels bring you back to us for another great stay.

10/10 - 훌륭해요

Dana

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing friendly staff, room was spacious and clean, wonderful breakfast
2023년 4월에 1박 숙박함
답변 제공: Bonnie Miller- AGM 님, 2023년 5월 16일
Thank you for taking the time to review our hotel here at Fairfield Inn and Suites, Geneva Finger Lakes. We hope all future travels bring you back to us for another great stay. Have a great day.

10/10 - 훌륭해요

Ryanne

2023년 4월에 10박 숙박함
답변 제공: Bonnie Miller-AGM 님, 2023년 5월 16일
Thank you for taking the time to review our hotel here at Fairfield Inn and Suites, Geneva Finger Lakes. We hope all future travels bring you back to us for another great stay. Have a great day.

8/10 - 좋아요

Melissa

2023년 4월에 1박 숙박함
답변 제공: Bonnie Miller-AGM 님, 2023년 5월 16일
Thank you for taking the time to review our hotel here at Fairfield Inn and Suites, Geneva Finger Lakes. We hope all future travels bring you back to us for another great stay.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Bonnie Miller-AGM 님, 2023년 3월 22일
Thank you for taking the time to rate our hotel. We hope all your future stays bring you back to us here at the Fairfield, Geneva Finger Lakes. Have a great day.

10/10 - 훌륭해요

KATHRYN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The counter person was awesome! Very happy and friendly and I didn’t arrive until after 11pm!
2023년 3월에 1박 숙박함
답변 제공: Bonnie Miller- AGM 님, 2023년 3월 22일
We are very happy to see you enjoyed your stay with us. We hope you get a chance to come stay with us again. Have an amazing day.

6/10 - 괜찮아요

Andrea

2023년 3월에 1박 숙박함
답변 제공: Bonnie Miller - AGM 님, 2023년 4월 10일
Thank you for taking the time to rate our hotel. Have a great day.

8/10 - 좋아요

Richard

2023년 3월에 1박 숙박함
답변 제공: Bonnie Miller- AGM 님, 2023년 3월 16일
Thank you for taking the time to rate our hotel here at Fairfield, Geneva. We hope you have a wonderful day.

10/10 - 훌륭해요

Anthony

2023년 3월에 1박 숙박함
답변 제공: Bonnie Miller - AGM 님, 2023년 3월 7일
Thank you for taking the time to rate our hotel here at the Fairfield, Geneva Finger Lakes. We hope you have a great day.