숙박 시설 구내

클럽 호텔 돌핀 여행 후기

4 out of 5
클럽 호텔 돌핀
Kammala South, Wennappuwa

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 103개 이용 후기 중 45개" "
평점 8 - 좋아요. 103개 이용 후기 중 47개" "
평점 6 - 괜찮아요. 103개 이용 후기 중 6개" "
평점 4 - 별로예요. 103개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 103개 이용 후기 중 2개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

4/10 - 별로예요

Ivana

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Over priced rundown hotel
We booked this hotel for our last night in Sri Lanka and it was by far the most rundown hotel we have stayed in. We booked the most expensive ($260 per night) room that they offered “ beach villa”. The room was in poor condition and looked nothing like a villa. Tv didn’t work and bed sheets were old and room was not clean. Ac blows directly on the bed so you can choose to either be freezing or be super hot. The hotel is on the beach but far from easy access to anything near by. Dinning options are at the buffet only and it’s like a 2 star restaurant. The buffet is $15 per person, kinda high for the quality of food and giving the fact you are in Sri Lanka. This hotel would be ok for $40 per night for someone that is on budget. $260 per night in Sri Lanka gets you by far nicer accommodation.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ciaran 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious property even when near full occupancy. Staff always attentive and going extra mile. Good choice of food at buffet.
2020년 3월에 9박 숙박함
답변 제공: TP 님, 2020년 3월 18일
Dear Ciaran, Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area. Ayubowan Tony Perera

10/10 - 훌륭해요

Romy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 4박 숙박함
답변 제공: TP 님, 2020년 3월 4일
Dear Guest, Thank you for the first-class rating and recommendations. Glad to know that your stay was really good. Ayubowan Tony Perera

10/10 - 훌륭해요

aya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함
답변 제공: TP 님, 2020년 3월 4일
Dear Guest, Thank you for the excellent rating and recommendations! Glad to know you enjoyed the stay. Hope your next trip is not far away. Ayubowan Tony Perera

8/10 - 좋아요

Grahame

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall good but they have a lot to learn.
Overall good. They have a lot to learn regarding food selection compared to other all inclusive holidays we have taken especially Turkey. We booked B&B but were informed that we should take all inclusive as it represented good value. We don’t agree £70 each per day wasn’t good value at all unless you wanted to snuff yourself or get outrageously drunk!
2019년 9월에 2박 숙박함
답변 제공: Tony Perera 님, 2019년 10월 8일
Dear Grahame, thank you very much for taking the time to rate your experience with us!we will certainly take your feedback and share to improve ourselves. We look forward to welcome you once again, if your travel plans bring you back to Sri Lanka! Sunny Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 2박 숙박함
답변 제공: Stephan 님, 2019년 9월 17일
Thank you so much for the perfect rating! We are excited that you had a wonderful experience! Sunny Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 4박 숙박함
답변 제공: Stephan 님, 2019년 9월 1일
Thank you so much for your feedback!

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect in this Hotel. We loved it there.
2019년 8월에 11박 숙박함
답변 제공: Stephan 님, 2019년 8월 21일
Dear Christian, thank you so much for the kind praise and the time taken to share your experience! We are grateful that you had a fantastic time! Sunny Regards!

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Good location and pool. We booked a junior suite for 4 persons (2 adults and 2 children) but only were provided with 3 beds. No solution suggested by the hotel. We had to sleep with our boy in our bed. Expedia should not offer a suite to 4 persons.
2019년 7월에 1박 숙박함
답변 제공: Stephan 님, 2019년 7월 26일
Thank you very much for your feedback!

10/10 - 훌륭해요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service. Highly recommended. Perfect for relaxing break.
2019년 3월에 14박 숙박함
답변 제공: Stephan 님, 2019년 4월 3일
Dear Bruce, thank you so much for the perfect review and praise! Great that you had a wonderful quick break! Sunny Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There are many dogs, which is first day a shock but later you can find there are kind and not dangerous and it is part of culture of this island.
2019년 3월에 6박 숙박함
답변 제공: Stephan 님, 2019년 4월 29일
Thank you very much for your kind praise and feedback!

8/10 - 좋아요

Andreas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함
답변 제공: Stephan 님, 2019년 3월 13일
Dear Andreas, than you so much for taking the time to rate your experience at Club Hotel Dolphin! We are grateful that you enjoyed your stay and look forward to welcome you again if your travel plans bring you back to Sri Lanka! Sunny Regards

10/10 - 훌륭해요

Romy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastiskt
Detta hotell var superbra! Personalen var helt underbara och man kände sig verkligen välkommen. Ett fantastiskt engagemang när de hade olika slags aktiviteter. Skulle! gärna åka dit igen
2019년 2월에 4박 숙박함
답변 제공: Stephan Sandmann 님, 2019년 2월 26일
Dear Romy, we are so glad that you had an awesome experience at Club Hotel Dolphin! Thank you so much for your support and the wonderful praise for our team! We would be grateful, if your travel plans bring you back to Sri Lanka, to welcome you again! Sunny Regards!

8/10 - 좋아요

Olgica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice
+ Very nice resort. Wonderful huge pool and great pool area on the lawn. Beautiful beach too - and swimmable :). Animation team active. Nice main restaurant, lots of food choices. And tasty. Live music at times nice touch. Close to the airport, very good choice for a first or last stop in Sri Lanka. - Very large resort, not for those who prefer more privacy. Sometimes loud too. They take day guests (probably there for a meeting or something), so that at one point there were no more sun umbrellas left for us - which should not happen. A bit complicated to get around. Could have more of a local touch.
2019년 1월에 4박 숙박함
답변 제공: Stephan Sandmann 님, 2019년 2월 19일
Thank you very much, Olgica for taking the time to review your experience! We are glad that you had a good time! Sunny Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bon accueil dès l'aéroport (van réservé à l'avance pour 40$ l'aller) et à l'hôtel bien reçus (mais ne pas être pressés !) Chambre en rez de jardin au bord de la piscine principale (attention un peu bruyant et le personnel de chambre commence le ménage très tôt) Nous avons upgradé du BB en All inclusive moyennant finance et c'est obligé car pas grand chose dans les alentours. Mauvaise surprise certains jours de voir des locaux venir passer la journée en groupe et se rendre malade à boire de l'alcool jusqu'à ne plus tenir debout.
2019년 2월에 9박 숙박함
답변 제공: Stephan Sandmann 님, 2019년 2월 13일
Thank you so much for taking the time to share your experience and for your wonderful recommendations! Fantastic to see that you had a great time! Sunny Regards

8/10 - 좋아요

John Magne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Stephan 님, 2019년 2월 4일
Dear John, thank you very much for taking the time to rate your experience with us! We are excited to see that you had a pleasant stay! We look forward to welcome you once again, if your travel plans bring you back to Sri Lanka! Sunny Regards

8/10 - 좋아요

Jussi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Viihtyisä hotellialue. Iso uima-allas. Ranta aivan vieressä.
2019년 1월에 2박 숙박함
답변 제공: Stephan Sandmann 님, 2019년 1월 29일
Thank you so much for taking the time to share your experience! We are glad that you enjoyed your time at Club Hotel Dolphin. Sunny Regards!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gutes Hotel in Strandnähe , vielleicht wieder irgendwann
2018년 12월에 15박 숙박함
답변 제공: Stephan Sandmann 님, 2019년 1월 3일
Vielen herzlichen Dank fuer Ihre Bewertung! Wir freuen uns sehr, das Sie sich rundum wohl gefuehlt haben und freuen uns schon Sie nochmals in Sri Lanka und bei uns begruessen zu duerfen! Sonnige Gruesse

8/10 - 좋아요

Dilshan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good place to relax
Overall it was a nice place to spend with my family. Mostly enjoyed in the pool area.
2018년 12월에 1박 숙박함
답변 제공: Stephan 님, 2019년 1월 1일
Dear Dilshan, thank you so much for taking the time to leave your rating! We are glad that you had a wonderful time and hope to see you again some time! Sunny Regards

10/10 - 훌륭해요

Rune

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for families
Lots of activities. Nice gym, tennis and badminton facilities. Great buffé. Super pool.
2018년 12월에 2박 숙박함
답변 제공: Stephan 님, 2018년 12월 20일
Dear Rune, thank you so much for the wonderful review and the recommendation. We are thrilled that you enjoyed so many of our facilities! Sunny Regards

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family hotel
Loved the hotel and food. Pool was great too. We were AL but when I asked for banana milkshake it was not on the AL. I don’t drink so this was disappointing. Staff are very friendly.
2018년 11월에 2박 숙박함
답변 제공: Stephan Sandmann 님, 2018년 12월 7일
Dear Angela, thank you very much for your response and the praise! We are glad that you enjoyed the two nights at Club Hotel Dolphin! Sunny Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
チェックイン時の女性従業員の対応は良かった。 部屋も清潔感があり、部屋の外には椅子がが2つあり、 日向ぼっこにはちょうど良い。 海も近く、波の音が心地よかった。 レストランはビュッフェで中々おいしかった。 サラダの種類が豊富だったのが嬉しかった。
2018년 11월에 2박 숙박함
답변 제공: Stephan 님, 2018년 11월 28일
Thank you so much for your kind words of praise! We are glad that you had a wonderful time! Sunny Regards Stephan Sandmann

8/10 - 좋아요

Dani 님, Sydney

좋아요: 청결 상태
Overall nice facility layout confusing. Staff really nice. Not much entertainment on offer. A little far out to bars, shopping & to find things to do. Food was good.
2018년 9월에 6박 숙박함
답변 제공: Stephan 님, 2018년 10월 12일
Dear Dani, thank you very much for taking the time to share your experience! Wonderful to see that you had a good time! Sunny Regards!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
لا بأس به
الإقامة في الفندق لا بأس بها ..النظافه جيدة.. والفطور عادي جدا..والثلاجة مقفله ولا يمكن استخدامها الا بالطلب.. طلبوا منا الدفع مجددا مع ان المبلغ سحب قبل وصلنا الى الفندق بيوم وبعد الأخذ والعطاء معهم اقتنعوا بخطأهم
2018년 9월에 1박 숙박함
답변 제공: Stephan 님, 2018년 10월 12일
Thank you very much for leaving your rating! We are glad that you enjoyed your time! Sunny Regards Stephan Sandmann

8/10 - 좋아요

Bal 님, England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel with character by the beach.
The staff are very helping and friendly. Always willing to help with any problems you may have. The hotel is not a modern type of hotel, but has lots of character. The two swimming pools are a bonus. The first is a large long stretched out pool with plenty of space for everyone. The other is a large quiet pool for those who want to swim or spend time in the pool with less noise. The eating areas are large and spacious. My only negative point is if you are a vegetarian. Then on some days the choice can be limited. But if you ask the head chef. They will try to make food to satisfy your vegetarian lifestyle the next time you eat. The beach can be littered with some rubbish bought in on the tide from the nearby towns. But the staff do clean it monthly. In August the tide can be a little strong.
2018년 8월에 10박 숙박함
답변 제공: Stephan 님, 2018년 8월 28일
Dear Bal, thank you very much for taking the time to share your experience! We are glad that you enjoyed your time and hope that we can welcome you again, when your travel plans bring you to Sri Lanka again! Sunny Regards Stephan Sandmann

8/10 - 좋아요

Hesitha 님, Sri Lanka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with sea view and a large pool. Villa rooms are clean and spacious. Foods are delicious and more variations. The colored wrist band used to identify booking boarding is a nuisance make a discrimination.
2018년 8월에 1박 숙박함
답변 제공: Stephan 님, 2018년 9월 1일
Dear Hesitha, thank you very much for taking the time to review your experience! Great to see that you enjoyed your time and we look forward to welcome you again! Sunny Regards Stephan Sandmann

6/10 - 괜찮아요

Sudarshana

Waiting one and half hours for checking. Not much clean. Dinner is not satisfied.
2018년 8월에 1박 숙박함
답변 제공: Stephan 님, 2018년 8월 27일
Dear Sudarshana, Thank you very much for taking the time to leave your impression.

8/10 - 좋아요

mohammed 님, السعودية

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
منتجع جميل
منتجع جميل وهادئ ونظيف أنصح بالسكن فيه
2018년 8월에 2박 숙박함
답변 제공: Stephan 님, 2018년 8월 17일
Dear Mohamed, thank you very much for rating your experience! We are grateful that you enjoyed your stay at Club Hotel Dolphin. Sunny Regards Stephan Sandmann

10/10 - 훌륭해요

ABDULRAZZAQ MOHAMMAD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ممتاز وعلى المحيط ولكن الحذر عند الخروج يطلبون مبلغااضافيا بحجج واهية ولكن لا تعطيهم مهما حدث
2018년 7월에 1박 숙박함
답변 제공: Stephan 님, 2018년 8월 1일
Dear Abdulrazzaq, thank you very much for the great rating! It was a pleasure to have you with us and we are grateful that you had a good time! Hope to see you again! Sunny Regards Stephan Sandmann

10/10 - 훌륭해요

Mark 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very large resort, very good food
My wife and I stayed here earlier this month and - although we were only there for a night prior to flying back to Australia - we had a good time. The resort itself is really large and the staff are super friendly. The buffet food is excellent both in variety and taste. They offer an all-inclusive upgrade package for $30 US per person/per night - as at July 2018 - so if you're going to be here for a few days it would be well worth it to take this option, especially if you like a drink or 2...
2018년 7월에 2박 숙박함
답변 제공: Stephan 님, 2018년 7월 26일
Dear Mark, thank you very much for leaving your review and for your recommendation! We hope to have the pleasure of hosting you again when your travel plans bring you to Sri Lanka again! Sunny Regards

10/10 - 훌륭해요

Steve 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous hotel and great location.
Fantastic location, beautiful beach, the sea is a bit rough, but there were people swimming in the sea although the red flags were flying everyday we were there. The staff are really friendly, great fun and very helpful. Both pool areas are very clean, food and drinks appear to be available at any time of day or night, although we were originally on a B&B basis, we went for the all inclusive on arrival and were not disappointed with what was on offer. Our room was a superior one with sea view, big room, the A/C and ceiling fan was great, our room could have done with a little refresh on some of the paintwork, but generally nice. We had a fabulous ten nights at the Dolphin and would definitely recommend this hotel.
2018년 4월에 9박 숙박함
답변 제공: Stephan 님, 2018년 4월 14일
Dear Steve, greetings from Club Hotel Dolphin! We endeavor to provide our guests all the means for an uninterrupted holiday and it is good to know that we could make a memorable stay for you with our personalized services, diligent associates and warm hospitality. Happy guests are our aim and we always hope to give our guests an impeccable experience. We eagerly await your next arrival! Sunny Regards Stephan Sandmann

8/10 - 좋아요

Nikita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Тихий и спокойный отель
Хороший отель, тихий . Есть коты и собаки на территории. До города Негомбо 15-20 минут максимум. Персонал дружелюбный. Рядом с отелем местные туры, где можно договориться о хорошей цене за поездку в любую точку страны. 5ть минут ехать до Keels super, это большой супермаркет. Ездили в конце января. Погода отличная в последний день был дождь , IPhone погода всегда врала(писал грозу , а по факту солнце без облаков) средняя температура 30^ . В целом отель полностью оправдывает свои 4*!
2018년 1월에 10박 숙박함
답변 제공: Stephan 님, 2018년 2월 19일
Dear Nikita, thank you very much for taking the time to review your experience at Club Hotel Dolphin! We really appreciate your praise and it's exciting to see that you had a wonderful time! We look forward to welcome you again, if your travels bring you back to Sri Lanka! Sunny Regards Stephan Sandmann

10/10 - 훌륭해요

Mona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 2박 숙박함
답변 제공: Stephan Sandmann 님, 2018년 1월 24일
Dear Mona, thank you very much for the great rating. We are absolutely pleased to receive such a praise for our services and facilities! All the best wishes and hopefully we have the pleasure to welcome you again! Sunny Regards!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Värt pengarna
Bra hotel
2018년 1월에 1박 숙박함
답변 제공: Stephan 님, 2018년 1월 17일
Thank you very much for the time taken to leave the rating!

10/10 - 훌륭해요

Carrie 님, Perth, WA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good resort for a getaway
Excellent experience at Club Hotel Dolphin. We did find it to be a little isolated from the city but it was a good start to the trip with nice relaxing treatments in their spa.
2017년 12월에 3박 숙박함
답변 제공: Stephan 님, 2017년 12월 25일
Dear Carrie, thank you very much for the perfect rating! We are glad that your start of a wonderful vacation was brilliant and that we could contribute to it! With all the best wishes for a Merry Christmas and the hope to welcome you again we send Sunny Regards Stephan Sandmann

10/10 - 훌륭해요

ERNST

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super gute Locasion beim kommen und gehen nach Shr
30Std.genossen wie 1 König.Grösste Schwimmbad von Shri Lanka.Super Frühstücksbuffet und Abend Büffet.mh.Das Meer mit Sandstrand und wellen einfach toll.
2017년 12월에 1박 숙박함
Lieber Ernst, auch hier nochmals vielen, vielen dank fuer das Feedback und den tollen Kommentar! Wir freuen uns sehr ueber das Lob! Sonnige Grruesse Stephan Sandmann

10/10 - 훌륭해요

Hoshang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Fantastic. The property is a real resort with all inclusive amenities and daily activities.
2017년 12월에 2박 숙박함
Thank you so much for your support with sharing your experience! All the best wishes and hope to see you both again! Sunny Regards Stephan Sandmann

10/10 - 훌륭해요

Hoshang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anazing
Excellent property staff amazing - all eager to help. Felt like a real vacation.
2017년 12월에 2박 숙박함
Dear Hoshang, it was a pleasure to have you both with us and we feel very proud that our commitment is honored with your excellent rating and the very kind words! Thank you very much and we would be grateful to be your host again when your time allows to visit Sri Lanka again! Sunny Regards Stephan Sandmann

6/10 - 괜찮아요

Kim 님, Singapore

좋아요: 직원 및 서비스
별로예요: 청결 상태
Nice layout of rooms on hotel grounds
Quite nice. Parking is on the road side - not sure if hotel security looks after this area. Decent room - with working roman blinds. Bathroom - ants and quite a few drain flies. :( Breakfast buffet nice spread. Friendly staff. Good service.
2017년 11월에 1박 숙박함
답변 제공: Stephan 님, 2017년 11월 26일
Dear Kim, thank you very much for your feedback! We are glad that you enjoyed your stay with us but at the same time please take our apologies for the inconvenience regarding ants and flies. As you may have noticed a dedicated team is daily around on the grounds to look for disturbances. Unfortunately that much located in tropical nature we can't guarantee appearance from time to time. Sunny Regards! Stephan Sandmann

8/10 - 좋아요

gemma 님, saudi Arabia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing family holiday
My husband and I took our 1 year old for our first holiday. We stayed in a pool access room which was exactly that with the bonus of bring close to the beach. Pool area and bar was perfect. Lots of different depth areas so my daughter could enjoy the pool, walking and sitting in the water. Food was good. Buffet varied day to day and had a good selection. Very accommodating of chn and will cook what they need. Allowed late checkout as our daughter was sleeping and didn't remove all inclusive band so we could eat lunch after check out. Kids club was great, esp the indoor playroom. Staff there were very friendly and let us use the room after checking out over their lunch break. Overall we would recommend this hotel 😊
2017년 10월에 7박 숙박함
답변 제공: Stephan 님, 2017년 10월 30일
Dear Gemma, Thank you for your lovely comment. It is always a pleasure to know that our guests fully enjoyed their stay with us. We are absolutely thrilled that you mention the team! They really do try to create a 'home away from home' for all of our guests, and we are delighted that they have delivered! We very much appreciate your kind compliments and can't wait to welcome you back for many more stays to come. Sunny Regards Stephan Sandmann

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel closed to the beach
Also we booked a room for 2 adults and a child we had to pay extra Charge for our daughter. The breakfast was good.
2017년 8월에 2박 숙박함
답변 제공: Stephan 님, 2017년 9월 5일
Thank you very much for your time taken to review your recent stay with us! We are glad that you had an enjoyable time! Sunny Regards!

10/10 - 훌륭해요

abuabdallh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
فندق ممتاز
2017년 8월에 1박 숙박함
Thank you for the perfect rating! We are glad that you enjoyed your stay! Sunny Regards!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함
Thank you soo much for the perfect rating! We're excited to see that you had a wonderful time! Hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
静かなホテル
静かにのんびりするにはいいホテル。部屋にwifiもあったし、キッズルームもあるし、子供用プログラムも充実してました。朝食ビュッフェも美味しかったです。
답변 제공: Stephan S. 님, 2017년 8월 8일
It is a great pleasure to see that you had a wonderful time at our Resort. Thank you very much for the rating and the time taken to do so! Sunny Regards from Club Hotel Dolphin

8/10 - 좋아요

sue 님, london

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice hotel, close to the beach.
Had a lovely four day stay at this hotel. It was a bit secluded from anywhere around it. Very clean, and staff very polite. We were Bed and Breakfast, so ate in the hotel for our evening meals, as no where else nearby. Food was good, but there was not really many plain dishes if you didn't like curries and other more exotic dishes. Therefore, would not recommend it for children. Entertainment very quiet at nights, singer on keyboard, animation sow three nights a week ( not all that) and a disco that no one attended! Pool side was nice, no problem getting beds. Overall had a good stay, but a little quieter than I expected.
답변 제공: Club Hotel Dolphin 님, 2017년 4월 4일
Dear Guest, Thank you for your comments. I have noted down your comments and will share it with my team members and see as to how best we could improve ourselves. Regards, Stephan Sandmann

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Andrea 님, Dresden, Sachsen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nur 3 Tage zu Beginn des Urlaubs gebucht, da als 5 Sterne Club Hotel sehr teuer --- aber immer wieder, wenn ich herkomme --- traumhafte Anlage, gutes Essen, sehr schöne Zimmer und guter Service, vor allem gute Betreuung und Behandlungen im SPA....
답변 제공: Club Hotel Dolphin 님, 2017년 3월 9일
Dear Guest, Thank you for your comments with regard to your stay with us at Club Hotel Dolphin. Regards, Roshan Fernando

10/10 - 훌륭해요

Iresha 님, California

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful and excellent customer service
Very friendly staff. Went out of their way to make our stay wonderful. Clean and beautiful setting Beachfront with shady trees Very relaxing Will go again
답변 제공: Club Hotel Dolphin 님, 2017년 3월 9일
Dear Guest, Thank you for your comments with regard to your stay with us. I am glad to note that you have already decided to visit us back again. Regards, Roshan Fernando

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good hotel. Clean rooms and nice staff. Near to the beach

2/10 - 너무 별로예요

Fatema

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
استقبال من الفندق جدا سيئ وتم طلب دفع مبلغ اضافي لطفل عمره 3 سنوات والغرفه قريبه من ديسكو الموجود في الفندق والسلالم في الفندق جدا متعبه لا انصح العرب بالحجز فيه