Dear Peter,Thank you for sharing your feed back we will use it to improve our services I wish you brought this to our management attention so we could have solved the issue while you were here because we do provide free access to the pool and gym to our room guests and there are charges that apply when using extra products and services at breakfast time like bottled water but our breakfast dose include a buffet with different meal type and options we also serve hot beverages and different selection of juice's during the time of your stay we were also experiencing internet interruption in a national scale all in all we sincerely like to apologize for not making your stay more enjoyable we hope we will get another chance to prove our self.Best wishes. Ghion Hotel Team

Thank you very much for your review and we hope to see you again in our Hotel.

Dear Audrey, Thank you for the review we will always continue to improve our service to be far better than okay. Best Wishes Ghion hotel Team

Dear guest, Thank you for your positive real-time feedback. We are standing to work hard to give for our guest's god service. REGARDS

Dear guest, We are sorry for disappointed during the hotel stayed and we asked to apologize in the name of the hotel we worked together all members of staff to solve this kind of problem. Regards,

Dear Tsilizani, Thank you forgive your response and I say sorry for an uncomfortable time during staying in our hotel we owrke very hard to solve such kind of problem. Regards,

Greeting from Ghion hotel Addis Ababa. yeas you maid your reservation through Expedia but wean you arriving at the hotel the receptionist told you the payment is not settled. We asked a great excused for the mise understand through the problem of network KInd Regards,