외관

라킨타 인 바이 윈덤 새크라멘토 노스 여행 후기

2.5 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 122개 이용 후기 중 37개" "
평점 8 - 좋아요. 122개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 122개 이용 후기 중 24개" "
평점 4 - 별로예요. 122개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 122개 이용 후기 중 21개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

James

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing and the property was clean and comfortable
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Bridget

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Bridget,We appreciate you taking the time to share your experience with us. If there are any specific areas you feel we could improve upon, please do not hesitate to contact us directly. We value your feedback and hope to welcome you back in the future.

2/10 - 너무 별로예요

Elizabeth

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was old and dirty. The beds were hard as a rock and the springs were extremely loud. The shower is tiny and the overall stay was just not pleasant. Staff was rude and moved slow. Both times I had to go to the front desk there was a long wait and only one employee working
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Elizabeth, We appreciate you sharing your feedback with us. We will definitely address your concerns internally to improve our services. Your insights are valuable to us for future enhancements.

4/10 - 별로예요

Richard

가족 여행
좋아요: 직원 및 서비스
Location was easy to find and conveniently right off the freeway. Check in was easy. What I didn’t like; the Queen beds were really small, barely bigger than a full, the refrigerator was so loud we had to turn it off, the beds are metal bed frames that made so much noise even with the slightest move and were uncomfortable. The shower head was broken, sprayed water everywhere when trying to adjust it. The floor felt a little sticky.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Richard, We appreciate your feedback and are glad you found our location convenient for your stay. We apologize for the inconvenience with the bed size and noise, as well as the issues with the refrigerator, beds, shower head, and floor. Your comments will be shared with our team for review and improvement. Thank you for bringing these to our attention.

6/10 - 괜찮아요

Shawn

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Pool was dirty. Hotel was cheap so if you are looking for a place to stop for the night while passing through it is fine. Old but some updates. Felt safe overall. The In-and-Out next store was nice.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Shawn, We appreciate your feedback on the hotel's pool and facilities. We strive to provide a comfortable stay for all our guests. It's great to hear you felt safe during your visit and enjoyed the nearby amenities.Hopefully, you will consider staying with us again in the future.

10/10 - 훌륭해요

Guadalupe

좋아요: 편의 시설/서비스
👍
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Guadalupe,Thank you for sharing your feedback with us. We appreciate your comments and will take them into consideration for future improvements. We hope to welcome you back again in the future.

10/10 - 훌륭해요

Braulio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the location
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Braulio,We are thrilled to hear that you enjoyed our hotel's convenient location. Should you have any future concerns or feedback, please feel free to reach out to our management team directly. Thank you for choosing to stay with us!

6/10 - 괜찮아요

Ginny

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
I liked how close it was to family I was visiting. What I didn't like was the loud noises the refrigerator made that kept waking me up all night. The maid came in while I was gone and threw my drink out. And the price for arriving a day early was twice the rate than Expedia.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Ginny,We appreciate your feedback regarding your recent stay. We apologize for any inconvenience caused by the refrigerator noise and misplacement of your drink. Your comments will be shared with the relevant departments for improvement. Should you have any further concerns, please feel free to reach out to our management team directly.

8/10 - 좋아요

Alex

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very clean and in a good place the only thing I didn't like the refrigerator makes a lot of noise at night when everything is quiet it sounds very loud.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Alex,We appreciate your positive feedback on our property cleanliness and location. We apologize for any inconvenience caused by the noise from the refrigerator. We recommend guests reach out to our management team directly with any concerns to ensure a comfortable stay in the future.

10/10 - 훌륭해요

Jazzmyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스
They need to finish the upgrades loose fixtures, bed was loud because it was on some type of metal frame. Otherwise it would have been fine. Could have been cleaner foe sure. Perhaps pay staff more to spend a little more time. It wasnt bad for the price though and not to far from everything.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Jazzmyn,We appreciate your valuable feedback regarding the upgrades and cleanliness. It's beneficial to know that you found our location convenient and the price reasonable. Our team will take your comments into consideration for future improvements.

6/10 - 괜찮아요

Jesica

2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Jesica, We're sorry to hear that your recent experience didn't meet expectations. Please feel free to contact us directly with any specific feedback you'd like to share so we can address it accordingly. We appreciate your time and hope to welcome you back in the future.

6/10 - 괜찮아요

Joe

가족 여행
Hotel is dated.
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Joe,We appreciate your feedback and will share your comments with our team for future improvements. Thank you for staying with us and hope to impress you next time.

10/10 - 훌륭해요

Hallie

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms, friendly staff and the beds are extremely comfortable! Plus you get a pool and hot tub and breakfast in the morning. All around decent place and safe with high cleanliness standards.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Hallie,We are delighted to hear that you enjoyed our clean rooms, friendly staff, and comfortable beds. It's great that you made use of our pool, hot tub, and breakfast offering. We strive to provide a safe environment with high cleanliness standards for all our guests. Thank you for your positive feedback!

10/10 - 훌륭해요

Eloy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location id in the middle of shopping mini mall
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Eloy,We appreciate your feedback on our hotel's convenient location in the heart of a bustling shopping district. It's wonderful to hear you found the area surrounding our property to be so lively and engaging. Thank you for choosing to stay with us!

10/10 - 훌륭해요

Salavdor

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A mi familia y a mi nos gusto muchisimo
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Salavdor,Nos complace saber que usted y su familia disfrutaron su estadía con nosotros. ¡Esperamos darles la bienvenida de nuevo en el futuro!

2/10 - 너무 별로예요

Ciarra

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Ciarra, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly so we can address any issues you encountered during your stay. We value your feedback and would like the opportunity to make things right for you.

8/10 - 좋아요

Jim

좋아요: 청결 상태
Needs better access signage.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Jim,We appreciate your feedback about the access signage and will share this with our team for review and improvement. Your comments are valuable in helping us enhance our guests' experience. Thank you for sharing your input with us.

10/10 - 훌륭해요

Ian

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Ian,We are delighted to hear that you enjoyed your stay with us! Please do not hesitate to reach out if you have any further comments or suggestions. We look forward to welcoming you back in the future.

8/10 - 좋아요

Corissa

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk at check in was great. I was in a pet room but it was very loud from both the freeway exit and the hallway from parking lot to parking lot. I’m used to it being quieter but it’s a busy property
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Corissa, We appreciate your feedback about your recent stay with us. We regret to hear about the noise disturbances you experienced, and we apologize for any inconvenience caused. Your comments have been noted and will be shared with our team for further review and improvement. Please feel free to reach out to our management for any additional assistance or queries regarding your stay. Thank you for choosing our hotel for your accommodation needs.

2/10 - 너무 별로예요

Kimberly

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty bloody sheets.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Kimberly, We are truly sorry to hear about your experience. Please rest assured that we take all feedback seriously and have addressed this matter with our housekeeping team. Your comfort and satisfaction are important to us, and we strive to provide a clean and pleasant environment for all our guests.

10/10 - 훌륭해요

Carlos Francisco

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was as expected.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Carlos Francisco,We are pleased to hear that your stay met your expectations. We appreciate your feedback and hope to welcome you back in the future for another enjoyable experience.

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every time I’m in Sacramento I always look to stay in la Quinta and I always recommend to friends and family..
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Jose,We are delighted to hear that you had a pleasant stay at our La Quinta property in Sacramento and appreciate your loyalty. Thank you for recommending us to your friends and family - we look forward to welcoming you back on your next visit to the area!

8/10 - 좋아요

Nicki

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Nicki,We are thrilled to hear you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Kristina

출장 여행, 가족 여행
별로예요: 편의 시설/서비스
I’m really big on customer service and there’s a customer I don’t complain. But I was there for a volleyball tournament and I let the lady know that and it was such a big deal that we had breakfast because my girl plays all day long. There was no going the extra mile I even asked could I even get a yogurt a few minutes before seven because we had to be at our event at seven and she kind of said no and I just felt like other hotels go above and beyond or try to make something work for people that used to stay there. It wasn’t awful, but I will probably never stay there again
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Kristina, We regret to hear about your experience with breakfast service not meeting your expectations. Your feedback is valuable, and we will share it with our team for review. We apologize for any inconvenience caused and appreciate you bringing this to our attention. Your comments will help us improve our services for future guests.

2/10 - 너무 별로예요

Ramandeep

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Ramandeep, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly to share more details about your experience so we can address any concerns you may have. We value your feedback and would like the opportunity to make things right for you.

10/10 - 훌륭해요

Shelby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Shelby,We're thrilled to hear you had a fantastic stay with us! If you ever have any suggestions or comments, feel free to reach out to us directly. We look forward to welcoming you back soon!

4/10 - 별로예요

Karen 님, South Bend

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We will not say here again. Check in was a zoo. Remote didn’t work. Beds were the worst. So uncomfortable and made noise with every movement. 🙃
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Karen, We regret to learn about your check-in experience and the issues you encountered with the remote and beds. Your feedback is valuable to us as we strive to enhance our guests' stays. We appreciate you bringing these concerns to our attention and encourage you to reach out to us directly for further discussion.

10/10 - 훌륭해요

keith

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hard negotiating entrance to property due to congestion of in/out burger and. Chick fayle. Poor signage.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello keith,We regret to hear about your experience with navigating to our property. We appreciate your feedback and will take it into consideration for future improvements. It's valuable comments like yours that help us enhance our guest experience.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Julie,We are delighted you enjoyed your stay with us. Your kind words are truly appreciated. We hope to welcome you back in the future for another pleasant experience at our hotel.

8/10 - 좋아요

Dina 님, n babylon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
right behind the busy In and Out burger- Not that I minded, but some people might
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Dina,We appreciate your feedback on our location near In-N-Out Burger. Each guest has different preferences, and we understand it may not suit everyone. We strive to offer a convenient setting for all our guests to enjoy their stay to the fullest. Your comments will be shared with our team for future considerations.

2/10 - 너무 별로예요

Leyan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Leyan,We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us directly with any details about your experience so we can address any concerns.

8/10 - 좋아요

Rebecca

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Next door restaurant had panhandlers harassing us in parking lot of motel. Stairs were grungy. Bathroom tiny for the price of this room.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Rebecca, We're sorry to hear about your experience. We appreciate your feedback and will share your concerns with the team for review. Rest assured, we take all guest feedback seriously to improve our services.

6/10 - 괜찮아요

kristen

연인과의 여행
별로예요: 청결 상태
Overall the room looked nice and tidy…The floors of our room were disgusting. When I took off my shoes and socks I immediately felt how sticky and grimy the floors were,I walked over to the bathroom area, drew my bath and the bottoms of my feet were covered in black dirt as well as sticky residue. I later saw sitting in the chair by the desk that the floors are swept but not picked up, the dirt is swept behind the headboard of the bed. The room didn’t have a remote but the front office immediately handed me one and they were very pleasant. I won’t be staying here again.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello kristen, We appreciate your feedback regarding the cleanliness of your room, and we apologize for any inconvenience caused during your stay. It's great to hear that our front office team was able to assist promptly. Your comments will be shared with our housekeeping team for further review. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Jelyn

가족 여행
It was okay but I didn’t expect it was located on a busy area. Not bad for the price but I wish it was on a quieter area
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Jelyn, We apologize if the location did not meet your expectations. Your feedback is valuable to us, and we will share it with the team for future considerations. We hope you were able to enjoy other aspects of your stay with us.

4/10 - 별로예요

Irvin

아이를 동반한 가족 여행, 출장 여행
Rooms were dirty, floors dirty, felt dirty while we stayed there
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Irvin, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been passed on to our housekeeping team for review. Our aim is to provide a comfortable and clean environment for all guests, and we will strive to improve in this regard. Thank you for bringing this to our attention.

8/10 - 좋아요

Ana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that the location is off the freeway. The front desk staff can be a little friendlier. None of the two ladies who helped me to check in and out smiled or greeted my husband and I. The complimentary breakfast was limited and seating was not enough for the amount of people who stayed there, everyone was taking chairs from others and still had people standing. The rooms were put together but, the detailed cleaning on doors, walls, and tub in the room I stayed at were needed.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Ana, We appreciate your feedback on the location and have noted your comments on the front desk staff. Our team strives to offer a warm welcome to all guests. In regards to the breakfast area, we will review the seating arrangements to ensure a comfortable experience for all guests. Your observations on the room cleanliness have been passed on to our housekeeping team for review and improvement.

8/10 - 좋아요

Melissa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked how it was within walking distance of in n out and chick fil a. Rooms were pretty clean besides the floors, my daughter had white socks on and with walking around the floor for a little bit they were black. Beds were a little high up, but were pretty clean. Shower was good with good water pressure, down side there was no fan in the bathroom. Breakfast was good, they had a machine to make your own waffles. They had cereal, variety of drinks available, sausage etc. i would recommend this location.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Melissa, We appreciate your detailed feedback on your recent stay with us. We're glad to hear that you enjoyed our convenient location and breakfast options. Your comments regarding the room cleanliness and amenities are duly noted, and we will share them with our team for review. Your recommendation means a lot to us, and we hope to welcome you back in the future.

6/10 - 괜찮아요

Theresa

좋아요: 직원 및 서비스
ok
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Theresa,Thank you for sharing your feedback with us. We appreciate hearing about your experience, as it helps us strive for continuous improvement. Should you wish to discuss your stay further, please feel free to reach out to our management team directly. We hope to welcome you back in the future for a more enjoyable stay.

10/10 - 훌륭해요

Juan Manuel

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Juan Manuel,We're thrilled to hear you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience!

4/10 - 별로예요

joaquin

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
Gave us the wrong room type, could t shower the first day because the tub and walls were leaking a lot of water flooding the floor, homeless and druggies roaming around the property, some guy chasing a women at 3am trying to harm her, manager had bad attitude. The only good thing was that there was an in and out and chik fi a next door.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 19일
Hello joaquin, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we encourage you to contact our management team directly to address your concerns in detail. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The address was confusing because there was 4 hotels on the same street with the same address. That was the only problem I had.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Sharon,We regret to hear about the confusion you experienced with the hotel's address. We appreciate your feedback and will review our directions to make them clearer for future guests. Thank you for bringing this matter to our attention.

10/10 - 훌륭해요

Tanisha

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Tanisha,We are thrilled to hear you had a wonderful stay with us. We hope to welcome you back soon for another exceptional experience!

6/10 - 괜찮아요

Roger

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Place appears renovated and its nice for the money. Lots of traffic noise. Some problems with new staff. Booked through Expedia and it was slow to be recognized by staff. First room beds were not made, newvroom given.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Roger, Thank you for choosing our hotel and taking the time to share your feedback. We are pleased to hear that you found our renovated property to be of good value. We apologize for any inconvenience caused by noise from traffic and any issues you encountered with our new staff. We appreciate your patience with the delay in recognizing your Expedia reservation. Please rest assured that we will address these concerns with our team for improvement. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

ruben 님, FREMONT

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room are nice and clean
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 16일
Hello ruben,We appreciate your positive feedback on the cleanliness and quality of our rooms. Our team works diligently to provide a comfortable and enjoyable experience for our guests. We value your review and hope to welcome you back in the future.

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Friendly and helpful staff. But, breakfast buffet ran out of eggs an hour before breakfast ended.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello John,Thank you for your feedback and for highlighting our friendly and helpful staff. We appreciate your patience and understanding regarding the temporary shortage of eggs during breakfast. While we strive to maintain a well-stocked buffet, we apologize for any inconvenience caused. Your comments will be shared with our team to improve our breakfast service.

10/10 - 훌륭해요

Ronald 님, Fremont

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Ronald, We are thrilled to hear that you had an exceptional experience during your stay at our hotel. It was our pleasure to have you as our guest, and we are glad that everything met your expectations. If you have any further feedback or if there is anything else we can do for you, please do not hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future. Safe travels!

2/10 - 너무 별로예요

Danielle

별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Danielle, We regret to hear that you were not satisfied with your recent stay at our hotel. We value feedback and would appreciate it if you could contact our hotel directly to share any specific concerns or issues you may have experienced. We strive to ensure that every guest has a positive experience and we would like the opportunity to address any areas of improvement. Thank you for considering reaching out to us.

6/10 - 괜찮아요

Liseth

연인과의 여행
별로예요: 편의 시설/서비스
This was a great deal! The room was nice. The bathroom was too small and the floor where the sink is was gross and had sticky built up in between floor planks. The lighting was great. Very convenient with stores and food nearby at walking distance. Our power went out but thankfully it came back on. All we were told was to contact Expedia for a refund. The area was super noisy and the walls were thin. We had a first floor room and we could hear all the outdoor noise from neighbors and cars. Not bad for the price. The staff was friendly!
답변 제공: Manager 님, 2024년 2월 8일
Hello Liseth, Thank you for sharing your experience with us. We're glad to hear that you found our room and lighting to be satisfactory. We apologize for any inconvenience caused by the size of the bathroom and the cleanliness issue you mentioned. We appreciate your understanding regarding the power outage, and please know that our team is always available to assist with any future concerns. We'll make note of your feedback about the noise levels and work towards improving in that area. We hope to have another opportunity to welcome you back in the future.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i have used this LaQuina before and I find it very comfortable and conveniant.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello John,Thank you for your feedback! We're glad to hear that you found our LaQuinta hotel to be comfortable and convenient during your stay. We always strive to provide a great experience for our guests. We hope to welcome you back in the future for another enjoyable stay at our hotel.

10/10 - 훌륭해요

Hope

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Hope,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future.