야외 수영장, 수영장 파라솔, 일광욕 의자

페스타나 일랴 도라다 호텔 & 빌라 여행 후기

4 out of 5
페스타나 일랴 도라다 호텔 & 빌라
Rua Ponta dos Zambujeiros, Porto Santo

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 34개 이용 후기 중 27개" "
평점 8 - 좋아요. 34개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 34개 이용 후기 중 2개" "
평점 4 - 별로예요. 34개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 34개 이용 후기 중 0개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Andrea

Awful stay
The whole stay was unpleasant, I was a guest there and I had to serve myself most of the time. There is water in the room, but no bottle opener and I asked for one, they said I should bring the bottle down to open it. I sent them an email about my dietary requirements, nobody replied. When I asked they had to call the other hotel and they prepared something. I had no idea there was a sauna and steam room there, i only found it out when checking out as they were telling about it to another couple. So I could only use it after check out and not on the other days. When i turned on the shower it flooded the bathroom it doesnt matter which way the shower head was turned, very dangerous, because it made the bathroom slippery. I asked for a kettle, they said they will bring, but nobody did or cared or apologised that they didnt. When I checked in they said they will call me when my room is ready, i said sure no problem, my room was ready way before, but nobody cared to tell me. Great location, but i wouldnt stay there again.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Bruno

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Magda

좋아요: 청결 상태, 객실의 편안함
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
If you're looking for a modern and boutique experience, this is the place to stay. We were there for two nights, three days and really enjoyed our stay. The property is modern, clean and very no frills. The breakfast buffet and food options for lunch are terrific! We ate dinner at local restaurants, so can't really speak much on the dinner options. The location is nicely set back from the beach, however, it's about a 5-8 min walk down a road located in front of the hotel. Beach chairs are located on the beach for a small fee (third party provider). Easy in and out of town! Would definitely stay here again! Oh and a really amazing thing, they had our room available for early check-in!
2023년 6월에 2박 숙박함
답변 제공: Pestana Ilha Dourada 님, 2023년 7월 27일
Dear Ms. Sarah,Thank you very much for choosing the Pestana Ilha Dourada and for your fantastic review of our hotel.It makes us proud to know that you have enjoyed your stay in our hotel, especially our breakfast, lunch, location and the fantastic Porto Santo beach.We hope to welcome you back in the near future.Kind Regards,The Pestana Ilha Dourada Team

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Beautiful modern hotel with friendly staff, great breakfast, and quick walk to the beach!
2022년 6월에 2박 숙박함
답변 제공: . 님, 2022년 6월 28일
Dear Mrs. Sarah, On behalf of our entire team at Pestana Ilha Dourada, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Ilha Dourada. Best regards, The Team at Pestana Ilha Dourada

10/10 - 훌륭해요

Laurence

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

Leah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We have never felt so welcome at a hotel before! An absolutely perfect experience.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: Angela Quintal 님, 2019년 11월 28일
Thank you for your review. We Hope to welcome you again

8/10 - 좋아요

Bo-Erik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nära fantastisk stran
Saknade vattenkokare på rummet och långt från faciliteter
2019년 10월에 6박 숙박함
답변 제공: Angela Quintal 님, 2019년 11월 28일
Thank you for your review. We hope that you can visit us again in the future. Best Regards from all of us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 2박 숙박함
답변 제공: Angela Quintal 님, 2019년 11월 28일
Thank you for your review. We hope that you can visit us again in the future. Best Regards from all of us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 4박 숙박함
답변 제공: Angela Q 님, 2019년 11월 28일
Thank you for your review. We hope that you can visit us again in the future. Best Regards from all of us.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente hotel. Excelente staff. Localizado perto da praia. Zona calma. Recomendo
2019년 6월에 1박 숙박함

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 4박 숙박함

10/10 - 훌륭해요

Anu

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Siisti ja hieno hotelli. Erinomainen aamiainen ja ystävällinen henkilökunta.
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

laurent

Very nice hotel, amazing breakfast and very friendly welcome. Beach is very close and stunning. I will return there next year. During Low season very quiet and relaxing.
2018년 11월에 1박 숙박함
답변 제공: Angela Q 님, 2019년 11월 28일
Thank you for your review. We hope that you can visit us again in the future. Best Regards from all of us.

8/10 - 좋아요

Michael 님, Scotland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel just needs a few touches, room tissues, coffee/ tea machine for example. The staff were outstanding
2018년 11월에 7박 숙박함
답변 제공: Angela Q 님, 2019년 11월 28일
Thank you for your review. We hope that you can visit us again in the future. Best Regards from all of us.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Neu gebautes Hotel in Strandnähe, jedoch weist es schon Mängel auf. Kein gut eingespieltes Team. Hygiene im Restaurant lässt zu wünschen übrig.
2018년 9월에 1박 숙박함
답변 제공: Maria João Gomes 님, 2018년 10월 19일
Dear Guest, Thank you for choosing Pestana Ilha Dourada and for sahring your experience. Our guests opinion is very important to us. It was real pleasure having you as our Guest and to being of service, and we look forward to your next visit and to offering you THE TIME OF YOUR LIFE. Our kindest regards, Maria João Gomes Unit Supervisor

8/10 - 좋아요

FRANCO 님, COMO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GRAZIOSO ALBERGO A 2 PASSI DAL MARE
L'ALBERGO E' CARINO E VERAMENTE A DUE PASSI DAL MARE. AVEVO PRENOTATO DUE CAMERE E , PER ENTRAMBE , HO RICEVUTO UN UP-GRADE CHE , OVVIAMENTE HO MOLTO APPREZZATO ... VOGLIO SEGNALARE LA"GENTILEZZA" E PROFESSIONALITA' DELLA DIRETTRICE : PERSONA "SPLENDIDA" E DISPONIBILISSIMA CHE PER TUTTO IL NOSTRO SOGGIORNO CI HA ..."COCCOLATI" ...
2018년 8월에 2박 숙박함
답변 제공: Maria João Gomes 님, 2018년 9월 7일
Dear guest Franco, Thank for choosing Pestana Ilha Dourada and for sharing your experience. Our guests opinion are very important to us. It was a pleasure having you at Pestana Ilha Dourada and beeing at your service. Until a next visit Kind regards,

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ce n'est pas un 4 étoiles
déco quelconque...ça sent la peinture dans les couloirs...buffet en mode cantine, impossible d'avoir un jus d'orange au petit déjeuner. trop chère pour ce que c'est...il y a de la rouille sur la terrasse de la piscine au pied des parasols et transat. Si vous avez besoin de commander une bouteille d'eau le soir avant de vous coucher, il faudra descendre la chercher, personne ne vous l'apportera à votre chambre ! ça vaut un 2 étoiles pas plus ! heureusement que l'îles est belle et que les restaurants sont bon ! Rien à dire sur l’accueil, le personnel est très sympathique.
2018년 8월에 4박 숙박함
답변 제공: Angela Q 님, 2019년 11월 28일
Thank you for your review. We hope that you can visit us again in the future. Best Regards from all of us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent séjour dans cet hotel construit en 2016
Super séjour. Nous avons été surclassés dans une villa. L'hôtel est excellent, très récent et propre et Maria la directrice très agréable. La plage est toute proche. Une bouteille d'eau offerte à l'arrivée serait un plus mais rien à redire.
2018년 8월에 4박 숙박함
답변 제공: Unit Supervisor 님, 2018년 8월 25일
Bon jour, Merci de choisir Pestana Ilha Dourada et de partager votre experience! A bien tot Maria João Gomes

10/10 - 훌륭해요

Dusan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dušan Brno
Fantastické.Pobyt v perfektně udržováném hotelu.Absolutní relax.Kdo má rád hlavu na hlavě tak zde jste v uplně jiném prostředí.Sevis na vysoké urovni a ceny na ostrově neskutečně nízké.
2018년 7월에 16박 숙박함
답변 제공: Maria João Gomes 님, 2018년 8월 8일
Dear Mr. Dusan Brno, Thank you for staying at Pestana Ilha Dourada and for sharing your experience. It was a pleasure having you and your family with us. Until a next visit... Kind regards, Maria João Gomes Unit Supervisor

10/10 - 훌륭해요

Nuxa 님, Zürich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schönes und modernes Hotel an ruhiger Lage. Ca. 5 min zu Fuss hinter den Dünen vom Strand entfernt. Wir wurden vom Personal sehr freundlich bedient und erhielten viele gute Tips.
2018년 4월에 2박 숙박함
답변 제공: MJG 님, 2018년 4월 11일
Dear Guest "Nuxa", Thank you for choosing Pestana Ilha Dourada and for sharing your experience. It was a real pleasure to have you as our guest. Until a next visit Kind Regards, Maria João Gomes

10/10 - 훌륭해요

Christoph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolles Hotel mit wirklich super Personal
Sehr schickes, neues Hotel. Zimmer und Anlage sind super, viele Möglichkeiten für Spaziergänge oder Wanderungen in der Nähe und auch ein nettes Restaurant ist in wenigen Minuten zu Fuß erreichbar. Besonders toll war das durchweg extrem hilfsbereite und nette Personal im Hotel.
2018년 3월에 3박 숙박함
답변 제공: MJG 님, 2018년 3월 31일
Dear Guest "Christoph", Thank you for choosing Pestana Ilha Dourada for your stay at the beautiful island of Porto Santo and for taking the time to share your experience. We were all very happy to learn that the hotel facilities met your expectations, and that you enjoyed the hotel’s atmosphere and staff courtesy the most. It was real pleasure having you as our Guest and to being of service, and we look forward to your next visit and to offering you THE TIME OF YOUR LIFE. Kind regards, Maria João Gomes Unit Manager

10/10 - 훌륭해요

Luz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy recomendable
Camas muy comodas, hotel muy nuevo y desayuno espectacular. Muy cerca de la playa pero sin acceso directo, hay que caminar unos 5-10 minutos y la primera vez cuesta acceder ya que no está señalizada. La zona un poco aislada ya que no hay restaurantes muy cerca, un día fuimos a punta Caletha a cenar a unos 20-25 minutos del hotel caminando y no estaba mal pero es caro. Un taxi a Vila bailera cuesta 10€, al aeropuerto son 14€. La playa es espectacular y no hay nadie por lo menos en diciembre. Recomiendo esté hotel por el personal de recepción un 10, y por las habitaciones y el desayuno otro 10.
2017년 12월에 2박 숙박함
답변 제공: MJG 님, 2018년 5월 28일
Estimada "Luz" Gracias por elegir el pestana Isla Dorada para su estancia en la hermosa isla de Porto Santo y por compartir su experiencia. Por nuestra parte fue un placer recibirlos. Hasta una próxima visita. Atentamente, Maria João Gomes Unit Manager

10/10 - 훌륭해요

MALIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mycket fint hotell med bra sängar. Rent och snyggt. Wifi bra i allrum och receptionen, dock inte på rummet. Helt ok frukost, förmodligen bättre under högsäsong. Personalen otroligt hjälpsamma.
2017년 11월에 2박 숙박함
Thank you for visiting the Pestana Ilha Dourada Hotel&Villas, and for taking the time to share your experience. We were all very happy to learn that the hotel service and facilities met your expectations. Your kind comments were shared with all the staff members, who were extremely happy to know of your satisfaction. It´s through guest feedback such as yours, that we are able to confirm our strong points, as well as identify any area that may require improvement. It was a real pleasure having you as our Guest and to being of service, and we look forward to your next visit and to offering you THE TIME OF YOUR LIFE. Our kindest regards, Maria João Gomes Unit Supervisor

10/10 - 훌륭해요

Valerie 님, BE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel!!
Fabulous place. Incredibly friendly and attentive staff, everyone is extremely sweet and welcoming. Rooms are very spacious, brand new, nicely decorated and very comfortable. Beautiful flowers in the garden. Tasty breakfast buffet. We totally loved our stay and will surely be back!!
2017년 11월에 4박 숙박함
답변 제공: Maria João Gomes 님, 2017년 12월 7일
Dear Guest Valerie, Thank you for visiting the Pestana Ilha Dourada Hotel&Villas, and for taking the time to share your experience which was highly appreciated. We were all very happy to learn that the hotels services and facilities met your expectations. Your kind comments were shared with all the staff members, who were extremely happy to know of your satisfaction. Until a next visit... Kind Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Estadia agradável e relaxante
Destaco a simpatia e atenção da gerente do hotel. Sumo de laranja natural ao pequeno almoço o que é muito raro de se encontrar.
2017년 10월에 2박 숙박함
Caro Hóspede, Muito obrigada pela disponibilidade em partilhar a sua experiência durante a estadia no Pestana Ilha Dourada. A opinião dos nossos hóspedes é muito importante para nós. Atenciosamente, Maria João Gomes Supervisora de Unidade /Pestana Ilha Dourada Hotel & Villas

10/10 - 훌륭해요

Ursula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wunderbares Hotel in Strandnähe und sehr sauber
Ich habe einen wunderbaren Kurzurlaub auf Porto Santo verbracht - u.a. im für mich bestem Hotel! Sehr empfehlenswert, etwas abgelegen mitten in der Natur - und doch gleich hinter den Sanddünen in unmittelbarer Meernähe. Sehr sauberes und neues Hotel!
2017년 8월에 2박 숙박함
Dear Ursula, Thank you for sharing with us your opinion. It was a great pleasure to have you with us. On my behalf and the entire team. Hope to have you again at Pestana Ilha Dourada. Kind regards, Maria João Gomes Unit Supervisor / Pestana Ilha Dourada Hotel & Villas

10/10 - 훌륭해요

Игорь Шулекин 님, рон

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Отель супер. маленький, новый.
Отличный отель, полностью ориентирован на клиента. Новый. Современный. Сейф в номере бесплатно. Гибкий график завтрака. Парковка подземная бесплатная. Очень благодарны за раннее размещение и поздний выезд. Супер отношение.
2017년 8월에 5박 숙박함
Dar Игорь Шулекин, Thank you for sharing your opinion about your stay. It was a real pleasure to have you at Pestana Ilha Dourada. Hope to receive you again for "The Time of Your Life". Kind regards, Maria João Gomes Unit Supervisor /Pestana Ilha Dourada Hotel & Villas

10/10 - 훌륭해요

Silvana 님, Zürich, Schweiz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ruhiges Hotel
Ruhiges Hotel wenige Gehminuten vom Strand entfernt. Zimmer sind sehr groß und geschmackvoll eingerichtet. Beim Frühstücksbüffet wird sehr auf Hygiene geachtet und alles wird in kleineren Portion frisch aufgefüllt. Wer keine Lust hat auf Hotelbunker ist hier genau richtig. Viele Restaurants haben einen Shuttleservice und das äußerst freundliche und zuvorkommende Hotel-Team hilft bei den Tischreservierungen.
2017년 7월에 2박 숙박함
답변 제공: Maria Gomes 님, 2017년 7월 23일
Dear Silvana Schmidt, Thank you for your kind words. It was a pleasure to have you at Pestana Ilha Dourada Hotel &Villas. Hope to receive you again for "The Time of Your Life" Kind Regards, Maria João Gomes Unit Supervisor /Pestana Ilha Dourada Hotel & Villas

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great!
We really enjoyed our stay!!! We are very demanding in terms of room and bathroom conditions and they were very good. Ultra modern and sparkling. Having said this, the best asset of the hotel is the staff, nothing is too much to ask and everything is possible. There was no restaurant menu, but they will make something basic with ingredients available if you wanted to have lunch in or could order take away from a very good Italian restaurant. This worked for us. It is important to note that the beach is quite a walk away but we like to move around so this was no issue at all. It might be an issue with someone who has small children and/or needs to manage a pram. We will come back!
답변 제공: Gomes 님, 2017년 7월 16일
Dear Guest, Thank you for choosing the Pestana Ilha Dourada to your stay at the beautifull island of Porto Santo and for taking the time to share your experience, which was highly appreciated. We were all very happy to learn that the hotels facilities met your expectations, and that you enjoyed the hotel’s atmosphere and staff courtesy the most. It was real pleasure having you as our Guest and to being of service, and we look forward to your next visit and to offering you THE TIME OF YOUR LIFE. Kind regards, Maria João Gomes Unit Manager

10/10 - 훌륭해요

Nige 님, Bedford, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect relaxation
This is new property only one year open. The facilities are all in pristine condition. There are less than twenty rooms in the hotel so personal attention is assured at all times. There is a very tranquil relaxing atmosphere. We found the staff and in particular the manager to be of the highest standard, always ready to help in any way they could. There are villas on the property too which would be good if you prefer to do some self catering .

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel, fantastic service.
April was a very quiet time of year for porto santo we were two of very few people in the hotel, however the staff were exceptional and did everything to make our stay enjoyable. Will definitely be back when weather is warmer.
답변 제공: Angela Q 님, 2019년 11월 28일
Thank you for your review. We hope that you can visit us again in the future. Best Regards from all of us.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Traumstrand und modernes Hotel in ruhiger Umgebung
Ein gutes Hotel ist nicht nur Ausstattung, das Wichtigste zum Wohlfühlen ist das Personal .... und wir haben uns eine Woche hier sehr wohl gefühlt ! Wer Trubel und Unterhaltung sucht ist hier falsch, aber wir hatten ein modern ausgestattetes, kleines Hotel, alles neu und sauber und total ruhig gelegen. Großzügig gestaltetes, kleines Hotel mit 16 Superior Zimmer und 1 Suite alle mit Pool- und Meerblick im Obergeschoss, 32 Apartments in 8 Einzelhäusern. Kleiner Spabereich (Sauna, Dampfbad und Massage), nett angelegter Pool, Tiefgarage, Spielzimmer, Restaurant und Bar. 300m über einen Schotterweg zum breiten Strand und ein paar Restaurants im weiterem Umkreis.
Pestana Ilha Dourada Villas (links) & Hotel (rechts)
Blick vom Zimmer
Strand
Zimmer