외관

무어링스 호텔 여행 후기

2.5 out of 5
무어링스 호텔
Lini Highway, Port Vila, Efate

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 460개 이용 후기 중 119개" "
평점 8 - 좋아요. 460개 이용 후기 중 206개" "
평점 6 - 괜찮아요. 460개 이용 후기 중 87개" "
평점 4 - 별로예요. 460개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 460개 이용 후기 중 13개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

YOUNGHO

별로예요: 직원 및 서비스
Not bed but food was not good

8/10 - 좋아요

Tomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, nice pool, great staff - had a good stay here. The room (and air con) had a few small issues but besides that enjoyed my stay and would recommend.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 1일
Hi Tomas,It is our pleasure to have you with us and we thank you for choosing Moorings Hotel . We kindly appreciate your time and ratings and thank you also for your recommendations.

6/10 - 괜찮아요

Rochelle

2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 3일
Thank you Rochelle for staying with us ! It was our pleasure to have you as our guests , we kindly appreciate your ratings .

8/10 - 좋아요

Thomas James

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very happy no complaints
2023년 11월에 10박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you, Thomas James, we kindly appreciate the time you take to review our property. We look forward to welcoming you back again in the future Cheers

8/10 - 좋아요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Lovely outside area - wonderful views next to the sea..
2023년 10월에 7박 숙박함
답변 제공: GM 님, 2023년 10월 14일
Thank you very much Peter for staying with us and the time you take to review our property with ratings. we kindly appreciate your positive comment on the lovely outside are and wonderful views next to the sea.Once again thank you for sharing your experience with us, we look forward to welcoming you back again someday and the viewers.

2/10 - 너무 별로예요

Robert

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not stay as my flight was cancelled at the last minute. I have requested a refund, given the circumstances, but neither the property or Wotif are responding.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Thank you for your message regarding a refund , we kindly ask that you do contact our reservations team via reservations@mooringsvanuatu.com to further assist you with your refund ,

8/10 - 좋아요

Bill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff property top notch
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 22일
Hi Bill, We thank you for staying with us and the time you take to review our property, we kindly appreciate your rating and positive comment on the high quality and excellent staff! we kindly look forward to welcoming you back again when your are in Vanuatu!

10/10 - 훌륭해요

Nadia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an excellent stay here, each room I had - either as a solo traveller or shared with other people on my tour - was clean, spacious and very comfortable. A couple of rooms are in need of some minor maintenance - a broken switch or tv - but nothing that caused major inconvenience. The staff were extremely friendly and helpful, and the view is spectacular. I'd definitely recommend!
2023년 9월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 9월 19일
Hi Nadia,We are glad to hear that you had an excellent stay with us. thank you for taking your time to review our property, we kindly appreciate your ratings and positive comments regarding cleanliness and comfortable rooms with friendly ,helpful staffs and spectacular view , your mentioned on the minor maintenance are considered , Thank you for your recommendations. We kindly look forward to welcoming you back again in the future!

8/10 - 좋아요

CHUN TING ALEX

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 9월에 3박 숙박함
답변 제공: NITZ 님, 2023년 9월 15일
Hi CHUN TING ALEX , thank you for staying with us ! the time you take to review our property . We kindly appreciate you ratings , we kindly look forward to welcoming you back again.

8/10 - 좋아요

Michael

2023년 8월에 2박 숙박함
답변 제공: Front Office Manager 님, 2023년 9월 11일
Thank you, Michael, for staying with us and taking your time to review our property , we kindly appreciate your ratings and we look foward to welcome you back again in the future

10/10 - 훌륭해요

Erick

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Staff - Sedrick Kapen / James / Matilda all exceptional are looking after us. Only improvement would be the housekeeping need some improvements in service but all in all we love it and can’t wait to come back to Moorings
2023년 7월에 7박 숙박함
답변 제공: Front Office Manager 님, 2023년 7월 10일
Hi Erick,Thank you very much for staying with us and also for sharing your experience. We very much appreciate your time taken to review our property, your ratings and your positive comments and consider your point on housekeeping service that requires improvement. We surely look forward to welcoming you back again.

6/10 - 괜찮아요

Bella

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Easy location for the airport. Staff and restaurant were excellent. Rooms felt unclean (no mattress protector and bugs on our bed). Rooms also smelt of tobacco when using air conditioning. Quite a few people around at night with the beach bar next door and we had people try to get into our room during the night as well. So didn’t feel overly safe. Okay for a cheap night when having a flight stopover wouldn’t recommend a long stay.
2023년 6월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 6월 12일
Hi Bella,Thank you for staying with us and sharing your experience. Your comments are considered. and raised. to our team for improvement.

4/10 - 별로예요

Angie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Terrible place scruffy no aircon but lovely staff
2023년 3월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 4월 26일
Thank you for staying with us and we thank you for your comment.

2/10 - 너무 별로예요

Laszlo

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Please contact me
2023년 3월에 3박 숙박함
답변 제공: Front Office Manager 님, 2023년 4월 26일
Thank you for staying with us , kindly contact our reservations team if you have issues with your stay with us

10/10 - 훌륭해요

Dorce

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2022년 11월에 7박 숙박함
답변 제공: Nitz 님, 2023년 1월 6일
Thank you Dorce! for your ratings on you experience at our property, much appreciated See you again

2/10 - 너무 별로예요

Janet

2022년 10월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Thank you for staying with us and giving us your feedback

8/10 - 좋아요

Ulla Birgitte

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We found the staff so friendly and accommodating. Our first impression of the site was unimpressive. We found the gravel area from the road and up to the reception counter uneven and there were many weeds growing around the area. The reception counter was very basic and in the open. It was not easy to use in the heat or in the rain. There were many places with steps up and down around the site that were not well lit at night. We checked in at 1AM and we were sent to our room without any instructions of how to get there and we couldn't find any numbers. A printed map would have been useful. The pool was beautifully clean. There was only one bedside table in our room. The shower had great water pressure and hot water.
2022년 9월에 7박 숙박함
답변 제공: Front Office Supervisor 님, 2022년 10월 26일
HI Birgitte, Thank you for staying with us and thank you for your time and comments .

8/10 - 좋아요

Steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very nice over the water restaurant seating. Overall property maintenence could improve. Menu could do with an update.
2022년 9월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2022년 10월 26일
Hi Steve,Thank you for staying with us ! We kindly appreciate your ration and comments

10/10 - 훌륭해요

Raymond 님, Agnes Water

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean. The staff were caring and engaging going the extra mile to help. Nice location and outlook.
2022년 9월에 1박 숙박함
답변 제공: Front Office Manager 님, 2022년 9월 19일
Hi Raymond,Thank you so kindly for taking your time to leave us a review and rating on our property. we kindly appreciate your comments on cleanliness , caring and engaging staff location and outlook, once again thank you for staying with us and we look foward to hearing from you again ,

2/10 - 너무 별로예요

Chris

2022년 9월에 7박 숙박함
답변 제공: Front Office Supervisor 님, 2022년 9월 18일
Thank you for your time and for staying with us,

4/10 - 별로예요

Dean

단체 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service and staff attitude was terrible. They try and rip you off at every turn
2022년 9월에 7박 숙박함
답변 제공: Front Office Supervisor 님, 2022년 10월 26일
Hi Dean ,Thank you for staying with us

6/10 - 괜찮아요

Karen Marie

연인과의 여행
It's in a great location & the view from our ocean front room was amazing. The room did need quite a bit of maintenance and they are on the small side.
2022년 8월에 8박 숙박함
답변 제공: NITZ 님, 2022년 9월 18일
Hi Karen Marie,Thank you for taking your time to leave us a review and rating on you experience with us, We kindly appreciate your stay with us and we look foward to hearing from you again in the near future.

2/10 - 너무 별로예요

Hajer

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were not helpful or friendly. Rooms did not look like photos
2022년 8월에 7박 숙박함
답변 제공: Nitz 님, 2022년 8월 25일
Thank you Hajer for taking your time in leaving us a feedback. We are sorry to hear and we consider your point on staffs were not helpful and friendly to you, According to rooms allocation , we do allocate rooms to our clients as according to their nominated or booked room type received . Once again thank you for staying with us.

10/10 - 훌륭해요

Emori

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very responsive to our request. We'll be back again ❤️
2022년 8월에 7박 숙박함
답변 제공: Nitz 님, 2022년 8월 20일
Thank you Emori for staying with us and thank you for taking your time to review our property , we kindly appreciate your great feed back and we look foward to welcoming you back again. Cheers

10/10 - 훌륭해요

James

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Thank you James for staying with us , we really appreciate your time and great ratings

8/10 - 좋아요

Jim

가족 여행
좋아요: 청결 상태, 직원 및 서비스
nice stay with helpful staff.
2022년 7월에 1박 숙박함
답변 제공: Nitz 님, 2022년 8월 20일
Thank you Jim for stay with us , and your time for reviewing our property , we kindly appreciate your great feedback

10/10 - 훌륭해요

Kerri-Ann

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous
We couldn’t have asked for a better place to stay! First off, the staff were amazing; nothing was a problem for them, they're so friendly, helpful...just beautiful people. The open air restaurant is cool, food is amazing and great price. Love the bar, great range of drinks. Pool is good. Our room was a bit small but who needs space when all the adventures are outside! Quick walk to town. Great location. No road noise. I’ll be back 100%
2020년 3월에 6박 숙박함
답변 제공: AGM 님, 2020년 4월 14일
Dear Kerri-Ann, Thank you very very much for staying with us and for your time taken to review our property, We kindly appreciate your great feedback on your experience !! This is so kind of you and we are looking foward to hearing from you and welcoming you back to Moorings hotel in the future With great and tropical regards

8/10 - 좋아요

Jan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay is for business
I enjoy staying with the team at Moorings. Very friendly staff, always willing to help and always up for a chat. The rooms are not huge, but always kept clean. Great spot by the water and not too far to town, pleasant walk along the water front.
2020년 2월에 13박 숙박함
답변 제공: AGM 님, 2020년 3월 17일
We kindly thank you for staying with us and taking your time to review our property. we are glad to hear that you have enjoyed your stay with our team at Moorings.

8/10 - 좋아요

HERVE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 6박 숙박함
답변 제공: AGM 님, 2020년 4월 14일
Thank you for staying with us and reviewing our property !!

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 2박 숙박함
답변 제공: AGM 님, 2020년 3월 17일
Thank you for staying with us

8/10 - 좋아요

Bernard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service !
Rooms are ery clean with a very pleasant service both for the room and at the restaurant. Nice bed and comfortable room (ocean view). Restaurant not gastronomic but good value for money. I have really appreciated that leaving at 4 PM, the manager allowed me to take a shower before my flight. They provide me with a clean room at no cost for the shower and thank to it I was really confortable for the flight. This is really a great service, very customer oriented.
2020년 3월에 2박 숙박함
답변 제공: AGM 님, 2020년 3월 17일
We thank you for staying with us Bernard and for your time taken to review our property. Your great feedback on your experience is very much appreciated Kind regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: Nitz 님, 2020년 3월 11일
Thank you for staying with us and taking you time to rate our property ,Much appreciated

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Noisy room next to the pool/bar and sand in the bedsheets. Only positive was that they provided early morning breakfast if you needed to leave early.
2020년 2월에 1박 숙박함
답변 제공: Nitz 님, 2020년 3월 11일
Thank you for staying with us , We take note and consider your comments

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Baari ja pooli mukavasti sisäpihalla ja oma terassi varjossa
2020년 2월에 2박 숙박함
답변 제공: Nitz 님, 2020년 2월 29일
Thank you for staying with us ,We kindly appreciate your feedback

10/10 - 훌륭해요

Nadège

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Nitz 님, 2020년 2월 29일
Moorings Hotel managements and staffs really appreciate your positive comments on your stay with us at Moorings hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place by the beach, can be a little bit noisy as the rooms are right by the restaurant and bar area but I would stay again.
2020년 1월에 3박 숙박함
답변 제공: Nitz 님, 2020년 2월 29일
Thank you for staying with us and thank you for your comments

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Le restaurant de l’hôtel est très bien. Le personnel du restaurant est merveilleux
2020년 1월에 2박 숙박함
답변 제공: Nitz 님, 2020년 2월 29일
Thank you for staying with us

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Nitz Ambong 님, 2020년 1월 15일
Thank you for your staying with us and we appreciate your rating

10/10 - 훌륭해요

Nadège

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Nitz Ambong 님, 2020년 1월 11일
Hi Nedege, Thank you for staying with us and thank you for taking your time to review our property , We really appreciate your rating and looking foward to welcoming you back again in the future

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay
Moorings hotel is situated in the front of the bay with beautiful views, amazing sunsets and is only a short walk into the town centre. We stayed in a poolside room, with just a couple of steps from room to pool. Comfy beds and good air conditioning, however the WiFi is something to be desired, very slow at best of times and disconnects often. The hotel restaurant was excellent, continental breakfast had a good selection of food, lunch has great value options for 1300 VT including a drink. Happy hour is from 5pm to 7pm and dinner is also excellent (we loved the seafood curry!). Overall we had a pleasant stay and would return.
2020년 1월에 2박 숙박함
답변 제공: Nitz Ambong 님, 2020년 1월 10일
Dear Timothy, Thank you kindly for staying with us and taking your time to review our property, Glad to hear that you had a pleasant stay and enjoyed the meals and surrounding atmosphere, It was great pleasure to have you with us and , Wishing you all the very best till the welcome back !!

10/10 - 훌륭해요

Shweta 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, beautiful views from the room all day long especially the sunset. Friendly staff, cleanliness excellent and food very affordable and tasty.
2019년 12월에 4박 숙박함
답변 제공: Nitz Ambong 님, 2020년 1월 4일
Thank you kindly for staying with us and reviewing our property , We really appreciate your comments

8/10 - 좋아요

실제 이용하신 고객

2019년 12월에 2박 숙박함
답변 제공: Nitz Ambong 님, 2020년 1월 4일
Thank you for your rating on our property

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing and god value in a beautiful setting.
Friendly and welcoming. Service excellent. Food quality very good. Location great. Would recommend and would love to rerurn.
2019년 12월에 1박 숙박함
답변 제공: Nitz Ambong 님, 2020년 1월 4일
Thank you Deb, We kindly appreciate your feed back

4/10 - 별로예요

Haoran

출장 여행
별로예요: 직원 및 서비스
Poor service
We tried to cancel the reservation left many messages and emails no one bothered get back to us poor service and no refund at all and still to this day no one called back
2019년 11월에 1박 숙박함
답변 제공: AGM 님, 2019년 12월 17일
Hi Haoran, Thank you for your message , we are sorry to hear that your are disappointed with your booking process , We kindly informed that in cases of bookings made via online travel agents , any changes that needs to be made will be through your travel agent and not directly with Moorings Hotel as following the terms and conditions applied.

2/10 - 너무 별로예요

BERTRAND

2019년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walking distance to town and on the water. Staff weer friendly and the service was exceptional.
2019년 10월에 10박 숙박함
답변 제공: AGM 님, 2019년 12월 17일
Thank you for your comments , We kindly appreciate your feed back on your experience

8/10 - 좋아요

Jan 님, NZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Handy place to stay, easy walk to town. The team are always friendly. Great service. The Wifi has improved heaps. Thanks.
2019년 10월에 11박 숙박함
답변 제공: AGM 님, 2019년 12월 17일
Hi Jan , Thank you for staying at Moorings Hotel and thank you for your time in reviewing our property. We kindly appreciate your comments

10/10 - 훌륭해요

Jean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: AGM 님, 2019년 12월 17일
thank you Jean for your rating ,much appreciated

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the response of staff overall; when they saw that my friend had mobility issues and changed our room to an easy access one; when they organised a taxi to the airport and the cost of that and the general helpfulness at breakfast and such lovely smiles.
2019년 10월에 2박 숙박함
답변 제공: Nitz Ambong 님, 2019년 10월 26일
Thank you kindly for staying with us and thank you for reviewing our property, It was our pleasure to serve all our guests and we appreciate you great comments

8/10 - 좋아요

Albane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함
답변 제공: Nitz 님, 2019년 10월 21일
Hi Albane , Thank you for staying with us and taking your time to review our property. We kindly appreciate your rating,Kind regards