매일 유럽식 무료 아침 식사 포함

퀄리티 인 사바나 히스토릭 디스트릭트 여행 후기

2.5 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 1013개 이용 후기 중 192개" "
평점 8 - 좋아요. 1013개 이용 후기 중 296개" "
평점 6 - 괜찮아요. 1013개 이용 후기 중 223개" "
평점 4 - 별로예요. 1013개 이용 후기 중 170개" "
평점 2 - 너무 별로예요. 1013개 이용 후기 중 132개" "

6.8/10

청결 상태

8.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

10/10 - 훌륭해요

JIN HYEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 2박 숙박함
답변 제공: General Manager 님, 2018년 1월 19일
We are committed to ensuring an excellent experience for each guest, and we thank you for letting us know we were successful. We appreciate your perfect rating and look forward to welcoming you back to Quality Inn Savannah Historic District. Shelby Pickhardt, General Manager

2/10 - 너무 별로예요

jason

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Don’t go there it’s awful
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear jason, We regret to learn of your disappointment during your recent visit. Please accept our sincere apologies for any inconvenience or discomfort you experienced. Your feedback is important to us, and we take it seriously as we continually strive to improve our guests' experiences. We hope to restore your faith in our hospitality and welcome you back for a more positive experience in the future.Selina GibbonsGeneral Manager

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Joseph, Thank you for your kind rating. We are so glad you enjoyed your stay with us at Quality Inn Savannah Historic District. We look forward to seeing you again for another great experience.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

Denise

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It needs to be updated.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 24일
Dear Denise, Thank you for sharing your feedback. We appreciate your observation. We continuously strive to enhance our facilities and appreciate your input. We hope you had an otherwise pleasant stay and that you'll consider staying with us again in the future. Your satisfaction is our top priority.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

Beth

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Beth, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

Kathleen

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property needs updating badly. The exterior was dingy and faded. The interior was horrible! Completely old and dated. Chipped tub and toilet, floors were cracked in the bath. The rug was dirty and ripped. Furniture is scratched, chipped and old. I would never stay at a Quality Inn again and never recommend this hotel.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Kathleen, We sincerely apologize for the dissatisfaction you experienced during your stay. Your feedback is invaluable, and we deeply regret that we did not meet your expectations in terms of the property's condition. We understand the importance of maintaining a comfortable and welcoming environment for our guests, and we take your concerns seriously. Rest assured, we are actively addressing the issues you've highlighted to ensure a better experience for future guests. We appreciate your candor and hope you will reconsider giving us another opportunity to exceed your expectations in the future.Selina GibbonsGeneral Manager

10/10 - 훌륭해요

theresa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to the water and dining. Didn't like having to pay $21 to park in their parking lot.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear theresa, We're pleased you found Quality Inn Savannah Historic District conveniently located near the water and dining options. Regarding parking, we apologize for any inconvenience. Our aim is to provide a hassle-free experience, and we appreciate your feedback. We hope you'll consider staying with us again for another enjoyable visit to Savannah.Selina GibbonsGeneral Manager

10/10 - 훌륭해요

Priscilla

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The front desk staff is so friendly and hospitable, honestly the best customer service ive ever experienced at even a 5 star hotel
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Priscilla, We're thrilled to hear that you found our front desk staff at Quality Inn Savannah Historic District to be friendly and hospitable! Providing excellent customer service is our top priority, and we're delighted to hear that your experience surpassed expectations. Thank you for your kind words, and we look forward to welcoming you back for another memorable stay!Selina GibbonsGeneral Manager

10/10 - 훌륭해요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best location in Historic Savannah! The room was excellent and very clean! The staff was very friendly, polite and helpful. Would stay again!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Anne, We're thrilled you enjoyed the best location in Historic Savannah at Quality Inn Savannah Historic District! It's fantastic to hear that you found the room excellent, clean, and our staff friendly, polite, and helpful. Your positive feedback means the world to us, and we can't wait to welcome you back for another enjoyable stay!Selina GibbonsGeneral Manager

4/10 - 별로예요

Xenia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The location is fantastic! We were in Savannah for two nights and were excited to be here and in such a great location. That being said, the room we were in, although clean, smelled moldy, especially anround the vanity/sink area and the bathroom had a smell of fumes as if from the shower drain or the toilet “P” trap. After showering, that smell mostly went away. However the mold smell from the vanity/sink area remained and was strong. The staff was very kind and helpful. However I would not stay here again nor would I recommend it to anyone because it just wasn’t pleasant to deal with that. It’s a shame because the location is truly ideal.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Xenia, We appreciate your kind words about our staff and are pleased to hear they were helpful during your stay. We sincerely apologize for the inconveniences you experienced during your recent stay with us. Your feedback regarding the room odor is concerning, and we will address this issue immediately with our housekeeping and maintenance teams to ensure it is thoroughly resolved. It's disappointing that your overall experience did not meet your expectations despite our ideal location. We value your input and hope you will consider giving us another opportunity to provide you with a more pleasant stay in the future.Selina GibbonsGeneral Manager

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear John, Thank you for your recent stay at the Quality Inn Savannah Historic District and for posting such a generous rating. It is a pleasure to know that we met your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Savannah. We enjoyed having you as our guest, and we hope to see you again soon. Selina GibbonsGeneral Manager

6/10 - 괜찮아요

Lisa

별로예요: 숙박 시설 상태 및 시설
I
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Cynthia

좋아요: 직원 및 서비스
The front desk staff is excellent. Couldn't have been more welcoming.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Cynthia, We are glad you enjoyed your recent stay at Quality Inn Savannah Historic District! We're delighted to hear that our front desk staff provided excellent service and made you feel welcome. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to hosting you again for another enjoyable experience!Selina GibbonsGeneral Manager

10/10 - 훌륭해요

Stanley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place and stay here all the time. Right between river street and bay st, walking distance to all squares.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Stanley, Thank you for the great review. We're delighted to hear that you enjoyed your stay with us and appreciate your loyalty. We are glad you found our location convenient for exploring the city. Thank you for being our guest. We look forward to your next visit to the Quality Inn Savannah Historic District.Selina GibbonsGeneral Manager

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 2일
Dear Joseph, Thank you for being our guest and for the rating! It is excellent to learn how much you enjoyed your time at Quality Inn Savannah Historic District and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

George

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear George, We apologize for falling short of your expectations. Your feedback is invaluable, and we'd love to have the opportunity to show you the exceptional stay that our guests usually enjoy. We hope you will give us another chance when you're back in the area.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

Cynthia

연인과의 여행
Rooms are adequate but the exterior of the building needs some TLC. The staff are wonderful and went above and beyond to accommodate our early departure by putting aside some breakfast items for us. The location is walkable to the City market with lots of restaurants and shops.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 25일
Dear Cynthia, We're glad to hear you found our rooms adequate and our staff accommodating during your stay. Thank you for bringing the exterior condition to our attention; we continuously strive to improve our property. It's fantastic that our location served you well, providing easy access to City Market's dining and shopping options. We appreciate your feedback and hope to welcome you back for an even better experience in the future.Selina GibbonsGeneral Manager

4/10 - 별로예요

Kathleen

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Kathleen, Your feedback is crucial to us, and we are sorry we didn't meet your expectations this time. We're committed to providing outstanding hospitality in every aspect of our guest’s stay, and we hope you'll grant us another chance to show you the visit you deserve.Selina GibbonsGeneral Manager

10/10 - 훌륭해요

James

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear James, Thank you for the wonderful rating for Quality Inn Savannah Historic District! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

Linda

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property condition poor. Shower drain clogged. Two hangers broken. Needs some paint extra $20 just to park. Rough looking neighborhood
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 18일
Dear Linda, We appreciate your feedback and regret any inconvenience you experienced. Our team strives to ensure a comfortable stay for all guests. Rest assured, we'll address the maintenance issues promptly. While parking fees are standard in the area, we'll take your comments into consideration for future improvements. We hope you'll give us another chance to exceed your expectations on your next visit to Savannah.Selina GibbonsGeneral Manager

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Close to everything
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 16일
Dear Mary, We're thrilled to hear that you found Quality Inn Savannah Historic District to be conveniently located close to everything! Providing easy access to nearby attractions is one of our top priorities. Thank you for your positive feedback, and we hope you had a wonderful stay with us. We look forward to welcoming you back soon!Selina GibbonsGeneral Manager

8/10 - 좋아요

Karen

가족 여행
좋아요: 직원 및 서비스
The hotel was old and needs refurbishing. The door and the a/c needs to be sealed better. Parking was great. Great location. I enjoyed Brittany the front desk clerk very hopeful.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear Karen, Thank you for your feedback on your recent stay at Quality Inn Savannah Historic District. We're glad you found our parking convenient and enjoyed our prime location. Your appreciation for Brittany at the front desk means a lot to us. We'll take your comments about refurbishing and room maintenance into consideration for future improvements. We hope to welcome you back soon for an even better experience.Selina GibbonsGeneral Manager

8/10 - 좋아요

LORI

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
There were a couple problems in our room and they promptly fixed them. Property isnt updated but the price is more affordable compared to the others in the same area. Very good location.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear LORI, Thank you for choosing Quality Inn Savannah Historic District! We're pleased to hear you appreciated our convenient location and prompt resolution of any issues in your room. While our property may not be the newest, we strive to offer affordable rates in the area. Your feedback is valuable, and we hope you had an enjoyable stay overall. We look forward to welcoming you back!Selina GibbonsGeneral Manager

8/10 - 좋아요

Nathan

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Dear Nathan, Thank you for choosing Quality Inn Savannah Historic District. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Selina GibbonsGeneral Manager

8/10 - 좋아요

Priscilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Priscilla, We are happy you had such a lovely stay at Quality Inn Savannah Historic District! Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Selina GibbonsGeneral Manager

10/10 - 훌륭해요

Heather 님, Gaffney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
Dear Heather, Thank you for being our guest and for the high rating! It is lovely to learn how much you enjoyed your time at Quality Inn Savannah Historic District and that we exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

matt

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was dirty the pictures on your site must be old it looked like you could rent by the hour in a sleezy part of town the staff wasnt friendly the room was dark even with all the lights on for 20 dollars more a night we could of stayded at a much nicer place
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 31일
Dear matt, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we sincerely apologize for not meeting your expectations. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We hope you will allow us a second chance to restore your confidence in us.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

John

2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 28일
Dear John, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

Ernesto

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 28일
Dear Ernesto, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Selina GibbonsGeneral Manager

4/10 - 별로예요

Vincent

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
This review has nothing to do with location because it is perfect. The poor condition of this motel is what is keeping this from being a good review. I think that owner/ management know they will get enough business simply because of location and price that they ignore putting any money into it. The stairs to the second floor are corroded and hopefully this is not a safely issue. The place is in dire need of paint and repair. The light switches were old and dirty. The bottom of the refrigerator was corroded. The only good things were a clean comfortable bed and good water pressure in the shower. I wouldn’t stay here again unless they do a renovation. Too bad because they could do better.
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 15일
Dear Vincent, Thank you for staying with us and for reviewing your experience. We regret that your recent visit fell short of your expectations in some regards. Please accept our apologies for any disappointment you experienced. We are committed to upholding elevated standards not only in our service but also in the overall feel of our hotel. As we look ahead, your feedback will be thoughtfully discussed with the appropriate individuals. It was a pleasure hosting your visit, and we hope to have another opportunity whenever your travels bring you back this way.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

John

가족 여행
좋아요: 직원 및 서비스
The staff was excellent.. However the shooting and murder directly behind the hotel left us wanting to leave immediately, in which the staff was very understanding and accommodating.. This review should not reflect poorly on the staff, however we will never be staying again.. The area has gone down hill
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 30일
Dear John, We sincerely apologize for the distressing incident you experienced during your stay. The safety and well-being of our guests are our top priorities, and we deeply regret any unease caused by the unfortunate events in the vicinity. We appreciate your acknowledgment of our staff's understanding and accommodation. Please know that we take your concerns seriously. Your feedback is invaluable, and we hope you will reconsider and give us another opportunity to provide you with a more positive experience in the future.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

Rick

가족 여행
좋아요: 직원 및 서비스
Loudest property I’ve ever stayed. Parties happening past 3 Am in the Parking lot and balcony with no staff assistance.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Rick, Thank you for staying with us. It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are sorry for the noise disturbances you experienced from nearby guests. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We take noise concerns seriously and will investigate the issue to address it effectively. Your feedback is appreciated, and we hope to have the opportunity to provide you with a more tranquil and enjoyable stay in the future.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

Jennifer

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
False pictures for dining area, only 2 tables. Breakfast was like continental. Not very clean inside or out. Very skeptical to even stay once we arrived but only 1 night so we did. Very noisy in the middle of the night you could hear every street sound and people outside. Rude customer service at check in stated we should have read reviews first!
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Jennifer, Thank you for taking the time to share your review of our hotel. We understand that we failed to address your concerns promptly and are sorry for any inconvenience this caused. We will conduct a thorough investigation to ensure that such lapses in communication do not happen again in the future. We also regret the noise disturbance during your stay. We have also noted your comments about your room's condition and are committed to improving the overall guest experience by addressing these concerns. Your feedback is valuable to us in identifying areas for improvement, and we are grateful for your patience and understanding. Thank you.Selina GibbonsGeneral Manager

4/10 - 별로예요

Bonnie

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very run down for a "Choice" hotel
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Bonnie, Thank you for sharing your experience. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to see you soon. Selina GibbonsGeneral Manager

6/10 - 괜찮아요

darlene

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel is a perfect location for the riverfront. The hotel is very dated. It was clean as far as beds bathroom sink area but the rug was disgusting. The toilet is as low as the bathtub. The bathroom is so small it’s hard to maneuver.
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Darlene, Thank you for reviewing your stay. We are happy your overall experience was pleasant, and you liked our location close to the riverfront. As part of our commitment to our guests, we strive to provide clean and well-maintained rooms, and we are disappointed that we fell short in this instance. We appreciate your feedback and assure you that we will take the necessary steps to address the issues you experienced. We hope you will stay with us the next time you visit the area; we are confident you will have a more favorable experience.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

Luisa c

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The main entrance of the Hotel is very ugly. Staff friendly
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 23일
Dear Luisa c, We're pleased to hear that you found our staff friendly during your stay. Your observation about the main entrance is duly noted, and we appreciate your feedback. We're continuously working to enhance our guests' experience, and your insights are valuable. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an improved experience in the future.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

Angelica

반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel terrible
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 22일
Dear Angelica, We regret to learn that your experience fell short of expectations during your recent stay with us. Your satisfaction is of utmost importance, and we sincerely apologize for any inconveniences you encountered. To better understand the specifics of your concerns and address them appropriately, we would appreciate the opportunity to discuss your experience further. Please consider reaching out to our customer service team directly. We value your feedback and are committed to ensuring our guests have a positive and comfortable stay. Thank you for bringing this to our attention.Selina GibbonsGeneral Manager

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was expected and was fine.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Dear William, Thank you for choosing Quality Inn Savannah Historic District! We appreciate your positive feedback about your stay. If there are specific aspects you enjoyed or suggestions you have for improvement, please feel free to share. We look forward to hosting you again for another pleasant experience in the future.Selina GibbonsGeneral Manager

8/10 - 좋아요

Tamora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It was ok
The staff was very friendly and helpful. The room itself was ok, needs a deep clean . The building is old and out of date. We had a "lovely" view of the wall and stairs out side our window.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
Dear Tamora, Thank you for choosing Quality Inn Savannah Historic District. We appreciate your positive comments about our friendly and helpful staff. We apologize for any cleanliness concerns and will address them promptly. Our team is dedicated to ensuring a comfortable stay, and we hope to welcome you back for an improved experience in the future.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

Karen

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Parking was terrible. Lots of racing going around in neighborhood. Mold in bathroom
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Dear Karen, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback on the parking challenges and concerns about the neighborhood activities is duly noted. Additionally, we are deeply sorry to learn about the mold in the bathroom. This falls below our standards, and we assure you that we are addressing this issue promptly to ensure it does not recur. Your comfort is our priority, and we appreciate your patience. We sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Selina GibbonsGeneral Manager

8/10 - 좋아요

Cease

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 8일
Dear Cease, We are pleased to receive your generous rating for Quality Inn Savannah Historic District. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Selina GibbonsGeneral Manager

4/10 - 별로예요

Jorge 님, Mayaguez

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel needs a remodel. The facilities were not clean and the paint was very dirty. The room had a musty odor and the beds need replacement. The bathroom also needs to be re-done.
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 16일
Dear Jorge, Thank you for sharing your observations about your recent stay. We sincerely apologize for any inconvenience you experienced due to the condition of our facilities. Your feedback is valuable, and we are actively addressing these concerns to enhance our guest experience. We appreciate your understanding and patience. Our team is committed to making necessary improvements. If you have further details you'd like to share or discuss, please feel free to contact us directly. We hope you will reconsider and provide us with another opportunity to exceed your expectations.Selina GibbonsGeneral Manager

4/10 - 별로예요

Sharon

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 9일
Dear Sharon, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Selina GibbonsGeneral Manager

4/10 - 별로예요

Caryn 님, Clarksville

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super noisy neighborhood
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear Caryn, We appreciate you taking the time to share your concerns. We regret any disappointment you experienced with the neighborhood. We aim to provide a comfortable stay within our surroundings. Your feedback is valued, and we will share your comments to research the possibility of including more soundproofing in future upgrades. We appreciate your business and hope you return soon for a much-improved stay.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

Jessica

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Trash hotel
Caitlyn, Markeisha, and Jaliya were all very pleasant and professional at the front desk. They were the only good things at this hotel. It's trash and trashed. The hotel is old and in desperate need of a total renovation. The doors had been broken down (the door jams to the room and the bathroom) and we're barely repaired/painted. The carpet was filthy. The furniture was old and mismatched with scratches and dings. Marks/gouges on the walls. The room was so small, I could barely walk between the end of the bed and the dresser. The bed was hard and uncomfortable with old pillows. The parking is awful and they have the nerve to charge for parking. The hotel is right on the street and you hear everything, traffic, talking, horns, music all night long.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 2일
Dear Jessica, We sincerely appreciate your acknowledgment of our front desk staff. We're truly sorry to hear about the concerns regarding the overall condition of the property. Your feedback on the room's maintenance and amenities is concerning and needs to meet our standards. Please accept our apologies for the inconvenience you faced during your stay. We take your comments seriously and will address these issues internally to enhance our guests' experience. We're committed to improvements and hope to have the opportunity to provide a more comfortable and pleasant stay should your travels bring you back to the area.Selina GibbonsGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was wonderful and fun
2023년 10월에 5박 숙박함
답변 제공: General Manager 님, 2023년 11월 1일
Dear Anonymous, We're thrilled to hear that your experience at Quality Inn Savannah Historic District was both wonderful and fun! Thank you for choosing our hotel. We look forward to welcoming you back for more memorable stays in the future.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

KATHLEEN

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Dear KATHLEEN, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Selina GibbonsGeneral Manager

10/10 - 훌륭해요

Annette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good trip love the staff.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Dear Annette, We're thrilled you enjoyed your trip at Quality Inn Savannah Historic District and appreciated our staff's service. Your positive feedback means a lot to us. Thank you for choosing our hotel. We look forward to welcoming you back for another great stay!Selina GibbonsGeneral Manager

4/10 - 별로예요

Linda

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rug had stains and needs replacement. The TV was very old and poor quality picture and also needs replacement. The tub was chipped, wallpaper was dirty in bathroom, and one floor tile was cracked. There was dust in the air conditioner; the staff cleaned the filters but the inside needs a thorough cleaning. Pros: the bed was very comfortable and linens were clean. The hotel location was great, but the noise level from the street is loud. The staff were very accommodating and friendly. The room did not have maid service the first night, but was quickly resolved as it has to be requested. The price is good if you can accept a low budget hotel room. However, if these items are addressed, the stay would have been more pleasant.
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 27일
Dear Linda, We deeply appreciate your detailed feedback, and we're sorry to hear about the issues you encountered during your stay. We will address the room's condition with urgency, ensuring a thorough cleaning. We are delighted to hear you found the bed comfortable and appreciated our accommodating staff. Your comments will help us make necessary improvements to provide a more enjoyable experience for our guests in the future. Thank you for sharing your thoughts and for choosing our hotel. We hope you will give us another chance to exceed your expectations.Selina GibbonsGeneral Manager

8/10 - 좋아요

Mary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel rooms were clean and comfortable. Air conditioner worked great. Beds and pillows were super comfy.
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 27일
Dear Mary, We're delighted to hear that you had a comfortable and enjoyable stay at Quality Inn Savannah Historic District. It's wonderful to know that our clean rooms, efficient air conditioning, and comfortable beds and pillows met your expectations. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay.Selina GibbonsGeneral Manager