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호텔 셀바줄 여행 후기

2.5 out of 5
호텔 셀바줄
Del Gancho de Camino, 200 m North, Laguna de Apoyo, Catarina, Masaya

이용 후기

6.8
평점 10 - 훌륭해요. 11개 이용 후기 중 3개" "
평점 8 - 좋아요. 11개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 11개 이용 후기 중 2개" "
평점 4 - 별로예요. 11개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 11개 이용 후기 중 0개" "

6.0/10

청결 상태

7.4/10

직원 및 서비스

5.6/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Lots of potential, needs improvement!
Location is great, atmosphere is relax and peaceful. I would stay here again as I'm very easy traveller but this place needs lots of improvements and this place would be amazing. The new manager just started as I was there and I can see he is very good and want to improve it, I really hope it works. Staff are very friendly and helpful but restaurant is closed too early (7.30pm), food taking forever to arrive. The beach is great but needs to be cleaner and looked after. My suggestion is hire an interior designer & landscape designer to fix the overall look, I can see the owner has the idea and vision but can't make it into reality. Staff are friendly but need to look professional too (uniform perhaps? and not barefoot). I love this place a lot that's why I want it to improve. Pleaseeee!
2017년 7월에 3박 숙박함

10/10 - 훌륭해요

Carley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a wonderful time at this peaceful open concept hotel. If we ever go back to Laguna de Apoyo, which we would absolutely love to, we would stay there again! The volunteer staff were very friendly and informative and the views were spectacular. All rooms are unique and have a super cool vibe to each. We stayed in the Caribbean room and loved the open concept and fresh air flow. Unfortunately the owner drew some inaccurate, and seemingly racist conclusions about our friend. Fortunately that was our only interaction with him and hopefully you won't need to have any.

4/10 - 별로예요

Jose Jorge

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel de descanso
La verdad no era lo que esperaba, creo que no es mi tipo de Hotel; no había Wifi ni TV en el cuarto, el desayuno lo servían a las 8am.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Peligroso
The hotel is quite far from tourist ammeneties. They served no fruit. The restaurant closed at 7:30 pm and afterwards nothing was open.The rooms are nice but severely outdated and in desparated need of repair. The hotel grounds are dangerous with many tripping and fall hazards. The lighting very poor. Physically challenged people can not stay here.The food was mediocre and breakfast buffet was only 3 items. Eggs , gallo pinto and pankakes. No bacon or fruit. The juice was a sugar loaded imitation. The service was good but the staff are volunteers and do not get any salary. In my opinion it was money poorly spent. Taxis are expensive because you are captive. A trip to Managua was 30.00 To Granada 10.00. One way fares. Many of the photos are photo shopped and do not give a true picture as to the condition of the hotel.

4/10 - 별로예요

Jeremy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not great for families
Pros: Location Cons: More like a hostel than a hotel; too dingy to be Bohemian; photography in the lobby and in the rooms was not suitable for children; restaurant service is extremely slow; wifi only in the main building area. In a nutshell, most families will want to look for another option on the Laguna (maybe VRBO), but poor college students seemed to be plentiful and happy.

6/10 - 괜찮아요

james 님, las vegas

좋아요: 직원 및 서비스
별로예요: 청결 상태
room is not being clean daily, it has only been clean one time on the seven days i stayed and towels too had one time replaced.

6/10 - 괜찮아요

Robin

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Staff was super nice but assured us we had a room for our second night. We left for the day and returned to find that all of our belongings were stuffed in plastic bags and our room was given to someone else. Luckily, there was another, much smaller room available with only a tiny bed and no television. Also, there is absolutely no hot water in any of the rooms. That is a deal-ended for me. To be fair, that info was on hotels.com, but in very fine print; something one would normally not see. The bed sheets in our first room were extremely old and uncomfortable because of the pilling from age. I had to put an airline blanket on top of the sheets, otherwise it felt like lying on sandpaper. Breakfast was great. Probably would not start again or recommend.

8/10 - 좋아요

Frans

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
"Luxe kamperen" in schitterende omgeving.
Vriendelijke staff. Prachtige omgeving. Zwemmen, zonnen en relaxen. Kamer is zo iets als "luxe kamperen". Toilet dat maar niet wil doorstromen, koud water douche, tegels van de de muur. Vergane glorie. De sfeer daarentegen vergoedt alles.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome setting!
Great place! Comfy bed, private terrace with pool a stone's throw from a beautiful crater lake. The staff is very friendly, the breakfast was good, and with the fresh air and a day of swimming we were in bed before 8 PM and up at dawn (and we are normally night owls! Definitely not a place for those who like shopping or cities or fancy furnishings, but if you like comfort, being outdoors in a beautiful setting, and don't mind 50 stairs to the lake it is wonderful.

10/10 - 훌륭해요

leo 님, US

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place beautiful views
Great place views phenomenal, very clean , the lagoon pristine and very natural, gives u the feeling on jungle , serenity , tranquility and most of all the owner operator very hospitable. The views are amazing you won't regret. Love this place

4/10 - 별로예요

Con

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Poor quality food, dirty surroundings and more...
No toiletries at all! Not even soap to wash your hands. Room is disappointingly cheap. The online photos are very deceiving. The pool was disgusting. It was green. Staff is friendly but with VERY poor quality food and appointments I will not be returning there again.