Omar was very friendly and eager to assist. It took 30 minutes to check in as he was the only one helping people. Another staff member was also at the desk, but didn’t help. New TV in the room. We had sound but no audio last night. Omar was able to fix it then. This morning, the TV continued to turn off when “Live TV” was selected. The hand-held shower faucet also didn’t work. It just trickled.