식사 및 음료

햄프턴 인 & 스위트 댈러스/더 콜로니, 텍사스 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 712개 이용 후기 중 458개" "
평점 8 - 좋아요. 712개 이용 후기 중 133개" "
평점 6 - 괜찮아요. 712개 이용 후기 중 62개" "
평점 4 - 별로예요. 712개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 712개 이용 후기 중 32개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Meenam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2019년 5월에 2박 숙박함
답변 제공: Michael B. 님, 2019년 5월 20일
Looks like it was a great stay for you. Thank you for taking the time to rate us.

10/10 - 훌륭해요

seran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 잘 정돈됨
굉장히 잘 관리되어있고 깨끗하게 정돈된 욕실과 인테리어가 인상적이었어요.조식도 필요한 만큼 골고루 잘 갖춰져 있어 다음에 캐롤튼 근처에 방문한다면 다시 찾을 거 같아요. ikea와 hmart도 10분거리에 있어요
2017년 10월에 1박 숙박함

10/10 - 훌륭해요

Gail 님, Bluffton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent place to stay. Our room was spacious, bed was very comfortable, breakfast was good.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Andy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy going establishment with plenty of dining and entertainment options nearby. No trouble checking in or out. Very much enjoyed our stay. Breakfast area could use more tables.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Elevator was out. Mismatching lamps and some didn't work. Roaches in gym. outdated rooms
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Delano

가족 여행
Room not ready for guest in timely fashion
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Brian

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was very clean and both front desk personnel were very friendly and knowledgeable. Great location near Grandscape! Will definitely stay here again when we come back.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Amanda 님, Carrollton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Omarr Mitchell (FOM) 님, 2024년 2월 21일
Dear Amanda,Thank you so much for your recent stay with us. We are happy to have had the chance to host you and make you as comfortable as possible. We truly look forward to accommodating you again in the future. Please have a great rest of your day and thank you again! Best regards,

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Staff was all great. Breakfast was very adequate with many options. Will definitely stay again.
2024년 1월에 2박 숙박함
답변 제공: De Yelding, General Manager 님, 2024년 2월 7일
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us and that our staff made your experience memorable. It's fantastic to know that you found our breakfast options to your liking. We can't wait to welcome you back for another wonderful stay!

10/10 - 훌륭해요

Israel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: De Yelding, General Manager 님, 2024년 2월 8일
Thank you so much for choosing to stay with us and for taking the time to share your positive feedback! We're delighted to hear that you had a good stay with us. Providing exceptional service and a comfortable experience for our guests is our top priority, and it's gratifying to know that we met your expectations.Your kind words motivate us to continually strive for excellence and ensure that every guest feels welcomed and valued during their time with us. We truly appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.Warm regards,

10/10 - 훌륭해요

Ethel

2024년 1월에 1박 숙박함
답변 제공: De Yelding, General Manager 님, 2024년 2월 8일
Thank you so much for choosing to stay with us and for taking the time to share your positive feedback! We're delighted to hear that you had a good stay with us. Providing exceptional service and a comfortable experience for our guests is our top priority, and it's gratifying to know that we met your expectations.Your kind words motivate us to continually strive for excellence and ensure that every guest feels welcomed and valued during their time with us. We truly appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.Warm regards,

10/10 - 훌륭해요

ANIK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: De Yelding, General Manager 님, 2024년 2월 8일
Thank you so much for choosing to stay with us and for taking the time to share your positive feedback! We're delighted to hear that you had a good stay with us. Providing exceptional service and a comfortable experience for our guests is our top priority, and it's gratifying to know that we met your expectations.Your kind words motivate us to continually strive for excellence and ensure that every guest feels welcomed and valued during their time with us. We truly appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.Warm regards,

8/10 - 좋아요

Christy

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 3박 숙박함
답변 제공: De Yelding, General Manager 님, 2024년 2월 8일
Thank you so much for choosing to stay with us and for taking the time to share your positive feedback! We're delighted to hear that you had a good stay with us. Providing exceptional service and a comfortable experience for our guests is our top priority, and it's gratifying to know that we met your expectations.Your kind words motivate us to continually strive for excellence and ensure that every guest feels welcomed and valued during their time with us. We truly appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.Warm regards,

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: De Yelding, General Manager 님, 2024년 2월 8일
Thank you so much for choosing to stay with us and for taking the time to share your positive feedback! We're delighted to hear that you had a good stay with us. Providing exceptional service and a comfortable experience for our guests is our top priority, and it's gratifying to know that we met your expectations.Your kind words motivate us to continually strive for excellence and ensure that every guest feels welcomed and valued during their time with us. We truly appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.Warm regards,

10/10 - 훌륭해요

Robbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was close to Frisco and shopping. A ton of restaurants in and around Grandscape was a plus.
2023년 12월에 1박 숙박함
답변 제공: De Yelding, General Manager 님, 2024년 2월 8일
Thank you for your positive feedback! We're thrilled to hear that you enjoyed the convenience of our property's proximity to Frisco and shopping areas. It's great to know that you appreciated the abundance of restaurants in and around Grandscape as well. We strive to provide a comfortable and convenient experience for all our guests, and we hope to welcome you back again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
Filters from air conditioner were in the window.
2023년 12월에 1박 숙박함
답변 제공: De Yelding, General Manager 님, 2024년 2월 8일
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced with the filters from our air conditioner. Ensuring a comfortable and pleasant experience for our customers is our top priority, and we regret that we fell short in this instance.Rest assured, we have addressed this issue with our team to prevent it from happening again in the future. Your feedback is valuable to us as it helps us improve our services and maintain the high standards we strive for.We would like to extend our gratitude for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Please do not hesitate to contact us directly if there is anything else we can assist you with.

8/10 - 좋아요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: De Yelding, General Manager 님, 2024년 2월 8일
Thank you for choosing to stay with us at Hampton Inn & Suites Dallas-The Colony during your recent visit. We are delighted to hear that you had a great stay and we sincerely appreciate you taking the time to share your positive feedback with us.At Hampton The Colony, we strive to provide our guests with exceptional service, comfortable accommodations, and memorable experiences. We are thrilled to learn that we were able to meet your expectations during your time with us. We are committed to maintaining high standards of hospitality, and it is rewarding to know that our efforts made a positive impact on your stay.We value your feedback and thank you for choosing Hampton Colony. Should your travels bring you back to The Colony, TX, we would be honored to host you again and ensure another wonderful experience.Warm regards,

10/10 - 훌륭해요

mac

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: De Yelding, General Manager 님, 2024년 2월 8일
Thank you for choosing to stay with us at Hampton Inn & Suites Dallas-The Colony during your recent visit. We are delighted to hear that you had a great stay and we sincerely appreciate you taking the time to share your positive feedback with us.At Hampton The Colony, we strive to provide our guests with exceptional service, comfortable accommodations, and memorable experiences. We are thrilled to learn that we were able to meet your expectations during your time with us. We are committed to maintaining high standards of hospitality, and it is rewarding to know that our efforts made a positive impact on your stay.We value your feedback and thank you for choosing Hampton Colony. Should your travels bring you back to The Colony, TX, we would be honored to host you again and ensure another wonderful experience.Warm regards,

10/10 - 훌륭해요

Paul

2023년 12월에 1박 숙박함
답변 제공: De Yelding, General Manager 님, 2024년 2월 8일
Thank you for choosing to stay with us at Hampton Inn & Suites Dallas-The Colony during your recent visit. We are delighted to hear that you had a great stay and we sincerely appreciate you taking the time to share your positive feedback with us.At Hampton The Colony, we strive to provide our guests with exceptional service, comfortable accommodations, and memorable experiences. We are thrilled to learn that we were able to meet your expectations during your time with us. We are committed to maintaining high standards of hospitality, and it is rewarding to know that our efforts made a positive impact on your stay.We value your feedback and thank you for choosing Hampton Colony. Should your travels bring you back to The Colony, TX, we would be honored to host you again and ensure another wonderful experience.Warm regards,

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: De Yelding, General Manager 님, 2024년 2월 8일
Thank you for choosing to stay with us at Hampton Inn & Suites Dallas-The Colony during your recent visit. We are delighted to hear that you had a great stay and we sincerely appreciate you taking the time to share your positive feedback with us.At Hampton The Colony, we strive to provide our guests with exceptional service, comfortable accommodations, and memorable experiences. We are thrilled to learn that we were able to meet your expectations during your time with us. We are committed to maintaining high standards of hospitality, and it is rewarding to know that our efforts made a positive impact on your stay.We value your feedback and thank you for choosing Hampton Colony. Should your travels bring you back to The Colony, TX, we would be honored to host you again and ensure another wonderful experience.Warm regards,

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: De Yelding, General Manager 님, 2024년 2월 8일
Thank you for choosing to stay with us at Hampton Inn & Suites Dallas-The Colony during your recent visit. We are delighted to hear that you had a great stay and we sincerely appreciate you taking the time to share your positive feedback with us.At Hampton The Colony, we strive to provide our guests with exceptional service, comfortable accommodations, and memorable experiences. We are thrilled to learn that we were able to meet your expectations during your time with us. We are committed to maintaining high standards of hospitality, and it is rewarding to know that our efforts made a positive impact on your stay.We value your feedback and thank you for choosing Hampton Colony. Should your travels bring you back to The Colony, TX, we would be honored to host you again and ensure another wonderful experience.Warm regards,

8/10 - 좋아요

Amanda

2023년 12월에 1박 숙박함
답변 제공: De Yelding, General Manager 님, 2024년 2월 8일
Thank you for choosing to stay with us at Hampton Inn & Suites Dallas-The Colony during your recent visit. We are delighted to hear that you had a great stay and we sincerely appreciate you taking the time to share your positive feedback with us.At Hampton The Colony, we strive to provide our guests with exceptional service, comfortable accommodations, and memorable experiences. We are thrilled to learn that we were able to meet your expectations during your time with us. We are committed to maintaining high standards of hospitality, and it is rewarding to know that our efforts made a positive impact on your stay.We value your feedback and thank you for choosing Hampton Colony. Should your travels bring you back to The Colony, TX, we would be honored to host you again and ensure another wonderful experience.Warm regards,

10/10 - 훌륭해요

Tyler

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay!
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Heather

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
K
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Chrissy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was delicious. Beds were comfortable. The hotel was clean and was in a great location. Only thing was there was not good water pressure in shower and sink but that was tolerable. Everything else was great. Been a heated pool.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Marcial

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, close to restaurants and other attractions. Hotel was clean and staff was friendly.
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Coby

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Hampton Inn fail.
Omar was very friendly and eager to assist. It took 30 minutes to check in as he was the only one helping people. Another staff member was also at the desk, but didn’t help. New TV in the room. We had sound but no audio last night. Omar was able to fix it then. This morning, the TV continued to turn off when “Live TV” was selected. The hand-held shower faucet also didn’t work. It just trickled.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Lee

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The bedroom desk chair height adjustment was broken and the front desk did not offer to exchange it when I informed them of the issue. The decor was awful, and the water limiter on the bathroom sink was inconvenient & there was not enough toilet paper in the room. Also the people in the room above mine were extremely noisy the whole night; depriving me of any chance for a quiet restful sleep the entire night. If I was a diamond member, I would expect a full refund!
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The walls were incredibly thin. There was someone snoring next door to us ALL NIGHT LONG and we could hear it for hours. Slept terrible. There were also dog barking early for a long time. The hotel needs to work on sound proofing. We won’t stay here again for that reason.
2023년 11월에 2박 숙박함

4/10 - 별로예요

wilmer orlando

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Pete

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The woman who checked me in was so pleasant and kind! The room was clean and comfortable- perfect for working and relaxing. Breakfast was great too!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Luis

2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Shamone

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Exceptional service and place
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Patricia

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Sewage smell in bathroom
The bathroom and hallway smelled like sewage and the door on the bathroom would jam up and couldn’t be opened unless someone outside the room opened it. I spoke to the front desk and they told me that is the way the door works. I also asked for someone to come check on the smell from the bathroom, but no one ever did. For these reasons I wouldn’t recommend this hotel.
2023년 10월에 2박 숙박함
답변 제공: Devonte Yelding, General Manager 님, 2023년 10월 23일
Dear Guest, Thank you so much for your valuable feedback, after careful investigation it’s noted that you reported the problem as room 309. Housekeeping and Engineering both when up to the room along with our General Manager. We were told by two male occupants that the room was fine and there was no smell. While guest comfort and experience is our upmost priority, we apologize our facility did not meet your needs. We would love to speak with you more regarding this matter, a member of our hotel management team will reach out.

10/10 - 훌륭해요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was well taken care of. Very clean and the staff was great.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Cameron

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Ridiculous request.
When we got into our room it was like an ice box. The thermostat was blank and non responsive to button presses so we went back down to have the room changed. The front desk lady first told me that the thermostat was motion sensitive, but I told her I had been in front of it pressing buttons to no avail. She then grabs two batteries and offers them to be telling me how to change the batteries! In my hotel room! I was flabbergasted but repeated that I wanted a new room, not to do maintenance for the hotel! We got a new room and everything was fine but I couldn't believe that she thought it was perfectly okay to ask a paying guest to do maintenance for them!
2023년 10월에 1박 숙박함
답변 제공: De Yelding, General Manager 님, 2023년 10월 23일
Dear Guest, Thank you so much for your valuable feedback, we do apologize about the temperature in the room as your comfort is very important to us. What you experienced with the front desk agent is not our standard and we will speak with the agent who was on duty during this time. Please accept our sincere apologies and we hope that the remainder of your stay was a great one.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Huong

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed one night and it was the perfect rest for me and my family
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jerald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very pleasant.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Felicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

4/10 - 별로예요

Amanda

2023년 9월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
No pressure on the shower. Barely any water coming out. French fries on the floor.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Shara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay no complaints
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Charlotte

가족 여행
There were several awesome restaurants within a minute walk!! Close to parkway for easy access and travel. Close to awesome Nebraska furniture store.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Everything was great from morning to night.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Miikka

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall experience good. Standard quality of Hampton Inns.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함