평면 TV, 유료 영화

서버번 스튜디오 이스트 여행 후기

2 out of 5
서버번 스튜디오 이스트
13031 Central Avenue N.E., Building B, Albuquerque, NM

이용 후기

5.8
평점 10 - 훌륭해요. 125개 이용 후기 중 17개" "
평점 8 - 좋아요. 125개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 125개 이용 후기 중 26개" "
평점 4 - 별로예요. 125개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 125개 이용 후기 중 28개" "

6.4/10

청결 상태

7.0/10

직원 및 서비스

4.8/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

jonathan

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice people clean and comfortable rooms good just at your reach
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Dawna 님, Wichita

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Lots of people talking outside the doir, had to step over dog poop to get to room, dank feel to room and area.
2022년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
Check out experience was exceptional!
There were no pans and utensils so we have to provide them... Check in took time for computer reasons. But the Sunday morning shift lady was very professional and listened to my concern in a very sympathetic way and offered me a tea and gave a 5 page print-out to the event that I asked about. It is like 5 star hotel service and all my image about this hotel changed but I have a feeling that she might be head-hunted by other hotels soon.
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Steven

좋아요: 직원 및 서비스
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Choi, Young

2022년 5월에 1박 숙박함

4/10 - 별로예요

Armando

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
run down scary area
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Fred

2022년 3월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good and affordable prices.
2022년 3월에 1박 숙박함

4/10 - 별로예요

Randall 님, Springfield

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property in dire need of renovation
2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Kristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
2021년 12월에 1박 숙박함
답변 제공: AB 님, 2021년 12월 29일
Dear valued guest, Thank you for your great review, your feedback is greatly appreciated. please have a safe New Year and we look forward to seeing you again Sincerely Abraham Montoya GM Suburban Extended Stay Hotel East

2/10 - 너무 별로예요

Rhett

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff Daniel had horrid customer service and is a liar. I arrived at 1:30pm after traveling with a dog for 8 hours. I asked if he can get us a room. He said no until 3pm. I left to go to lunch and returned 2:45pm. I asked if I can sit in the lobby. He said "no" since it's their policy to not have anyone in the lobby. This was a surprised since the mailman was eating his lunch in the lobby. He told me I can sit at the gazebo until 3pm. I returned at 3pm and Daniel said he was counting his drawer and could not help. I asked if he can help since his replacement shift did not arrive and it was already 3:15pm. He assigned a 2nd floor room when I requested a first floor room. He stated there was not one available. This was a lie since there were more first floor rooms than cars in the parking lot. I walked my dog the following morning and Daniel expired my key card the night before. Fortunately the security guard let me in so I can pack since no one was working in the lobby. I can forgive the condition of the hotel but Daniel was rude, possibly racist, a liar, and is not a good representative of your company.
2021년 11월에 1박 숙박함
답변 제공: Abraham M 님, 2021년 12월 23일
I am sorry for your recent stay and will communicate your issues with Daniel i hope this doesn't effect your future stay with us. Thank you for your feedback and happy holidays

2/10 - 너무 별로예요

Aaron

2021년 11월에 1박 숙박함
답변 제공: Abraham M 님, 2021년 12월 23일
Thank you for the response

4/10 - 별로예요

Timothy

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The worst! Overpriced at free!
It was supposed to be a non smoking room, but the room reeked of smoke. I use a CPAP and the smell got into my machine and left me breathing the smell for days after my stay. The floors were filthy and the chairs stained horribly. Curtains and bedding were all very old, tattered and smelled happy of smoke. Internet was weak, and no phone in the room at all. I won't be back, and don't recommend to anyone!
2021년 8월에 1박 숙박함

4/10 - 별로예요

Kathryn

좋아요: 청결 상태
별로예요: 직원 및 서비스
Don’t bother
Desk clerk on check-in was very nice. Room was dated but clean, bed comfortable. However I will not be returning because of these issues: Several people gathered right outside my door on and off just about all night. Very loud, at times I couldn’t even hear my television. As an elderly woman traveling alone I was not willing to confront them. In the morning I tried to leave at 6:30, but apparently the office doesn’t open until 7. I waited until shortly after 7 but still office was not opened. I would not have been concerned but it was explained to me when I checked in the the $100 deposit that was required would be returned only after housekeeping had checked the room for any damage or theft. I wished to accompany housekeeping, but I was not able to stay any longer as I had a long day of driving ahead of me. An hour after I left I attempted to call the hotel but there was no answer at the phone number that I was given the night before. When I had tried to call security, a recording stated that the number was out of service. The excessive noise, exorbitant deposit, lack of service all combined to make my stay barely tolerable. I will not be staying here in the future.
2021년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Good Wireless. Neighborhood a little run down and a child died on property while I was there. Sad
2021년 6월에 2박 숙박함

2/10 - 너무 별로예요

Lisa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Double charged for my stay.
Not to good. Just about one step up from the Bates motel. Plus they double charge me.
2021년 5월에 1박 숙박함

4/10 - 별로예요

Raylene

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 11월에 7박 숙박함

8/10 - 좋아요

MarkPoff 님, Slayden, MS

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and security were great! The rooms were clean, and I feel it was a good value
2020년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2020년 9월에 1박 숙박함

10/10 - 훌륭해요

Deena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함

8/10 - 좋아요

Paul

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 4월에 1박 숙박함

2/10 - 너무 별로예요

Kyle

별로예요: 청결 상태, 직원 및 서비스
2020년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to restaurants, Interstate and a couple grocery stores. Clean room. Everything worked.
2020년 7월에 2박 숙박함

6/10 - 괜찮아요

Carla

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함

8/10 - 좋아요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함

8/10 - 좋아요

Victoria

2020년 7월에 1박 숙박함

8/10 - 좋아요

Lee

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 7월에 1박 숙박함

8/10 - 좋아요

Jo 님, Canyon Day AZ

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient location for where I needed to be - the area is a bit unsafe but the hotel has security onsite the whole time we were there which gave me peace of mind
2020년 6월에 1박 숙박함

10/10 - 훌륭해요

Mariah

2020년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함

2/10 - 너무 별로예요

JEANETTE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel!
Good hotel near my uncle's house, big tv but room needs some new furnitures, near to good restaurants!
2019년 12월에 2박 숙박함

6/10 - 괜찮아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and great service but awfully noisy.
Could not connect to the WiFi and it was very noisy all throughout the night.
2019년 12월에 1박 숙박함

8/10 - 좋아요

Maria

2019년 10월에 1박 숙박함

8/10 - 좋아요

Jon

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great price. Pets stay only $10 per night. Good location for a one night stay being very close to I 40. Breakfasts was a joke though and some of the place was very run down.
2019년 10월에 1박 숙박함

4/10 - 별로예요

Merritt

출장 여행
별로예요: 직원 및 서비스
No tv!
2019년 10월에 1박 숙박함

2/10 - 너무 별로예요

TCWH 님, Branson, Mo

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The odor in the room stuck in our things even though it was only in the room for about 15 min. I book this place because it was supposed to have a gym. It had two treadmills but neither was working. As soon as I checked out the room and gym I went back to the office . They wanted me to be happy and offered to refund my money. They explained that they were going through renovations but they shouldn't even be offering these rooms.
2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chose this hotel over others similarly priced due to nice breakfast shown in the photos. False advertising. Breakfast consisted of a pastry (limit one) and coffee. Room had two weak lamps, one of which did not work. Coffee maker was missing the pot. Very disappointing
2019년 8월에 1박 숙박함

6/10 - 괜찮아요

Shawn

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
For the price ok with minir issues.
Kinda started of bad, property list as Suburban stay but office that indicated was closed. Office next door was for Roadway Inn. This was the office as the property was changing names. No indication that was the correct office until entered an saw front desk uniform stating Suburban property. Room was ok however a few problems since was a no smoking room and checkin required me to initial that I understood that 90% of rooms were non smoking since I requested a non smooking room. Arrived at room as smelled of cigarette smoke. Direct TV reciever was unplugged and seemed remote did not work. Disconnected additional IR Sensor as it didnt work so then had to then pointed remote at enterance door to use remote. Toilet seat was very loose an had to hand tighten bolts to prevent sliding. Tub was very slippery and plumbing there was very wobbly. As I was going to shave i noticed a large pile of ciggarette ash on towel bar over sink where someone had laid cigarette. Mentioned to front desk and just got apology when also mentioned initail on checkin for nonsmm.king room.
2019년 8월에 1박 숙박함

4/10 - 별로예요

sam

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
no breakfast given as promised. there was no phone in room and was hard to talk to reception.
2019년 6월에 1박 숙박함

8/10 - 좋아요

marilyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Older but comfortable and clean
The front desk person was great both check in and in the morning. The area was a little sketchy but they had a security guard who kept an eye on the trailer I was hauling and I slept well and felt safe
2019년 6월에 1박 숙박함

4/10 - 별로예요

Thaimi

별로예요: 숙박 시설 상태 및 시설
Noisy night
Too much noise during late night. Unable to rest.
2019년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
Breakfast was advertised, but not available. Non-smoking was advertised, but the room wreaked of smoke.
2019년 5월에 1박 숙박함

6/10 - 괜찮아요

Dennis

좋아요: 직원 및 서비스
App says they have a shuttle, they do not. Hotel is MANY miles from the airport. Service was great, receptionist very friendly. Hotel is older, but not abused.
2019년 4월에 1박 숙박함

2/10 - 너무 별로예요

Tommy

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Angry
Very disappointed with reservation and double beds/rooms were not handicap accessible which I called to verify and was told yes they would have a room for 3 adults/1baby.
2019년 4월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
You get what you pay for: no hot water at the sink, TV doesn't work, the heater did not shut down automatically so it was either hot or cold
2019년 3월에 1박 숙박함

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Golfing and hiking vacation
Service by the the staff, namely Theresa and Scotty, went beyond their duties to assist me during my stay. Very friendly and helpful in assistance when I checked in with wrong dates and also had a dead battery on my car
2019년 3월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms stinks and look getto don't want to rent her
2019년 3월에 1박 숙박함