숙박 시설 입구

심포니 호텔 & 레스토랑 여행 후기

3.5 out of 5
심포니 호텔 & 레스토랑
210 W 14th St, Cincinnati, OH

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 398개 이용 후기 중 291개" "
평점 8 - 좋아요. 398개 이용 후기 중 69개" "
평점 6 - 괜찮아요. 398개 이용 후기 중 23개" "
평점 4 - 별로예요. 398개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 398개 이용 후기 중 5개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

4/10 - 별로예요

Kathy

We felt really pressured to have a check-in time. We were trying to take our time and do what we wanted to do and check in when we wanted to, but she kept asking us when we were going to check in. We were in the area and would be there about 20 minutes early and she wanted to charge us $25 for an early check. Even though the website didn’t say there was a charge for parking they tried to charge us for parking when we got there. I told them to look at the welcome email they sent, and there was nothing about charging us for parking. We said we weren’t going to pay for parking, but they charged us anyway we had to have a heated conversation with the owner to get that charge taken off The room we stayed in had a window that was frosted, but the lights were on outside the window and the room was light all night long There were a lot of noises coming from inside the hotel during the night She wanted to charge us a $25 parking fee and that was never mentioned in our welcome package or on the website We were a bit disappointed
2024년 3월에 1박 숙박함

4/10 - 별로예요

Kathy

We felt really pressured to have a check-in time. We were trying to take our time and do what we wanted to do and check in when we wanted to, but she kept asking us when we were going to check in. We were in the area and would be there about 20 minutes early and she wanted to charge us $25 for an early check. She wanted to charge us a $25 parking fee and that was never mentioned in our welcome package or on the website We were a bit disappointed
2024년 3월에 1박 숙박함
답변 제공: Karen 님, 2024년 3월 12일
Our historic hotel has 9 one of a kind rooms, furnished with antiques. Our Innkeeper reaches out to all guest to get an idea on an arrival time. If a guest is unsure then the guest is asked to text the innkeeper when they are ready to arrive so the innkeeper can be there waiting for the guest at arrival time so the guest will not have to wait for the innkeeper.Kathy at first did not respond to the text. Once contact was successful, she did not like our check in system. Our hotel is staffed from 3 to 11pm for check in. Outside these times there are extra charges for check in to be staffed. SYMPHONY HOTEL SITE Parking is 25. per car and is clearly stated on the website. Upon making the online reservation, there is an option to add parking for 25.00. There is also an option to add breakfast for a fee.EXPEDIA SITE STATESParking and transportation24-hour offsite parking (USD 26.95 per night), Onsite parking options include a garageFood and drinkDaily continental breakfast available 9:00 AM–11:00 AM for a fee: USD 18.33–26.95 per personKathy felt free to be rude, belittle the inkeeper and used profanity in dealing with the innkeeper. "I'm not paying for _ucking parking". The innkeeper was extremely nice to the couple throughout the check in process.Kathy thought that she would pay 114 including; an overnight stay, parking, and breakfast for 2. Additionally, the hotel pays a 15% commission to pay to Expedia for the reservation.

10/10 - 훌륭해요

Todd

2023년 12월에 3박 숙박함
답변 제공: Karen 님, 2024년 3월 12일
Thanks!

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Karen 님, 2024년 3월 12일
Thanks!

10/10 - 훌륭해요

Kari

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So nice. A lovely retreat
2024년 1월에 1박 숙박함
답변 제공: Karen 님, 2024년 3월 12일
Thanks forSharing.

10/10 - 훌륭해요

Dorothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful old hotel with lovely furnishings and great staff. Near public transportation so getting around town is easy. Safe, private parking. Wonderful breakfast.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Tracy

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Gayle 님, LA MESA

연인과의 여행
This place just wasn't my vibe. Room was very small and overall it wasn't all that comfortable, e.g. no blind on one of the windows. It was fine for one night, but wouldn't stay there again.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Stacy

출장 여행
좋아요: 객실의 편안함
Cozy and well situated.
What a sweet place. Cozy room, nice greeting, great neighborhood.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Karl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very unique hotel. Staff is small, but they do a very good job of communicating. Everything was very clean and neatly organized.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Lee Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay in this unique, boutique hotel! Great jazz experience with drinks and a wonderful breakfast! Close to many fun spots. Will definitely be back to explore more!!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Tanner

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very quaint and unique. Super convenient.
Very quaint and unique. Super convenient. Will stay again!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Shandon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was great. Communication with Ashlyn was great.
2023년 11월에 1박 숙박함
답변 제공: Karen 님, 2023년 11월 6일
Thanks for your review.

6/10 - 괜찮아요

Dolores

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
I purchased a one night stay for my daughter and her husband on the wedding night. I chose this hotel because it is quaint & unique. I ordered a bottle of champagne and a charcuterie board to be present that night. Everything was wonderful except they went to the dining room the following morning for breakfast and no one was present. They arrived at 10 am and left at 10:15 because no one approached them. When I questioned this, I felt the innkeepers attitude was “sorry about your luck”.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Karen 님, 2023년 11월 6일
Thanks for your review.

10/10 - 훌륭해요

Leeanne

가족 여행
We absolutely loved how unique this hotel was! The entire place was historical, fun, clean , and welcoming! I would highly recommend!
2023년 10월에 1박 숙박함
답변 제공: Karen 님, 2023년 11월 6일
Thanks for sharing.

8/10 - 좋아요

Maci

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quaint Hotel
Great stay overall, I had a quick stay overnight while traveling for work. Comfortable beds, clean rooms, netflix on the TV, breakfast & free parking. A few things that aren't deal breakers but good to know: the covered & gated parking is not connected to the hotel. It's a walk & it's not the best area to be walking at night. We'll loosely call it breakfast, while i was there it was yogurt and i couldn't seem to find the coffee to save my life.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Harold

2023년 10월에 1박 숙박함
답변 제공: Karen 님, 2023년 11월 6일
Thanks for your review.

10/10 - 훌륭해요

Chad 님, Covington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hidden gem!!
2023년 9월에 1박 숙박함
답변 제공: Karen 님, 2023년 10월 5일
Thanks for your review!

10/10 - 훌륭해요

Mitch

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Karen 님, 2023년 9월 29일
Thanks for Sharing!

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Karen 님, 2023년 9월 29일
Thanks for Sharing!

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Historic property, fun decor and rooms, great location, friendly staff, nice perks in room, roof top patio was a nice spot to have a rest.....if I had to point anything out would be that breakfast was "ok", mediocre, nothing special considering the price of hotel....it could use a little work. Coffee was very bad for my taste, perhaps others would like, maybe it was the water.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jeff

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice thematic hotel. Room is smaller than typical hotels, which you should keep in mind if you need typical space.
2023년 9월에 1박 숙박함
답변 제공: Karen 님, 2023년 9월 29일
Thanks for Sharing!

6/10 - 괜찮아요

AKIRA

2023년 9월에 1박 숙박함
답변 제공: Karen 님, 2023년 9월 29일
Thanks for Sharing!

10/10 - 훌륭해요

Benjamin

2023년 9월에 1박 숙박함
답변 제공: Karen 님, 2023년 11월 6일
Thanks for your review.

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Karen 님, 2023년 11월 6일
Thanks for your review.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Karen 님, 2023년 9월 29일
Thanks for Sharing!

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quirky European-style hotel. Personal service from the management, which was friendly and nice.
2023년 8월에 1박 숙박함
답변 제공: Karen 님, 2023년 9월 29일
Thanks for Sharing!

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Karen 님, 2023년 9월 29일
Thanks for Sharing!

10/10 - 훌륭해요

Caitlin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AMAZING
We had such and amazing stay! Everything is so clean. Rooms have complimentary water and snacks. Ashlyn was so nice and communicated very well. All of the staff were amazing and welcoming! Definitely a bed and breakfast vibe. The breakfast is included with your stay and was soooo good!! Within walking distance of a lot of restaurants. They give you a garage door opener and have a private garage right around the corner that is all included as well.
2023년 8월에 1박 숙박함
답변 제공: Karen 님, 2023년 9월 29일
Thanks! We want to make sure that future guest are aware that the weekday breakfast is continental with waffles and sausage, with the rooms less expensive. Saturday and Sunday mornings the breakfast is more substantial with eggs made to order and pancakes.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable, easy stay
The innkeeper Ashley was very helpful and made everything easy. Room was clean and comfortable.
2023년 8월에 1박 숙박함
답변 제공: Karen 님, 2023년 9월 29일
Thanks for Sharing!

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a great time. Easy and safe walk to the stadium downtown. Lots of things to do in the area, all easy to access walking from the hotel.
2023년 7월에 1박 숙박함
답변 제공: Karen 님, 2023년 9월 29일
Thanks for Sharing!

10/10 - 훌륭해요

Robert

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Symphony Hotel is Well Tuned
A lovely boutique hotel with pleasant staff, well stocked bar, live music, dinner and delicious breakfast that’s close to events and arenas.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, convenient, friendly.
2023년 7월에 1박 숙박함
답변 제공: Karen 님, 2023년 7월 21일
Thanks for your review!

6/10 - 괜찮아요

Jodie Lynn

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The building was beautiful and decorated very nicely. However, it was not communicated to us that the restaurant and bar would be closing early the night of our stay, which really dampened our plans. Overall, I would stay here again as everyone was kind, the location was excellent and parking was close.
2023년 7월에 1박 숙박함
답변 제공: Karen 님, 2023년 7월 21일
Sorry you were disappointed! Our staff is like a family, and there was a wedding that needed to be attended. We did not take any dinner reservations and if a guest requested a reservation, we told them that we would be close and offered other suggestions. once again, we’re sorry for in your inconvenience.

10/10 - 훌륭해요

Leah

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Karen 님, 2023년 7월 21일
Thanks for your review!

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great people nice place
2023년 7월에 1박 숙박함
답변 제공: Karen 님, 2023년 7월 21일
We’re glad you enjoyed your stay with us.

10/10 - 훌륭해요

Dany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Karen 님, 2023년 6월 28일
Thanks for your review.

10/10 - 훌륭해요

Eduardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Omg even the parking garage goes along with the whole motif …Mozart Garage along with portraits of all the composers and beautiful chandeliers…in the very safe, very convenient indoor parking garage. Staff was also very friendly and accommodating, Location is excellent and I have nothing but good things to say about my experience. I fell in love with the city!
2023년 6월에 1박 숙박함
답변 제공: Karen 님, 2023년 6월 23일
Thanks for sharing your experience!

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Karen 님, 2023년 6월 19일
Thanks for your review

10/10 - 훌륭해요

Amy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location, beautiful rooms
This is our 2nd time staying at the Symphony Hotel. We have enjoyed both visits. This hotel is very unique and quaint. I love that each room is different. The weekend breakfasts are amazing. The hotel is so convenient to the free streetcar, getting around downtown Cincinnati is quick and easy. We had friends join us, which made our trip even better. If you're looking for a unique experience, the Symphony Hotel is a must.
2023년 6월에 3박 숙박함
답변 제공: Karen 님, 2023년 6월 14일
Thanks! Our staff appreciates the positive feedback!

10/10 - 훌륭해요

Nancy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Checkin easy and safe
I was apprehensive about arriving solo in a destination I'd never been to a place with a nontraditional checkin procedure. I was pleased and relieved. Melissa greeted me at the door after I texted and called that my plane arrived. The whole experience could not have been better. Dinner Friday night was awesome, grouper and roasted veggies were fresh and delicious. The jazz was a treat. Symphony is comfortable and in a great location in the heart of Over-the-Rhine, next to the Music Hall and Washington Park. The choice of nearby restaurants and the free tram to major attractions is a plus. Definitely will stay here again.
2023년 5월에 3박 숙박함
답변 제공: Karen 님, 2023년 5월 24일
Thanks for sharing your experience!

6/10 - 괜찮아요

Jonathan

2023년 5월에 1박 숙박함
답변 제공: Karen 님, 2023년 6월 23일
Not sure what you did not like with no comments.

8/10 - 좋아요

Kelly

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay here, the staff was extremely friendly and my room was really nice and cozy, i would definitely stay here again. The included parking was also really great as i had family staying in a different hotel and they had to pay for parking every night. The only complaint i had was the coffee maker still had a used pod leftover from whoever had stayed there before and looked as if it hadnt been cleaned in a long time. Otherwise i had a great experience here
2023년 5월에 2박 숙박함
답변 제공: Karen 님, 2023년 5월 15일
Thanks for your review. Sorry housekeeping missed removing the pod from the coffee maker.

10/10 - 훌륭해요

Luke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Karen 님, 2023년 5월 4일
Thanks for sharing!