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카우룽 뉴 호스텔 여행 후기

1 out of 5
카우룽 뉴 호스텔
Flat E1, Floor 10, Mirador Mansion, 58 Nathan Road, Tsim Sha Tsui, Kowloon

이용 후기

4.2
평점 10 - 훌륭해요. 47개 이용 후기 중 1개" "
평점 8 - 좋아요. 47개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 47개 이용 후기 중 11개" "
평점 4 - 별로예요. 47개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 47개 이용 후기 중 20개" "

4.8/10

청결 상태

5.8/10

직원 및 서비스

2.0/10

편의 시설/서비스

4.0/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

kim 님, hongkong

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
terrible, There was no bath, no shower in the room reserved. They suggested the upgrade room to use a bathroom by add fee about hk$430. Small room. There was no bathtower. You should buy the tower by hk$20~50.가능하면 다른 곳으로 예약하세요, 방도 좁고 청소도 제대로 안해주는 최악의 호텔입니다. 위치는 좋으나 추천은 하고 싶지 않네요. 예약된 방에는 화장실, 샤워시설 없으니 다른 층에 가서 같이 사용하라고 합니다. 온수 나오는 시간 정해져 있고 엘리베이터 시간도 정해져 있습니다. 시간 놓치면 방에 못 들어 갑니다. 계단이 끊어져 있어요. 샤워시설 있고 화장실 있는 방 원하면 돈 더내고 업그레이드하라네요. 선택의 여지가 없어서 그렇게는 했습니다만 기분이 더럽더라고요. 가능하면 몇 만원 더 주고 좋은 방으로 구하세요. 제가 보기엔 불나면 다 죽는 구조 건물이더하구요
2018년 11월에 3박 숙박함
답변 제공: AUSTIN NG 님, 2019년 8월 1일
Dear MR. / MS / MRS., 검토해 주셔서 감사합니다. 표준 객실과 디럭스 룸의 차이는 공유되거나 독립적입니다. 표준 객실 요금은 객실 시설의 디럭스 룸보다 저렴하므로 고객이 먼저 필요 사항을 이해하고 올바른 객실 유형을 선택하는 것이 좋습니다. 일부 리셉션 직원은 호텔 리셉션에 도착하면 공용 화장실을 이용하실 수 있습니다. 그러나 프런트 데스크 직원은 고객의 다른 특별한 요구 사항을 이해하고보다 편안한 객실을 마련하기 위해보다 많은 조치를 취할 것입니다. 문의 사항이 있으시면 언제든지 프론트 직원에게 문의하십시오. 귀하의 검토를 위해 다시 한 번 감사드립니다. 각각 제출 된, AUSTIN NG

6/10 - 괜찮아요

Eun Jee

좋아요: 직원 및 서비스
Mehhhh
Kowloon New Hostel was an interesting place to stay. The room was definitely not as large as it looks in the picture, and our 2nd bed was a fold out chair they tried to convince us was ... a bed. We also had to pay extra for a private bathroom, so make sure you realize that. There’s no way we were doing shared bathrooms on floor one. Despite that, the bed was comfortable. More comfortable than it looks for being so thin. The staff was generally pretty nice. Overall, it was a convenient place to stay. Did I love it? No. Would I stay there again? Maybe.
2018년 8월에 5박 숙박함
답변 제공: Austin NG 님, 2018년 9월 11일
Dear MR. /MS. /MRS Eun Jee. Thank you for your review. First of all, I feel sorry for you and apologize to you. The problem of land prices in Hong Kong and the shortage of people and land has always been a difficult problem for the Hong Kong Government. Some sources said that some Hong Kong three-person families only live in a cubicle of about six square meters. They even share the restrooms, kitchens, etc. with others, but the monthly rent has already cost thousands of dollars. Although the Hong Kong rooms are generally "small but small" but "completely". As an economic type hotel we offer, we will also face difficulties. For example, if the guest needs a slightly larger room, it is recommended to inform the front desk in advance or upgrade the room. If you have any enquiries, please feel free to contact the staff. The difference between a standard room and a deluxe room is shared or independent. The standard room rate is cheaper than the deluxe room in the room facilities, so we recommend that guests first understand the needs, then choose the right room type. Some guests may not pay attention when booking. When they arrive at the hotel reception, they will find the shared toilet, but our front desk staff will take more steps to understand other special needs of the guests and arrange a more suitable room. We understand that it is not easy to stand in the guest's position, so the standard room guests are usually upgraded to a deluxe room at a preferential price. Discounts, etc. are not intended to collect guests, but are only symbolic charges, allowing guests to stay more comfortably. Yours most sincerely, Austin NG

6/10 - 괜찮아요

ㅇㅈ 님, 한국

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
위치는 좋지만 노약자는 힘들어요.
위치가 좋아서 관광에는 좋았지만 에어컨으로 담배냄새가 들어와서 밤새 몸이 아팠어요. 시설에 대한 점검이 필요합니다. 직원들은 친절했어요. 사이트에서 이야기한 것과 비용추가가 달랐어요.... 시설과 사이트의 제대로 된 결제 확충 바랍니다.
2017년 9월에 3박 숙박함
답변 제공: SL 님, 2017년 11월 15일
Hello, thank you for your comment. For all the room are non-smoking room, if the smell are not good, please don't hesitate to tell we are happy to fix the problem. We appreciate your satisfaction our service. We are also located prime at the heart of Tsim Sha Tsui MTR Station. We are looking forward to seeing you again.=))

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the place was a mess... it looks like the place was newly constructed... its not clean at all
2018년 11월에 3박 숙박함
답변 제공: AUSTIN NG 님, 2019년 12월 10일
Dear Valued Customers, Mirador Mansion is a historic building in the area, and it is hard to imagine that it was one of the luxury houses in the area decades ago. With the change of history, complex ownership has also become one of the resistance to improvement of this building. However, as one of the owners of the building, we have actively participated in meetings of the corporation and put forward a number of improvement measures. For example, clean up the garbage every morning and night, install monitoring, security patrol and so on. However, it is also because some owners, for some reason or non-cooperation, sometimes become resistance to improving the building environment. Although the building environment can sometimes not be appreciated by some people, room hygiene is an important part of our business. In addition, as the large owners on the 13th floor, no matter the quality of the room, the passage environment, etc., it is more comfortable than other floors. If you want to request a room at the front desk on the 13th floor, please check with the front desk staff. thank you for your consideration, AUSTIN NG

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
差評,共用廁所浴室沒有在顯眼處標示
共用廁所浴室沒有在顯眼處標示
2019년 6월에 2박 숙박함
답변 제공: AUSTIN NG 님, 2019년 8월 1일
尊敬的 MR. /MS. /MRS. , 感謝您的點評。標準房和豪華房其中的分別在於洗手間共用或是獨立。標準房的房費較豪華房便宜在於房間設施上的區分,所以我們建議客人先了解自己需要,才選擇合適房間類型。有的客人可能預訂時沒有注意,當到達酒店前台才發現共用洗手間,但我們前台職員更多做一步,了解客人其他特別需要,並安排更合適房間。我們明白站在客人立場不容易,所以通常以優惠價讓標準房客人升級到豪華房,折扣等等不是故意收取客人,反而只是象徵性收費,讓客人更舒適地入住。如有任何查詢,歡迎向前台人員了解。在此再感謝您的點評。 敬請垂教 , AUSTIN NG

4/10 - 별로예요

Chris 님, Osaka, Japan

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's really hard to figure nd anything good about this place other than its location. I knew the condition would not be all that good and prepared myself for that. But it was still a disappointment.
2019년 4월에 2박 숙박함
답변 제공: AUSTIN NG 님, 2019년 8월 3일
Dear MR. /MS. /MRS. Chris, Thank you for your review. According to the record, we have not received your record at the front desk for any inconvenience about the room. Here, we are very sorry that the internal facilities in the room are inconvenient for you. In fact, there are occasional problems in the room. If the front desk staff receives the request, they will follow up immediately. The reflection of each guest is the driving force for our progress. At the same time, we can remind the store of any problems. We can follow up immediately to avoid misunderstanding. We always welcome guests to make requests to the staff at the front desk or to inform you before check-in. Thank you again for your comments. With the best wishes, AUSTIN NG

2/10 - 너무 별로예요

jenny bee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 3박 숙박함
답변 제공: Austin NG 님, 2019년 8월 3일
尊敬的 MR. /MS. /MRS. , 香港土地寸土寸金,物價更位於世界前列。我們作為接待所的經營者,非常明白這個同等物價(比如換作美金單位)已經是外國許多地方星級酒店的房價。所以到達前台前,我們傳送了電郵等等,讓客人提前作心理準備。另外,我們亦建議客人預訂前,先衡量自身需求,比如房間大小、人數、行李數目等等,避免入住前產生誤會,作一個精明的旅行者。 謹請蒞臨, AUSTIN NG

2/10 - 너무 별로예요

Sze Kai

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A hostel mainly to cheat your money
Extra 100 dollars for a toilet with shower, otherwise going down to the ground floor to have a toilet from 8th floor. Since I couldn’t connect to your customer service, so I called the police to settle the case. It was a breach of contract since my contract showed a room with shower and toilet. The guy was very rude and impolite. He is a mess behaving like a barbarian and illiterate. Don’t book this hostel for their target is to cheat your money. For 100 dollars, he can say you have to go down 8 floors to go to toilet. This guy is so poor,so he would cheat you money. Maybe his salary is too low that he cannot match his basic subsistence level.
2019년 1월에 1박 숙박함
답변 제공: AUSTIN NG 님, 2019년 8월 1일
Dear MR. /MS. /MRS. , Some guests may not be familiar with Hong Kong hotels, and we can understand them. However, such negative information was sent out because of misunderstanding, and misunderstandings were made to other guests. This kind of ethos does damage the personal qualities of the compatriots. I hope that you can make more understandings. Behind the house prices, the Hong Kong people's feelings are more than waiting for the feelings of different generations of guests. Thank you for your review. Kindly regards, AUSTIN NG

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No view and missing phone chargers
The bed was so short that even my smaller girlfriend didn't fit in in length. Also our phone chargers dissapeared on the last day. Contrary to the pictures there was no window to the outside. The location itself was very close to Victoria Harbour and the Kowloon ferry terminal
2018년 12월에 4박 숙박함
답변 제공: AUSTIN NG 님, 2019년 8월 3일
Dear MR. /MS. /MRS. , The new and old rooms are divided into standard rooms and deluxe rooms. Of course, the deluxe room facilities are more up-to-date than the standard rooms, so the price will vary. We advise guests to make reservations depending on their needs and budget, etc., so think about which room type you are suitable for, so as not to misunderstand. With the ever-changing times, we also offer "boutique" rooms, and guests are welcome to refer to the details. If you have any enquiries, please feel free to contact the front desk. With every good, AUSTIN NG

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함
답변 제공: AUSTIN NG 님, 2019년 8월 3일
尊敬的 MR. /MS. /MRS. , 我們建議顧客們如對房間有任何問題,請直接向前台職員查詢或反映,我們會盡最大力度配合其要求。再次為您的不便作出抱歉。 敬希諒鑒, AUSTIN NG

8/10 - 좋아요

Jenol 님, Malaysia

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
My room was upgraded. More spacious , comfortable with a great private bathroom. A pleasant stay for us. Tq.
2018년 11월에 1박 숙박함
답변 제공: AUSTIN NG 님, 2019년 8월 1일
Dear MR. /MS. /MRS. Jenol , First of all, I would like to thank you for your detailed and pertinent comments based on your extensive experience. We believe that your comments will definitely give a clear explanation to many guests who are not familiar with Hong Kong hotels, the environment and so on. Hong Kong is a place where there are fewer people and more land. Although it is a business community, we are also looking for friends like you. Your comments are very real and neutral, but it is indeed the real situation of Hong Kong hotels, so that other guests can make a reminder. We respect your comments and hope that you will come again next time. Yours regardless, AUSTIN NG

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
สภาพในห้องโทรมมาก
สภาพห้องโทรมมาก เก่าเกินในรุป มีกลิ่นอัป ห้องน้ำน่ากลัวมาก รวมๆแล้วสภาพเหมือนห้องผีสิง นี่ไปถึงไม่นอนเลย ย้ายไปหาโรงแรมใหม่ ยอมทิ้งเงิน
2018년 10월에 2박 숙박함
답변 제공: AUSTIN NG 님, 2019년 8월 1일
เรียนคุณนาย. / MS. / MRS. ขอบคุณสำหรับความคิดเห็นของคุณ ตามบันทึกเราไม่ได้รับบันทึกของคุณที่แผนกต้อนรับสำหรับความไม่สะดวกเกี่ยวกับห้อง ที่นี่เราเสียใจมากที่สิ่งอำนวยความสะดวกภายในห้องไม่สะดวกสำหรับคุณ ในความเป็นจริงมีปัญหาในห้องพักเป็นครั้งคราวหากพนักงานต้อนรับได้รับคำขอพวกเขาจะติดตามทันที ภาพสะท้อนของแขกแต่ละคนคือแรงผลักดันสำหรับความก้าวหน้าของเราในเวลาเดียวกันเราสามารถเตือนร้านค้าของปัญหาใด ๆ เราสามารถติดตามได้ทันทีเพื่อหลีกเลี่ยงความเข้าใจผิด เรายินดีต้อนรับแขกทุกท่านเพื่อขอให้พนักงานที่แผนกต้อนรับหรือแจ้งให้คุณทราบก่อนที่จะเช็คอิน ขอบคุณอีกครั้งสำหรับความคิดเห็นของคุณ ด้วยความเคารพ AUSTIN NG

2/10 - 너무 별로예요

TAI HIM

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 3박 숙박함
답변 제공: Austin NG 님, 2019년 8월 3일
尊敬的 MR. /MS. /MRS. TAI HIM, 香港土地寸土寸金,物價更位於世界前列。我們作為接待所的經營者,非常明白這個同等物價(比如換作美金單位)已經是外國許多地方星級酒店的房價。所以到達前台前,我們傳送了電郵等等,讓客人提前作心理準備。另外,我們亦建議客人預訂前,先衡量自身需求,比如房間大小、人數、行李數目等等,避免入住前產生誤會,作一個精明的旅行者。 敬請大安, AUSTIN NG

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
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2018년 6월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
cheap in price....
Small room, staff not friendly, need charge $50 after 00:00, but is cheap in price....
2018년 5월에 1박 숙박함
답변 제공: Elaine 님, 2018년 6월 9일
Hello, thank you for staying with us. We believe that you have done a lot of research before your arrival so that the building's environment did not surprise you. In fact, all the hostels in HK are located in the "run-down" buildings because of the expensive property price. However, we are located in the heart of everything where all the tourist's spots are within walking distance and subway is just a min away. Our office hours from 9 am - 11 pm, if the guest will arrive late, please inform us before the arrival. Just a kind reminder for all guests that, please come directly to our reception for check in first: Flat C2, Floor 13, Mirador Mansion. You will have to pay a deposit of HKD500 (refundable upon check out).

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
ใกล้สถานีรถไฟฟ้า เดินทางสะดวก ห้องพักสะอาดพอใช้ แอร์ค่อนข้างร้อน ไม่สามารถปรับอุณหภูมิได้
2018년 5월에 2박 숙박함
답변 제공: Elaine 님, 2018년 6월 9일
Hello, thank you for staying with us. We are one of the environment-friendly guesthouses, we suggest guest prepare personal toiletries, if guest forgot to bring, no worry to ask for it at the front desk. During the stay, if the guest is not satisfied with the stay, please don't hesitate to ask for help and we are happy to solve your problem all the time. Our aim provides simply, cheap, comfortable and safe accommodation at the prime location. Hope to serve you in the near future =)

6/10 - 괜찮아요

Chen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
住的大樓很可怕,雖然交通很方便且便宜,但是尋找客房及櫃檯不方便,房間隔音效果不好,房間內無電話,需要自己到櫃檯尋找房務人員,但是如果不介意樓層像電影裡的舊式大樓且有伴一起住,其實以小資族群,這間住宿其實還可以。 浴室房間會滲水,房務第二天回到房間收垃圾,不知道的會覺得很可怕 房卡押金頗高,但是會全額退回
2018년 3월에 2박 숙박함
답변 제공: Elaine 님, 2018년 4월 7일
房間小其實這個在香港是一個普遍的問題, 香港就很小, 即使是很貴的豪華酒店也是不能和其他亞洲地區比, 更別說像我們這樣的家庭旅館,香港的地貴,房子貴,寸土寸金,我們這裡自己家都很小, 我們也羨慕其他亞洲地區房子又大又便宜。我們雖然是家庭旅館,但我們有好多個房間, 也有不同的類型, 這個可以從訂房時來選擇大一些的家庭房, 可是我們的價格卻不高,這也是好多人選擇我們的原因。希望下次光臨。

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The size of the room is super tiny I know it's cheap but I could find the hotel with this cheap price but a little bit bigger and better bathroom last year. Hot water didn't work for 3 days and I had to went to the staff several times to tell them but nothing was fixed I had to shower in cold water for 1 night and the next morning it happened again and again (but at night it worked)
2018년 1월에 4박 숙박함
답변 제공: Elaine 님, 2018년 4월 7일
Hello, thank you for your review. We are apology for the shower problem. For the hot shower have limited time, every day from 7 am - 12nn and 7 pm - 12 am. If guest need takes the hot shower out of the service providing time, please don't h hesitate to us if you have any needs. We are happy to help =) See you again in the future =)

4/10 - 별로예요

Ana

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not the same as the pictures. They also did not say that own bathroom actually costs extra!
2017년 12월에 1박 숙박함

2/10 - 너무 별로예요

HOTBOYZ 님, Bangkok

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
ห้องโดยรวมแย่กว่าที่คิด
ไปเช็คอินอีกชั้นของโรงแรม ลิฟท์เก่าและรอนานมาก พอไปถึง พนง.บอกว่าให้ถ้าพักคนเดียวจะอัพเกรดห้องให้ ใหญ่กว่าปกติ พอลงไปตกใจมาก ห้องยังปรับปรุงอยู่ด้วยซ้ำ ข้างนอกยังมีอุปกรณ์กำลังต่อเติมอยู่เลย อุปกรณ์อาบน้ำไม่มีอะไรให้เลยแม้กระทั่งผ้าเช็ดตัว ซึ่งผ้าเช็ดตัวพอไปถามเค้าท์เตอร์บอกว่า 10HKD แต่ไม่อยากให้ซื้อให้ไปซื้อซุปเปอร์ข้างล่างราคาเท่ากัน พอลงไปเค้าบอกว่าไม่มี ราคาต่ำสุดคือ 59HKD พอตื่นเช้าจะเช็คเอ้าท์ต้องเช็คเอ้าท์ 9-12 น. เท่านั้น ผมจะเช็คเอ้าท์ 8 โมงก็ต้องเช็คเอ้าท์ตั้งแต่คืนก่อนที่จะเช็คเอ้าท์ ต้องเอากุญแจคืนเลย ลำบากและอันตรายมาก ไม่แนะนำให้พักที่นี่อีก มีดีแค่ พนง.ให้ความช่วยเหลือดี นอกนั้นแย่มากครับ
2018년 1월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
酒店不是每個房間都有洗手間
下次一定不會再去,房間裡有異味
2017년 11월에 1박 숙박함
답변 제공: SL 님, 2017년 11월 24일
你好,不知你在住宿期間與上了什麼問題。如客人訂的是經濟房型,衛浴都是共用的。雖然是家庭旅館,但我們有好多個房間, 也有不同的類型,如你需要大一點有窗, 空氣比較流通的。 您在住的時候可以和我們溝通, 我們也都會盡量根據住房的情況來安排適合您的房間,當然我們的設施是沒法和豪華酒店的比, 但我們也虛心接受客人提出的建議,我們希望在住宿期間能夠馬上解決,讓客人在香港沒有遺憾。

2/10 - 너무 별로예요

Max 님, 日本

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
free wifi とエアコン
check in 当日、wifiがつながらなくて、困った。二日あたりから、エアコンが、効かなくなって、本当に夜眠れなかった。香港全体の電力不足が原因ではないかと思う。安いホテルから、電力が行きととらなくなるのてはないかと、推測する。
2017년 10월에 3박 숙박함
답변 제공: Elaine 님, 2017년 11월 15일
Hello, we are apology about this happen to you. The electricity in Hong Kong is 220v is a difference with Japan if guest using the plug in Japan maybe will have this happen because of the voltage are the difference. During the stay, if there have any problem, please don't hesitate to tell us and we are happy to assist you

8/10 - 좋아요

Ginx 님, Thailand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok, clean staff very nice. This building mirador convenience to mtr and shopping i think and i'll come back again
2017년 9월에 3박 숙박함

4/10 - 별로예요

ไม่บอกหรอก 님, bkk

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
เปิดประสบการณ์ใหม่
- location ดีมาก หาง่ายใกล้ MTR แต่สภาพตึกทางเข้าจนถึงลิฟท์หน้ากลัว แขกเยอะ เขาจะมองเราจนเรากลัวไปเอง ลิฟท์เล็กและช้ามาก ดูไม่ปลอดภัยเลย ทางเข้าค่อนข้างสกปรก มีคนตากผ้าเต็มไปหมด ถ้าไฟไหม้คงหนีไม่ทัน - เปิดเข้าห้องยากมาก กุญแจเปิดประตูไม่ได้สักที - ในห้องสะอาดดี แต่ห้องน้ำแคบมากและไม่มีประตู เวลาอาบน้ำอีกคนต้องคลุมโปง หรือออกไปอยู่นอกห้อง - พนักงานช่วยเหลือดี ตอนวันแรกหลงทาง จำทางกลับที่พักไม่ได้ โทรหาพนักงาน เขาอาสาเดินไปส่ง แต่สรุปหาเจอเองซะก่อนจึงไม่ได้ใช้บริการ - เคาน์เตอร์เช็คอินเปิดสายมาก 9.00 น. - น้ำร้อนในห้องชอบร้อนขึ้นมาเองเวลาอาบน้ำ - แอร์เย็นดี
2017년 6월에 3박 숙박함
답변 제공: Elaine 님, 2017년 7월 29일
Hello, thank you for your comment. We located at the prime located, the hostel of Hong Kong is located inside the old style building and the guest room is separate some small room inside an apartment. So the room will not very big and only few room with Window. Our aims is offering affordable accommodation in a prime located for the budget traveler. Our office hours every day from 9 AM - 1 AM. If you have any need, please don't hesitate to ask for help. Wish Can see you again

8/10 - 좋아요

Ping Chung Harry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2017년 5월에 5박 숙박함
답변 제공: SL 님, 2017년 6월 27일
Dear Ping Chung Harry, thank for very much of your nice comment. We are in Hong Kong's most prosperous place Tsim Sha Tsui, where traffic is convenient for buses (airports, sightseeing), rentals, ferry, subway, there are many attractions, there are many places to eat, and we have a very good team, passionate guests, professional So that guests are very comfortable with us here. Our reception located at flat C2, 13/F, check -in, please go directly to the reception first. Wish to see you again.

6/10 - 괜찮아요

nuyui 님, bangkok

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
ใกล้ mtr
ตึก ภายนอก น่ากลัวเดินหาห้องพักนานเพราะหลง จะงง กับลิฟต์ เวลาขึ้น เเต่ ตามทางเดินห้องพักมีไฟตลอด ใครไปหลายคนคงไม่น่ากลัว มีพวก ต่างชาติผิวดำเยอะมาก หน้าตึก ถ้าตอนดึกๆ เเล้ว ถ้า หลังเที่ยงคืน ถ้าเป็น ผญ จะลงไปเซเว่น ควรหาเพื่อนไปด้วย เพราะต่างชาติ ผิวดำเยอะ กินเหล้าเบียร์ ตามทาง หน้าเซเว่น เค้าจะมองเราเป็น พวกผญ ง่ายๆ เข้ามาคุย ถามตลอด เเต่ดีที่ตัวเองไปกับเเฟนเลยไม่กลัว ถึงจะมีเข้ามาชวนคุย ก็ไม่กลัว การเเต่งตัวสำคัญมาก ถ้าล่อเเหลมเกินไป ก่อจะถูกมองเป็น ผญ อย่างว่า
답변 제공: Liz 님, 2017년 5월 12일
สวัสดี Nuyul, ขอบคุณสำหรับความคิดเห็นของคุณในตอนกลางคืนหลายชนิดที่แตกต่างกันของคนจะอยู่ใน 7-11 ที่จะซื้อสิ่งนี้เป็นพฤติกรรมทั่วไปเพื่อให้ไม่เพียง แต่คนที่แต่งตัวประหลาดสีดำและพวกเขาจะไม่ได้ไปทำอะไรกับคุณฮ่องกงเป็นอย่างมาก เมืองปลอดภัยดังนั้นคุณไม่จำเป็นต้องกลัวของพวกเขาหรือในฮ่องกง 7-11 มีอยู่ทั่วไปคุณอาจเลือกอีก 7-11;) เราหวังว่าจะได้พบคุณอีกครั้ง ความนับถือ, Liz

6/10 - 괜찮아요

Oliver 님, Bath, UK

좋아요: 청결 상태, 직원 및 서비스
Good budget option
We booked this place very much as somewhere to crash and leave our bags during our first weekend in HK as we knew we'd be out late. Our room ended up being in Chungkung Mansions rather than Mirador Mansions as advertised - this is not uncommon with HK guesthouses. While walking up through Chungkung Mansions is always quite an experience, once you actually get to the New Kowloon Hostel bit everything was clean, quiet and fine. We were upgraded to an "ensuite", possibly the world's smallest ensuite but a nice touch all the same! This is one of the cheapest rooms we saw advertised in Hong Kong and it was definitely good value for money.
답변 제공: Liz 님, 2017년 5월 12일
Hello Oliver, Thank you for your comment and thank you for liking our service, location and clean ;), I think you had a very great experience for living in hostel in hong kong, normally hong kong's hostel is like that, located in old buildings and many people over the building, sometimes we will do some free upgrade for guests, but this is subject to availability.We hope to see you again ;) Regards, Liz

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
裡面冷氣壞了,廁所有蟑螂。有電視機沒辦法看,沒提供毛巾、牙刷、牙膏,房間沒對外窗。被子上面有其他住宿過的人味道,以後絕對不會再去住。
답변 제공: LIZ 님, 2017년 5월 5일
你好, 我們是一向響應環保及有些客人會對洗衣粉過敏,所以一直都建議客人攜帶自己需要的用品,但是客人需要的話是可以向前台要求的,我們也會盡量安排的,另外我記得你是住在1001號房的之前,請問你發現這些問題的時候是否通知我們前台呢?因為如果冷氣及電視壞了等等問題,我們是很樂意為客人換房間的,但要注意的是,你訂的房型是沒有窗的,因為訂房時,我們已經備注了那些房間是有窗或是沒窗,另外有窗及無窗的價格是有一定的分別的,我們很抱歉令你入住的時候感到不滿意,在此我們也想向將來的客人建議一下,如果發生問題,請即時跟我們前台聯絡,我們是很樂意去幫助客人的,而不要退房後才作出投訴,因為我們會十分樂意去解決任何問題的,謝謝 LIZ

2/10 - 너무 별로예요

JACK 님, JAPAN AICHI

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
ホステル評価
歯ブラシもタオルも石鹸もシャンプーも無いので厳しい。エレベーターも人が多いわりに来ないので待ち時間も多い。チェックアウトが9:00以降でないとできないのも辛い。チェックインにもカウンターがひとつしかないので待たされた。
답변 제공: Liz 님, 2017년 5월 1일
Hello Jack, Thank you for your comment.We are sorry about that on Saturday, the odd number lift is out of order, so guest can use the even number lift or in the middle of 4 lifts for all floors as well, because during this period is holidays in hong kong, so they will repair on Tuesday and we do provide the 2 in 1 shampoo and shower gel in toilet, maybe you miss that, and for saving the earth ,we do not provide toothbrush and towels as well, so little warm remind for future guest, please bring your own toothbrush and towels or you may buy at Japan's home which is next to our building.Thank you so much and hope to see you soon. Regards, Liz

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
房門不能鎖
房門不能鎖 與其他旅客同寢 1.the room door cannot be locked. 2.you may have share a living room with other people without noticing.
답변 제공: LIZ 님, 2017년 4월 10일
你好客人, 謝謝你的評價啊,不好意思我們不知道你住在那個房間,請問你門鎖不行,有沒有立即通知我們前台服務員呢?因為我們好樂意為你換房間或是請維修人員去幫你的啊,我們也想知道更多詳情關於那個房間,你的建議是我們要進步的地方,如果你有時間可以電郵給我們啊,謝謝你,希望下次再來啊. LIZ

8/10 - 좋아요

Millie Jane

좋아요: 청결 상태, 직원 및 서비스
Awesome
Staff were very helpful. Will come back to this place. Close to a lot of nice areas in HK. Thanks for a wonderful stay.
답변 제공: SL 님, 2017년 4월 8일
Hello Jane, Thank you for your comment, we are happy that, you had a wonderful stay in out hostel and will come back in the future.Your comment make us become better and better, hope to see you soon ;) Regards, Liz

4/10 - 별로예요

さすらいのライオン 님, 東京

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
買い物jと食事には便利
建物を探すのに苦労しました。でも、現地の人に聞けばすぐに教えてくれます。エレベーターは、停止階が異なりますので注意が必要です。13階のエレベーター脇の部屋が、フロントです。とても丁寧です。16階の部屋に泊まりましたが、セキュリティは申し分ないと思います。部屋の中は、年数が経っているので、あまり多くは期待できません。エアコンの音が気になります。バスルームは、換気がないので、いつも濡れている状態です。何を求めるかによりますが、寝れればいいという方には、申し分ないと思います。
답변 제공: Liz 님, 2017년 3월 21일
Hello Guest, Thank you for your comment.We provided the correct address and reception in the website and you may contact us by phone next time, then we can easily to tell you how to come to our hostel. Hostels are located in old buildings so lift will separate to an odd number and even number and all of our rooms, there will have the main door with security tool to get in and room key for the room also.Hong Kong is very humanity always because we are in the humid area so you will feel wet all the time. Sorry about that , you feel not enough clean and quiet of our air-con, we will keep on eye with our housekeep staffs and do some maintain of air-con as well. Regards, Liz

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Facilities issue
Your Receptionist was very friendly and helpful. The lift might be troublesome that are not going up from 8th floor. U need climb stairs for inquiry front desk. suggest to build one PABX for each floor. second, The toilet doesnt have sliding door...and it broken. Suggest to repair it for convinient. I hope would stay again.and with little improvement

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
何もかも最悪でした
まず、どこにあるのか分かりづらい。 探すのに時間がかかります。 建物は古くてびっくり。ただし内装はキレイだったけど室内は暗くて、布団がキレイなのか怪しい。朝起きたら体にはデキモノができたから恐らく布団のせい。 お風呂に入ろうと思ったら水が流れなくて、足元に溜まるいっぽう。ゴミがプカプカ足元に浮かび、足が洗えない。そして、蛇口が外れる。

4/10 - 별로예요

Swee Hong

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Photos posted not tallied with the ones I booked. No towels given and the TV was down, no phone connection to reception. TV down on one of my rooms, my Son went over to inform them and was told that would be there to fix the problem . It wasn't fixed at all even at the point of check out. However, having said that , for that kind of price, that type of room condition is expected just that , it shouldn't deceive the consumer by posting that kind of photos of the rooms.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
立地条件最高。コスパ良しなホテル
複数のホテルが入っているマンションの一角です。総合受付があり、ほとんどのホテルがそこで受付をしました。難点は受付の人がたまに居ないこと。私はタイミングがよかったのか、スムーズにチェックインできました。しかし他の日には何人もチェックインのために待っていたのを見かけたので、注意が必要です。立地条件は最高です。ホテルを出れば目の前に駅、向かいにスタバがあります。食べるところやショッピング、移動には最適な立地条件です。 アメニティ等は期待しない方がいいです。あるのは体を洗う石鹸のみです。歯ブラシ、シャンプー、タオル等が無いので必要なものは周辺の薬局やコンビニで購入した方がいいでしょう。 色々気になるところはありますが、私は寝に帰るだけでしたので十分だと思いました。 総合的にはコスパ良しだと思います。

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best to avoid despite being cheap
After reading all the negative reviews about how Chungkung Mansion hotel guests had to wait very long before they could board the next lift, I avoided and booked for a room at nearby Mirador Mansion. To my surprise, when i requested to hold my luggage for a little while more after the check-out time, one of the receptionist said that since I would be staying for 4 consecutive nights, she would ‘upgrade’ my room so as to get the free luggage holding. Thinking it was a good deal, i agreed. To my horror, the room was so called upgraded to their subsidiary room at ChungKung Mansion. Room condition was bad. Aircon that stink and were noisy. The whole room smelt of dirt. The ventilation fan did not help much. The bed didn’t look like it was cleaned. Best of all, TV WAS NOT WORKING!. Thinking it would be a hassle to change again (you got to walk back to Mirador Mansion and wait for the lift for another half hour, i gave up and stayed on.  Room service for making up the room was terrible too. I think out of the 4 nights, they only cleaned up my room once. And by clearing, they only cleared the bins. thats all. Bed same, grime same.  Lastly. check in/out queue was terribly long and I couldnt quite understand their accent. Best to avoid despite being cheap.

8/10 - 좋아요

liew

좋아요: 직원 및 서비스
สะดวก สบาย ปลอดภัย
ตัดสินใจอยุ่นานกว่าจะจอง เพราะอ่านกระทู้เยอะว่า hostel จะค่อนข้างน่ากลัว อันตราย แต่ไปถึงไม่น่ากลัวเลยเลยค่ะ เจ้าหน้าที่ตอนรับดีมาก
ห้องน้ำ

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Ming Ying 님, Taiwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The good VALUE in Hong Kong
Staff was very helpful & nice, The price was good VALUE in this AREA. Room is small but clean. I will stay here again !
답변 제공: General Manager 님, 2016년 9월 20일
Thank you for your comment^^ Yes this is our aim to provide affordable accommodation in prime location with decent room. Hope to see you again soon!!

6/10 - 괜찮아요

Marcy 님, Japan

좋아요: 직원 및 서비스
별로예요: 청결 상태
もう少し清潔感があると良いです
チェックイン時にデポジットがあるのが面倒だった。 部屋はタオルが無く、ホコリがあった。 エアコンは問題なく動作し、シャワーのお湯がしっかり出たのは良かった。

6/10 - 괜찮아요

Jason

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
still good location.. ok la.
ok la. very small room but with toilet
답변 제공: General Manager 님, 2016년 9월 20일
Hello~ Thank you for your time to comment. Yes we are sorry that the room is small, this is kind of a Hong Kong Style as you may know the land and property price is HK is famous for expensive. If you want to stay in center of HK, apart from those 4-5 stars hotels, will be hostels which located in the old building. Anyway, wish you have a good time in HK :)

2/10 - 너무 별로예요

Jack 님, Y

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
立地条件は良いホテル
タオルが無いのにビックリしました! 初日には、お湯も出ませんでした… 窓ガラス、鏡が、とても汚いです~

6/10 - 괜찮아요

Jason

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
still ok.
the stay was ok but the room in hong kong is really small.
답변 제공: General Manager 님, 2016년 9월 20일
Thank you for your comment. Yes hostel rooms in HK are small and located in old building, it's like low star hotel rooms in Tokyo or Paris. But we aim at providing affordable accommodation in excellent location with decent rooms for budget travelers. Hope it's suitable for you.

2/10 - 너무 별로예요

Mac 님, JAPAN

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
開口部が広い
エアコンが調子悪いし、テレビは映らないし、窓はないし、独房のような部屋だった。スタッフは対応がよかったが、サービス時間が短くて、朝早いフライトのチエックアウトをどうするか、スタッフと話し合った。また、チェックインの場所と方法がわからなくて、非常に困った。
답변 제공: li 님, 2016년 8월 29일
コメントありがとうございました。部屋は満足していない持っていたとして、あなたは常にフロントに来ることができると我々はあなたが解決する手助けしようとするでしょう。当社の営業時間は、それが朝の便であれば、以前9:00よりチェックアウトする必要があり、午前9時から13時までであり、我々は事前のイブニングレセプション手続きに1日の来ることができる、我々はあなたがドアを開けるのに役立ちます、あなたは部屋で休むし続けることができます明日を残します。申し訳ありませんが、おそらく言葉の壁のために、それはあなたが問題を解決する助けにはならなかった、私たちは、ゲストは、Googleが翻訳し、疑問を解消するために、私たちとの通信に使用することができますことをお勧めします。