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호텔 세르스 리볼리 람블라 여행 후기

4 out of 5
호텔 세르스 리볼리 람블라
La Rambla 128, Barcelona

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 473개" "
평점 8 - 좋아요. 1001개 이용 후기 중 316개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 122개" "
평점 4 - 별로예요. 1001개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 42개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Injin

단체 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Javier Guillén 님, 2024년 1월 9일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona and thank you for rating usWe hope to welcome you back soon.Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

6/10 - 괜찮아요

JUNGHEE

좋아요: 청결 상태
별로예요: 직원 및 서비스
2020년 1월에 2박 숙박함

10/10 - 훌륭해요

Soyeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: Alexandra, Guest Relations Department 님, 2019년 10월 15일
Thank you very much for rating your stay in the Hotel SERHS Rivoli Rambla with a 10 out of 10, Soyeon! We are glad to know that you enjoyed a perfect stay with us. Hoping to welcome you back soon again in Barcelona. Best regards,

8/10 - 좋아요

Heewon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: Alexandra, Guest Relations Department 님, 2019년 9월 23일
Thank you, Heewon!

10/10 - 훌륭해요

Grace 님, Seoul.korea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
정말 조용하고. 잠이 잘 오는 숙소였어요 엘리 베이터가 작은게 조금 아쉽지만 전체적으로 만족했어요
2019년 8월에 3박 숙박함
답변 제공: Alexandra, Guest Relations Department 님, 2019년 9월 5일
Thank you, Grace!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
위치와 방크기 만족함
위치는 돌아다니기 매우 좋은 곳이고 방이 매우 크고 구조가 좋아요! 돈을 더 주고 테라스 있는 방으로 했더니 밖에 다 보여요. 퉤롸수 피료업숴 암뫅컷텐 업시 시폰컷텐만 저뤄케 이쒀서 새벾에 촹문안닫운거쳐렴 ㄱㅐ쉬끄려워!! 아취메 핻빋도 염쳥들어와숴 자믈잘슈가업셔!!! 샤wer수압 겹냐약캐 답다배디져요 새면대 물도 얀내려갸 양취하묜 취약거퓸 안내려갸 물 쓰리타임 채워셔 내려뵤냐야해 어휴 췸대이뷸 안잠겨이쒀셔 매트뤼수 미테서 꺼내묜 이뷸숌, 이뷸커벼 다 따로노라 이련겨 쳠뵴 이돈쥬교 무글마난 사성급졀대아뉨!!!
2019년 5월에 4박 숙박함
답변 제공: Kilian Grau 님, 2019년 6월 25일
Dear Guest, Thanks for the review. The Reception team is trained to comply and deliver the best service to Le Club members. I am quite surprised to learn somehow you were disappointed and I will appreciate if you could contact me providing more details about your experience. Kind Regards

10/10 - 훌륭해요

Can

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2024년 4월에 2박 숙박함

8/10 - 좋아요

Tyler

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower didn’t drain well and would have LOVED blackout curtains (adjacent buildings had light shining through in our room and with the jet lag made it very hard to sleep..)
2024년 4월에 4박 숙박함
답변 제공: Carmen Lopez 님, 2024년 4월 22일
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment.For us it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We are sorry that we did not meet your expectations, our goal has always been to give our customers the best experience.We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service.Warm greetings,Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Jordan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location with stunning views, although a bit noisy due to city hustle. Expected in the heart of Barcelona. Overall, loved the experience and would stay again.
2024년 4월에 4박 숙박함
답변 제공: Carmen Lopez 님, 2024년 4월 22일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Carmen LopezGuest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved the location for the ability to step outside the door and be right on La Ramblas. Easy access to the Gothic Quarter, good shopping and transport options- The hop on/off bus and the airport link bus. We also loved our view of La Ramblas and the rooftop bar was good. The staff were welcoming and always helpful. However, you do need to weigh up whether you can cope with the inevitable noise at night. We were woken early by workers in the street below. Despite this, we would still choose to stay here again.
2024년 4월에 2박 숙박함
답변 제공: Mariona Grañó 님, 2024년 4월 17일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you enjoyed our location and you had a great stay in Barcelona.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

6/10 - 괜찮아요

Olinda

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The only night I spend in this hotel was horrible. I couldn't sleep as around 1:00 am there was a leak in the balcony door of my room that wet the floor and my luggage. Not to talk about the personnel. I called for someone to help and the men opened the balcony door and went to get something to dry the floor and left it open, it was cold at this time. He took his sweet time to get back. The glass balcony door was hard to close I couldn't close it. As I mentioned before, it have been my worst night in Barcelona.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Rachel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well located hotel. Everything worked and was easy. Given location room was very quiet. Nice rooftop terrace bar
2024년 4월에 4박 숙박함
답변 제공: Juan Ramadu 님, 2024년 4월 8일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay.
2024년 3월에 3박 숙박함
답변 제공: Carmen Lopez 님, 2024년 4월 8일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Zhanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location , helpful and friendly staff, will come back again!
2024년 3월에 7박 숙박함
답변 제공: Carmen Lopez 님, 2024년 4월 6일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us and you really enjoyed all our services. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Habitación amplia. Limpia. Moderna. Muy amables
2024년 3월에 2박 숙박함
답변 제공: Carmen Lopez 님, 2024년 4월 5일
Apreciado clienteEn primer lugar, muchas gracias por haber escogido el Hotel Serhs Rivoli Rambla para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros. Sus palabras son una auténtica fuente de motivación para nuestro equipo. Gracias una vez más por su visita y esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Jordan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkable, clean, serene, best breakfast
2024년 3월에 6박 숙박함
답변 제공: Carmen Lopez 님, 2024년 4월 5일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

8/10 - 좋아요

Arjun

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great option for a stay! Wouldn't think twice before booking it again
2024년 3월에 5박 숙박함
답변 제공: Carmen Lopez 님, 2024년 4월 1일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Firas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 3박 숙박함
답변 제공: Carmen Lopez 님, 2024년 4월 1일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Russ 님, Fremont

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Visited on 23/3/2024 to 26/3/2024. Hotel is on Las Ramblas so there is street noise so recommend ear plugs or request a room away from the street. Having a balcony was great for people watching. Elsa and Javier were very helpful upon check-in. Walkable to everything, shopping, food, and transportation is close if you want to venture out to other neighborhoods. Would definitely stay here again.
2024년 3월에 3박 숙박함
답변 제공: Mariona Grañó 님, 2024년 3월 31일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you enjoyed our location and you liked your room with the balcony. It is lovely to hear that our staff was helpful during your stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Lucile

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon hotel , le personnel est sympathique, aimable et serviable. Cet un établissement que je conseil, de plus il est très bien situé. Le buffet au petit déjeuner est vraiment très copieux. Tout est parfait!
2024년 3월에 2박 숙박함
답변 제공: Mariona Grañó 님, 2024년 3월 31일
Cher client,Tout d'abord, merci beaucoup d'avoir choisi l'Hôtel Serhs Rivoli Rambla pour votre séjour à Barcelone. C'est un réel plaisir de lire que vous avez passé un excellent séjour parmi nous. Nous sommes heureux que vous ayez apprécié la situation de l'hôtel et le petit déjeuner. Nous sommes ravis d'apprendre que le personnel a été aimable et serviable pendant votre séjour.Merci encore une fois pour votre visite et nous espérons vous accueillir à nouveau bientôt.Très cordialement,Guest relations Hôtel Serhs Rivoli Rambla

6/10 - 괜찮아요

Siddhartha

연인과의 여행
별로예요: 직원 및 서비스
Hotel located in main tourist area, good location. We stayed for 4 nights in Ramblas facing balcony room on second floor. Wry noisy area in night and early morning due to street cleaning and service trucks. Very difficult to sleep in Ramblas facing second floor room due to noise. Non cooperative reception staff, had to sleep with ear plugs and you-tube white noise. Other issue with hotel is one constant temperature for all rooms. Stayed in late Mr h 2024, room was like sauna as temp was set at 25. Cannot open window due to street noise, and with no temp control option, it is major problem one advice, do not stay on 2nd floor facing Ramblas, and think carefully about your tolerance for room temp.
2024년 3월에 4박 숙박함
답변 제공: Carmen Lopez 님, 2024년 4월 1일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

2/10 - 너무 별로예요

Guillermo

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This is one of the noisiest hotel I have ever been. The first room in front of the Ramblas had all the noise of the street. Then we were moved to one interior room where water flowing and running motors were our company the whole night. Very bad experience.

2/10 - 너무 별로예요

Priscilla 님, Fresh Meadows

2024년 3월에 1박 숙박함
답변 제공: Juan Ramadu 님, 2024년 4월 8일
Thank you very much for your rating

10/10 - 훌륭해요

Evelyn

연인과의 여행
2024년 3월에 1박 숙박함
답변 제공: Juan Ramadu 님, 2024년 3월 18일
Dear Guest.Thank you for your rating

8/10 - 좋아요

Melike

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lage war super. Hotelpersonal freundlich und zuvorkommend. Insgesamt eine gute Wahl für uns gewesen :)
2024년 2월에 3박 숙박함
답변 제공: Mariona Grañó 님, 2024년 3월 17일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you really enjoyed our location and the staff were helpful.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Mariona Grañó 님, 2024년 3월 16일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

6/10 - 괜찮아요

louise 님, Humlebaek

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Juan Ramadu 님, 2024년 3월 18일
Dear Guest. Thank you for your rating

10/10 - 훌륭해요

Jichen

가족 여행
좋아요: 편의 시설/서비스
Friendly staff, convenient location, excellent breakfast…….
2024년 3월에 3박 숙박함
답변 제공: Mariona Grañó 님, 2024년 3월 11일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you enjoyed our breakfast and you liked the location. It's nice to hear that our staff was friendly and helpful.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Zara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, clean, and amazing location
2024년 2월에 3박 숙박함
답변 제공: Mariona Grañó 님, 2024년 3월 9일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that our staff was helpful and that our location helped you enjoying your stay in Barcelona.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Martin

2024년 2월에 6박 숙박함
답변 제공: Mariona Grañó 님, 2024년 3월 27일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful neighborhood and great location! Friendly staff and nice rooms! Delicious breakfast!!
2024년 2월에 1박 숙박함
답변 제공: Juan Ramadu 님, 2024년 3월 7일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, friendly staff, clean room, and right on the Ramblas. Metro station just up the road so easy to get around Barcelona.
2023년 12월에 3박 숙박함
답변 제공: Javier Guillén 님, 2024년 2월 28일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

8/10 - 좋아요

masaru 님, INZAI CITY

좋아요: 직원 및 서비스
Good
2024년 2월에 2박 숙박함
답변 제공: Javier Guillén 님, 2024년 2월 28일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla and for rating us.Thank you once again for your visit and we hope to welcome you back soon.Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

8/10 - 좋아요

Zain

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient city centre location 👍
2024년 2월에 2박 숙박함
답변 제공: Javier Guillén 님, 2024년 2월 28일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. We are glad to hear that you liked our locationThank you once again for your visit and we hope to welcome you back soon.Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Dominic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Carmen Lopez 님, 2024년 2월 21일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. We hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

8/10 - 좋아요

faissal

연인과의 여행
좋아요: 편의 시설/서비스
Bien
답변 제공: Carmen Lopez 님, 2024년 2월 16일
Apreciado clienteEn primer lugar, muchas gracias por haber escogido el Hotel Serhs Rivoli Rambla para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros. Gracias una vez más por su visita y esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Guest relations Hotel Serhs Rivoli Rambla

8/10 - 좋아요

Jing Xian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very nice, the hotel is quite clean, and the location couldn't be better if your tour purpose is to explore history and culture. The only issue that bothered me was the noises in my room, located on the first floor (R floor). The noises seemed to be of low frequency, occurring between 5:00 am and 11:00 pm, in 5-minute intervals, and each time lasting about half a minute. I'm not sure where the noises were coming from; it seems they were from some mechanical devices.
2024년 1월에 7박 숙박함
답변 제공: Alba Viada 님, 2024년 2월 2일
Dear Guest,Firstly, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad to know that you liked our kind staff, our housekeeping service and our central location. We take note of any inconvinience you may had at our hotel during your stay. Regarding your issue with the noises in your room, it was the subway. It works from 5:00 am until 11:00 pm.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Jürg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr gut
2024년 1월에 3박 숙박함
답변 제공: Eric Pons 님, 2024년 1월 30일
Dear Jürg,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

4/10 - 별로예요

Erkan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
Check in process was pretty annoying , receptionist ( Juan ) pretty rude and annoying that keep asking questions which is not his business. He needs some guest service training, he was so unprofessional. My room has that heavy smell from toilet which was so annoying and uncomfortable, I need to keep my balcony door open the whole night and it was cold at night. I don’t recommend this hotel.
2024년 1월에 1박 숙박함
답변 제공: Juan Ramadu 님, 2024년 1월 27일
Dear guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this review.It is very important for us to know the opinion of all our customers because it allows us to congratulate our teams when we receive good comments, and also helps us to correct and improve our mistakes when the comments are not positive. We are sorry we did not meet your expectations, our goal has always been to give our customers the best experience.In reference to the question we asked you during check-in, it was concerning the tourist tax, as our establishment is obliged by law to have knowledge about how many people will be staying in each room, as it is a municipal tax, and also for security purposes, all guests must be registered. However, we regret that the question in question was not expressed correctly.We hope to welcome you back in the future and that you will give us the opportunity to show you how we can improve our service.Best regards,Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Christos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Eric Pons 님, 2024년 1월 30일
Dear Mr. Christos,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Michelle

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pretty rooms. Rooftop terrace was very nice. Would recommend. No ac
2024년 1월에 3박 숙박함
답변 제공: Mariona Grañó 님, 2024년 1월 25일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you liked the hotel and you enjoyed your stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Mario R

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 6박 숙박함
답변 제공: Mariona Grañó 님, 2024년 1월 24일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, very nice hotel - walkable distance to all the sights
2024년 1월에 3박 숙박함
답변 제공: Mariona Grañó 님, 2024년 1월 24일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you liked the location.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The location on La Rambla was perfect and the hotel staff was amazing! The breakfast had a huge selection of breads, cheeses and meats with fresh fruit and other selections. Highly recommended
2024년 1월에 7박 숙박함
답변 제공: Mariona Grañó 님, 2024년 1월 31일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you liked that much our location and our breakfast.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Tsukasa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Eric Pons 님, 2024년 1월 20일
Dear Tsukasa,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us.Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Pedro Henrique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Maravilhoso
O hotel fica muito bem localizado, a estrutura é nova, eu ficaria la novamente!
2024년 1월에 3박 숙박함
답변 제공: Eric Pons 님, 2024년 1월 20일
Dear Mr. Pedro,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. Your words are a real source of motivation for all of us. Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

HP

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is excellent. Our room is not facing Lambla street, so it is quiet. The buffet breakfast was outstanding and the staff at the restaurant were very attentive and friendly. When we checked in, the young gentleman was very helpful. We really appreciated his hospitality.
2024년 1월에 5박 숙박함
답변 제공: Eric Pons 님, 2024년 1월 20일
Dear Huey,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. We are very grateful to know that you considered our facilities and treatment received from our staff excellent. Your words are a real source of motivation for all of us. Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

6/10 - 괜찮아요

Shyang-Jiun

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Air conditioning should be available year round as room can be quite stuffy and stagnant.
2024년 1월에 2박 숙박함
답변 제공: Eric Pons 님, 2024년 1월 20일
Dear Shyang-Jiun,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. For us it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We take note of your suggestion regarding air conditioning.Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

Adrian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean, great location and the staff were very friendly. I have to give a special mention to Jordi Rodriguez who was a stand-in bar tender in the roof top bar during our stay. He was extremely helpful, very friendly and was one of the highlights of our visit. Overall we had an amazing visit.
2024년 1월에 3박 숙박함
답변 제공: Eric Pons 님, 2024년 1월 18일
Dear Mr.Adrian,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. We love to know that you had a great experience on our rooftop and that you enjoyed a lot. Furthermore, we will share your pleasant words with our colleague Jordi.Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 - 훌륭해요

MARIAN GEORGINA ANN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful and friendly staff. Nothing was too much trouble. Would definitely stay there again. Very good central location to everything.
2024년 1월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 17일
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad to know that you liked our central loctation, our kind and friendly staff and that you felt comfortable during your stay.Thank you once again for your visit and we hope to welcome you back soon.