외관

호손 스위츠 바이 윈덤 콜럼비아 여행 후기

2.5 out of 5
호손 스위츠 바이 윈덤 콜럼비아
200 Zimalcrest Drive, Columbia, SC

이용 후기

6.6
평점 10 - 훌륭해요. 740개 이용 후기 중 158개" "
평점 8 - 좋아요. 740개 이용 후기 중 213개" "
평점 6 - 괜찮아요. 740개 이용 후기 중 141개" "
평점 4 - 별로예요. 740개 이용 후기 중 98개" "
평점 2 - 너무 별로예요. 740개 이용 후기 중 130개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

2/10 - 너무 별로예요

John 님, Sneads Ferry

No light in the room. Furniture all topped up Just a dump
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Charmen

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There were roaches crawling around the bathroom. I requested a refund and a new room and was still charged after I had proof of the roaches.

8/10 - 좋아요

Freddie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

susan

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely Horrific! Minus 10 stars. Shame on you Wyndham..wow..pics were ok so I booked..should have read reviews .my bad.arrived 1239 am after 8 hr drive with teen daughter..scared for my life .2 hookers walked by car as we parked..another toothless meth head approached us to help with our bags..we had to check in through a slot in a window. I immediately told the man I was afraid and wanted a refund .he said we had to go through our booking agent..I said we would look at room for 1 night we were exhausted..the hall was filthy and dirty .room was worse. Bedspreads stained..bathtub had a stain so bad my daughter thought it was a bath mat. Lampshade was torn and stained. I immediately got on phone to Expedia and begged for a refund..we were petrified. After much ado I was told I would get full refund and to just leave keys in room. We could not have left faster. This is the worst hotel I have ever stepped foot in. Don't do it..beware!!!
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Stafford

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleased
2024년 3월에 3박 숙박함

4/10 - 별로예요

Kimberly

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty facility in disrepair
2024년 3월에 1박 숙박함

4/10 - 별로예요

Susan

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall pretty terrible. My room was dirty. Furniture shop worn. Lamps didn't work. Bathtub dirty and stained. Mirrors dirty. I chose this as the listing started Breakfast included, which it was not. No Breakfast whatsoever. When I asked at front desk about even getting a cup of coffee, I was told its not provided. Buyer Beware!! This place is nowhere near what it is presented as!
2024년 2월에 1박 숙박함
답변 제공: Susan 님, 2024년 2월 25일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along to or Management Team and will be addressed immediately. Thank you for your review.

6/10 - 괜찮아요

Le’Vita

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Susan 님, 2024년 2월 25일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along to or Management Team and will be addressed immediately. Thank you for your review.

2/10 - 너무 별로예요

Cecelia

별로예요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Susan 님, 2024년 2월 25일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along to or Management Team and will be addressed immediately. Thank you for your review.

2/10 - 너무 별로예요

Martha

I never stayed at this property. It seems that I had a double booking with Expedia at another property and I would like to receive a full refund for this stay. Martha Ruffin
2023년 9월에 2박 숙박함
답변 제공: Susan 님, 2024년 2월 25일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along to or Management Team and will be addressed immediately. Thank you for your review.

2/10 - 너무 별로예요

Dennis 님, Saint Augustine

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never recommend this property. Wyndham should remove its name from this "roach motel" It is the type of motel where homeless stay until their monthly check runs out. It was dirty, had bugs, gouges in the walls, and no amenities, not even a plastic water cup. There were many homeless sleeping around the property I tried to call the front desk but the phone did not work, nor was a desk clerk present when I went to the lobby. We couldn't wait until morning so that we could leave. My wife and I are both 80 years old, have travelled a lot both in the US and Europe, are not "fussy" and can adapt to almost anything, but this motel is truly the "pits". You should be embarrassed to list it to your users.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Ron

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Susan 님, 2023년 11월 21일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along tour Management Team and will be addressed immediately. Thank you for your feedback!

4/10 - 별로예요

Damario

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The halls and room reeked of weed, and pubic hair was observed in the tub along with someone used bath soap on the tub (the room was not properly cleaned). It was noisy and noisy in the hallways at 3 a.m., and blood was also noticed on the sheets covered by a blanket. The only positive aspect of my stay was the size of the room and how it was arranged, however, I would not be returning to this property.
2023년 11월에 1박 숙박함
답변 제공: Susan 님, 2023년 11월 21일
We do apologize for any inconvenience you may have endured during your stay. If ever any problems such as these please contact the Front Desk Agent they will gladly help you. This information will be passed along tour Management Team and will be addressed immediately. Thank you for your feedback!

2/10 - 너무 별로예요

Daniel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Susan 님, 2023년 11월 21일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along tour Management Team and will be addressed immediately. Thank you for your feedback!

6/10 - 괜찮아요

calvin

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Susan 님, 2023년 11월 2일
We do apologize for any inconvenience you may have endured during your stay. We strive to make each and every guests stay comfortable and relaxing. Please contact Front Desk Agent of any problems and we will assist you promptly. Thank you for your feedback!

8/10 - 좋아요

Dennis

가족 여행
좋아요: 청결 상태
Ok stay
2023년 10월에 1박 숙박함
답변 제공: Susan 님, 2023년 10월 24일
We do apologize for any inconvenience you may have endured during your stay. We strive to make each and every guests stay comfortable and relaxing. Please contact Front Desk Agent of any problems and we will assist you promptly. Thank you for your feedback!

2/10 - 너무 별로예요

ERIKA 님, Waukesha

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Albsolutely the worst place I have ever walked into. Filthy doesn’t even describe it. Look at the photos in some of the reviews. On top of that cockroaches everywhere. We could not even stay.
답변 제공: Susan 님, 2023년 10월 19일
We do apologize for any inconvenience you may have endured during your stay. We strive to make each and every guests stay comfortable and relaxing. Please contact Front Desk Agent of any problems and we will assist you promptly. Our Pest Control Co. will be contacted immediately. Thank you for your feedback!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointing
Unfortunately, our hotel room looked nothing like the pictures online when I booked. It was old and an extremely run down. The entire hotel smelled of smoke. The sheets were clean, but that was about it. I was also charged double by hotels.com for what the rooms usually go for per night. We will absolutely never stay here again. The gentleman at the front desk was nice.
2023년 10월에 1박 숙박함
답변 제공: Susan 님, 2023년 10월 19일
We do apologize for any inconvenience you may have endured during your stay. We strive to make each and every guests stay comfortable and relaxing. Please contact Front Desk Agent of any problems and we will assist you promptly. Thank you for your feedback!

6/10 - 괜찮아요

Gregory

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Think twice!
The hotel is OLD and in a state of disrepair. There was trash in the stairwell. Amenities were disheveled and room furniture was damaged. We will NEVER stay here again! This is DEFINITELY NOT a 3.5 star hotel!!!
2023년 10월에 1박 숙박함
답변 제공: Susan 님, 2023년 10월 15일
We do apologize for any inconvenience you may have endured during your stay. We strive to make each and every guests stay comfortable and relaxing. Please contact Front Desk Agent of any problems and we will assist you promptly. We are listed as a 2 star hotel...guests ranked us as 3.5.Thank you for your feedback!

4/10 - 별로예요

Andrew

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first room they put us in was not cleaned, beds unmade, 3 bags of trash in the room, smelled like Chinese food; second room was clean but for the kitchenette, it had 1 fry pan all scratched, 1 pot all scratched, 1 bowl, and 1 knife.NO PLATES OR ANY OTHER SILVERWARE, NO PHONE... The gym was locked, when I went to the office the girl went and unlocked it, the olyptical didn't work, the treadmill didn't work, and the only free weights that were in there were the 50 pounders... Supposed to be non-smoking,but I saw many rooms with people smoking, looks like a homeless hotel to be honest...
2023년 10월에 3박 숙박함
답변 제공: Susan 님, 2023년 10월 15일
We do apologize for any inconvenience you may have endured during your stay. We strive to make each and every guests stay comfortable and relaxing. Please contact Front Desk Agent of any problems and we will assist you promptly. Thank you for your feedback!

2/10 - 너무 별로예요

Sabrina

2023년 9월에 1박 숙박함
답변 제공: Susan 님, 2023년 10월 19일
We do apologize for any inconvenience you may have endured during your stay. We strive to make each and every guests stay comfortable and relaxing. Please contact Front Desk Agent of any problems and we will assist you promptly. Thank you for your feedback!

6/10 - 괜찮아요

John

별로예요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Susan 님, 2023년 10월 4일
We do apologize for any inconvenience you may have endured during your stay. We strive to make each and every guests stay comfortable and relaxing. Please contact Front Desk Agent of any problems and we will assist you promptly. Thank you for your feedback!

2/10 - 너무 별로예요

Dennis

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is without a doubt the nastiest hotel I ever stayed in. It was dirty, run down, trash everywhere. First room they gave me, the key didn't work, second room had someone in it. Finally got a third room. Toilet didn't work , no shower curtain . Felt unsafe the entire night. Stay here at your own peril.
2023년 9월에 1박 숙박함
답변 제공: Susan 님, 2023년 10월 4일
We do apologize for any inconvenience you may have endured during your stay. We strive to make each and every guests stay comfortable and relaxing. Please contact Front Desk Agent of any problems and we will assist you promptly. Thank you for your feedback!

2/10 - 너무 별로예요

austin 님, Carrollton

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Susan 님, 2023년 10월 4일
We do apologize for any inconvenience you may have endured during your stay. We strive to make each and every guests stay comfortable and relaxing. Please contact Front Desk Agent of any problems and we will assist you promptly. Thank you for your feedback!

2/10 - 너무 별로예요

Andrew 님, Sumter

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property's condition was awful. There were bugs; dead and alive in the room. Blood was on the wall as if there was a crime scene and my card got charged multiple times even though I didn’t stay there. Spoke with the manager, Susie who was very apologetic and promised to get me my money back. Would not recommend based on conditions. Staff were pleasant.
2023년 9월에 3박 숙박함
답변 제공: Susan 님, 2023년 10월 4일
We do apologize for any inconvenience you may have endured during your stay. We strive to make each and every guests stay comfortable and relaxing. Please contact Front Desk Agent of any problems and we will assist you promptly. Thank you for your feedback!

2/10 - 너무 별로예요

Yvonne

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty, dirty and filthy!!!!! Don't stay here.
STAY AWAY!!!! Go anywhere else. This hotel isn't fit for a dog. It has drug dealers, drug users and scary looking people lurking around. The desk person was rude and nasty and the place is filthy. STAY AWAY. Also, they charged me for a night even though l didn't even check in.
2023년 8월에 2박 숙박함
답변 제공: Susan 님, 2023년 10월 4일
We do apologize for any inconvenience you may have endured during your stay. We strive to make each and every guests stay comfortable and relaxing. Please contact Front Desk Agent of any problems and we will assist you promptly. Thank you for your feedback!

2/10 - 너무 별로예요

Joe D

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was of poor quality. People hanging around check in area. We got a refunded and check in a Hampton Inn.
2023년 8월에 1박 숙박함
답변 제공: Susan 님, 2023년 8월 29일
We try to provide a comfortable and relaxing stay for each and every guest. Yes there were other people in the lobby that were waiting to be checked in. Thank you for your review.

10/10 - 훌륭해요

Sunita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Susan 님, 2023년 8월 29일
We are so happy you enjoyed your stay. Please visit us again soon. Thank you for your feedback.

8/10 - 좋아요

Walter

2023년 7월에 2박 숙박함
답변 제공: Susan 님, 2023년 7월 11일
We are so happy you enjoyed your stay. Thank you for your review!

4/10 - 별로예요

CYRIL

단체 여행
별로예요: 청결 상태
Strong smell of cigarettes in the hallway.
2023년 6월에 2박 숙박함
답변 제공: Susan 님, 2023년 7월 11일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along tour Management Team and will be addressed immediately. Thank you for your feedback!

2/10 - 너무 별로예요

Benjamin 님, Aguadilla

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property did not look like Hawthorn Suite hotel. It was more like a roach motel. It was run down in desperate need of attention. The bathroom was from a horror scene. In room telephone had the cables ripped out. The place reeked of marijuana. The staff was very disorientated. Took my family and only stayed 1 day and will never return. So please think twice before booking this hotel.
답변 제공: Susan 님, 2023년 6월 28일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along tour Management Team and will be addressed immediately. Thank you for your feedback!

6/10 - 괜찮아요

Al

가족 여행
Not 6 stars more like 2.5
The hotel is ok for a person that likes camping or living off the land. It’s in a little rougher area. People were fighting next door at the gas station. The AC was very weak blowing so a little muggy in the room.
2023년 6월에 1박 숙박함
답변 제공: Susan 님, 2023년 6월 17일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along tour Management Team and will be addressed immediately. We cannot control what happens next door at the gas station. Let someone know at the front desk and we will call 911. Thank you for your feedback!

2/10 - 너무 별로예요

Ash

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is rude and nasty and looking for the next hit. Carpets are sticky and nasty. Roaches everywhere.
2023년 5월에 5박 숙박함
답변 제공: Susan 님, 2023년 6월 17일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along tour Management Team and will be addressed immediately. We will also contact our Pest Control company as soon as possible. Thank you for your feedback!

2/10 - 너무 별로예요

Kelly

2023년 5월에 1박 숙박함
답변 제공: Susan 님, 2023년 6월 17일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along tour Management Team and will be addressed immediately. Thank you for your feedback!

4/10 - 별로예요

Derrick

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Desperate need of upgrade. The floor had tape on it musky smell in the room. And it was very dated. For $80 I guess you get what you pay for.
2023년 5월에 1박 숙박함
답변 제공: Susan 님, 2023년 5월 25일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along tour Management Team and will be addressed immediately. Thank you for your feedback!

2/10 - 너무 별로예요

Deborah

2023년 5월에 1박 숙박함
답변 제공: Susan 님, 2023년 5월 25일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along tour Management Team and will be addressed immediately. Thank you for your feedback!

4/10 - 별로예요

lisa

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hallway smelled horrible luckily the room didn’t. The beds was uncomfortable the pillow’s horrible the towels stained holes all in the walls the outside looked horrible
2023년 5월에 1박 숙박함
답변 제공: Susan 님, 2023년 5월 25일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along tour Management Team and will be addressed immediately. Thank you for your feedback!

4/10 - 별로예요

Thomas

2023년 5월에 2박 숙박함
답변 제공: Susan 님, 2023년 5월 28일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along tour Management Team and will be addressed immediately. Thank you for your feedback!

4/10 - 별로예요

Michel

2023년 5월에 1박 숙박함
답변 제공: Susan 님, 2023년 5월 25일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along tour Management Team and will be addressed immediately. Thank you for your feedback!

4/10 - 별로예요

john

출장 여행
별로예요: 숙박 시설 상태 및 시설
The conditions of the room were not good. When roaches started crawling up the walls, that was too much.
2023년 4월에 1박 숙박함
답변 제공: Susan 님, 2023년 4월 19일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along to our Pest Control Co. and will be addressed immediately. Thank you for your feedback!

2/10 - 너무 별로예요

David

2023년 4월에 4박 숙박함
답변 제공: Susan 님, 2023년 4월 19일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along to our Management Team and will be addressed immediately. Thank you for your feedback!

4/10 - 별로예요

thomas

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 4월에 2박 숙박함
답변 제공: Susan 님, 2023년 4월 19일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along to our Management Team and will be addressed immediately. Thank you for your feedback!

2/10 - 너무 별로예요

Loren

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Susan 님, 2023년 4월 19일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along to our Management Team and will be addressed immediately. Thank you for your feedback!

8/10 - 좋아요

Hunter

2023년 3월에 4박 숙박함
답변 제공: Susan 님, 2023년 4월 19일
We are so happy you enjoyed your stay. Please visit us again soon. Thank you for your review!

2/10 - 너무 별로예요

Gladys

2023년 3월에 1박 숙박함
답변 제공: Susan 님, 2023년 4월 19일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along to our Management Team and will be addressed immediately. Thank you for your feedback!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not what was expected
Noisy - had to use a blanket to seal off door to help block sound and lights in hallway. Leaking water over tub from floor above! And it wasnt a new leak - cause it was rusty and moldy around the area of leak. Beds were hard as rock. Glad we were only there to sleep a few hours both night.
2023년 3월에 2박 숙박함
답변 제공: Susan 님, 2023년 3월 22일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along tour Management Team and will be addressed immediately. Thank you for your feedback!

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Susan 님, 2023년 3월 22일
Thank you for your review!

4/10 - 별로예요

Anessah

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was dried urine all over the toilet seat when we entered the bathroom. The refrigerator didnt work. The bathroom sink was clogged. Pros: no bugs, not noisy
2023년 3월에 2박 숙박함
답변 제공: Susan 님, 2023년 3월 22일
We do apologize for any inconvenience you may have endured during your stay. This information will be passed along tour Management Team and will be addressed immediately. Thank you for your feedback!

10/10 - 훌륭해요

Mark

2023년 3월에 2박 숙박함
답변 제공: Susan 님, 2023년 3월 22일
We are so happy you enjoyed your stay. Please visit us again in the near future! Thank you for you review!

10/10 - 훌륭해요

Trenton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great price, room was very clean and comfortable and the staff were pleasant and helpful.
2023년 3월에 1박 숙박함
답변 제공: Susan 님, 2023년 3월 22일
We are so happy you enjoyed your stay. Thank you for your feedback!