베이직룸 (Bathtub Only - No Shower) | 정원 전망

클라인 웰모에드 럭셔리 게스트 하우스 여행 후기

4 out of 5
클라인 웰모에드 럭셔리 게스트 하우스
Raithby Road, Off Winery Road, Klein Welmoed Olive and Wine Estate, Stellenbosch, Western Cape

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 12개 이용 후기 중 6개" "
평점 8 - 좋아요. 12개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 12개 이용 후기 중 1개" "
평점 4 - 별로예요. 12개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 12개 이용 후기 중 1개" "

9.6/10

청결 상태

8.8/10

직원 및 서비스

10/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Pia

2023년 10월에 4박 숙박함
답변 제공: KWTeam 님, 2023년 11월 2일
Thank you for the super rating Pia. We enjoyed your company and know you will be back. Hope your travelling is as joyful for the remainder of your time in south Arica.

8/10 - 좋아요

MAX

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful guesthouse and friendly staff. Stayed overnight and went to a spa nearby the next day, received 2
2022년 8월에 1박 숙박함
답변 제공: KWTeam 님, 2022년 8월 30일
Thank you so much for your review and glad you had a good experience. Warm regards.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 3박 숙박함
답변 제공: Karibosh 님, 2019년 12월 4일
Thank you so much for your 5* review. Really appreciated. Kind regards, Klein Welmoed Team

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 2월에 10박 숙박함
답변 제공: Kwoed 님, 2019년 5월 9일
Good morning, for some time I thought there was something wrong with our review button on Expedia and never replied to this response. Only realise now that you gave us a flat one out of five without any explanation or review. It is unbearable to think that Expedia is the only site that allows one score for the whole experience. There is nothing constructive about reviews like these as we will never know how horrific and why you experienced such a terrible stay to give us such a terrible score. All over all the sites we have climbed up with tremendous service, staff scores, breakfast, cleanliness - 5/5. We would love to hear from you in an email as it is considered a shattering experience to be judged 1/5 without a comment added. I hope Expedia made sure that you actually stayed here and that you will have the gall to let them know what is so horribly wrong with Klein Welmoed.

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay. Staff all very friendly and helpful. Cleaning machine for the pool was a bit noisy.
2018년 2월에 2박 숙박함

10/10 - 훌륭해요

Joachim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schönes Anwesen, netter Service
Wir hatten einen netten Aufenthalt auf diesem schönen Anwesen. Der Service war sehr freundlich, Karen versorgte uns mit tollen Ausflugstips und Empfehlungen zu Resraurants. Wir kommen gerne wieder!
2018년 1월에 5박 숙박함
답변 제공: Karibos 님, 2018년 1월 30일
Thank you so much for the lovely review Joachim. We certainly hope to have you here again. You are a lovely couple, and your appreciation surely rubbed off on us too. Kind regards, Karin and Team

10/10 - 훌륭해요

Kim Gerrit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
wunderschönes ruhiges Anwesen
Wir hatten einen wunderbaren Aufenthalt auf dem Weingut. Die Anlage ist wirklich beeindruckend: super gepflegt, toll angelegt und sehr groß (30 Min. Morning Run ohne das Gut zu verlassen sind kein Problem). Die Zimmer sind etwas klein (2 Personen haben Probleme ihre Koffer unter zu kriegen) aber sehr hochwertig ausgestattet. Zudem gab es in unserem Fall keine Dusche, sondern "nur" eine Wanne, was das Duschen ein Wenig umständlich macht. Das Personal ist sehr nett und zuvorkommend. Das Gut an sich verwöhnt mit absoluter Stille und einem wahnsinnigen Ausblick. Abends kann man den Gemeinschaftsraum mit Sofas und Büchern nutzen und den Kamin anfeuern. Sehr empfehlenswert!
2017년 11월에 2박 숙박함
Dear Kim, thanks you so much for sharing your experience with everybody, and your lovely feedback. Room sizes: We agree that rooms 2 and 3 are our smallest standard size rooms. We utilized our space available, as best as possible. Room 2 bathroom only left the builders with space to install a bath tub with the original old window which allows for a beautiful garden view while bathing, and does have a hand shower. Rooms 1 and 4, as well as the cottages, are definitely a better option when it comes to needing more space, especially for a long stay, as we wish that you will pay us a return visit again. Kindest regards, Karin

6/10 - 괜찮아요

Axel 님, Stuttgart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr schönes Guesthouse - leider ohne Happy End
Eigentlich ist das Weingut sehr schön. Etwas abgelegen, aber man dafür ruhig.....sollte man meinen. Leider ist dem in unserem Fall nicht so gewesen. 2 Familien mit insgesamt 5 Kindern machten jeglichen Versuch sich zu erholgen zunichte. Schon beim Frühstück herrscht so ein hoher Lärmpegel, dass man sich kaum unterhalten kann. Später machen diese Familien dann die gesamte Fläche am Pool für alle anderen Gäste unbrauchbar. Rücksicht ist für diese Familien ein Fremdwort. Die Leitung des Guesthouses interessiert sich leider nicht dafür. Man mischt sich nicht ein, man denkt das das die Gäste ja unter sich regeln können. So etwas ist keine Kundenorientierung. Man sollte sich vielmehr überlegen, was für eine Art Gäste man haben will. Wenn in der Hotelbeschreibung steht, dass man einen ruhigen und erholsamen Rückzugsort und eine Oase der Stille bietet, dann sollte man vielleicht nicht Familien mit Kleinkindern als Gäste aufnehmen. Da ist Ärger vorprogrammiert. Die Beschwerde wurde zur Kenntnis genommen aber sonst auch nichts.....für 130 € die Nacht kann man auf jeden Fall mehr erwarten.

8/10 - 좋아요

patrick

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Lovely views, quiet environment, friendly staff

8/10 - 좋아요

Jose 님, Egmond a/d Hoef

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rust
Prachtige locatie, goed verzorgd, mooie kamer. Bediening van de receptie laat te wensen over. Paar keer moeten aanbellen voor we reactie kregen en naar binnen konden rijden. De bike&wine chauffeur, had de volgende dag hetzelfde probleem.