외관

더 메이플라워, 자카르타 - 메리어트 이그제큐티브 아파트먼트 여행 후기

4.5 out of 5
더 메이플라워, 자카르타 - 메리어트 이그제큐티브 아파트먼트
Jl. Jenderal Sudirman Kav. 76-78, Sudirman Plaza, Indofood Tower, Jakarta

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 202개 이용 후기 중 115개" "
평점 8 - 좋아요. 202개 이용 후기 중 70개" "
평점 6 - 괜찮아요. 202개 이용 후기 중 12개" "
평점 4 - 별로예요. 202개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 202개 이용 후기 중 3개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

GiJune 님, busan.korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장으로 제격인듯
찾기 편하고 그랩부르기도 좋고 플라자 인도네시아도 도보거리라서 저는 잘 지냈습니다 약간 오래된 느낌은 남아있어요 그리고 세탁기는 잘 됩니다만 건조기능은 한국같지는 않고요
2019년 9월에 4박 숙박함
답변 제공: Hizkia Sinrayber 님, 2019년 10월 1일
Dear Mr. Gi June Park, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It feels great to know that our location in the heart of the Sudirman district with direct access to MRT through hotel building does add a lot of conveniences for the guest to access all big malls of Jakarta. Also to make easy for you to find & grab a call also walk to Plaza Indonesia. We sincerely look forward to seeing you again on your next visit to the city and hope to offer you a similar seamless experience. Warms regards, Hizkia Sinrayber

10/10 - 훌륭해요

Gi Bum

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비와 교통
전체적으로 가격대비 부족함이 없습니다.
2019년 9월에 4박 숙박함
답변 제공: Shashank Sinha 님, 2019년 9월 25일
Dear Gi Bum, It feels wonderful to receive such positive feedback and I am truly humbled by the review we received. I am glad you found the best value to the price paid and we are proud of the quality of product and service to extend to our valued guest when they opt to stay with us. Indeed to us, our guests are no less than royalty and I am delighted to learn that you felt at home during your stay. I hope you decide to give us the pleasure of your visit once again! Warm Regards, Shashank Sinha General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 4월에 5박 숙박함
답변 제공: Shashank 님, 2019년 4월 22일
Dear Guest, Thank you for reviewing The Mayflower Jakarta Marriott Executive Apartments and sharing your feedback with us. Such constructive feedback score from guests such as you go a long way in enabling us to understand what our guests need and exceeding their expectations. I am glad you had a pleasant stay and enjoyed the signature Marriott Executive Apartments hospitality. We look forward to having you stay with us again on your next visit. Regards, Shashank Sinha General Manager

10/10 - 훌륭해요

in cheol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의서비스.조식배달은 매우훌륭함.
2018년 8월에 1박 숙박함
답변 제공: Shashank 님, 2019년 1월 14일
Dear Cheol, It feels wonderful to receive such positive feedback and I am truly humbled by your endorsement to us post your stay. I am glad you found our central location in the heart of the city suited to your needs. Indeed to us, our guests are no less than royalty and I am delighted to learn that you felt at home during your stay. I will pass your compliments to the team with regards to our revamped buffet breakfast spread which is done with our new Head Chef on board. We will continue to enhance the variety and more prompt personalized service during breakfast. I hope you decide to give us the pleasure of your visit once again! Regards, Shashank Sinha General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2018년 10월에 2박 숙박함
답변 제공: Shashank 님, 2018년 11월 5일
Dear Guest, Thank you for reviewing your stay at the Mayflower Jakarta, Marriott Executive Apartments. Team of associates goes a long way in delivering world class service to our guests and I am glad that we lived up to your expectations and receive such recognition and appreciation. I am also pleased to know that you had an enjoyable experience in the hotel and that the room was to your liking. I eagerly await your next visit to the Mayflower Jakarta, Marriott Executive Apartments! Regards, Shashank Sinha General Manager

10/10 - 훌륭해요

Jongkuk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 숙소 추천 합니다.
붐비지 않고 깔끔한 숙소로 적극 추천. 특히 친철한 직원 모두 훌륭하고 감사합니다. 단 조식 메뉴 추가 개발이 필요해 보입니다.
2018년 8월에 23박 숙박함
답변 제공: Shashank 님, 2018년 9월 9일
Dear Jongkuk, It feels wonderful to wake up to such a positive testimonial of your stay with us! I thank you for sharing your experience with us and I am glad you had an enjoyable stay. We are extremely proud of our team of associates who go that extra mile for every guest and make their stay more personalized and memorable. Your feedback is very valuable to us and we will continue to work on our buffet breakfast offering which you have highlighted in your stay feedback. I am delighted to learn that you had the opportunity to use the amenities at our spacious and clean units. The team joins me in awaiting your next visit. Regards, Shashank Sinha General Manager

10/10 - 훌륭해요

Jongkuk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋습니다 직원모두 친절하네요^^
2018년 7월에 7박 숙박함
답변 제공: Shashank 님, 2018년 8월 3일
Dear Jongkuk, It feels great to read such a wonderful testimonial of your stay with us and I am grateful to you for taking the time to share your experience with us. I am delighted to learn that you enjoyed your stay at the hotel. I am glad that you experienced our most warm and personalized experience extended by team of associates and easily they make a difference to our entire set up. We eagerly await your next visit to the Mayflower Jakarta, Marriott Executive Apartments and assure you of another memorable stay. Regards, Shashank Sinha General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 서비스, 좋은 시설, 환상적 전망, 그러나 심심한 주변
전반적인 서비스와 시설, 황홀한 전망, 특히 직원들의 친절에는 대만족. 그런데 자카르타가 원래 그렇긴 하지만 주변에 산책할 만한 곳도 없고, 저녁에 밴드가 연주하는 바도 없어서 살짝 심심한 것은 단점.
2017년 12월에 7박 숙박함
답변 제공: Shashank 님, 2017년 12월 12일
Dear Guest, Your kind words towards our room and its view, ambience, service delights us, and encourages us to ensure that you have as hospitable experience every time you visit us. We are happy to place your acknowledgement of our proactive staff and will ensure we communicate it to them so that they continue to embody the spirit of Marriott Executive Apartments in their service. We are sorry that the surroundings areas did not have walkable places to bars etc. we have few on the walking distance and would encourage you to contact front desk to help you organize one place for evening. We look forward to hosting you at our hotel again, and hope to see you soon for as long a period as would please you. Regards, Shashank Sinha General Manager

8/10 - 좋아요

Kyucheol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 8박 숙박함
답변 제공: Shashank 님, 2017년 12월 7일
Dear Kyucheol, Thank you for this valuable feedback score based on your recent stay at the property. Your kind score towards the property, the services extended during your stay and services in making our guests have a pleasant experience, delight us. We look forward to seeing you soon. Regards, Shashank Sinha General Manager

6/10 - 괜찮아요

YONGRANG

비즈니스 출장시 적합니다
답변 제공: General Manager 님, 2016년 10월 5일
친애하는 고객, 나는 당신이 당신의 경험이 리뷰를 게시 할 시간을 주셔서 감사 의견을 게시 주셔서 감사합니다. 우리의 끝에서 서비스의 경과에 대해 진심으로 사과를 받아 주시기 바랍니다. 우리는 무엇보다 직관적 인 배달 서비스 가치와 우리가 브랜드의 기대를 충족하는 데 실패하는 것보다 더 운이 없다. 나는 나의 팀 당신을 확신하고 나는 끊임없이 우리의 서비스 제공 수준을 정제하고 진심으로 당신을 환영하고 더 기억에 남는 경험을 제공하기 위해 희망하고있다! 문안 인사, Shashank 일반 관리자

10/10 - 훌륭해요

Soohee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Full kitchen & spacious
Spacious room. Room overlooking the Jakarta city. As the name suggests, it is serviced apartements so if you like to stay for longer period, it would be nice too. You could cook as the kitchen is fully equiped. In terms of the location, if you tell the taxi driver "Marriott hotel" it will cause confusion. There are Marriott Hotel and Marriott Hotel serviced apartments. If you are staying at serviced apartments like me, tell the driver "Indofood building". Staffs are friendly, breakfast good enough.
답변 제공: General Manager 님, 2016년 9월 22일
Dear Guest, Thank you so much for a fabulous endorsement of The Mayflower Jakarta, Marriott Executive Apartments on this platform. Our ultimate endeavor is to ensure our guests feel at home whenever they choose to experience us with best in class amenities and personalized intuitive service. I am happy to know you had a pleasant stay and enjoyed the food on offer. The Team and I sincerely look forward to welcoming you back for another memorable experience. Regards, Shashank General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장
편안하고 가족 여행에 적합
Dear Guest, Thank you for taking out the time to post your review. We take immense pride in our city center location and I am pleased to know that it was of great convenience to you. Our ultimate endeavor is to ensure our guests feel at home whenever they choose to stay with us with best in class amenities and personalized intuitive service and it rather unfortunate that we could not meet your expectations completely. Our team of associates goes a long way in delivering world class service to our patrons and I am glad to have discerning guests such as yourself recognize and appreciate this facet of our hotel. I look forward to welcoming you back for another memorable experience at the hotel. Regards, Shashank General Manager

8/10 - 좋아요

JC 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooooomy
juist expected from a residence hotel. huge in size and comfortable couches and etc.

8/10 - 좋아요

Moohee 님, 서울

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
혼자서는 좀 아깝고 두세명이 같이 숙박하면 좋을 듯
꽤 괜찮았습니다. 특히 객실이 맘에 들어요. 레지던스인데도 체육관/수영장도 좋구요.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
아이와 같이 가게되어서 레지던스로 선택했습니다. 전체적으로 깔끔하고 수영장이 좋습니다. 체크아웃할 때 먹지도 않은 미니바 음식에 대한 지불요구가 있어서 황당했고, 80만루피아정도의 추가요금지불하려고 했더니 900만루피아를 긁어서 싸인하라고해서 화가 났습니다. 그러고 특별히 미안해하지도 않더군요. 차가 워낙 막히는 지역이긴 했지만. 쇼핑몰도 가깝고 괜찮습니다.

10/10 - 훌륭해요

kim 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good !
1. Room2개짜리로 빌렷는데 친구 4명이서 지내기 정말 좋은 크기임. 2. 조식먹는데가 작으나 알찬 곳 3. 위치도 택시비 30000rp로 그랜드인도네시아, 플라자인도네시아 갈수 잇음. 4. 실내수영장, spa, 사우나 다 있음. 5. 건물안 음식점은 토, 일은 영업안함. 편의점 하나 있음. 주말이용객은 참고바람

8/10 - 좋아요

평강

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행
아이둘과 같이한 가족여행 인테리어는 호텔이고 구조는 아파트. 아파트형호텔입니다. 넓고 깨끗함. 주방 냉장고 세탁기 구비되어있고 아침식사하는 곳은 작지만 깨끗하고 친절합니다. 아이들과 함께하는 가족여행으로 추천합니다

8/10 - 좋아요

joshuawoo 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시설과 서비스는 촣음
시설과 서비스는 좋지만 시내 중심부에 있기에 교통체증이 있으면 이동에 큰 어려움을 겪을수 있다

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Quintin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
WONDERFUL HOTEL!
Very relaxing and comfortable. Everything was perfect at this hotel. The staff is always smiling and welcoming. Very pleased guest!
2023년 12월에 2박 숙박함
답변 제공: Muhammad Jufri Sakka 님, 2023년 12월 27일
Dear Mr./Mrs. Quintin,Thank You for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments. It gives the team an immense pleasure to learn that you had a pleasant experience staying in our spacious and comfortable suites. Thank You for giving a shoutout to the impeccable service delivered by our associates, I will definitely share this feedback with them. We look forward to welcoming you back again in the near future. Warm Regards,Muhammad Jufri SakkaGeneral Manager

10/10 - 훌륭해요

Quintin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfied world traveller
This is the most comfortable stay I’ve had with a kitchen, big frig, great view to the city for a great price. Great for families too!
2023년 12월에 4박 숙박함
답변 제공: Muhammad Jufri Sakka 님, 2023년 12월 27일
Dear Mr./Mrs. Quintin, Thank You for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments. It gives the team an immense pleasure to learn that you had a pleasant experience staying in our spacious and comfortable suites overlooking the Jakarta Skyline. We look forward to welcoming you back again in the near future. Warm Regards,Muhammad Jufri SakkaGeneral Manager

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great room
2023년 10월에 1박 숙박함
답변 제공: Muhammad Jufri Sakka 님, 2023년 11월 3일
Dear Mrs. Susan,Thank You for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments. It gives the team an immense pleasure to learn that you had a pleasant experience staying in our spacious and comfortable suites.We look forward to welcoming you back again in the near future. Warm Regards,Muhammad Jufri SakkaGeneral Manager

10/10 - 훌륭해요

Ricky

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendliness
Reception was very friendly and efficient
2023년 10월에 1박 숙박함
답변 제공: Muhammad Jufri Sakka 님, 2023년 10월 27일
Dear Mr. Ricky, Thank You for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments. It is such a pleasure to learn that our associates managed to deliver impeccable service throughout your stay here. I will definitely share your feedback with them. We look forward to welcoming you back again in the near future. Warm regards, Muhammad Jufri Sakka General Manager

10/10 - 훌륭해요

Alwiya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service.
2023년 9월에 4박 숙박함
답변 제공: Wawan Suardiman 님, 2023년 9월 29일
Dear Mrs. Alwiya,Thank You for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments. It is such a pleasure to learn that you had an enjoyable experience throughout your stay and that our associates managed to deliver impeccable services to you. I will definitely share your feedback to my team. We look forward to welcoming you back in the near future for another unforgettable memories.Warm Regards,Wawan Suardiman Room Division Manager

10/10 - 훌륭해요

Mohammad

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent and cooperative staff
2023년 7월에 1박 숙박함
답변 제공: Muhammad Yuslan, General Manager 님, 2023년 7월 27일
Dear Mr. Mohammad,Thank You very much for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments. It is such a pleasure to hear that you had an enjoyable stay with us and that our associates managed to deliver exceptional service to you. I will definitely share this feedbacks to them.Once again, thank you for sharing your feedbacks with us. Looking forward to welcoming you back again in the near future.

10/10 - 훌륭해요

Alison

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 6월에 13박 숙박함
답변 제공: General Manager 님, 2023년 7월 6일
Dear Ms. Alison, Thank You for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments and sharing your feedback with us. It gives the team immense pleasure to learn that you enjoyed your overall staying experience with us. We look forward to welcoming you back in the near future for another memorable memories.Best Regards, Muhammad Yuslan

2/10 - 너무 별로예요

Pon

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Old property need to refurbish. Sound proof system is very poor. You can clearly heard motor engine sound in the room.
2023년 3월에 3박 숙박함
답변 제공: Muhammad Yuslan, General Manager 님, 2023년 3월 20일
Dear Mr./Mrs. Pon,Warm greetings from The Mayflower, Jakarta - Marriott Executive Apartments.I am sad to learn that you had an unpleasant stay with us due to the loud noises from outside, and I truly apologize for the inconvenience. We hope that all of our guests experience a peaceful environment during their stay. We have identified rooms away from the street noises and will arrange them for you on your next visit. Your feedback is an integral part of our operations and we will have them incorporated as we are planning for room renovation soon. We look forward to welcoming back in the near future and deliver an impeccable staying experience for you.

10/10 - 훌륭해요

Naveen Rajan

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Muhammad Jufri Sakka 님, 2023년 11월 22일
Dear Mr./Mrs. Naveen Rajan,Thank You for choosing to stay at The Mayflower, Jakarta - Marriott Executive Apartments. It gives the team an immense pleasure to learn that you had a pleasant experience staying with us. We look forward to welcoming you back again in the near future. Warm Regards,Muhammad Jufri SakkaGeneral Manager

10/10 - 훌륭해요

YU

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The washing machine was bad, but they changed one, all good.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Agustina

2022년 5월에 3박 숙박함

10/10 - 훌륭해요

Hama

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
スタッフの方々が常に笑顔で、中には日本語を流暢に話す方もおり、ストレスのない宿泊でした。
2022년 4월에 2박 숙박함

8/10 - 좋아요

Yoshio

좋아요: 청결 상태, 객실의 편안함
2022년 3월에 9박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
大変丁寧なサービスで申し分のない滞在
部屋は居間も寝室も広く、大変心地良く過ごすことができます。キッチンも浴室も清潔です。洗濯機も使え、乾燥もできますが、清掃の方が気を使って物干し用のラックを持って来てくれるなど、サービスはとても丁寧です。大変満足な滞在でした。
2021년 4월에 7박 숙박함
답변 제공: Vinda Warganegara 님, 2021년 5월 5일
Dear Value Guest, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a great. Especially room is spacious, clean ang the polite service. We would love to welcome you back for another unforgettable stay. Regards Vinda Warganegara - Operation Manager.

10/10 - 훌륭해요

M.Y.P.

가족 여행
좋아요: 청결 상태, 객실의 편안함
Fantastic for weekend escape in the City Center
The property is amazing. Well done Maintenance with wood floor. The bed is very comfortable (i forgot to check the brand). The bathtub is big. The office manager take me to the Room after check in. The view is fantastic (Sudirman street view). The hotel approved all of my requests.
2020년 11월에 1박 숙박함

10/10 - 훌륭해요

Mhamid 님, Singapore

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All of the staffs deserve award ! From security, reception, waiters to housekeeping. Location is also perfect as its in front of the MRT.
2020년 3월에 2박 숙박함
답변 제공: Vinda warganegara 님, 2020년 3월 15일
Dear Mr. Hamid, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a great. We would love to welcome you back for another unforgettable stay. Regards Vinda Warganegara - Operation Manager.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ビジネス宿泊としてよかったです
ビジネスとして、とても使いやすかった。 洗濯機、乾燥機、アイロン、アイロン台、冷蔵庫等々設備が充実しておりました。 立地もよかったです。
2020년 2월에 4박 숙박함
답변 제공: Vinda Warganegara 님, 2020년 3월 15일
Dear Mr. Guest, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a great. We would love to welcome you back for another unforgettable stay. Regards Vinda Warganegara - Operation Manager.

10/10 - 훌륭해요

Kentaro

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
洗濯機があったのが便利でした。
全体的に良かったですが、部屋の床が少しざらざらしていたのが気になりました。洗濯機があったのが便利でした。大変助かりました!
2020년 1월에 1박 숙박함
답변 제공: Vinda Warganegara - Operation Manager 님, 2020년 2월 14일
Dear Mr. Kentaro. Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and for the feedback given. First of all I would like to apologize regarding the floor in the room was slightly rough and made you worry. We already put your room preferences for your next stay the room floor must be in good condition and our Engineering and Housekeeping team will check completely prior your arrive. Also it feels great to know that our washing in the room make you're stay more convenience. We sincerely look forward to welcome you back and hope to offer you a better seamless experience. Regards, Vinda Warganegara - Operation Manager.

10/10 - 훌륭해요

Nicole

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: Vinda Warganegara - Operation Manager 님, 2020년 2월 4일
Dear Ms. Nicole, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a pleasant and comfortable one. Regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
Service is very responsive. We had issues with the washing machine not drying. Within minutes of my complaint, the staff came to replace it with another unit. Breakfast was really good. The buffet was limited but the kitchen was ready to whip up special order
2019년 12월에 4박 숙박함
답변 제공: Vinda Warganegara 님, 2020년 2월 5일
Dear Guest, First of all we would like to apologize regarding the washing machine is not drying. We already put on notes for your next stay with us the washing machine should be working properly. Also we glad our Engineering team could fix it as soon as possible and our Chef taking care of you upon breakfast. Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a great. We would love to welcome you back for another unforgettable stay. Regards, Vinda Warganegara - Operation Manager

8/10 - 좋아요

Dena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean rooms with friendly staff
2019년 11월에 1박 숙박함
답변 제공: Vinda Warganegara 님, 2020년 2월 5일
Dear Ms. Dena, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It feels great to know that our rooms is clean and meet your expectation also our staff has delivered friendly service. We sincerely look forward to welcome you back and hope to offer you a better seamless experience. Regards, Vinda Warganegara - Operation Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
week business stay
I had a good stay here. All the rooms are located on floors 30+ so the view is excellent. I enjoyed a spa treatment (massage). The rooms are very spacious - only thing to improve is the in-room dining. Poor quality of food I would say, although I did enjoy the breakfast buffet down in the lobby. Would stay again.
2019년 11월에 3박 숙박함
답변 제공: Vinda Warganegara - Operation Manager 님, 2020년 2월 4일
Dear guest, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It feels great to know that our rooms are spacious with city view, you enjoyed our spa treatment. We do apology to hear about the quality food in-room-dining was poor. Has been share your feedback with the kitchen team and moving forward, we can assure you we will be better in the future. I hope you decide to give us the pleasure of your visit once again. Regards

10/10 - 훌륭해요

Min Hao

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
2019년 11월에 2박 숙박함
답변 제공: , Vinda Warganegara - Operation Manager 님, 2020년 2월 4일
Dear Mr. Min Hao, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a great. We would love to welcome you back for another unforgettable stay. Regards

10/10 - 훌륭해요

YEN PO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just great
2019년 11월에 1박 숙박함
답변 제공: Vinda Warganegara 님, 2019년 11월 13일
Dear Mr. Yen Po, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a great. We would love to welcome you back for another unforgettable stay. Regards, Vinda Warganegara - Operation Manager

6/10 - 괜찮아요

Fathia Astrini

출장 여행
좋아요: 직원 및 서비스
2019년 10월에 7박 숙박함
답변 제공: Vinda Warganegara 님, 2019년 11월 12일
Dear Ms. Fathia, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and for the feedback given. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Jakarta. Regards, Vinda Warganegara - Operation Manager

10/10 - 훌륭해요

wayne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay in Central Jakarta location
We had booked two studio apartments for the stay. the Marriott team was amazing!!! they always went out of their way to help and look after us. nothing was ever too much which made the stay very enjoyable and i would look to book them again for the next trip.....
2019년 11월에 3박 숙박함
답변 제공: Vinda Warganegara 님, 2019년 11월 12일
Dear Mr. Wayne, Dear Guest, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a pleasant and comfortable one. We would love to welcome you back for another unforgettable stay. Regards, Vinda Warganegara - Operation Manager

8/10 - 좋아요

Kwang Kwok

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Five star service
I stayed 2 nights recently but unfortunately the aircon in that room was not working despite tech crew attending to it. I had to pqck all my things n move to another room late in the night. But the new was very noisy (I am sensitive to noise) I couldn't sleep. The next day I had to move to another room However, through the whole saga, I had to applaud the staff. They showed great care n provided a service standard that is industry-leading. In particular, I want to thank the Manager Fandi. He went out of the way to ensure that all issues were remedied promptly. He personally ensured all remedies went well n called me thereafter to ensure all was well. Thank you, pak Fandi and staff. Keep up the good work. If you want a place with attentive caring staff, here is a place to stay.
2019년 11월에 2박 숙박함
답변 제공: Vinda Warganegara 님, 2019년 11월 12일
Dear Mr. Kwang, First of all we would like do apologize regarding the AC and Noise issue that occurred during your stay with us. We already put your room preferences for your next stay with us to be allocated on quiet room and our engineering team will ensure the Air Conditioner working properly prior your arrive. Also Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a pleasant, comfortable one and especially to Fandi. He is indeed one of our greatest strength at Guest Service teams and you're recognizing his efforts are the best compliment we can ever receive. We would love to welcome you back for another unforgettable stay. Regards, Vinda Warganegara - Operation Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2019년 10월에 3박 숙박함
답변 제공: Vinda Warganegara 님, 2019년 11월 12일
Dear Guest, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a pleasant and comfortable one. Regards, Vinda Warganegara - Operation Manager

10/10 - 훌륭해요

玉堂

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 4박 숙박함
답변 제공: Ari Jonathans 님, 2019년 10월 11일
Dear Mr. Yutang Lin, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It feels great to know that our location in the heart of the Sudirman district with direct access to MRT through hotel building does add a lot of conveniences for the guest to access all big malls of Jakarta. We sincerely look forward to seeing you again on your next visit to the city and hope to offer you a similar seamless experience. Warms regards, Ari Jonathans

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Services with clean and spacious room
The room is spacious and comfortable. The Lady Operation Manager and the Head Chef were very helpful. They helped to prepare vegetarian foods for my breakfast when they found out that I am a vegetarian. Really appreciated. The room has a kitchen too with all of the required utensils for me to cook for myself. There is a small shopping mall, within 5-10 minutes walk, that allowed me to get the required ingredients for my cooking. Water Heater in my room took a while to heat up though. I was very satisfied with the stay overall and will definitely come back again for my next trip.
2019년 9월에 5박 숙박함
답변 제공: Vinda Warganegara 님, 2019년 10월 2일
Dear Guest, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. It gives the entire team immense pleasure to learn that your overall stay and experience at the hotel was a pleasant, comfortable one and especially to Chef Lukman. He is indeed our greatest strength at Kitchen teams and you're recognizing his efforts are the best compliment we can ever receive. Also we’ll be sure to read your comments aloud and recognize him formally as well at our next associate awards ceremony. We would love to welcome you back for another unforgettable stay. Regards, Vinda Warganegara - Operation Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
素晴らしいスタッフ。清潔な部屋。綺麗にされたキッチンに食器類。初めてジャカルタに来たが、名物の渋滞もスモッグも許せてしまう、そんな場所であった。また来ます。
2019년 9월에 2박 숙박함
답변 제공: Vinda Warganegara 님, 2019년 10월 2일
Dear Guest, Thank you for choosing to stay at the Mayflower Jakarta, Marriott Executive Apartments and caring to share this wonderful feedback with us. Your kind words towards the Japanese speaking Guest Relations delights us and encourages us to keep hosting our guests to similar seamless services in the future. We are happy that you thoroughly enjoyed the services at the property and we look forward to hosting you again to another wonderful experience in the future. Regards, Vinda Warganegara - Operation Manager