Thank you for your kind words. We are delighted that you had a pleasant stay with us and we hope to see you again very soon. Sincerely,Veronika Kroftová, Front Office Manager

Hallo,Vielen Dank für Ihr ehrliches Feedback zu Ihrem Aufenthalt in unserem Hotel. Es tut uns leid zu hören, dass Ihre Unterkunft nicht absolut makellos war und dass Sie einige Mängel festgestellt haben.Wir möchten Ihnen versichern, dass wir uns umgehend mit Ihren Anmerkungen auseinandersetzen und Maßnahmen ergreifen werden, um sicherzustellen, dass ähnliche Situationen in Zukunft nicht mehr vorkommen.Wir danken Ihnen nochmals für Ihr Feedback und hoffen, dass Sie uns die Gelegenheit geben werden, Ihnen unsere Verbesserungen bei zukünftigen Besuchen zu zeigen.Mit freundlichen Grüßen,Veronika Kroftová, Front Office Manager

Thank you for taking the time to share your positive feedback about your stay at our hotel. We are glad you enjoyed your stay and that you enjoyed our wonderful breakfast. We hope it was not your last experience with our hotel. We will be happy to welcome you again anytime.Best regards, Veronika Kroftová, Front Office Manager

Hello, Thank you for your review. We are very glad that you liked your stay with us and we will continue to work on improving the quality of our services.

Dear Martin, Thank you for your feedback, which is greatly appreciated. We are very happy that you were satisfied with your stay, we do our best to make all our guests feel at home. We hope that we will be able to welcome you again at the Clarion Grandhotel Zlatý Lev during your next stay in Liberec.

Dear Carmen, Thank you for your review. We are very glad that you liked your stay with us and we will continue to work on improving the quality of our services.

Dobrý den, velmi nás mrzí, že pobyt v našem hotelu nesplnil Vaše očekávání. Budeme usilovně pracovat na odstranění našich nedostatků.

Dear Guest, Thank you for your feedback, which is greatly appreciated. We are very happy that you were satisfied with your stay, we do our best to make all our guests feel at home. We hope that we will be able to welcome you again at the Clarion Grandhotel Zlatý Lev during your next stay in Liberec.

Dear Vincent, Thank you for a great review! We are very pleased that you enjoyed your stay with us and will continue to work to improve our service.

Hello, Thank you for your review. We are very glad that you liked your stay with us and we will continue to work on improving the quality of our services.

Thank you for the great review! We are pleased that you liked your stay with us and we will continue to work on improving the quality of our services.

Hello, Thank you for your review. We are very glad that you liked your stay with us and we will continue to work on improving the quality of our services.

Hello, We are very sorry that you did not like your stay with us. The anti-sun foil reduces the temperature inside the room in the summer and retains up to 30% of the heat in the winter. However, it was damaged due to weather conditions and we are currently working on its restoration. I believe you will be a little more satisfied on your next visit.Kind regards.

Dear guest, we are very happy to read that your stay was a success! Thank you for your comment about our friendly staff. We'll let them know what a great job they're doing! We are glad that our location with exclusive parking is convenient for you! Satisfied guests like you are our reward for our work, which we try to do as well as possible and we will continue to work on improving the quality of our services.

Thank you very much for the beautiful review. Satisfied guests like you are a reward for us for our work, which we try to do as best we can.

Thank you very much for your nice review, we are happy to hear that you enjoyed your stay with us!

Vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat und werden weiter daran arbeiten, unseren Service zu verbessern.

Thank you for your review. We are very glad that you liked your stay with us and we will continue to work on improving our services.

Dear John, Thank you for a great review! We are very glad that you liked your stay with us and we will continue to work on improving our services.

Dear guest, Thank you for your review, we will work hard to eliminate our shortcomings.

Dear guest, Thank you very much for your review. We really appreciate you taking the time to share your experience with us.

Děkujeme za Vaši zpětnou vazbu a budeme na dále usilovně pracovat na zlepšení našich služeb. Front Office Manager

Dear Mr. Kazimierz, Thank you for your review, it helps us to improve. Dominik Půlpán Front Office Manager

Vážená paní Moniko, Velice děkujeme za Váš nedávný pobyt i Vaši recenzi. Mrzí nás že jste si svůj pobyt neužila do maxima. Snad při Vaší příští návštěvě budete moci využít hotelovou restauraci Benedu po celý den. S úctou a pozdravy, Dominik Půlpán Front Office Manager

Vážená paní Hano, Vaše recenze je nám tou nejlepší odměnou. přijeďte zas. S pozdravy, Dominik Půlpán Front Office Manager

Dear Sean, Thank You for Your feedback. 10/10 is pleasur for us to read. We hope you will be back soon. Regards, Michal Sajda Front Office Manager

Dear Peter, Thank You for Your recent stay and Your feedback. It will be our pleasure to welcome back in Liberec. Regards Michal Sajda Front Office Manager

ehr geehrter Herr Jörg, Vielen Dank für Ihren letzten Aufenthalt und Ihre Bewertung. Unser Thermoregulationssystem im Hotel ist schon etwas älter. Der Gast muss die Temperatur um ca. 3°C regulieren, andernfalls muss er sich an die Rezeption wenden. Bouhžel, Ihre Wellness-Reservierung war im Preis inbegriffen, aber es gibt Pakete, wo Sie sie kaufen können. Mit freundlichen Grüßen Michal Sajda Front-Office-Manager

Dear Georg, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Dear Radim, Thank You. I hope your next stay will be bit better. Regards, Michal Sajda Front Office Manager

Dear Roberto, Thank You. Regards, Michal Sajda Front Office Manager

Thank You.

Thank You

Thank You

Dear Mr. Tomohiro, Thank You very much for nice 10/10 feedback, We are looking forward to welcome you back in Liberec, Regards, Michal Sajda Front Office Manager

Sehr geehrter Herr Eugen, Vielen Dank für Ihren angenehmen Aufenthalt und Ihre 10/10 Bewertung. Wir freuen uns auf Wiedersehen in Liberec. Michal Sajda Front-Office-Manager

Dear Yitka, Thank You for Your review, and Your feedback. We will be more than glad, if you change your mind and prove yourself, than we can do it way better than this. Regards, Michal Sajda Front Office Manager

Kære Maiken, Mange tak for dit nylige ophold og dine anmeldelser. Jeg er ked af, at vi ikke fuldt ud opfyldte dine forventninger. Men jeg er glad for, at du alligevel nød dit ophold. Forhåbentlig lykkes det lidt mere næste gang! Michal Sajda Front Office Manager

Dear Marko, Thank you for your recnt stay, and your 10/10 ranking. We are looking forward to welcome you back in LIberec. Michall Sajda Front Office Manager

Vážený pane Johane, Děkujeme za Váš pobyt i hodnocení. Rádi Vás opět přivítáme v Liberci. S pozdravy, Michal Sajda Front Office Manager

Dear Vojtěch! Thank you the 10/10 ranking is the best reward to our hard working team. We are looking forward to welcome you back in in Clarion Grandhotel Zlatý Lev. Regards, Michal Sajda Front Office Manager

Pane Vesecký, Velice děkujeme za Vaší zpětnou vazbu, 10/10 nás velice těší. Michal Sajda Front Office Manager

Dear Jana, Once more let us thank you for your recent stay and your nice 5/5 review. Your satisfaction is more our satisfaction. We are looking forward to welcome you back in Clarion Grandhotel Zlatý Lev. Kind Regards, Michal Sajda Front Office Manager

Dear Ian, Thank You for your recent stay as well as for your feedback. We our proud about Your "like home feeling". And it will be our pleasure to welcome you back in our hotel. Kind Regards, Michal Sajda Front Office Manager

Sehr geehrter Herr Steffen, Wir danken sehr über Ihr Feedback. Ich möchte darauf hinweisen, dass Sie in unserem Angebot nur eine Anzeige für "Entspannungspool mit Whirlpool" finden, keinen Pool "für olympische Schwimmer". Wir werden versuchen, an unseren Deutschkenntnissen zu arbeiten. Vielleicht werden Sie uns das nächste Mal ein bisschen mehr mögen. Mit freundlichen Grüßen Michal Sajda Front Office Manager

Dear Kim, Thank you for you stay and your feedback. You are always welcomed in our Clarion Grand Hotel Zlaty Lev. Regards, Michal Sajda Front Office Manager