Dear Jounghee, Thank you very much for your kind feedback on our hotel. We look forward to welcoming you back to St. Moritz. Best regards, Kerstin Scheuerer Assistant Front Office Manager

Dear Mauricio,Thank you very much for your kind feedback. Looking forward to welcoming you soon.Best regards,Rachele CorsiFront Office Manager

Dear Antonia,Thank you so much for your kind feedback.Looking forward to welcoming you soon. Best regards, Rachele Corsi Front Office Manager

Dear Darrel,Thank you so much for your kind feedback.Looking forward to welcoming you soon. Best regards, Rachele Corsi Front Office Manager

Dear Urs,Thank you so much for your kind feedback.Looking forward to welcoming you soon. Best regards, Rachele Corsi Front Office Manager

Dear Scott, I would like to take the time to personally thank you for this wonderful comment. There is truly no better way to start the day then reading comments like yours, it gives us all the motivation that we need. We look forward to hosting you again. With kind regards, Konstantin Zeuke General Manager

Dear Scott, I would like to take the time and give you my gratitude for writing this very kind yet constructive feedback. As proud representatives of the ''Earth Check'' certification we do not have air conditioning in our property for sustainability reasons. Therefore we always offer fans to all our guests upon requesting it. We hope you will decide to visit us again in the future. With kind regards, Konstantin ZeukeGeneral Manager

Dear Mr. Gary E,First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us.I am glad to read that you have been totally satisfied with your recent stay with us. We appreciate your kind words about the breakfast buffet.Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards,Konstantin ZeukeGeneral Manager

Dear Philip, I would like to use this opportunity and give you my biggest thank you for such a positive and kind feedback of your most recent stay with us. We are beyond happy to read that you enjoyed your time with us and we hope you visit us again soon.With kind regards, Konstantin ZeukeGeneral Manager

Dear Michael,Thank you very much for your feedback!Looking forward to welcoming you back. Best regards,

Dear Yusra, What an amazing feedback, I would like to use this opportunity to thank you for being so kind and honest with us. There is truly no better way to assure us that we are doing our job very well than to read comments like yours. We truly hope we will welcome you back at our beautiful property on top of the world. Kind regards, Konstantin ZeukeGeneral Manager

Dear Jessica,I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World.

Dear Meike,I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World.

Dear Samuel, Allow me to use this opportunity to say a big thank you to you for being so kind and writing this feedback. We truly appreciate it and we are thrilled to read that your most recent stay with us was so amazing. We look forward to hosting you again on top of the world. Kind regards, Konstantin ZeukeGeneral Manager

Dear Victor,I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World.

Dear Mr. Nilgun,Firstly, let me express my sincere gratitude for choosing the Grand Hotel des Bains Kempinski as your preferred location to spend your valuable time and for taking the opportunity to share with us your thoughtful feedback.Your evaluation of our various services and facilities is very much appreciated, since it is only through valued guests, such as yourself, that we are able to make sure our standards correspond to our guests’ needs.Please be ensured that your remarks have been forwarded to the respective departments.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards,Konstantin ZeukeGeneral Manager

Dear Susan,First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us.I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards,Konstantin ZeukeGeneral Manager

Dear Mr. De Almeida,First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferred destination to spend your precious time and for the time taken to share your kind feedback with us.Your evaluation of our various services and facilities is very much appreciated, since it is only through valued guests, such as yourself, that we are able to make sure our standards correspond to our guests’ needs. We feel sorry to hear that we were not able to meet your expectations during your stay. . Kindly accept our apologies for any inconveniences caused.Despite the mentioned, I trust you could enjoy the rest of your stay and I hope that we will welcome you back in the near future to get the chance to make your next stay a wonderful and unforgettable one.Best regards,Konstantin Zeuke,General Manager

Dear Kunwoo,Thank you so much for your kind feedback.Looking forward to welcoming you soon. Best regards, Rachele Corsi Front Office Manager

Dear Mr. Massimo,First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us.I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards,Konstantin ZeukeGeneral Manager

Dear Richelle,First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us.I am glad to read that you have been totally satisfied with your recent stay with us.Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards,Konstantin ZeukeGeneral Manager

Dear Bader, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke General Manager

First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke General Manager

Dear Mrs. Silvana, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke General Manager

Dear Grace, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke General Manager

Dear John, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke General Manager

Dear Haibin, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke General Manager

Dear Bruno, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time. I am glad to read that you have been totally satisfied with your recent stay with us. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Jana Hess Assistant Front Office Manager

Dear Vivian, First of all, I would like to thank you very much for the time taken to share your kind feedback with us. I am glad to read that you have been satisfied with your recent stay with us. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Jana Hess Assistant Front Office Manager

Dear Barry, Thank you very much for your wonderful comment! We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Jana Hess Assistant Front Office Manager

Dear Petre, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us.I am glad to read that you have been satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke General Manager

Dear Anonymous, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us.I am glad to read that you have been satisfied with your recent stay with us.Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards,Konstantin Zeuke General Manager

Dear Allen, Thank you very much for your positive comment! I am glad to read that you have been totally satisfied with your recent stay with us. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Jana Hess Assistant Front Office Manager

Dear S, Thank you very much for your positive feedback! We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Jana Hess Assistant Front Office Manager