로비

컨트리 인 & 스위트 바이 래디슨, 캠프 스프링스(앤드류스 에어 포스 베이스), 메릴랜드 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 482개" "
평점 8 - 좋아요. 1003개 이용 후기 중 342개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 96개" "
평점 4 - 별로예요. 1003개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 37개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Hee kwon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: Manager 님, 2019년 7월 1일
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

10/10 - 훌륭해요

JIHO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good to stay
Staff was kind enough and the breakfast was O.K. There is a metro station in proximity and shuttle service is provided for nearby spots. It was all good stay.
2018년 6월에 6박 숙박함
답변 제공: Manager 님, 2018년 7월 5일
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome place to stay
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Thomas,We are delighted to hear that you had a positive experience during your stay. Your feedback is greatly appreciated and we hope to welcome you back in the future.

6/10 - 괜찮아요

Taj

단체 여행, 아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Very basic hotel with older furnishings.
2024년 3월에 1박 숙박함
답변 제공: Sarah Holliday 님, 2024년 4월 11일
Thank you for taking the time to rate your stay with us, we appreciate your feedback.

10/10 - 훌륭해요

Pushkar

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free parking, free shuttle to metro station, big room, nice breakfast
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Pushkar,We're delighted to hear you enjoyed our complimentary parking, shuttle service, spacious accommodations, and hearty breakfast. Your positive feedback is truly appreciated, and we hope to welcome you back for another outstanding stay.

10/10 - 훌륭해요

Lorna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Lorna,We are thrilled to hear that you had an exceptional experience during your stay! We look forward to welcoming you back soon for another wonderful stay.

10/10 - 훌륭해요

Josephine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overnight stay. It was clean quiet. Good breakfast
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Josephine,We are pleased to hear that you found our hotel clean, quiet, and enjoyed our breakfast offerings. Your positive feedback is appreciated and we hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Nikhil

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Courteous staff, prompt shuttle service from Metro. Great location to visit Washington DC
2024년 3월에 7박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Nikhil,We're pleased to hear you appreciated our courteous staff and convenient shuttle service. Our location is indeed ideal for exploring Washington DC's attractions. Should you have any other feedback or if there's anything we can assist you with, please feel free to reach out.

10/10 - 훌륭해요

Kiara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and comfortable. Personally loved that there was a waffle maker and crispy bacon in breakfast. Thanks!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Kiara,We are thrilled to hear that you enjoyed the cleanliness and comfort of your room. It's great to hear that you appreciated the waffle maker and crispy bacon at breakfast. We appreciate your positive feedback and hope to welcome you back in the future.

4/10 - 별로예요

Astrid Marilyn Manzanares

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Astrid Marilyn Manzanares, We appreciate you choosing to stay with us and we hope you had a comfortable visit. If there are any aspects of your stay that we could improve upon, please do not hesitate to contact us directly. Your feedback is important to us.

10/10 - 훌륭해요

Judith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and quiet
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Judith,We appreciate your positive feedback regarding the cleanliness and peaceful atmosphere of our hotel. We strive to provide a relaxing experience for all our guests. Your satisfaction is our priority, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Itzaira 님, Baytown

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Very clean property
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Itzaira,We appreciate you recognizing our friendly staff and clean facilities. Feel free to contact our management team with any further feedback you may have. Thank you for choosing to stay with us.

2/10 - 너무 별로예요

Kelly

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Front desk and manager were rude and did not work to resolve my concern. Luckily Expedia stepped in and provided better customer service. Would not recommend booking here.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Kelly, We regret to hear about your experience and apologize for any inconvenience caused. Your feedback is important, and we encourage you to reach out to our management team directly to address your concerns further. Thank you for sharing your thoughts with us.

10/10 - 훌륭해요

Carletha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is clean and well taken care off. I enjoyed my stay.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Carletha,We are delighted to hear that you found our property clean and well-maintained. Your satisfaction is important to us, and we appreciate your kind words. If you have any further feedback or need assistance, please don't hesitate to reach out to us.

10/10 - 훌륭해요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Danielle,We are delighted to hear that you had a pleasant experience at our hotel. Your positive feedback is truly appreciated, and we hope to welcome you back soon for another enjoyable stay!

8/10 - 좋아요

Sreenithi

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall, good
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Sreenithi,We appreciate your positive comment and are delighted to hear that you had a satisfactory stay with us. Your comfort and satisfaction are important to us, and we hope to welcome you back for another great experience in the future.

10/10 - 훌륭해요

Stamatia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smelled like weed
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Hello Stamatia,We take all guest feedback seriously and will address this matter with our operations team. Your comments help us maintain our standards for all guests to enjoy their stay.

4/10 - 별로예요

Yukiko

가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Supposed to “ Non Smoking room” but smells pretty strong. Nice room, but disappointed
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Yukiko, We apologize for any inconvenience you experienced during your stay. Our team strives to maintain our rooms to a high standard and will address this matter promptly. Your feedback is valuable to us in ensuring a pleasant experience for all our guests.

8/10 - 좋아요

Rodney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Satisfactory
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Rodney,We appreciate you taking the time to share your feedback with us. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Ben

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Ben,We are thrilled to hear that you had a fantastic experience at our hotel! We hope to welcome you back again soon for another wonderful stay.

10/10 - 훌륭해요

Tammie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for a safe convenient stay.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Tammie,We are pleased to hear that you had a safe and convenient stay with us. It's great to know that you had a positive experience at our hotel. Should you have any future concerns or feedback, please do not hesitate to contact our management team directly.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was clean and quiet
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Robert,We are pleased to hear that you found our property to be clean and quiet during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Should you have any future concerns, please do not hesitate to reach out to our management team directly.

8/10 - 좋아요

Terralin

출장 여행, 가족 여행
Unimpressive dreck room furniture one would expect in a cheap roadside motel. The fact they thought no would notice is aama,zig
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Terralin,We apologize for falling short of your expectations regarding the room furniture. Your feedback is valuable as we continue to improve our guests' experience. We recommend reaching out to our management directly to address these concerns further. Thank you for bringing this to our attention.

8/10 - 좋아요

Robert 님, Auckland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good rooms and amenities. Some staff a little casual responding to guest requests. Above average complimentary breakfast.
2024년 2월에 7박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello Robert,We appreciate your feedback on our rooms and amenities and are glad you enjoyed our complimentary breakfast. Guest satisfaction is important to us, and we will address your experience with our staff. If you have any further comments, please feel free to reach out to our management team.

8/10 - 좋아요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall everything was good
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello Brittany,Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a good experience during your stay at our hotel. Your satisfaction is our top priority, and we hope to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was comfortable and clean.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 16일
Hello Robert,Thank you for taking the time to share your feedback about your recent stay. We are glad to hear that you found our property comfortable and clean. Our team strives to provide a comfortable and clean environment for all our guests. We hope to welcome you back in the future for another enjoyable stay.

6/10 - 괜찮아요

Rodney

가족 여행
좋아요: 직원 및 서비스
The elevator made a loud noise (screeching) when coming to a stop going up. Then we looked the inspected certificate in the elevator and it had expired!!! It expired in 12/23. When the current date was 2/13/24. Please get it up to current for everyone's peace and safety.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Rodney, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. The safety of our guests is of utmost importance to us, and we have taken immediate action to address the issue with the elevator certificate. Rest assured, we have ensured that it is now up to date for the peace and safety of all future guests.

8/10 - 좋아요

anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No issues with check in or check out. The breakfast and coffee was luke warm.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello anthony, Thank you for choosing our hotel and providing feedback about your stay. We apologize for any inconvenience you experienced with the breakfast and coffee temperature. We appreciate your valuable input and will share it with our team for further improvement.

6/10 - 괜찮아요

Brenda

가족 여행
Property was average in appearance. Elevator area was very unpleasant. Custodians cleaning supplies and laundry area not kept very well. Air filters in my room needed to be changed. Heat and air needed servicing. Did not consistently provide heat.
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Brenda,Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. Our team will look into the issues you mentioned and take appropriate steps to address them. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future for an improved experience.

10/10 - 훌륭해요

Keith Wesley 님, Austin

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Keith Wesley,We appreciate you taking the time to rate our hotel with a perfect score. It means a lot to us that you had a wonderful stay. If you have any additional feedback or suggestions, please do not hesitate to reach out to us. We hope to have the pleasure of welcoming you back in the near future.

8/10 - 좋아요

Ariane

좋아요: 청결 상태
Spacious king room
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Ariane, Thank you for sharing your feedback on the spaciousness of our king room. We appreciate hearing about your experience and are delighted that you found the room to be accommodating. If there's anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Janice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice accommodations for a quick stay. Variety of restaurants (The Spot Food Hall, Milk and Honey, and Red Lobster to name a few). Rooms are clean and comfy, bathrooms are nice and big, I think some rooms have roll in showers. Overall, nice stay for a quick trip.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Janice,Thank you for taking the time to review your recent stay. We are delighted to hear that you found our accommodations to be nice and comfortable. It's great that you enjoyed the variety of dining options available, including The Spot Food Hall, Milk and Honey, and Red Lobster. We strive to provide clean rooms and spacious bathrooms to enhance our guests' experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

8/10 - 좋아요

Laurie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Elevator needs to be fixed. Add grab bars to the shower.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Laurie,Thank you for your feedback regarding the elevator and shower. We appreciate your suggestions and will pass them along to our team for consideration. We strive to provide a comfortable and convenient experience for all our guests.

10/10 - 훌륭해요

Rochelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Girls weekend
My friend and I booked this room because of a game at FedEx Field. The staff, namely the lady at check-in and the GM, were so very nice and accomodating to our needs. They let us leave a vehicle there until after the game was over, super helpful! Room was clean, hotel close to pretty much anything you'd need. New seafood restaurant down the road had the most amazing creme Brule!! All around great trip! We both said we'd stay there again.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Rochelle,Thank you for sharing your positive experience at our hotel! We're glad to hear that our staff, especially the lady at check-in and the GM, were friendly and accommodating. It's great that they were able to assist with storing your vehicle and ensure a hassle-free experience. We're also delighted to know that you found the room clean and the hotel's location convenient. Your recommendation means a lot to us, and we hope to welcome you back for another great stay in the future!

10/10 - 훌륭해요

Donnell

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Donnell,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and are delighted that you had a wonderful experience with us. We strive to provide exceptional service to all our guests, and we are pleased to hear that we met your expectations. Should you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Sonja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Sonja,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 1월 4일
Hello Kimberly,We're thrilled to hear that you had a fantastic stay with us! We're always striving to provide the best experience for our guests. If you have any further feedback or suggestions, please reach out to us directly. We hope to have the pleasure of welcoming you back soon!

8/10 - 좋아요

KAREN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello KAREN,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was great, and we hope to have the pleasure of hosting you again soon.

8/10 - 좋아요

Robyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 2월 8일
Hello Robyn, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very convenient
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Dear Guest,Thank you for sharing your positive feedback regarding the convenience of your stay. We appreciate your kind words and are delighted to hear that our hotel met your needs. Should you have any future travel plans, we would be honored to welcome you back for another convenient experience.

10/10 - 훌륭해요

Douglas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Douglas,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. If you have any further feedback or if there's anything else we can do for you, please don't hesitate to reach out to us. We hope to welcome you back soon for another fantastic stay.

8/10 - 좋아요

Charee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lobby was beautifully decorated. Staff was friendly. Cleanliness was good. Happy to get fresh towels daily. Breakfast was great! Not crazy about the serving schedule. 6am-930 is a little early when you are on vacation. My only issue was that there was a lingering smoke smell in the hallway on the first floor which would seep into our room at times.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 13일
Hello Charee,Thank you for your kind words about our beautifully decorated lobby, friendly staff, and good cleanliness. We are delighted to hear that you enjoyed the great breakfast and the fresh towels provided daily. We apologize for any inconvenience caused by the serving schedule and understand that it may not have been ideal for your vacation. Regarding the lingering smoke smell, we will certainly look into this matter to ensure a pleasant experience for all our guests.

10/10 - 훌륭해요

Estuardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 12일
Hello Estuardo,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had such a positive experience with us. We look forward to welcoming you back soon!

8/10 - 좋아요

Roberta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Roberta,We appreciate you taking the time to rate our hotel. If you have any feedback or concerns about your stay, please don't hesitate to reach out to us directly. We value your opinion and would love the opportunity to address any issues you may have encountered.

4/10 - 별로예요

Denisha

가족 여행
별로예요: 숙박 시설 상태 및 시설
It smelled like cigarettes when we first walked into the room and it was labeled as non smoking. Also the condition of the property needs to be A LOT cleaner. And lastly our toilet was messed up and was not able to flush/kept running ( there’s also a broken hook in the room to hang your towels. Oh and one more thing the heat/air was on auto but the air kept coming on ( it wouldn’t allow us to change it)
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Denisha, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you experienced with the room's smell and cleanliness, as well as the issues with the toilet, towel hook, and HVAC system. We appreciate you bringing these matters to our attention and will ensure they are addressed with our team. We strive to provide a comfortable stay for all our guests and we will use your comments to improve our services.

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay.
A great place to stay...very clean, the rooms are very spacious, the breakfast is awesome and the staff is very helpful. We have stayed at this hotel several times now and will continue to stay here whenever we are in town to visit our daughter.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Angela,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you found our hotel to be clean, spacious, and our breakfast to be awesome. Our team takes pride in providing exceptional service, so it's wonderful to hear that you found them to be helpful. We truly appreciate your loyalty and look forward to welcoming you back on your future visits to see your daughter.

10/10 - 훌륭해요

Kirsten

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Kirsten,We are thrilled to hear that you had a wonderful experience during your recent stay at our hotel. We strive to provide exceptional service and it's always rewarding to know that we have succeeded in meeting your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

8/10 - 좋아요

Alexander

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good facility. Convenient and quiet.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Alexander,Thank you for choosing our hotel for your stay. We are glad to hear that you found our facility to be good and enjoyed the convenience and quietness. We strive to provide a comfortable and peaceful experience for our guests. If there is anything else we can assist you with in the future, please don't hesitate to reach out to us.

8/10 - 좋아요

Christin

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Christin, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

4/10 - 별로예요

DeVarrow

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
When I got to the room there was a smell. I checked the refrigerator and there was food still there from who knows when. The tables look like they weren’t clean. I called from housekeeping, but no one showed and I ended up wiping the room down myself.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello DeVarrow, Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. We take cleanliness seriously and will address this with our housekeeping team. We appreciate you taking the initiative to clean the room, and we will use this feedback to improve our service.