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예약 가능 여부 확인

레거시 오토만 호텔 여행 후기

5 out of 5
레거시 오토만 호텔
Hobyar Mahallesi Hamidiye Cad. No: 16, Sirkeci, Istanbul, Istanbul

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 661개 이용 후기 중 177개" "
평점 8 - 좋아요. 661개 이용 후기 중 215개" "
평점 6 - 괜찮아요. 661개 이용 후기 중 118개" "
평점 4 - 별로예요. 661개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 661개 이용 후기 중 80개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
굿 짱!
매우 고풍스런 분위기의 호텔이었습니다. 특히 엘리베이터나 로비의 모습은 마치 옛날 건물에서나 볼수 있는 멋진 곳이었습니다.

6/10 - 괜찮아요

이경섭 님, 한국

좋은 위치 밖에는 없네요
사진에서 보여지는 것과는 다르게 바다가 보이는 객실이 가장 윗층 밖에는 없습니다. 나머지 층은 앞 건물에 가리게 되어 전망이 좋지 않습니다. 트윈베드룸에 묶었는데 트윈베드가 나란히 붙어있었고 방이 좁은 느낌이 들었습니다.조식은 그런대로 먹을만하고, 구시가지에 있어 근처 관광지 접근성이 굉장히 좋습니다.

4/10 - 별로예요

ANANT SURYAKANT

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Very poor price to performance ratio
2024년 4월에 4박 숙박함

8/10 - 좋아요

Majid

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 5박 숙박함
답변 제공: Guest Relations/Dilara 님, 2024년 4월 10일
Dear Valued Guest,Thank you for the reviews.We are looking forward to welcoming you again.Best Regards,

6/10 - 괜찮아요

Shermin

가족 여행
Leider service im Hotel war nicht 5 Sterne. Frühstück war nicht gut, Zimmer Service war nicht gut. Bei uns würde ganze Zeit Bad und Boden nicht geputzt. Wir müssten jeden Tag nach wasser und Kaffee rennen
2024년 3월에 5박 숙박함
답변 제공: Guest Relations/Dilara 님, 2024년 4월 7일
Dear Shermin Vafaei,First of all, we would like to thank you for choosing our hotel for your stay. We hope that you had a wonderful holiday in Istanbul. We apologize for the negativities you had. The location of our hotel is the historical area of Istanbul. Compared to the area, our prices are more affordable and our service opportunities are at the highest level. Also, for the other problems you had, we will be in contact with the related departments to find solutions.Best Regards,

10/10 - 훌륭해요

Yasmin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Guest Relations/Dilara 님, 2024년 4월 7일
Dear Yasmin,Thank you for the review.We are looking forward to welcoming you again.Best Regards,

10/10 - 훌륭해요

Fabian Maximilian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Guest Relations/Dilara 님, 2024년 4월 7일
Dear Fabian Maximilian,Thank you for the review.We are looking forward to welcoming you again.Best Regards,

8/10 - 좋아요

KwokSum

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is well located. We walked to Hagia Sophia and Blue Mosque. We also walked to Galata Tower and Istikal Street Public transport is close by Hotel is very near the spice bazaar. Lots of restaurants near the hotel Initially we were given a room with windows opening into the lobby area which was noisy but customer service was kind enough to move us to another room.
2024년 3월에 4박 숙박함
답변 제공: Guest Relations/Dilara 님, 2024년 4월 1일
Dear Kwok Sum Looi, First of all, thank you for your kind attention and good comments for Legacy Ottoman Hotel. We are delighted to learn that your stay was good! Thanks for us to participate in your wonderful, memorable experience. We hope to see you here again in the future. Best Regards,

2/10 - 너무 별로예요

omer

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You can not get to this hotel with your car. Staff will lie to you and say otherwise. Don’t believe them, and they will not refund anything for cancelled reservation!
답변 제공: Guest Relations Department 님, 2024년 3월 30일
Dear Guest,First of all, we would like to thank you for choosing our hotel for your stay. We hope that you had a wonderful holiday in Istanbul. We apologize for the negativities you had. The location of our hotel is the historical area of Istanbul. Compared to the area, our prices are more affordable and our service opportunities are at the highest level. Also, for the other problems you had, we will be in contact with the related departments to find solutions.Best Regards, Guest Relations Department.

10/10 - 훌륭해요

Irim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All staff were excellent. Salon was amazing. This place made my 4 day stay in Turkey the best! Would definitely recommend this place.
2024년 2월에 3박 숙박함
답변 제공: Guest Relations/Dilara 님, 2024년 3월 27일
Dear Valued Irim Raza,Thank you very much for the nice review. We are happy that you had a good time here. We are looking forward to welcoming you again.Kind Regards,

6/10 - 괜찮아요

Liang

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel is quite old, but location is convenient
2024년 3월에 1박 숙박함
답변 제공: Guest Relations/Dilara 님, 2024년 3월 19일
Dear Thank you for your reviews. For better services, your comments are important to us. Our hotel is inside of a historical building which is 127 years old. Also, our hotel is located in the old city that takes the interest of tourists. We are happy to be a part of your İstanbul memories.We are looking forward to seeing you here again.Best Regards,

4/10 - 별로예요

Norman

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Guest Relations/Dilara 님, 2024년 3월 18일
Dear Norman Viegas,First of all, we would like to thank you for choosing our hotel for your stay. We hope that you had a wonderful holiday in Istanbul. We apologize for the negativities you had. The location of our hotel is the historical area of Istanbul. Compared to the area, our prices are more affordable and our service opportunities are at the highest level. Also, for the other problems you had, we will be in contact with the related departments to find solutions.Best Regards,

10/10 - 훌륭해요

Oliver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location
2024년 3월에 3박 숙박함
답변 제공: Guest Relations/Dilara 님, 2024년 3월 18일
Dear Oliver Barber,First of all, thank you for your kind attention and good comments for Legacy Ottoman Hotel. We are delighted to learn that your stay was good! Thanks for us to participate in your wonderful, memorable experience. We hope to see you here again in the future. Best Regards,

10/10 - 훌륭해요

Masai

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best experience! It was my first time in Istanbul and all of the staff were incredibly nice and welcoming. The location is perfect and walking distance from so many sites and food/shopping areas. You can take the tram or a taxi easily if you don’t want to walk. Concierge managers Ercan and Nadem were so nice and accommodating. I needed to get a last minute taxi to the airport and the booked one immediately and gave me some amazing turkish tea in the meantime!
2024년 3월에 1박 숙박함
답변 제공: Guest Relations/Dilara 님, 2024년 3월 13일
Dear Masai Hunter, First of all, thank you for your kind attention and good comments for Legacy Ottoman Hotel. We are delighted to learn that your stay was good! Thanks for us to participate in your wonderful, memorable experience. We hope to see you here again in the future. Best Regards,

10/10 - 훌륭해요

Elif

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Die Unterkunft ist sehr zentral und man kann Tram, Bus, Ubahn und auch die Fähre in sehr kurzer Zeit erreichen, was für uns sehr wichtig war und wir deshalb auch wieder diese Unterkunft gewählt haben.
2024년 3월에 7박 숙박함
답변 제공: Guest Relations/Dilara 님, 2024년 3월 12일
Dear Elif Çetin,First of all, thank you for your kind attention and good comments for Legacy Ottoman Hotel. We are delighted to learn that your stay was good! Thanks for us to participate in your wonderful, memorable experience. We hope to see you here again in the future. Best Regards,Guest Relations Department

2/10 - 너무 별로예요

Md Shamsul

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible hotel !!! Room was extremely hot AC was not working because they have system that can supply either heat or air condition. when I complained about the hot they advised me to open the window. when I did that too much noise from out side I stayed five night but they did not change the bed sheet at all. they did not supply enough body wash. hotel stuff was greedy for tips and if I don't tip they even don't look at me. they just ignore
2024년 2월에 5박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 4일
Dear Md Shamsul Alam,Thank you for choosing our hotel for your stay. We apologize for the negativities you had. We will try to serve you better next time and try to provide you a good quality stays regarding your complaints. Best Regards,

6/10 - 괜찮아요

Ashgar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While the location of the property was good, their central air condition / heater was terrible. During winter, which was my stay, the central heating makes the room looks like an oven and when asked the management, they were either helpless or clueless of what to do. It is not worth paying a big sum for this room when your holiday convenience is going to be a disaster.
2024년 2월에 2박 숙박함
답변 제공: Guest Relations/Dilara 님, 2024년 2월 28일
Dear Valued Ashgar Ali,Thank you for taking the time to share comments. Your reviews are important for us to make the facilities better. We will inform the related departments to take action to prevent problems and provide a better service for the next stays of your and other guests Best Regards,-Guest Relations

4/10 - 별로예요

Ayse

.
2024년 2월에 5박 숙박함
답변 제공: Misafir İlişkileri Departmanı 님, 2024년 2월 21일
Sayın Ayşe Atik,Geri bildiriminiz için teşekkür ederiz. Olumsuzluklar yaşamış olmanızdan dolayı sizlerden Legacy Ottoman Otel olarak özür dileriz. Bir sonraki gelişinizde sizlere daha iyi bir hizmet verebilmemiz adına bizlere daha detaylı bir yorum bırakmanızı rica ederiz. Saygılarımla,

8/10 - 좋아요

Ebubekir

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Das Bad muss dringend renoviert werden. Alles andere war super, du bist zu Fuß in kürzester Zeit am Ziel.
2024년 2월에 4박 숙박함
답변 제공: Guest Relations/Dilara 님, 2024년 2월 14일
Dear Ebubekir Akasak, First of all, we would like to thank you for choosing our hotel for your stay. We hope that you had a wonderful holiday in Istanbul. We apologize for the negativities you had. The location of our hotel is the historical area of Istanbul. Compared to the area, our prices are more affordable and our service opportunities are at the highest level. Also, for the other problems you had, we will be in contact with the related departments to find solutions. Best Regards,

10/10 - 훌륭해요

Hiroshi

좋아요: 직원 및 서비스, 편의 시설/서비스
12時前に到着しましたが、アーリーチェックインOKでした。スタッフは、みんな親切で、気持ち良く滞在できました。
2024년 1월에 3박 숙박함
답변 제공: Guest Relations/Dilara 님, 2024년 2월 6일
Dear Valued Hiroshi Ubuka,We are thankful for your kind interest and nice comments. We are delighted to learn that you had a pleasant stay in our hotel. We would like to welcome you here again.Best Regards,

10/10 - 훌륭해요

ahmad

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great property close to everything and very clean
2024년 1월에 5박 숙박함
답변 제공: Guest Relations/Açelya 님, 2024년 1월 28일
Dear valued Ahmad,We are thankful for your contentedness and good revıew about us. Hope to see you again.Best regard

4/10 - 별로예요

Luca

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Servizio e pulizia pessimo. Attenzione al cliente nessuna anzi sgarbati e indolenti. Eravamo in 3 ed il corredo della stanza era per due nemmeno dopo una telefonata mi hanno portato gli asciugamani. Non ci sono spine per le ricariche telefonino. Mi hanno chiesto il deposito di 100 euro con carta per quattro biscotti e due cioccolatini nel frigo avevano paura che li prendessimo senza pagare......che vergogna. Lunga attesa per il check in in tredietro il bancone 1 solo lavorava. La struttura ha grandi potenzialità però non espresse.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations/Dilara 님, 2024년 1월 3일
Dear Valued Guest, Thank you for taking the time to share your comment. We always follow the policy of service from good to perfect. We assure you. We will be in contact with the departments which you've had problems with to prevent others.Best Regards,

4/10 - 별로예요

Mesut

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Taxi durfte nicht zur Hotel vorfahren, bei diesem Menschenmenge mussten wir mit mehreren Koffern ca. 300m auf den schlecht gepflasterten Gehweg zur fuss zum Hotel gehen.
2023년 12월에 3박 숙박함
답변 제공: Guest Relations/Dilara 님, 2023년 12월 27일
Dear Valued Mesut Uluışık,Thank you for taking the time to share your comments.The street where our hotel is located is closed to traffic due to the government rule.Best Regards,

6/10 - 괜찮아요

Zubair

가족 여행
좋아요: 편의 시설/서비스
The front desk staff were not helpful all they wanted was to Nick and dime me. My two room were paid for with 3 persons in each room.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations/Dilara 님, 2023년 12월 21일
Dear Valued Zubair,Thank you for taking the time to share your comments about our hotel. We assure you that we will be in contact with related departments in order to prevent problems for you and other guests. We are looking forward to welcome you here again! Best Regards,

2/10 - 너무 별로예요

SHERIHAN

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worse rooms ever Very small and suffocating Worse shower experience Zero service My stay was shockingly bad I choose this hotel over my favorite one in Sultan Ahmet and I regret it alot
2023년 10월에 5박 숙박함
답변 제공: Guest Relations/Dilara 님, 2023년 12월 18일
Dear Valued Sherihan,Thank you for taking the time to share your comment. We always follow the policy of service from good to perfect. We assure you. We will be in contact with the departments which you've had problems with to prevent others. We wish you all the best in the new year. We are looking forward to welcoming you again to our hotel. Best Regards,

6/10 - 괜찮아요

Kanav 님, New Delhi

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Overall the property is nice however it's very old style and room washroom was not very well maintained. There was a leak and as well the bath tub shower was not well fitted.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations/Dilara 님, 2023년 12월 18일
Dear Valued Kanav Dhawan,Thank you very much for sharing your comments related to your experience of staying at Legacy Ottoman. We are delighted to learn that your stay was good. Also, we are sorry for the problems you've faced here. We will be in contact with related departments to solve problems. We wish you all the best in the new year for you and your loved ones.We are looking forward to welcoming you here again!Best Regards,

10/10 - 훌륭해요

Can

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Richtig schönes Hotel in einer unschlagbaren Lage. Man liegt sozusagen „perfekt“ und kann ALLES zu Fuß erreichen. Wenn man das Hotel betritt, kriegt man direkt einen Wow-Effekt. Es ist so riesig und unglaublich sauber. Leider sind die Zimmer und die Zimmer Flure eher sehr alt. Ich weiß, dass es osmanisch gehalten ist, aber der Teppich könnt mal getauscht werden oder die Holzstühle und das Holz hinterm Bett sieht aus, als ob das schon seit 30 Jahren da ist. Aber sonst wirklich ein 10/10 Hotel. Der Pool ist leider eiskalt. (Im Keller) und wird Nicht beheizt.
2023년 12월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 9일
Dear Guest Louis Mika Schmidt,Thank you for your nice attention and comments for Legacy Ottoman Hotel. We are delighted to learn that your visit to İstanbul was good. We are going to contact with the department which you had a problem. We wish you a wonderful year with your loved ones.Best Regards,

2/10 - 너무 별로예요

ilimdar

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
They don’t clean rooms
2023년 11월에 1박 숙박함
답변 제공: Guest Relations/Dilara 님, 2023년 11월 30일
Dear Guest İlimdar,Thank you for taking the time to share your comment. We always follow the policy of service from good to perfect. We will be in contact with related departments in order to prevent problems for future visits of yours and others. Best Regards,

8/10 - 좋아요

m.j.a

2023년 11월에 3박 숙박함
답변 제공: Guest Relations/Dilara 님, 2023년 11월 29일
Dear Valued Guest,Thank you for your nice attention and comments about our hotel. We are glad to learn that your stay was good. We are looking forward to welcome you here again.Best Regards,

8/10 - 좋아요

Juan 님, Bogota

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buen hotel. Cómodo. Seguro. Limpio.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations/Dilara 님, 2023년 11월 29일
Dear Valued Guest,Thank you for your nice attention and comments about our hotel. We are glad to learn that your stay was good. We are looking forward to welcome you here again.Best Regards,

4/10 - 별로예요

Munir

별로예요: 객실의 편안함
Bad experience in this hotel
It was a terrible stay I have ever experienced, the receiption guys were not friendly at all, the receiption guy told me to left my laundry bag in the room and they will take it for laundry and they did not take it for laundry, when I check out I found someone shouted at the receiption and hitting his hand hardly on the table of the receiption it seems that he experienced a terrible treatment from the people who work in the hotel. The bottom line is that it was a very bad experience and I will not book again in this hotel.
2023년 11월에 2박 숙박함
답변 제공: Guest Relations/Dilara 님, 2023년 11월 29일
Dear Guest Munir,Thank you for taking the time to share your comment. We always follow the policy of service from good to perfect. We assure you. We will be in contact with the departments which you've had problems with in order to prevent others.Best Regards,

8/10 - 좋아요

Mahmut

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Guest Relations/Dilara 님, 2023년 11월 30일
Değerli Misafirimiz Mahmut Bey,Legacy Ottoman Otel'i konaklamanız için tercih ettiğiniz için memnuniyet duyarız. Otelimiz hakkındaki görüşlerinizi belirttiğiniz için teşekkür ederiz.Saygılarımla,

8/10 - 좋아요

Rajeman

좋아요: 청결 상태, 직원 및 서비스
Ras
2023년 11월에 2박 숙박함
답변 제공: Guest Relations/Dilara 님, 2023년 11월 17일
Dear Valued Guest Rajeman,Thank you for your nice comment and attention to our hotel.We are delighted to learn that your stay was good. Best Regards,

10/10 - 훌륭해요

Rohullah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel
2023년 11월에 5박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 10일
Dear Valued Guest, First of all thank you very much for your kind attention and good comments for Legacy Ottoman Hotel. We are delighted to learn that your stay was good! Thanks for allowing us to be a part of your wonderful, memorable experience. We hope to see you here again in the future. We Hope to see you again soon! Best RegardsGuest Relations Department

8/10 - 좋아요

Emre

좋아요: 청결 상태, 직원 및 서비스
Ali Osman very good Personal
2023년 10월에 6박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 30일
Dear Valued Guest,Thank you very much for your kind attention and good comments. We are glad to learn that your stay was good.We would like to see you here again. Kind Regards,Guest Relations

10/10 - 훌륭해요

ilimdar

2023년 9월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 28일
Dear valued Guest, first of all thank you very much for your kind attention and good comments for Legacy Ottoman Hotel.We are delighted to learn that your stay was good! Thanks for allowing us to be a part of your wonderful, memorable experience. We hope to see you here again in the future. We Hope to see you again soon! Best Regards

8/10 - 좋아요

mohamed sadok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Guest Relations/Dilara 님, 2023년 10월 23일
Dear Valued Guest Mohamed Sadok,First of all, thank you very much for choosing our hotel to stay in İstanbul. We are delighted to learn that your stay was good! Thanks for allowing us to be a part of your wonderful, memorable experience. We always follow the policy of service from good to perfect. We assure you. That we will be in contact with the departments which you’ve had problems with in order to prevent others. We hope to see you here again in the future. We hope to see you again soon! Kind Regards,

10/10 - 훌륭해요

Debora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Está muy bien situado, el hotel está muy bien, las camas muy cómodas.
2023년 10월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 2일
Dear Valued Guest,Thank you for your nice comments. We honoured to learn that you enjoyed your stay. I wish you the best for your future visits.Best Regards,

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Loyl elsewhere for higher end hotel
Over rated, over priced, customer service was almost non existent. We went into the bar area, it looked well appointed. On closer look, dirty use dishes on many tables, they had just opened. Not impressed
2023년 10월에 2박 숙박함
답변 제공: Guest Relations/Dilara 님, 2023년 10월 20일
Dear Valued Guest,First of all, thank you very much for your kind attention and good comments for Legacy Ottoman Hotel. We are delighted to learn that your stay was good! Thanks for allowing us to be a part of your wonderful, memorable experience. We always follow the policy of service from good to perfect. We assure you. That we will be in contact with the departments which you've had problems with in order to prevent others. We hope to see you here again in the future. We hope to see you again soon! Best Regards,Guest Relations

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
Ne mérite pas 5 étoiles
L'emplacement de l'hôtel est excellent pour visiter la ville à pied ou avec les transports. Les parties communes de l'hôtel sont attrayantes et les services (spa, restaurant) sont bons. Cependant, mon séjour a été gâché par l'attribution d'une chambre donnant un site de construction (voir la photo ci-dessous), avec le pire étant des bruits de construction très perturbateurs tard le soir (après 23h)! Je me suis plainte à plusieurs reprises de cette situation et demandé de changer de chambre, mais aucune solution ne m'a été proposée. Quand je me suis plainte le lendemain, je n'ai même pas reçu des excuses! Ni la chambre (avec une chaise cassée) et encore moins le service du personnel ne sont dignes d'un hôtel de 5 étoiles!
2023년 9월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 31일
Dear Valued Guest,Thank you for taking the time to share your comment. We always follow the policy of service from good to perfect. We assure you. That we will be in contact with the departments which you've had problems with in order to prevent others. If you contact with our Guest Relations Department (guestrelation@legacyottomanhotel.com) we will try to better assist you on your future visit. We are looking forward to welcome you again in our hotel. Best Regards,Guest Relations

8/10 - 좋아요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location
2023년 7월에 1박 숙박함
답변 제공: Guest Relations/Dilara 님, 2023년 10월 16일
Dear Valued Guest,The location of our hotel is the historical area of Istanbul. Compared to the area, our prices are more affordable and our service opportunities are at the highest level. Best Regards

8/10 - 좋아요

Katrina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would highly recommend. Great location. Two things that were of concern though is marble step to bathroom was a tripping hazard and water leaking on floor when showering
2023년 10월에 3박 숙박함
답변 제공: Guest Relations/Dilara 님, 2023년 10월 15일
Dear Valued Guest, First of all thank you very much for your kind attention and good comments for Legacy Ottoman Hotel.We are delighted to learn that your stay was good! Thanks for allowing us to be a part of your wonderful, memorable experience. We hope to see you here again in the future. We hope to see you again soon! Best Regards,

8/10 - 좋아요

Donald

2023년 9월에 1박 숙박함
답변 제공: Guest Relations/Dilara 님, 2023년 11월 1일
Dear Valued Guest,First of all, thanks a lot for choosing our hotel for your stay in Turkiye. Also, we honoured to learn you like our hotel. We're working to serve better for our valuable guests. Wish you all the best!Best Regards,

6/10 - 괜찮아요

Gaysa

연인과의 여행
좋아요: 직원 및 서비스
Room 319 has bad lighting and no natural light. Next time i will stay in a room with a view and natural light
2023년 9월에 5박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 12일
Dear Valued Guest , Thank you for taking the time to share your comment. We always follow the policy of service from good to perfect. We assure you. That we will be in contact with the departments which you've had problems with in order to prevent others. If you contact with our Guest Relation department. We will try to better assist you on your future visit.We are looking forward to welcome you again in our hotel. Best Regards,GUEST RELATIONS

8/10 - 좋아요

Bernd

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 12일
Dear valued Guest, First of all thank you very much for your kind attention and good comments for Legacy Ottoman Hotel.We are delighted to learn that your stay was good! Thanks for allowing us to be a part of your wonderful, memorable experience. Best Regards

2/10 - 너무 별로예요

Sana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 12일
Dear Valued Guest , Thank you for taking the time to share your comment. We always follow the policy of service from good to perfect. We assure you. That we will be in contact with the departments which you've had problems with in order to prevent others. Best Regards

6/10 - 괜찮아요

Karl

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 12일
Dear valued Guest, First of all thank you very much for your kind attention and good comments for Legacy Ottoman Hotel.We are delighted to learn that your stay was good! Thanks for allowing us to be a part of your wonderful, memorable experience. Best Regards

10/10 - 훌륭해요

Iris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 12일
Dear valued Guest, First of all thank you very much for your kind attention and good comments for Legacy Ottoman Hotel.We are delighted to learn that your stay was good! Thanks for allowing us to be a part of your wonderful, memorable experience. Best Regards

8/10 - 좋아요

Xiao Yan 님, Broomfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 12일
Dear valued Guest, First of all, thank you very much for your attention and comments for Legacy Ottoman Hotel.We are delighted to learn that your stay was good! Thanks for allowing us to be a part of your wonderful, memorable experience. Best Regards

10/10 - 훌륭해요

MARCO ANTONIO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El hotel está muy bien ubicado, el personal es muy atento y con mucha disponibilidad de brindar un buen servicio, muy recomendable
2023년 9월에 3박 숙박함
답변 제공: Guest Relations/Sema 님, 2023년 9월 28일
Dear valued Guest, first of all thank you very much for your kind attention and good comments for Legacy Ottoman Hotel.We are delighted to learn that your stay was good! Thanks for allowing us to be a part of your wonderful, memorable experience. We hope to see you here again in the future. We Hope to see you again soon! Best Regards