로비 좌석 공간

홀리데이 인 사라토가 스프링스, IHG 호텔 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 492개" "
평점 8 - 좋아요. 1002개 이용 후기 중 337개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 106개" "
평점 4 - 별로예요. 1002개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 23개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Steve 님, Montville NJ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Real pet friendly hotel in a good location
No fee for pets! That's the only reason of chousing that hotel. It's in a pretty good location. A park just behind the hotel. Central area convenient for dining and shopping. Nice indoor pool. The only thing I wish to get is coffee in the lobby area. Anyway, we can make coffee in the room.

10/10 - 훌륭해요

Blair

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, price! Conner was our contact and helped us with our reservation, room and sights to see! Thanks, Conner!!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Blair,Thank you so much for taking the time to leave us your feedback. From our prime location to our friendly team members, we're so happy to know that you enjoyed everything about your visit. We will be sure to pass your compliments along to Conner, and we hope to see you again soon. Sincerely,Kevin TuohyGeneral Manager

8/10 - 좋아요

Paul 님, Chelmsford

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No complaints...Parking spaces are a bit tight but then again, this location is in downtown Saratoga Springs...
2024년 4월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 4월 24일
Thank you for your review, Paul! Please choose to stay with us again soon so that we may earn a perfect, 5 out of 5!

6/10 - 괜찮아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This is a clean but dated hotel. Beds were fine. Location was good. But the rooms were small and the place needs brought into the current century
2024년 4월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 4월 19일
Thank for the candid feedback, Rebecca. We are very pleased that you were happy with the hotel location as well as the cleanliness of the hotel. We very much hope to host you again soon!

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 4월 16일
Thank you so much for the favorable review, Steven! We are unbelievably happy that you were so pleased with your stay. Please choose to stay at the Holiday Inn whenever you travel to the Saratoga area in the future!

10/10 - 훌륭해요

Arturo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that the property was clean and it was located in a convenient area close to walks for parks, shopping and restaurants. I also liked that it was located relatively close to major highways.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Arturo,Thank you so much for the five-star review. We are so pleased you were able to take advantage of our convenient location, and we hope you'll come back for another visit.Sincerely,Kevin TuohyGeneral Manager

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 4월 13일
Thank you for taking the time to rate the hotel, John. We are terribly sorry that we earned just a 1 out of 5 rating. As can be seen from virtually all of the feedback on this site, our receiving such a rating is exceedingly rare. We truly would have liked to have had you post some additional comments or constructive criticism so that we may address the issues that led you to rate us so poorly. I can assure you that we will work to ensure that we receive far more positive ratings should you choose to stay with us in the future!

10/10 - 훌륭해요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and comfortable but basic, which was fine. The staff was super nice. What I liked about the hotel was that there was plenty of common lounge space and it was so convenient to walk right to all the stores, restaurants, and bars. I would definitely stay again!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Cynthia,It is wonderful to know that you had an excellent experience with us at Holiday Inn Saratoga Springs! We are delighted our hospitable team left a memorable impression on you and that you took full advantage of the convenience our location affords our guests. Receiving recognition for the high standards of cleanliness we adhere to is always appreciated as well! Thank you for your perfect rating, and we hope you return soon. Sincerely,Kevin TuohyGeneral Manager

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 4월 12일
Thank you so much for the positive feedback, Elizabeth. We are unbelievably happy that you were able to rate your stay a 5 out of 5. Please stay safe and healthy and come see us again soon!

10/10 - 훌륭해요

Astri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 4월 12일
Thank you so much for sharing the perfect, 5 out of 5, review Astri! We are thrilled that you seem to have enjoyed your stay almost as much as we enjoyed hosting you. Please choose to stay wish us whenever your travels bring you to the Saratoga area in the future!

10/10 - 훌륭해요

Donovan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 4월 12일
Thank you for rating the hotel 5 out of 5, Donovan! We are incredibly pleased that you enjoyed your visit. Please choose to stay with us again very soon!

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A convenient place to stay at an affordable price.
2024년 4월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 4월 10일
Thank you for sharing the positive feedback, Donald. We are thrilled that you enjoyed your visit and truly hope that you will stay with us again soon!

4/10 - 별로예요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They put a checkout slip under my door at 4:30 am waking me up and the amount of contractors here coming in late and leaving early, I barely slept. The main purpose of a stay at a hotel is being able to sleep which I didn’t get to do.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Richard,Thank you for your feedback. We sincerely regret that your stay was disrupted, and we can certainly understand your frustration. Please know that your comments will be discussed with our team as we continue to improve the guest experience. Please accept our apologies for any inconvenience. It would be an honor to receive another chance to provide you with the exceptional experience you deserve.Sincerely,Kevin TuohyGeneral Manager

8/10 - 좋아요

David

연인과의 여행
좋아요: 편의 시설/서비스
Great location to city shops etc.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear David,It was a pleasure hosting you while you were in the area. We're glad our location worked well for your trip, and we'd be delighted to have you return to Holiday Inn Saratoga Springs for another fantastic stay.Sincerely,Kevin TuohyGeneral Manager

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 3월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 3월 31일
Thank you so much for taking the time to share your thoughts about your recent stay, Donald! We are incredibly pleased that you enjoyed your stay and that you found our staff to be friendly. Please stay with us again very soon!

10/10 - 훌륭해요

Luis

2024년 3월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 4월 15일
Thank you so much for the perfect, 5 out of 5, review Luis! We are thrilled that you found your stay to be so enjoyable. Please stay with us again in the very near future!

10/10 - 훌륭해요

Steven 님, Cadyville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A
2024년 3월에 2박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 3월 19일
Thank you for taking the time to rate the hotel a perfect 5 out of 5, Steve! We are thrilled that you seem to have enjoyed your stay almost as much as we enjoyed hosting you. Please choose to stay with us whenever your travels bring you to the Saratoga area in the future

2/10 - 너무 별로예요

megan

가족 여행
별로예요: 청결 상태, 직원 및 서비스
We booked this hotel for an overnight stay on a roadtrip to Vermont. While checking in we realized that the town was experiencing a power outage. I completely that a power outage is something out of their control but having zero access to lighting, food, vending machines, ice, and heat in 19 degree weather with 2 children was not a pleasant experience. We had to be guided to our room by a hotel employee by flashlight and navigate our room via phone flashlight until early into the morning hours. The hotel was unwilling to accommodate any type of compensation refund or even offer a free breakfast. Overall extremely displeased.
2024년 2월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 3월 2일
Thank you for sharing your candid feedback. The Holiday Inn was one of the tens of thousands of places that lost power for a few hours very late in the evening/early morning 2/29. Thankfully, power was restored by 4 am the following morning. We know this was an inconvenience to our guests (as it was to hotel management and staff!) and are grateful for your understanding during this situation.

10/10 - 훌륭해요

Anne Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are exceptional
2024년 2월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 2월 24일
Thank you so much for sharing such positive feedback, Anne Marie! We are absolutely thriled that you found your stay to be so enjoyable (and we think you're exceptional, too!). Please come see us again soon!

10/10 - 훌륭해요

aimee 님, Rensselaer

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience. Few people can’t park to save their life and took up 3 extra parking spaces but overall great experience.
2024년 2월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 2월 20일
Thank you so much for sharing the 5 out of 5 review. We are ecstatic that you found your visit to be a great experience. Please choose to stay with us again soon!

10/10 - 훌륭해요

Teddi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Teddi,Now that's a review that's going to make the day of every staff member at Holiday Inn Saratoga Springs. Thank you for being our guest and sharing your kind words. We are delighted you were impressed and hope to have the pleasure of welcoming you back again soon.Sincerely,Kevin TuohyGeneral Manager

10/10 - 훌륭해요

Sheryl

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very comfortable and it is also pet friendly. The park behind is so beautiful, we walked it many times on our way into town which was very close by.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Sheryl,Our day is brightened by your excellent review of Holiday Inn Saratoga Springs! It's wonderful that you enjoyed our comfortable, pet-friendly accommodations, the beautiful park behind us, and our proximity to town. Many thanks for your kind compliments and we hope you'll return!Sincerely,Kevin TuohyGeneral Manager

8/10 - 좋아요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 2월 3일
Thank you for the 4 out of 5 rating, Denise! We are very pleased that you enjoyed your stay. We truly hope that you will choose to stay with us in the future so that we may have the opportunity to earn a perfect, 5 out of 5 rating!

8/10 - 좋아요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Nice place & within walking distance of downtown.
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Thomas,Thank you for your kind review. We're delighted our excellent location was a highlight of your visit, and we appreciate you mentioning it to your fellow travelers. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Sincerely,Kevin TuohyGeneral Manager

8/10 - 좋아요

Maria

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 1월 5일
Thank you for the 4 out of 5 review, Maria! Please come see us again soon so that we can earn a perfect, 5 out of 5 rating!

6/10 - 괜찮아요

Vincent

가족 여행
좋아요: 청결 상태
High Cost - Low Value
This is hotel is very dated. The rooms are small and somewhat cramped. The bathroom and shower is small, cramped and is an old style bathtub with shower. There are no USB ports for recharging your phone. The breakfast food was equally bland, like it had been into a microwave. This place is an example of cookie-cutter, corporate mediocrity, especially for the price
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Vincent,Thank you for taking the time to share your honest thoughts. We regret to learn that you were not fully satisfied with your recent stay. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. It was a pleasure having you here, and we hope you enjoyed your time in Saratoga.Sincerely,Kevin TuohyGeneral Manager

2/10 - 너무 별로예요

Steve

가족 여행
별로예요: 편의 시설/서비스
Cold. Both literally and figuratively. New years weekend, the fireplace and wall the in the front lounge was never on, the fire pit, never on, the hot water in the room sink and shower freezing. No bellman, no luggage carts without have to hunt (without help). The front desk was confused about the rate, as a line trying to check in all found the rates excessive. Each day of our 3 day stay the card keys were deactivated. Front desk blamed the guests for putting cards near cell phones to “demagnetize” them. We didn’t - and the inconvenience each day made us feel unwanted. Heat in the rooms was either freezing or boiling. The facility was understaffed, without warmth or welcome - and damn expensive.
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Steve,While we thank you for being our guest, we are disappointed to see that we fell short of expectations. This is not indicative of the quality experience we wish to provide. Please know that our team will investigate these matters to ensure our accommodations are in top-notch condition and that we are providing the amazing service we are known for. We sincerely apologize for your unsatisfactory experience and hope you'll allow us a second chance to change your perceptions of our hotel.Sincerely,Kevin TuohyGeneral Manager

10/10 - 훌륭해요

Mary

2023년 12월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 1월 5일
Thank you so much for sharing such great feedback, Mary! We are thrilled that you rated your stay a perfect, 5 out of 5! We very sincerely hope to be your home whenever you travel to Saratoga Springs in the future!

6/10 - 괜찮아요

YANFENG

2023년 12월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2024년 1월 14일
Thank you for posting a rating for our hotel. We are disappointed that we earned just a 3 out of 5 rating. We truly hope to host you again soon so that we may earn a more favorable rating.

10/10 - 훌륭해요

Kathleen

좋아요: 숙박 시설 상태 및 시설
Great
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Dear Kathleen,We're delighted you enjoyed your stay at Holiday Inn Saratoga Springs! Thank you for the kind review. Please come see us again soon.Sincerely,Kevin TuohyGeneral Manager

10/10 - 훌륭해요

Joel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Kevin Tuohy 님, 2023년 12월 12일
Thank you so much for the perfect, 5 out of 5 review, Joel!We are absolutely thrilled that it seems you enjoyed your stay almost as much as we enjoyed hosting you. We truly hope to have the opportunity to accommodate you again very soon!

6/10 - 괜찮아요

Thomas J.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
beds were surprisingly comfortable. Room was clearly dated and in need of a make over.
2023년 11월에 4박 숙박함
답변 제공: General Manager 님, 2023년 12월 11일
Dear Thomas,Thank you for leaving a review. We are so glad you chose to stay with us and that you were comfortable during your visit. Our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. It was a pleasure having you here, and we hope you enjoyed your time in Saratoga Springs!Sincerely,Kevin TuohyGeneral Manager

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Kevin Tuohy 님, 2023년 11월 30일
Thank you for taking the time to rate your recent stay an 8 out of 10, David! We truly hope to host you again in the future so that we can earn an even more favorable rating!

10/10 - 훌륭해요

Lucas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2023년 12월 18일
Thank you so much for the 5 out of 5 rating, Lucas! We are incredibly pleased that you found your stay to be so enjoyable. We truly hope to host you again very soon!

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location for all activities in Saratoga. Loved it
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Angela,We can’t thank you enough for staying at Holiday Inn Saratoga Springs and for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!Sincerely,Kevin TuohyGeneral Manager

10/10 - 훌륭해요

Selden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place downtown
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Dear Seldon,Thank you very much for your review and choosing to stay at Holiday Inn Saratoga Springs. We are thrilled you enjoyed your experience with us. It was a pleasure hosting you, and we look forward to welcoming you back.Sincerely,Kevin TuohyGeneral Manager

10/10 - 훌륭해요

Natalka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2023년 11월 18일
Thank you so much for the perfect 10 review, Natalka! We are thrilled that you enjoyed your stay so much. Please choose to stay at the Holiday Inn whenever your travels bring you to the Saratoga Springs area in the future!

10/10 - 훌륭해요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2023년 11월 20일
We can't thank you enough for the perfect 10 review, Lauren! We are thrilled that you seem to have enjoyed your stay almost as much as we enjoyed hosting you. We truly hope to have the opportunity to serve you again soon!

8/10 - 좋아요

maryanne e

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2023년 11월 18일
Thank you for sharing the 4 out of 5 review, Maryanne. We truly hope that you will choose to stay with us again in the near future so that we can earn a perfect 5 out of 5!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
Property is old but could be more welcoming. Staff seemed pretty inattentive. I stayed for 4 night, my room was only serviced once, with no real explanation. Walls are thin, the noise is quite disruptive. There was construction next door, which was not disclosed and by day two of my stay there was major construction in the lobby area with was loud and dirty - again, this was not disclosed by the hotel upon booking or checking in. The restaurant is horrible. Do not waste your time or money.
2023년 10월에 4박 숙박함
답변 제공: General Manager 님, 2023년 11월 6일
We're saddened to learn you did not enjoy your stay. Please accept our apologies for any disappointment with the service you received. We'll speak with our staff about your comments. In addition, we apologize for any concerns about the condition of the property and for any disruption while we update it. Please consider staying with us again when the work is complete.Sincerely,Kevin TuohyGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Kevin Tuohy 님, 2023년 11월 6일
Thank you so very much for the perfect 10 review! We are thrilled that you were so pleased with your stay! We truly hope to host you whenever your travels bring you to the Saratoga Springs area in the future!

10/10 - 훌륭해요

Kaitlyn

2023년 10월에 2박 숙박함
답변 제공: Kevin Tuohy 님, 2023년 11월 1일
Thank you so much for the 5 out of 5 rating, Kaitlyn! We are thrilled that you enjoyed your stay almost as much as we liked hosting you. Please choose to stay with us again soon!

8/10 - 좋아요

Janice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice stay, church bells early in am were a bit annoying. Parking spaces seemed oddly narrow. Otherwise nice stay.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Janice,Thank you for choosing Holiday Inn Saratoga Springs. We trust your room was clean and comfortable and that our location was convenient for your needs. We appreciate your feedback on our parking situation and will speak with our team regarding your comments. Please come back and see us again soon. Sincerely,Kevin TuohyGeneral Manager

10/10 - 훌륭해요

STANLEY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
CLEAN ROOM , FRIENDLY STAFF , GREAT LOCATION , EASY PARKING . REASONABLE PRICE . WOULD STAY THERE AGAIN .
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Stanley,Thank you for taking the time to share your comments with us. We are thrilled to know that you enjoyed your overall visit and appreciated our clean accommodations, friendly staff members, convenient location, and ample parking options. It was truly a pleasure hosting you, and we hope to see you again soon! Sincerely,Kevin TuohyGeneral Manager

10/10 - 훌륭해요

Kate

2023년 10월에 2박 숙박함
답변 제공: Kevin Tuohy 님, 2023년 11월 12일
Thank you so much for taking the time to post a perfect, 5 out of 5 review, Kate! We are incredibly appreciative of the great feedback. Please choose to stay with us again soon!

10/10 - 훌륭해요

Concetta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2023년 10월 20일
Thank you so much for the perfect 10 rating, Concetta! We are absolutely thrilled that you enjoyed your visit! Please choose to stay with us whenever your travels bring you to the Saratoga area in the future!

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfectly Adequate. Great location and value
Clean enough. New enough. Bed was comfortable and bathroom fine. Great location. Will definitely stay again
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 18일
Dear Jeffrey,Thank you for the outstanding review of your recent stay at Holiday Inn Saratoga Springs. We're glad you enjoyed your visit with us and our clean accommodations, comfortable beds, and excellent location. It's the best compliment knowing you'll spend time with us again in Saratoga Springs, so come back soon!Sincerely,Kevin TuohyGeneral Manager

10/10 - 훌륭해요

Kate

2023년 10월에 1박 숙박함
답변 제공: Kevin Tuohy 님, 2023년 11월 6일
Thank you so much for the perfect, 5 out of 5 review, Kate! We are ecstatic that you enjoyed your stay so much! We truly hope to host you again very soon!

8/10 - 좋아요

Mark 님, Brooklyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and staff was polite and courteous
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 12일
Dear Mark,Thank you for your feedback! We're delighted you found our rooms clean and our team polite and courteous. We focus on these details to create a comfortable and welcoming environment for our guests, and it's amazing when our hard work is recognized. We look forward to having the pleasure of hosting you again at Holiday Inn Saratoga Springs!Sincerely,Kevin TuohyGeneral Manager

10/10 - 훌륭해요

Danel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Value and Experience in Saratoga
This is by far the best value in Saratoga, while still getting an upscale feel. .3 miles to the middle of Broadway, less than 2 miles to the Track, less than 3 miles to SPAC. A 'Stewarts' adjacent for essentials and a beautiful park adjoins the parking lot for fitness or pets. Bar and lobby are gorgeous. Pool and fitness center, top notch.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 23일
Dear Danel, Thank you for choosing Holiday Inn Saratoga Springs and for sharing your kind sentiments with us. We are proud to have earned your five-star review and to know you found great value here. We look forward to welcoming you back in the future. Sincerely,Kevin TuohyGeneral Manager