스탠다드룸, 킹사이즈침대 1개 | 책상, 다리미/다리미판, 무료 유아용 침대, 간이 침대

퀄리티 인 여행 후기

2.5 out of 5
퀄리티 인
330 W Morris St, Bath, NY

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 274개 이용 후기 중 109개" "
평점 8 - 좋아요. 274개 이용 후기 중 86개" "
평점 6 - 괜찮아요. 274개 이용 후기 중 43개" "
평점 4 - 별로예요. 274개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 274개 이용 후기 중 14개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Ivis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Ivis,We are delighted to hear that you had a pleasant stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We value your input and look forward to welcoming you back in the future.

8/10 - 좋아요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The woman checking us in was very friendly. The bed was super comfortable and the room was clean. I was happy and would stay here again if I was in the area.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Linda,We are delighted to hear that you enjoyed your stay with us and found our staff friendly. We are glad you found the bed comfortable and the room clean. It would be a pleasure to welcome you back if your travels bring you to the area again.

6/10 - 괜찮아요

Nastassia

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The room was clean and had everything we needed for a comfortable stay. The only disappointing thing was the complimentary breakfast. We were staying at the hotel when it seemed to be at full/nearly full capacity (for the 2024 solar eclipse) and when we went to get breakfast, there was very little food available, and a long line of guests waiting to see if they could get something. We went to the breakfast room several times, to see if more food was added, but it was not. The options were few as well - when I asked whether they would bring our eggs, they said they don’t provide eggs during weekdays. No fruit either. Considering that we paid $230 a night to stay there during the eclipse and they knew they’d be a full house, I would have expected better planning to make sure that everyone got decent breakfast for that price.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Nastassia, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your room clean and comfortable. Your comments regarding the breakfast experience have been noted, and we will share your feedback with our team for further review and improvement. Ultimately, we strive to provide all guests with a satisfactory experience during their stay with us.

4/10 - 별로예요

Joseph

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Cons: Card keys were deactivated 2 Times We put in for late checkout and still got knocked on the door at 10:55 am We found a piece of cookie on the floor We found Toothpaste on the bathroom floor and the Bathroom was not swept It was a Horrible free breakfast. I think they were scrambled eggs but not sure For some reason on Day 2 of our stay, they needed to see my ID again We asked for more pillows and they had no extras available We wanted to watch the Firestick that we brought with us and both HDMI inputs were not working on the TV I needed to iron a shirt, but the iron board cover was all wrinkled. When someone showered in the next room it was deafening Many Stains on the Comforter The ice maker indicated it needed the filter to be changed Pros Room was updated New AC/Heater Unit Lots of cable channels Bed Was reasonably comfortable
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Joseph, Thank you for sharing your detailed feedback with us. We appreciate your observations and regret that your stay did not meet your expectations in some aspects. Your comments have been noted and will be shared with our team for further review. We are pleased to know that you found the room updated, with a new AC/Heater Unit, and enjoyed the variety of cable channels available. We hope to have another opportunity to welcome you back in the future.

8/10 - 좋아요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms decent price, clean, fridge, small microwave, TV in room. Continental breakfast above average IMO -- they had cereal, make your own waffles, fruit, sausage, scrambled eggs, drinks, a lot more than some places I've been too. Would recommend.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Holly,We are thrilled to hear you enjoyed our clean and well-equipped rooms, along with our extensive continental breakfast offerings. Your recommendation means a lot to us, and we hope to welcome you back for another pleasant stay soon.

10/10 - 훌륭해요

Kathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were pleasantly surprised at how convenient the location was to several restaurants and to access major roads. The staff were very helpful and pleasnt to deal with.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Kathy,We are delighted to hear that you found our location convenient and our staff helpful. We strive to make our guests' stay as enjoyable as possible. Should you have any future inquiries or require assistance, please do not hesitate to contact us directly.

4/10 - 별로예요

Martin 님, Ellenville

별로예요: 직원 및 서비스
Room was not cleaned . Didn’t have towels. Called the office and no one responded.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Martin, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we will address this with our team to ensure a better experience for our future guests. Thank you for bringing this to our attention.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just a nice place to spend the night.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello John,We are delighted to hear that you found our hotel to be a comfortable place for your stay. We aim to provide a pleasant experience for all our guests. Your feedback is valuable to us, and we hope to welcome you back in the future.

6/10 - 괜찮아요

Anil

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Anil,We appreciate you choosing to stay with us. If there are any areas you feel we could improve on, please don't hesitate to contact us directly so we can address them. We hope to welcome you back for an even better experience in the future.

10/10 - 훌륭해요

Henry 님, Baldwinsville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I've stayed in more up to date hotels, It was a little older hotel but clean and reasonably priced w/a king bed. We had other choices but no king available it was a quick trip late night in and early morning.. Nikki at the front desk was very accommodating upon arrival! Tops grocery store right across the street. Also had a breakfast option the 6-9 the next morning. Overall good experience.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Henry, We appreciate your feedback and are glad to hear you found our hotel clean and reasonably priced during your stay. It's great to know that Nikki provided accommodating service at the front desk. We hope you enjoyed the convenience of having a grocery store nearby and were able to make use of our breakfast option. Thank you for sharing your positive experience with us.

10/10 - 훌륭해요

James

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to get to from highway
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello James,We are glad to hear you found our location convenient. Thank you for taking the time to share your feedback with us. We hope you had a pleasant stay and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Cedric

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Cedric,We are thrilled to hear that you had an exceptional stay with us! We strive to provide top-notch service and create memorable experiences for all our guests. Should you have any additional feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to welcome you back soon for another amazing stay!

6/10 - 괜찮아요

Jeffery

가족 여행
Good price for offering, but need to improve breakfast. just wanted hard boiled eggs, but not available. Bathroom could be a bit cleaner.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello Jeffery, Thank you for sharing your feedback with us. We appreciate your comments regarding the breakfast options and cleanliness of the bathroom. Your feedback will be passed along to our team for review and improvement. We strive to provide the best possible experience for our guests and we apologize for any inconvenience caused during your stay.

2/10 - 너무 별로예요

Jingshi

단체 여행
별로예요: 청결 상태
Bedbug found
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Jingshi, Thank you for bringing this matter to our attention. We take reports of pests very seriously and have already shared your feedback with our pest control team for immediate action. We apologize for any inconvenience caused and encourage guests to reach out to our management team directly for further assistance. We appreciate your understanding and valuable feedback.

10/10 - 훌륭해요

Cindy

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Cindy,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and it is always rewarding to know when we have succeeded. Please feel free to reach out to us if you have any further comments or suggestions. We hope to welcome you back soon for another enjoyable stay.

6/10 - 괜찮아요

mohammed

좋아요: 청결 상태, 객실의 편안함
nasty breakfast, no bag for used laundry, no toipa
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello mohammed, We appreciate you choosing our hotel for your stay. If there is anything specific you would like to share about your experience, please reach out to us so that we can address any concerns. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome hotel.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Stephen,We're delighted to hear that you had a wonderful time during your stay with us! It was our pleasure to have you as our guest. If you have any further comments or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back soon for another exceptional experience!

10/10 - 훌륭해요

Mary

좋아요: 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Mary,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had such a fantastic experience with us. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Muhammad Yazdan

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Muhammad Yazdan, We appreciate you choosing our hotel for your stay. If there's anything we could have done to make your experience better, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to enhance your stay in the future.

6/10 - 괜찮아요

Viera

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Viera,We appreciate you choosing our hotel for your stay. We aim to provide the best experience possible and apologize if we fell short of your expectations. Your feedback is valuable to us, so please feel free to reach out to us directly so we can address any issues you may have encountered. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Ronald

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Ronald,Thank you for choosing to stay at our hotel! We are delighted to hear that you had a wonderful experience during your stay. We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the near future. Safe travels!

8/10 - 좋아요

Felicity

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Felicity,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that you had a positive experience overall. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly so that we can address them accordingly. We look forward to welcoming you back in the future.

8/10 - 좋아요

Yipeng

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Yipeng,Thank you for choosing our hotel for your stay! We hope you had a great experience with us. If you have any feedback or suggestions, please feel free to reach out to us anytime. We appreciate your support and hope to welcome you back soon for another enjoyable stay.

10/10 - 훌륭해요

Yesenia

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great, rooms were clean everything was perfect.
2023년 12월에 6박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Yesenia,Thank you for taking the time to share your positive experience with us! We're delighted to hear that our staff provided excellent service and that you found our rooms to be clean. We strive to create a perfect stay for our guests, and it's always rewarding to know when we've succeeded. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel. Highly recommend
The proprietor was great, very helpful and friendly, comfortable beds, quiet comfortable, large clean rooms. We will definitely stay there again
2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Stephen,Thank you for your positive feedback! We are pleased to hear that you enjoyed the helpfulness, friendliness of our proprietor, as well as the comfortable beds and spacious, clean rooms. We look forward to welcoming you back again in the future.

10/10 - 훌륭해요

Marc J 님, ROCKAWAY PARK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is very clean and well appointed. Check in was a pleasure. Friendly greeting and quick processing.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Marc J,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found your room clean and well-appointed. It is also great to hear that your check-in process was efficient and that you received a friendly greeting. We hope to welcome you back again soon for another enjoyable stay!

8/10 - 좋아요

Jennifer

좋아요: 청결 상태
It was okay. Decent value fit price.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Jennifer,Thank you for taking the time to share your feedback. We're glad to hear that you found our hotel to offer decent value for the price. We continuously strive to provide a satisfactory experience for all our guests and appreciate your input.

10/10 - 훌륭해요

Fuyu

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location off highway and good price for its quality. Rested really well. Highly recommended.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Fuyu,Thank you for choosing our hotel and for taking the time to leave us a positive review! We are delighted to hear that you enjoyed our convenient location and had a restful stay. Your recommendation means a lot to us. We hope to welcome you back in the future for another great experience.

8/10 - 좋아요

Emerson 님, Champaign

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Emerson, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - 훌륭해요

Nancy

좋아요: 숙박 시설 상태 및 시설
Room was very clean
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Nancy,Thank you for taking the time to share your feedback regarding the cleanliness of your room. We are pleased to hear that you found it to be very clean. Providing a clean and comfortable environment is one of our top priorities. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

6/10 - 괜찮아요

Artemis

출장 여행
So so hotel
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Artemis,Thank you for taking the time to share your feedback. We're sorry to hear that your stay was just average. We appreciate your input and will use it to improve our services. We hope to have the opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with friendly staff
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Christopher,Thank you for choosing to stay at our hotel and for your kind words about our friendly staff. We are glad to hear that you had a pleasant experience during your stay. We value your feedback and hope to welcome you back in the future for another enjoyable stay.

2/10 - 너무 별로예요

Stacy 님, somers

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was no storm or wind and the hotel lost power for 20 mins. We were on the 5 th floor. Then we were informed of a boiler problem resulting in no hot water. On the 2nd night of our stay, the card key deactivated. Tired after a long day, we had to go back downstairs to reactivate. That’s when we were informed that there was no hot water and they were working on it.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Stacy, We sincerely apologize for the inconveniences you experienced during your stay. We understand how frustrating it can be and we assure you that we are working hard to address these issues promptly. Thank you for your patience and understanding.

8/10 - 좋아요

Dana

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Dana,Thank you for your positive rating! We are delighted to hear that you had an exceptional experience at our hotel. We look forward to welcoming you back soon.

8/10 - 좋아요

johann

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient for sightseeing, pricing and relaxing
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 20일
Hello johann,Thank you for your feedback! We're glad to hear that our hotel was convenient for sightseeing, relaxing, and that you found our pricing satisfactory. We hope to welcome you back in the future!

6/10 - 괜찮아요

Corben

연인과의 여행
별로예요: 청결 상태
I was disappointed with how dirty the bathroom was. It looked like the toilet had not been cleaned and there were questionable stains in the tub.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 19일
Hello Corben, We apologize for the inconvenience caused by the cleanliness issue in your bathroom. Our housekeeping team has been notified and will address this promptly.

8/10 - 좋아요

Sherry

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Sherry,Thank you for your rating. We apologize, but the maximum rating is 5 stars. Could you please provide additional feedback so we can address any concerns you may have?

8/10 - 좋아요

Rollin

출장 여행
좋아요: 청결 상태, 직원 및 서비스
They said breakfast would be ready at 6 AM. I went in at 6:20 and there was only coffee and cereal. The other stuff was not out or ready. There was other customers looking for it. Also, I left and went to McDonald’s for breakfast.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Rollin,Apologies for the inconvenience caused due to the delay in breakfast service. We appreciate your feedback and will address this issue to ensure a better experience in the future.

8/10 - 좋아요

Sally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Sally,Thank you for your positive rating! We're glad to hear that you had a great experience at our hotel. We look forward to welcoming you back soon!

8/10 - 좋아요

Lisa

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 7일
Hello Lisa,Thank you for your review. We appreciate your feedback about your recent stay at our hotel. We are glad to hear that you found our location convenient and enjoyed our amenities. Your satisfaction is important to us and we apologize for any inconveniences you may have encountered. We appreciate your understanding and hope to welcome you back in the future for a more pleasant experience.

8/10 - 좋아요

Ahmed

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Good
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Ahmed,Thank you for your positive feedback! We are delighted to hear that you had a good experience with us. We look forward to welcoming you back in the future!

2/10 - 너무 별로예요

Don

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast service was terrible, sausage cold, no hot water, Mom had a bowl of cereal which she left at our table cause no milk was forthcoming and assigned staff person only delivered attitude Dirty towel behind bathroom door at check in and hair on bathroom floor
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Don, I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

8/10 - 좋아요

Kain

좋아요: 청결 상태, 직원 및 서비스
Great experience
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Kain,Thank you for your feedback! We're thrilled to hear that you had a great experience with us. We hope to welcome you back soon!

10/10 - 훌륭해요

Michael 님, Oneonta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect for an evening arrival, easy breakfast, and on my way. Easy in and easy out. Friendly greeting and professional check out. Thank you
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello Michael,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our breakfast. We hope to see you again in the future.

8/10 - 좋아요

Matthew

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 27일
Hello Matthew,Thank you for your positive rating! We appreciate your feedback and hope to see you again soon.

2/10 - 너무 별로예요

Jwu Song

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel sign is borken and disappeared. Hotel condition is poor and dirty. Breakfast is very limited with no sufficeint food. No refillment and no hot water for tea.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Jwu Song, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Calling the health department
This was shocking. We pulled up to a building with broken windows on the ground floor. The lobby was freshly renovated but the hallway, elevator and our room were not. The room we were offered was advertised as non-smoking but clearly still smelled of old smoke. The bathroom floor was dirty and there were stains on the bedding. We didn’t stay long. The manager told us we had to call hotels.com if we wanted a refund. He then lied to hotels.com about the condition of the room we were offered. I am absolutely shocked by this whole experience.
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello ,Dear Guest, We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests� expectations. We hope you will give us a chance to redeem ourselves in the future.

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hi Ryan,Thank you for taking the time to write a review. I’m pleased to learn that your stay was great. We appreciate your compliments and humbly request a return visit.

10/10 - 훌륭해요

Gail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was ready & clean. Staff helpful and even saved what we had left behind in room's refrigerator for us to pick up.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Gail,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our staff and comments about our room. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 - 훌륭해요

Louise

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Louise,Thank you for your fantastic rating! We really appreciate your kind words and we look forward to welcoming you back soon.