When we arrived to the front desk, I asked if the A/C was working. The receptionist said it was. When we got to our room, the A/C was not working and it was very hot inside the room with a bad smell. We opened the windows and went back to the front desk. The receptionist said that it was not working because we opened the windows and the sensors installed in the windows will turned the A/C automatically. We went back to the room, there were not any sensors in the windows, closed the windows and still the A/C was not working. Again, we went back to the front desk, and the receptionist apologized and said that the truth it is that the room A/C was broken and they didn’t have anyone coming to fix it. He lied to us. We told him why he lied to us from the beginning otherwise we would have looked for another hotel to stay. We had to sleep with open windows that night and it was horrible hearing cars passing by, people chatting, and smoking outside the building. The next morning, we asked if someone was coming to fix it. Another receptionist told us that someone was coming to fix the A/C. Then we came back again that night to find out the A/C wasn’t still working and the room was too hot inside with bad odors from the carpet. Again, we went back to the receptionist (another person) and he said the hotel was full and he couldn’t give us another room when they did have another room that we got with an almost broken A/C. Horrible experience and I’m going to contact Expedia for a refund.