2/10 - 너무 별로예요
mariana
가족 여행
2024년 4월 17일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
There are URINE STAINS on my mattress! Both sides of the bed were infected. Mattress didn’t have a bedding protection- nothing. Odor was unbearable and disgusting!. Bed sheet, cover, pillows…everything was stinky! Front desk and manager did nothing about this problem ! They didn’t care! We didn’t get a new room, we didn’t get clean mattress and we didn’t get money back! Nothing! We had to leave the room and go home earlier.
Avoid 6th floor, but be aware, there are probably more rooms like this on every floor.
This is zero star hotel! They don’t care about customers, they don’t care if their mattress is covered in urine! They will rent a room again without changing a thing.
mariana
2024년 4월에 5박 숙박함